Recruitment at Ericsson Nigeria

Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world’s mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.

We are recruiting to fill the position below:

Job Title: CDU RAN Integration Engineer

Job ID: 774366
Location: Nigeria

What you will do

• You will prepare, collect, and validate scripts and configurations with an emphasis on accuracy.
• Perform execution of test cases, ensuring quality results at the first attempt.
• Undertake troubleshooting to diagnose issues, making correct adjustments or escalating problems when necessary.
• Carry out integration and migration tasks, adhering to the process framework and meeting contractual obligations.
• Ensure that operating systems, hardware, software, licenses, and configuration data are available in the correct format and version.
• Manage exit criteria to support revenue recognition and enhance customer value.
• Drive changes to processes and methods associated with integration activities to improve efficiency and quality of delivery.

The skills you bring

• B.Eng in Computer Engineering, Information and Communication Engineering or Technology, Electrical / Electronic Engineering or its equivalent degrees in the Engineering field
• IP Networking, IP MPLS, Radio Access Network technologies, Cloud knowledge, Coding, Artificial Intelligence (AI), Data Analytics.
• 1 – 3 years of telecommunication experience is an added advantage.
• Also, CCNA is a plus
• Troubleshooting skills.
• Efficiency and Productivity
• Analytical learning and researching skills.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Network Program Director, WSA

Req ID: 770386
Locations: Nigeria

About this Opportunity

• We are looking for Network Program Director  you will ensure customer and stockholders value and satisfaction through an effective / efficient presales and service delivery engagement.
• You will support Network sales directly via the engagement as a program CFR and a CFR in critical opportunities / programs where you will work to establish a clear and realistic plan for delivery of products and services, to ensure readiness of Ericsson to deliver on the pre-sales plan and to ensure full alignment of contractual obligations with the customer to minimum exposure wanted position.
• You will be leading the delivery of those critical opportunities / programs in a strong project matrix setup with full responsibility of the program / project delivery via establishing the delivery processes, tools and methods according to PMO WoW inclusive of program structural setting, financial setting, resource and service provider engagement models to deliver the best quality with first time right approach.
• Position will be based in based in any of the location in CU – Morocco/Senegal/Ivory Coast/Nigeria/South Africa. The above location is indicative, and we will be flexible on the location of the role within CU WSA.

Responsibiities
What you will do:

• As a Network Program Director, you will be responsible for the Network contract presales scoping, contractual conditions, fulfilment and profitability, ensuring that all products and/or services are delivered according to contractual obligations and requirements for the customer.
• The Network Program Director acts as Ericsson’s counterpart of the Customer’s C-level to ensure customer satisfaction and serve as the escalation point for all products and services delivery activities towards the customer ins complete ownership of customer contract fulfilment (internally and externally).
• He / She will be is prime responsible for scope management including but not limited to; planning, delivery and customer acceptance, as well as identifying and driving top up selling possibilities via organizational change process.
• The Network Program Director should drive the establishment of the key projects in line with the presales and contractual commitment . Drive recovery plan for the implementation of the key projects when necessary to secure reaching the targets .
• The Network Program Director assumes the role of Contract Fulfillment Responsible (CFR) for Network opportunities to ensure continuity and alignment of contract terms defined during pre-sales through the program delivery and customer acceptance. One can also take on the longer-term role of Program CFR to deliver one or many, complete or partial, opportunities in a Program for the duration of its lifecycle and perform the role of FAS Sponsor from the creation of the fulfillment assignment (FAS) to closure.
• The Network Program Director can manage programs on behalf of the customer with the service Deployment Program Management. In these engagements the Network Program Director is formally reporting to the Program Sponsor in the customer organization.

Requirements
You will bring:

• Education: M.SC, MBA or equivalent through experience
• Min years of experience: 10 Years
• Project Management Certification (PMP) is required and PgMP is a plus
• Senior Project or program management experience ( managing Type D or equivalent complex projects )
• Domain-experience: Network Rollout
• Deep understanding of Service Delivery process, models, and strategy
• Deep Knowledge of the sales process
• Customer and market insight
• Excellent Social and presentation skills
• Financial competence and skills
• Adhering to principles and values
• Leading, supervising, and responding to change in a high pace environment.
• Travelling flexibility of > 75% of time.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified cadidates should:
Click here to apply online

Job Title: Head of Business Operations and Services (BOS), Integrated Services Hub I

Job ID: 776664
Location: Nigeria

Job Summary

• We are looking for a Head of Integration Services Hub1 within Service Line (SL) Business and Operations Systems (BOS) as a key leadership role part of BOS Delivery Excellence, responsible for leading the service excellence.
• The role focuses on services business pre-sales and overlooks integrated delivery models setup including System Integration, Application Development & Maintenance , and IT Managed Services.
• This role reports to the Head of SL BOS Delivery Excellence for MEMA and will be part of BOS Delivery Excellence Leadership team.

Responsibilities
What You Will Do:

• Lead BOS service excellence, managing team of senior services professionals.
• Accountable for services engagement and pre-sales including target topline and profitability.
• Responsible for aligning with Solution Area on Services GTM and drive services offering build up , presales and delivery engagements for the EMEA region.
• Secure service delivery readiness through competence planning inline with business and portfolio evolution.
• Senior People Manager of own unit and a senior Leader across matrixed organization extending to solution line professionals in other CU BOS, BOS solution lines and SD/SDU units.
• Adopt, position and expand integrated service delivery offerings; with focus on customer value realization, delivery efficiency, and adapting to different commercial models.
• Champion delivery efficiency initiatives in collaboration with program management, CU BOS SL and SD/SDU.
• Set Individual Performance and Development goals for members with regular check-ins.
• Responsible for team dimensioning; and Cost Center Responsible to deliver over-Absorption target and required Utilization/Billability.
• Drive a Knowledge Sharing and Asset building culture across their community.
• Instill a culture of add-on sales and customer value maximization.

Requirements
What You Will Bring:

• 12+ years of experience in telecom industry with leadership track record in professional services including system integration, application development & maintenance, and IT managed services.
• Deep understanding of BOS portfolio including products and services.
• University degree in ICT/Engineering. A graduate degree such as an MBA is a plus.
• Strong People Manager track record leading Senior Team members and leading Leaders.
• Deep Telecom knowledge including understanding of Telecom networks, OSS & BSS components and familiarity with TmForum (eTOM, SID, TAM)
• Advanced experience with IT Systems and Integration
  •   OSS and BSS full stack integrations and surrounding ecosystems
  •   API management & microservice architecture
  •   Cloud-Native & Platform transformation
  •    Data analytics, AI/ML applications in service operations
• In depth knowledge of different SDLC methodologies including Agile, Waterfall and DevOps approaches.
• Proven experience with MS IT and ADM related frameworks – ITIL, COBIT & SAFe
• Demonstrated experience leading cross-functional highly matrixed and globally distributed teams.
• Recommended certifications (external): ITIL, Lean Six Sigma, PMP
• Recommended certifications (internal): MSCOO, ICT PD JS8 GIAP certification
• Strong consultative, presentation, and communication skills
• Proven track record to deliver results within a time sensitive and high-pressure environment.
• Highly proficient collaboration skills
• Solid ability to communicate effectively at executive levels.
• In-depth knowledge of running Organizational and Solution Level Governance.
• Fluent in English; additional languages are a plus.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: There are a total of 4 Head of Integration Services Hub vacancies with the same responsibility and skills requirements.

Job Title: Head of Business Operations and Services (BOS) Program Office Europe

Job ID: 776662
Location: Nigeria

Job Summary

• We are looking for a Head of Program Management Europe within the Service Line (SL) Business and Operations Systems (BOS) as a key leadership role responsible within BOS Program Office.
• This role is responsible for establishing strong project management practices in pre-sales and delivery, ensuring solution deliverability, process adherence, realizing financial commitments and realizing customer value.
• This role reports to the Head of SL BOS Delivery Excellence for MEMA and will be part of BOS Delivery Excellence Leadership team.

Responsibilities
What You Will Do:

• Lead BOS Delivery Fulfillment practice across Europe cluster, managing Program Directors (PD), and Project Managers (CPM).
• Senior People Manager of own unit and a senior Leader across matrixed organization to all PDs/CPMs and Contract Fulfillment Responsible (CFR).
• Closely Partners with Global Delivery program office.
• Set Individual Performance and Development goals for members with regular check-ins.
• Responsible for team dimensioning; and Cost Center Responsible to deliver over-Absorption target and required Utilization/Billability.
• Accountable for the delivery of Services (scope, cost, quality, and time).
• Responsible for competence management and upskilling of their community to serve business needs.
• Define and drive SI and ADM Execution adherence model with Service Delivery Tools, Process & Methods.
• Accountable for overall resource forecasting and planning; and achieving right-shoring targets.
• Accountable Services Financial Planning, Forecasting, and Landing with partnership with BOS CU Delivery and CSS CUs.
• Drive a Knowledge Sharing and Asset building culture across CPM/CFR community.
• Drive Live Node Activity (LNA) Adherence in CPM community.
• Instill a culture for add on sales and customer value maximization.
• A champion for Compliance and the application of the Detailed Application Guidelines.
• Services Profitability Improvement focus through cost control, change management, quality adherence, and Automation.
• Revenue realization based on committed timelines and in line with financial forecasts.
• Works closely with the BOS CU Delivery Units to drive BOS Services Delivery.
• Single Point of Accountability/Escalation for SL BOS service delivery issues.
• Accountable to review and sign-off on Solution Responsible and Fulfilment responsible artifacts during Pre-sales.

Requirements
What You Will Bring:

• 12+ years of experience in Telecom/Systems Integration, ADM and Operations driving sophisticated programs and operations with a strong delivery track record.
• University degree in ICT/Engineering. Graduate degree such as an MBA is a plus.
• Strong People Manager track record leading Senior Team members and Proven leadership experience, managing senior teams and leaders across matrixed, multicultural, and geographically distributed environments.
• Demonstrated experience leading cross-functional highly matrixed and globally distributed teams.
• Mandatory certifications: PMP and JS8 Program Director GIAP certification
• In depth knowledge of different SDLC methodologies including Agile and waterfall approaches
• In depth knowledge and experience in project management and governance frameworks
• Expert level in Digital Transformation for OSS/BSS and surrounding Domains.
• Strong consultative, presentation, and communication skills
• Proven track record to deliver results within a time sensitive and high-pressure environment.
• Strong experience in organizational and program-level governance.
• Fluent in English; additional languages are a plus.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Domain Sales Manager –  CNM, WSA

Req ID: 775587
Location: Nigeria

About this Opportunity

• We are now looking for a Domain Sales Manager to drive Core Network, Cloud Infrastructure and Network Management for Cu west and Southern Africa, Cluster Nigeria by supporting the Head of Cluster organization with business development and domain specific sales activities securing that Ericsson is perceived as a preferred partner.
• Work on strategic level identifying leads and opportunities and converting them into closed business opportunities through techno-commercial acumen and a thorough understanding of Ericsson Cloud SW and services portfolio strengths and values.
• Customer facing (CU based) Senior Role carries an OB financial target for each quarter , full year target (TCK), break-in deal, increase pocket of share
• Must be hands-on solution wise and drive deals. Deep knowledge of Cloud Infra, Core Nework and Network Management architectures and solutions in Ericsson and its competitors. The candidate should own a proven ability to lead presentations and negotiation by leveraging on Ericsson Value Added argumentation across customer Directors/C Levels.

Responsibilities
What you will do:

• Influence Customers vision & strategy in the Core network and network management domain , drive Ericsson involvement in creating customer visions, strategies & requirements
• Deliver customer value, provide insight on how new trends will affect customer business and unlock relevant discussions specific to the DGS portfolio on a CXO level
• Identify business opportunities/leads, identify customer business needs through consultative engagements. Build the business funnel and potential leads in the overall DGS domain
• Own the CSS Financials plans,3y growth plan and the Q-end race for what is OB related
• Support to convert leads and drive new opportunities to deals, conduct in-depth business and technological focused discussions with customer
• Must know the customer power base well enough with a view to build and handle a multi-year engagement & sales plan
• Interwork with Head of Service Delivery for new opportunity service/support estimate and use strong techno-commercial skills for building recurring business
• Leading Core3 and Ericsson stakeholders (MA, BA/SA, BO, SDU) along sales and presales process toward successful deal closure (SDP3)
• Be responsible for the yearly OPEX assigned to the cluster and his consumption along with deal qualification

Requirements
The skills you bring:

• Education: University degree in Business or Engineering, Master’s degree would be advantageous or equivalent working experience.
• Minimum 3 years experience from Technical Sales (DSM) or at least 10y as Senior Solution Architect
• Domain: Specialized in Core&Cloud, NM but flexible to learn and grow into new sub-domains
• Proven experience in supporting the closure of yearly deal value >3M USD with recurring yearly revenue >1M USD
• Must be able to demonstrate with experience how he/she can grow a new deal into a multi-year business opportunity
• Must have a proven track record exhibiting techno-commercial skill where solution/technology strengths and value are exemplified to support the business proposition.
• Proven relationships across a broad customer base on Directors/ C levels
• Excellent in Ericsson sales tools if internal candidate
• Change Management and Transformation consulting skills
• Industry and competition knowledge in Turkey is a must
• Customer Insight & Selling Skills.
• Knowledge of IODM, sales process SDPx, and governance tools.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified cadidates should:
Click here to apply online