Recruitment at Ericsson Nigeria
Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world’s mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.
We are recruiting to fill the position below:
Job Title: Customer Operations Manager (COM)
Req ID: 764843
Location: Nigeria
Employment Type: Full-time
Job Summary
- We are now looking for a Customer Operations Manager (COM), to ensure that all contractual deliveries related to the Networks business portfolio are fulfilled towards one or more customer accounts.
- In this role, you will be responsible for overseeing end-to-end operational performance towards the account according to agreed targets. The COM shall ensure that the portfolio is maintained and that projects within that portfolio are progressing according to schedule.
- The COM can take on the role of CFR in the pre-sales phase. With the insight of the ongoing portfolio, the role is critical for ensuring communication to the KAM & Service Delivery Organization for specific progress and support for providing input into opportunities towards the customer. Relevant information should also be communicated to the Supply team.
What You Will Do
- Handle the delivery portfolio as well as communicate and follow up on dependencies between projects
- Monitor, direct, and support the delivery portfolio as well as ensure that delays in projects that may impact others in the portfolio are communicated
- Handle customer and Internal Engagement
- Develop and maintain customer relations to improve customer confidence and further develop the business
- Share knowledge and success factors with other areas and functions
- Handle portfolio finances and initiate actions when not meeting financial performance expectations
- Drive based on responsible business practices with full adherence to compliance/integrity, Environmental and Occupational Health and Safety and Security standards
You Will Bring
- Minimum of 8 years or more solid experience in Customer Project Management or relevant line management role.
- Domain experience: Networks area of expertise – e.g.: Radio, OSS, IP, CORE, etc.
- Background in delivery towards customers such as Project Management deliveries, Managed Services deliveries, or Customer Support activities.
- The COM is also expected to have several years of experience in a leadership role, preferably in Service Delivery and/or Operations.
- Financial acumen
- Business understanding
- Financial analysis skills
- Customer and Market insight
- Negotiation
- Project management
- Knowledge sharing & collaboration
- Proficiency in the English Language
You Should Also Have:
- Entrepreneurial & commercial thinking
- Persuading & influencing
- Analyzing
- Leading & supervising
- Relating & Networking
- Delivering results & meeting customer expectations.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Project Controller (PC), Cluster Nigeria CU WSA
Job ID: 764926
Location: Nigeria
About this Opportunity
- Project Controller (PC) is the financial portfolio expert of customer projects (FAS – Fulfillment Assignments) and opportunities.
- PC drives financial focus and secures financial improvements throughout lifecycle of opportunity to project, this includes ensuring efficient breakdown of business case into FAS from a financial perspective, regular monitoring of project financials through analytics & securing financial control is established within the project governance framework.
- You adhere to the speak-up principles defined in the Code of Business Ethics (CoBE).
- You react to Anti-Bribery & Corruption (ABC) red flags (indications or warning signs that there may be a corruption risk present in relation to a business transaction or activity) identified in the course of your work and act on them together with your line manager and colleagues.
Responsibilities
What you will do:
- Influence Business Case & FAS Planning
- Engage with CU Controller & Commercial to assess, identify & feedback relevant project financial performance & risks for opportunities in portfolio Sales Funnel
- Facilitate commercial & operational information required to support structuring for projects in scope
- Identify & address project portfolio control and performance related risks in Business Case (P/L, B/S & Cash Flow), ensuring ability to follow up during execution
- Engage with Operations during FAS Planning to ensure efficient breakdown of Business case into Fulfillment Assignment from a financial perspective for projects in scope
- Advice on the delivery plan prior to TG2 to optimize WCAP & Cashflow for projects in scope
- Control Financial Project performance
- Secure financial control is established within the project governance framework
- Analyze financial performance versus operational progress, advise & propose improvements for projects
- Identify & address deviations between budget, forecast & actuals, connect financial deviations to operational progress and identify actions as input to governance, reporting & forecasting for projects in scope
- Monitor & Control Cashflow & Working Capital assumptions against actuals, propose improvements & evaluate the need for loss provision for projects in scope
- Ensure financial risk management by identifying & quantify risks impacting the financial result, propose mitigations and evaluate the need for loss provision, for projects in scope
- Drive financial focus and actions for financial improvements in governance for projects in scope and drive timely financial closure for complete portfolio of projects
Requirements
The skills you bring:
- Solid knowledge of Ericsson core process & financial directives.
- Minimum 6 – 10 years of experience
- Excellent Risk management skills
- Core competence in influencing and driving change
- Good business understanding
- Relationship building skills.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Recruitment at Ericsson Nigeria
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As digital transformation changes traditional roles in the workplace and creates new jobs, there is an urgent need for employees to develop and deepen their technical skills to improve the quality of work, foster creativity and remain employable.
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Important Notes
- The above statements are intended to describe the general nature and level of work to be performed by those assigned to this function.
- It should not be construed as an exhaustive list of all responsibilities, tasks and skills required of persons so classified.
- All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
- We do not charge any application, processing, training, interview, testing or any other fees in connection with the application or recruitment process. If you receive a fee request, please ignore it.
- Also, please note that logos, slogans, names and titles are easily copied and reproduced. Therefore, particular care should be taken when submitting personal information on the web.
- We are an equal opportunity employer that values inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
- Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
- We encourage all applicants to apply and do not discriminate in any recruitment process.
- Applications submitted after the deadline will not be considered.
- Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
- Only qualified candidates will be invited for an interview
Publisher’s Note:
Deroundtable.com is a blog about jobs, vacancies, and job opportunities. We share daily updates of available jobs, vacancies, local and international scholarships, loans and grants from government/international organisations.
Dearoundtable.com is not an agent of this organization, and we cannot assist any candidate in obtaining a job, loan, grant or scholarship. We only share information for those interested in applying.
Dearoundtable admins will never contact any candidate requesting payment like me or requesting an OTP token.
Our services are completely free.
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Join Our WhatsApp Channel
JOB SEARCH
-
Federal and State Government Recruitment
-
Oil and Gas Jobs
-
Banking and Finance Jobs
-
International NGOs Recruitment
-
Teaching Jobs
-
Federal and State University Jobs
-
Federal and State Polytechnic Jobs
-
Customer Service Jobs
Tired of applying for many job offers and not getting interviews?
We have the solution you are looking for!
Getting your dream job starts with a lot of personal branding and our CV writing experts will help your CV gain clarity and turn your career journey into a professional story by using words – ATS keys specific to your sector that will communicate your skills and experience. And the ability to employers in a unique and professional way, which earns you more job interviews.
Most of our clients testified of getting up to 3 interviews in a week after renewing our professional resume and using our creative cover letter and LinkedIn profile improvement services.
We offer:
* Creative and Professional CV Services
* Creative services and cover letter
* Professional profile improvement services on LinkedIn.
You can purchase any of these services by clicking on the link below.
Let’s help you win more opportunities today, at iCreative Writers Hub, we are more than the hype💯. Email Us: sheglobalconsult@gmail.com
MUST READ: How to Write Your Own Professional CV (Curriculum Vitae)
RECOMMENDED SCHOLARSHIP SEARCH FOR INTERNATIONAL STUDENTS
-
Scholarship In America
-
Scholarship in UK
-
Scholarship in Europe
-
Scholarship in Australia
-
Fully Funded scholarships and Grants
Premium Trust Bank Graduate Trainee Program 2025 | Application Guide
HOW TO WRITE A JOB APPLICATION COVER LETTER
A cover letter is a document that is attached to an application and aims to introduce the candidate more personally. It should supplement information from a CV or curriculum vitae, address skills and achievements, and highlight a selection of the most relevant accomplishments.
Do you see? This isn’t rocket science. It’s just a message supporting your application.
CLICK HERE FOR GUIDE ON HOW TO WRITE A COVER LETTER
CAREER GUIDE
As digital transformation changes traditional roles in the workplace and creates new jobs, there is an urgent need for employees to develop and deepen their technical skills to improve the quality of work, foster creativity and remain employable.
If you have a growth mindset, you can close the skills gap and create more exciting job opportunities for yourself. CLICK HERE FOR BEST CAREER ADVICE/GUIDE
Important Notes
- The above statements are intended to describe the general nature and level of work to be performed by those assigned to this function.
- It should not be construed as an exhaustive list of all responsibilities, tasks and skills required of persons so classified.
- All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
- We do not charge any application, processing, training, interview, testing or any other fees in connection with the application or recruitment process. If you receive a fee request, please ignore it.
- Also, please note that logos, slogans, names and titles are easily copied and reproduced. Therefore, particular care should be taken when submitting personal information on the web.
- We are an equal opportunity employer that values inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
- Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
- We encourage all applicants to apply and do not discriminate in any recruitment process.
- Applications submitted after the deadline will not be considered.
- Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
- Only qualified candidates will be invited for an interview
Publisher’s Note:
Deroundtable.com is a blog about jobs, vacancies, and job opportunities. We share daily updates of available jobs, vacancies, local and international scholarships, loans and grants from government/international organisations.
Dearoundtable.com is not an agent of this organization, and we cannot assist any candidate in obtaining a job, loan, grant or scholarship. We only share information for those interested in applying.
Dearoundtable admins will never contact any candidate requesting payment like me or requesting an OTP token.
Our services are completely free.
Beware of scammers