Recruitment at Ericsson Nigeria

Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world’s mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.

We are recruiting to fill the position below:

Job Title: OSS and ENM SME Specialist

Job ID: 770870
Location: Nigeria

About this Opportunity

• The primary function of this role is to provide expert-level support of Ericsson the OSS domain (OSS-RC/ENM) and overall system administration.
• Highly specialized engineer to provide end-to-end automation and customization of tasks according to customer needs, (Analysis, Fixing, and Corrective Maintenance).
• Escalate & Liaise with Ericsson Support organization for 3rd line support until resolution, including CSR handling.
• Support the provision of accurate reporting on the network to the customer, supplying technical/statistical data as required.

Responsibilities
What you will do:

• Technical assistance to customer’s 2nd line/Back Office for all aspects of RAN, comprising of OSS/ENM domain. Providing support to resolve complex network and performance faults.
• End-to-end technical support for the issues arising in the OSS/ENM domain
• End-to-end fixing for the issues related to OSS/ENM Platform, Fault Management, User Management, Software/Hardware Management, STS Management, and OSS/ENM applications.
• Overall system administration of Ericsson OSS-RC/ENM ,ENIQ & OMBS.
• Ensure the synchronization of Nodes with the ENM on the configuration side, alarms, statistics, and backups
• Provide end to end automation and customization of tasks according to customer needs (FMX rules, scripts and scheduled reports)
• Ensure the availability of NOC applications and tools (customization filters, Network Health Monitor template…).
• Integration of Radio Network Nodes with ENM using scripts prepared according to client policy such as acceptance, new integration and disintegration.
• Ensuring that the ENM security is always maintained (create users with specific roles)
• Solution Management for Customized Business Object – Templates / Reports.
• Implement system configuration changes as per given procedure
• Innovate, improve, and automate routine tasks.
• Working with Engineering and Network rollout to ensure that all technical issues that will affect the operational environment are considered in the design, testing, and trial, and risks are highlighted appropriately. Supporting design and pilot activities.
• Ensure that sufficient regular audits take place to proactively maintain elements and sufficient documentation exists to be able to audit the network.
• Closely monitoring the planned works on the deployed RAN on a switch by switch basis, to ensure that network availability is sufficiently maintained taking the necessary corrective action where necessary.
• Effectively call out & liaise with Vendor support until fault resolution.

Requirements
The skills you bring:

• Telecommunication Engineering, Computer Science, Computer Engineering, Physics, or equivalent.
• Minimum of 5 years of operational support experience of RNC/EnodeB platforms, with in depth understanding of the platform and performance fixing.
• Able to demonstrate an in-depth working technical knowledge the OSS domain (OSS-RC/ENM) and overall system administration.
• Good knowledge of Ericsson OSS-RC/ENM, ENIQ, OMBS and Business Objects.
• Strong knowledge in Linux/Unix systems with shell scripting and Python
• Database Administration – Sybase, Sybase IQ, PostgreSQL, Neo4j
• ENM applications i.e. CLI PMIC NHM NHA OPS WINFIOL
• OSS applications i.e. C.N.A., OPS, CHA, ARNE, RNO, SMO, BSM, and Element Manager.
• Should have good knowledge & understanding of GSM /WCDMA/LTE.
• Excellent understanding of NE KPI’s and various Statistics and their formulae- should be able to handle them manually if needed.
• Should actively give to improvements and changes.
• Experience in providing support on an On-Call or shift environment.
• Willingness to take ownership, lead and drive activities end-to-end.
• Analytical approach to problems.
• Good communications and customer-facing skills.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidate should:
Click here to apply online

Job Title: MS Cloud Infrastructure Specialist

Job ID: 771186
Location: Nigeria

About this opportunity

• The primary function of this role is to provide expert-level support of Cloud Infra. Highly specialized in providing technical & proactive support to the customer network.
• Escalate & Liaise with Vendors & service providers for 4th line support until resolution.
• Support the provision of accurate reporting on the network to Ericsson teams, Vendors, and Customer, supplying technical/statistical data as required

What you will do

• Knowledge of Linux operating system commands, Cloud infrastructure OpenStack, Cloud native technologies (Kubernetes)
• Perform maintenance, daily health checks, and solving of all packet core and Enterprise data network service nodes (MME, MPG, PCRF, DNS).
• Knowledge of 5G Telco Cloud Infrastructure (NFVI, Edge)
• Experience working on any of the Packet core network elements such as PGW, PCRF, MME, SGW, DNS, AAA, HLR/HSS, etc with vast use of protocol analyzers and solving tools such as Wireshark.
• Knowledge of servers HW/SW and their characteristics in Service networks area
• Maintain End-to-end internal Data security on the Packet Core / Enterprise Data Network.
• Continual Constructive criticism of existing infrastructure with visible plans for improvement.
• Ensure Key work is met: MTTR, Availability
• Good understanding of Cloud technologies
• Understanding of IP routing protocols and MPLS will be a plus
• Automation experience through scripting knowledge will be a plus (bash, perl)
• A background working with system architecture components, such as networking and software, is recommended.
• Experience with Ericsson NFVI/CEE/SDI solution is a strong plus.
• Working experience with other vendor’s NFV solution is needed is also a plus.
• Experience with Linux and Windows operating systems, scripting languages like Python, and cloud provider ecosystem.
• Excellent attention to detail, as they must constantly monitor systems to ensure there are no external threats.
• Working experience with configuration management.
• Working experience with monitoring and notification systems.
• Understanding of PowerShell, Cloud CLI, shell, Python, Bash.
• Vulnerability and patch management.
• Knowledge about ITIL an IT service management.

The skills you bring:

• BSc / HND within Electrical Engineering, Telecommunication Engineering, Computer Science, Computer Engineering, Physics, or equivalent.
• Domain experience: Cloud, NFVI, Kubernetes
• Experience in Cloud, NFVI, K8, VMWare, and AWS is required.
• Well-developed interpersonal skills.
• Certification in a red hat, Linux, AWS, Azure, CCNA, CCNP
• Certification in ETCP Cloud
• Good understanding of Ericsson NFVI Cloud .
• Strong understanding of general Packet Core solutions for 2G, 3G and LTE
• Knowledge of Packet Core Nodes like SGSN-MME, GGSN, PCRF, SGW/PGW
• Understanding of dimensioning guidelines for Packet Core Nodes
• GPRS, WCDMA, LTE Media and Signaling Interfaces (including 3GPP and non-3GPP)
• Strong knowledge of wireless technologies (call flow), related protocols and telecommunication standards like 3GPP
• Strong knowledge of Linux scripting.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Support Engineer

Locations: Nigeria

Job Description

• As there are no distinct borders between the areas, you will need to be flexible and master more than one area.
• The technical development is rapid, and you are responsible for continuously keeping your competence and skills up to date.
• Working as a support engineer will require a broad knowledge of telecom and Datacom, covering both hardware, software, and network knowledge.
• You will work, collaborate, and communicate in an international environment, both with colleagues internally as well as with customers and suppliers to Ericsson.
• The role more than often requires you to take on big responsibility and it is important that you can work independently.

Responsibilities

• Handle customer issues as dedicated support, 24×7 based on roster
• Lead and resolve technical issues and conduct Root Cause Analysis
• Knowledge Management
• Handle Software Update Management (SUM), Load IPA/EPA/EP packages on Ericsson Core nodes
• Drive CSR review meetings with SDM
• Perform preventive maintenance.

Requirements

• Education: Bachelor’s Degree in Engineering
• Min years of experience: 5+ Years of experience
• Domain experience: CS Core domain resource with hands-on experience of CS Core domains: CSCF, MTAS, SBG/BGF, MSC-S, M-MGW, STP/IP-STP, UDM domain CUDB, HSS-FE, HLR-FE, EIR-FE, Mobile Call flows and Protocols understanding.
• MAP, SCCP, SIP, Diameter and LDAP protocols handling
• Troubleshooting of IMS/VoLTE call flows, SRVCC and CS Fallback procedure.
• MOP preparation with impact analysis and execution.
• Understanding of Cloud/Virtualization concepts and VNF/CNF Management
• Team Collaboration.
• Delivering results & meeting customer expectations
• Presentation & communication skills.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidate should:
Click here to apply online