Recruitment at FairMoney Microfinance Bank

FairMoney is building the leading mobile bank for emerging markets. We started with a digital microcredit application on Android, and currently roll out additional financial services (current account, savings, debit card) while expanding the product to Western Africa and South-East Asia.

We are recruiting to fill the position below:

Job Title: Head of Risk – Consumer Loans

Location: Nigeria (with national field verification oversight)
Job type: Full time

Role Overview

• We are seeking a Head of Risk (Consumer Loans – Nigeria) to lead the credit underwriting and risk operations for our newly launched Consumer Loans product.
• The goal is to maintain a low-risk portfolio through a blend of digital processes and manual verification layers across contact, address, income, and employment checks.
• This role is critical to ensuring credit quality, fraud prevention, and operational excellence in Nigeria — while collaborating closely with product, tech, data science, and central risk teams to build a scalable and compliant lending engine.

Core Mission
To design, implement, and oversee a manual and semi-automated underwriting framework that ensures:

• Robust credit and fraud checks across all consumer loan applications.
• Compliance with internal risk appetite and ECL/GP targets.
• Seamless integration between operational verification and product automation.

Key Responsibilities
Credit Underwriting Leadership:

• Own the credit underwriting operations for Consumer Loans in Nigeria
• Supervise and mentor a team of manual underwriters, ensuring consistent decision quality and SLA adherence.

Oversee manual verifications for:

• Contact verification (confirm customer reachability)
• Address verification (physical validation of declared residence)
• Reference verification (cross-checking contact references)
• Income verification (bank statements, salary inflows, stability)
• Employment verification (payslips, HR/employer confirmation)
• Review bureau reports, bank statements, and internal data for red flags or inconsistencies
• Establish clear decline and escalation rules for suspicious or non-compliant applications.

Employer Risk Ranking System:
Develop and maintain an Employer Risk Ranking Framework:

• Rank employers from low-risk (e.g., government, large corporates) to high-risk (e.g., small businesses, informal employers)
• Continuously refine based on observed loan performance and repayment patterns
• Collaborate with data science to encode the framework into automated decision models.

Risk Monitoring & Portfolio Oversight:

• Track and maintain portfolio performance against risk appetite (FPD, DPD, roll rates, loss rates)
• Identify trends and root causes behind performance deviations
• Recommend product, policy, or pricing adjustments to ensure healthy unit economics and portfolio profitability
• Collaborate with central risk and data science to enhance predictive models and automation rules.

Fraud Detection & Prevention:

• Implement rules-based and manual fraud detection checks
• Define and evolve guardrails to prevent identity fraud, bad-intent borrowing, or syndicate activity
• Ensure underwriters actively screen for behavioral red flags and maintain internal fraud databases
• Work with central fraud, tech, and KYC teams to improve system-based prevention (e.g., device linking, document fraud detection).

Cross-Functional Collaboration:

• Partner with Product, Tech, Credit Risk, and Data Science to:
  • Design scalable verification workflows
  • Build automation tools for risk checks
  • Align on performance metrics and model integration
• Provide local market insights to global and regional teams to prevent local pitfalls and regulatory blind spots
• Governance & Reporting
  • Maintain operational risk controls and decision logs
  • Report on daily/weekly portfolio trends, underwriting productivity, and fraud metrics
  • Participate in risk review meetings and credit committee discussions
  • Ensure all operations comply with CBN guidelines and internal credit policy.

Key Outcomes / Success Metrics

• Portfolio FPD and DPD performance within defined risk appetite
• Decline accuracy (low false positives; minimal missed fraud cases)
• Efficient verification turnaround time (TAT)
• Employer risk ranking and manual underwriting accuracy
• Contribution to model calibration and automation improvements.

Requirements
Qualifications:

• Bachelor’s Degree in Finance, Economics, Business Administration, or related field
• Advanced Degree or professional certification (e.g., CIBN, ACIB, CFA, FRM) is an advantage.

Experience:

• 7-10 years in credit underwriting, portfolio risk, or consumer lending operations
• Proven experience leading manual underwriting for large-ticket, unsecured loans
• Demonstrated ability to balance credit quality vs growth
• Exposure to bureau data, income verification, and fraud detection frameworks.

Skills & Attributes:

• Strong understanding of consumer lending economics, ECL/GP drivers, and affordability assessment
• High analytical ability; able to interpret bank statements, bureau reports, and financial indicators
• Excellent leadership and communication skills — able to build and manage a results-driven underwriting team
• Deep familiarity with Nigerian credit market dynamics and local fraud patterns
• Comfortable collaborating across tech and non-tech teams to improve decision systems.

Why Join Us:

• Be part of a fast-growing digital bank redefining access to consumer finance in Nigeria
• Lead the foundational credit operations for our flagship Consumer Loans product
• Collaborate with world-class product and data teams shaping the future of responsible lending.

Benefits

• Private Health Insurance
• Pension Plan
• Training & Development
• Remote work
• Paid Time Off.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Portfolio Manager

Location: Nigeria
Job type: Full time

Job Description

• To gain deeper insights into FairMoney’s pivotal role in reshaping Africa’s financial landscape, we invite you to watch informative video.
• The Portfolio Manager will build and manage with effectiveness and efficiency a large portfolio of customers with the strict minimum risk acceptance level by selling the different products of the company.
• The Portfolio Manager remains responsible of the funds given out to clients in his portfolio as loans. He is also responsible of having a good relationship with Fairmoney’s clients and encourage them to buy all the products they are qualified for.

Key Responsibilities
Pre-loan disbursement:

• Promote/Market FairMoney’s products to prospective clients by using all the channels possible
• Visit and evaluate potential clients businesses
• Visit client’s personal house when it’s necessary
• Visit co-debtor’s, guarantor’s houses and businesses when it’s required
• Analyze financial data of client’s businesses
• Analysis of quantitative and qualitative data of client’s businesses and households
• Prepare loan documents for credit committee
• Present loan files to credit committee
• Enter Loan files in the MIS
• Represent FairMoney towards all active and potential partners with dignity and pride
• Fulfill all other necessary assignments by the institution

Post-Loan Disbursement:

• Conduct monitoring visits to business and households
• Follow- up on day-to-day loan repayments
• Manage loan recovery from active and written-off clients until full reimbursement is achieved
• Assess the impact of loan before renewal

Requirements

• HND / Bachelor’s Degree in Sales and Marketing or related fields
• A minimum of 4 years of experience in Loan Sales / Portfolio Management
• Ability to motivate a team of Sales Managers for performance
• Extremely flexible, result-oriented, and hardworking with a strong track record of success
• Ability to self-motivate and manage self
• Good communication and interpersonal skills
• High level of integrity
• Dynamic and motivated and individuals who like to work outdoors
• Target Driven.

Benefits

• Private Health Insurance
• Performance Bonus
• Pension Plan
• Training & Development.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Recruitment Process

• A screening call with a member of the recruitment team for 30 minutes
• Technical interview with the hiring manager for 30 to 60 minutes.

Job Title: Regional Director – Remittance (B2B and FX Sales)

Location: Nigeria

Role Overview

• We are seeking a highly strategic and commercially driven leader to spearhead the growth of our B2B remittance and FX trading portfolio across Africa, with a particular focus on West African markets.
• This role requires a blend of business development expertise, FX market understanding, and strong partner negotiation skills to deliver market-leading growth and competitive advantage.

Key Responsibilities
Portfolio Growth & FX Panels:

• Drive portfolio onboarding growth to create and expand FX panels for trading, as well as remittance pay-in and pay-out channels
• Develop innovative onboarding models to attract high-value partners and clients into the FX and remittance ecosystem

Strategic Business Planning:

• Design and implement an overarching business strategy that leverages the global FX strategy as a mechanism for sustainable growth
• Align regional strategies with global objectives to maximize market penetration and profitability

Market Expansion:

• Lead the launch and expansion of B2B remittances across strategically prioritized markets in West Africa
• Build and execute MNO vs local aggregator strategies to drive market share and accelerate adoption

Collaboration & Alignment:

• Work closely with the FX Trading Team to coordinate market launches, expansion activities, and pricing strategies
• Collaborate cross-functionally to ensure operational readiness, compliance, and partner onboarding efficiency

Business Development & Integration Management:

• Manage and prioritize business development integrations that directly contribute to B2B remittance and FX trading growth
• Ensure alignment of integration roadmaps with resource, skillset, and capital constraints

Commercial Negotiations:

• Renegotiate commercial terms on existing contracts to optimize costs and improve partner margins
• Structure deals for B2B and C2C remittance payouts, marketing investments, and working capital/funding arrangements

Competitive Positioning & Market Share Growth:

• Develop and execute strategies to achieve targeted market share gains versus competitors
• Identify and capture opportunities in underserved or high-potential corridors

Pipeline Development:

• Build and maintain a robust growth pipeline that aligns with company capabilities and strategic priorities
• Continuously evaluate and prioritise market opportunities based on ROI, competitive landscape, and scalability potential

Requirements

• A minimum of Bachelor’s Degree in any related discipline.
• Proven experience in, cross-border payments, or B2B remittance markets
• Strong understanding of African financial ecosystems, particularly West African markets
• Track record in strategic business development and delivering revenue growth
• Exceptional commercial negotiation skills with experience in deal structuring
• Ability to lead cross-functional teams and manage complex stakeholder relationships
• Data-driven mindset with strong analytical skills

Recruitment Process:

• Screening call with Recruiter: 30 minutes
• Technical Interview with Director of Remittance.
• Final interview with the Executive Team.

Benefits

• 25 days paid vacation, Sick & Public Holidays to B2B contractors
• Remote (timezone must have significant overlap with CET)
• Training & Development budget
• Paid company business trips.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Finance Manager

Location: Nigeria

Job Summary

• The Finance department at FairMoney is a key component in this mission to provide banking services to all consumers across emerging markets
• Finance drives the reporting, the strategic analysis and the financial operations to make FairMoney’s mission possible. We are currently looking for a Finance Manager.

Key Responsibilities
Monthly Management Reporting:

• Review monthly management report prepared by accountants and sign off
• Ensure there are relevant schedules supporting the items on the financial statement
• Train and motivate accountants.
• Resolve issues raised by the financial control units and other reviewers timely and accurately.

Variance Analysis:

• Identify drivers for financial statements line items
• Analyse the variance between actuals and budget as well as change over time
• Recommend corrective actions for adverse variances.

Regulatory Reporting:

• Ensure CBN returns is submitted on or before the 5th day of the month
• Ensure the NDIC report and other regulatory returns are submitted as at when due
• Manage CBN audits.

Year End Close/Statutory Audits:

• Lead the annual statutory audit.

Requirements
The ideal candidate will be:

• A qualified accountant (ACCA, ICAN)
• Must be very good with IFRS
• Have an Advanced Microsoft Excel Skills
• SQL and other data analytics skills are major advantage
• Have a minimum of seven (7) years of experience.
• Experience in audit and/or financial service industry is necessary
• Must have excellent leadership and interpersonal skills
• Be an effective team player with a positive attitude
• Must be able to work without supervision.

Benefits

• Private Health Insurance
• Pension Plan
• Paid Time Off
• Hybrid Work Model
• Training & Development.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Recruitment Process:

• A screening interview with one of the members of the Talent Acquisition team
• Technical Interview with the Chief Financial Officer.

Job Title: Senior Product Manager – Lending 

Location: Remote

Role Overview

• As a Senior Product Manager for the lending division, you will be a key driver in shaping the strategy and roadmap for our lending products.
• You will be responsible for developing and executing a product vision that aligns with our company’s goals and customer needs.
• This role requires a deep understanding of lending practices, fintech industry trends, and the unique challenges and opportunities present in the African market.

Key Responsibilities
Product Strategy and Vision:

• Develop a clear and compelling product strategy for the lending division that supports Fairmoney’s overall business objectives and aligns with the company’s mission
• Identify and prioritise market opportunities, ensuring that our lending products remain competitive and relevant in the rapidly evolving fintech landscape
• You will be working on the Lending platform that powers all our lending products. You’ll be closely working with the technical team to shape the scalability of the platform, and therefore the business overall

Product Roadmap Management:

• Collaborate with cross-functional teams, including Engineering, Growth, Design, Data Science, Risk and Operations, to create a comprehensive and achievable product roadmap
• Regularly review and refine the roadmap to adapt to market dynamics, customer feedback, and business priorities
• Have the ability to brutally prioritise based on identified and agreed on goals

Customer Insights and Analysis:

• Conduct thorough market research and customer analysis to gain valuable insights into customer behaviour, pain points, and preferences related to lending products
• Utilise data-driven insights to make informed product decisions, enhance user experiences, and drive customer satisfaction

Product Development and Launch:

• Oversee the end-to-end product development process, from concept to launch, ensuring that the lending products meet high standards of quality and compliance
• Collaborate closely with cross-functional teams to deliver products within agreed timelines and budgets

Requirements

• Bachelor’s Degree in Business, Finance, Computer Science, or a related field. A Master’s degree is a plus
• Minimum of 5 years of experience as a Product Manager in the lending industry, preferably within the fintech sector
• In-depth knowledge of lending products and services, including consumer and small business lending, credit scoring models, and risk assessment
• Demonstrated experience in developing and launching successful fintech products
• Strong analytical and data-driven decision-making skills
• Familiarity with the Nigerian and African fintech markets and an understanding of local customer preferences and behaviors is a bonus, but not essential
• Excellent leadership and communication skills with the ability to collaborate effectively with cross-functional teams
• Experience in managing and motivating high-performing product teams
• Creative problem solver mindset with a data-driven and KPI-oriented approach
• Entrepreneurial mindset and commitment to getting hands dirty at all times;
• Experience of working on platform products is a plus.

Benefits

• Private Health Insurance
• Pension Plan
• Training & Development
• Remote work
• Paid Time Off.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Recruitment Process

• HR Screening-30 minutes
• Technical interview with the product team: 60 minutes
• Assignment (takeaway)
• Final interview with Director of Product: 60 minutes.

Job Title: State Head

Location: Nigeria

Job  Description

• As the State Head (Aggregator Network), you are the CEO of the region, responsible for regional performance and the individual state under your purview.
• You must be self-driven, result-oriented and most importantly – An A player.
• You are primarily responsible for shaping and driving your region’s growth strategy to correctly position it within the landscape in Nigeria by working with the Head of Retail Banking in cementing the FairMoney strategy of becoming the largest neobank in Nigeria.

Roles and Responsibilities

• Source for new clients and expand client network in the retail marketplace (Agents and consumers)
• Develop and maintain market dominance by ensuring acquisition, retention and month-on-month growth in acquisition and loan conversion in the market segment
• Drive corporate strategy in Schools, Markets, Partnerships with OFIs/Super Agents/ Aggregators and the Agricultural value chain
• Sign up and maintain a relationship with value chain actors
• Monitor regional performance, staff and consumer behavior and provide market intelligence to the team
• Proper Branding and training of Agents/Consumers and partners
• Comply with rules, regulations and legislation governing the financial services industry
• Motivate, mentor and supervise regional staff for the delivery of FairMoney’s corporate objective
• Consistently deliver monthly OKR
• Any other responsibility as may be assigned by the Head of Retail Banking

Requirements

• A Bachelor’s Degree in any relevant discipline
• A minimum of 6 – 8 years of experience in the Agency Banking business
• Must have an Android phone
• Proven experience managing a high-performance sales team
• Ability to motivate a team of Sales Managers for performance
• Extremely flexible, result-oriented, hardworking, with a strong track record of success
• Ability to self-motivate and manage oneself
• Good communication and interpersonal skills
• Customer orientation and the ability to adapt/respond to different characters.

Benefits

• Private Health Insurance
• Pension Plan
• Paid Time Off
• Work From Home
• Training & Development
• Performance Bonus.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Recruitment Process:

• A screening call with the Senior Recruiter: 30 minutes
• Technical interview with the Hiring Manager: 30 minutes
• An executive interview with Senior Executives.

Job Title: Head of Operations, Supply Chain and Device

Location: Nigeria

About the Role

• We are seeking a strategic, detail-oriented, and execution-focused Head of Operations to lead and expand our operational backbone.
• As the primary owner of operational excellence in one of Nigeria’s fastest-growing fintechs, you will oversee complex supply chain networks, manage onboarding frameworks, and execute targeted retention initiatives.
• This role demands strong analytical skills, leadership experience, and hands-on problem solving with tools like Excel and SQL.
• You will also manage external vendor relationships, including negotiations with international hardware suppliers in China, and collaborate cross-functionally to deliver seamless customer experiences at scale.

Key Responsibilities

• Lead the end-to-end logistics and distribution strategy for POS devices, ensuring efficient delivery within SLAs, reverse logistics, and asset recovery.
• Oversee inventory planning and control, ensuring optimal stock levels across multiple hubs and fulfillment partners.
• Negotiate and manage procurement relationships with international vendors, specially manufacturers and suppliers in China.
• Manage warehouse team, and refine processes for repair tracking, replacements, and real-time inventory visibility.
• Monitor inventory turnover, aging, and replenishment cycles.
• Improve the current inventory management system by working with product/tech teams.
• Scale an efficient customer onboarding pipeline with integrated compliance (KYC/AML) checks.
• Manage workflows for KYC document verification, exception handling, and SLA adherence.
• Collaborate with product and compliance teams to streamline approval logic and automation.
• Lead operations behind customer lifecycle strategies including merchant reactivation and performance campaigns.
• Monitor asset utilization and proactively identify underperforming regions or segments.
• Develop and enforce standard operating procedures (SOPs) to support scalability and consistency across markets.

Requirements

• Bachelor’s Degree in Engineering, Business Administration, Economics, or related fields
• Minimum of 5 years of experience in Operations, Strategy, Logistics, or similar domains
• Advanced Excel proficiency (dashboards, modeling, pivots, automation)
• Working knowledge of SQL (data extraction, reporting, performance analysis)
• Strong project management and problem-solving skills
• Experience managing or coordinating large field teams
• Excellent communication, stakeholder management, and cross-functional collaboration
• Ability to thrive in fast-paced, high-growth, and execution-heavy environments
• Experience in building/improving inventory management systems
• Familiarity with POS terminals, payments, or KYC flows
• Prior work in startups or digital-first environments.

Benefits

• Private Health Insurance.
• Pension Plan.
• Paid Time Off.
• Hybrid Work Model.
• Training & Development.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Recruitment Process:

• A screening interview with one of the members of the Talent Acquisition team
• Technical Interview with the Chief Financial Officer
• Final interview with a member of the Executive team.

Job Title: Process / Program Manager (Procurement & Cost Optimization)

Location: Nigeria

Key Responsibilities

• Identify areas of efficiency in internal processes or products to save cost for the company
• Evaluate current tools & recommend better & efficient tools
• Maintain vendor relationships by communicating effectively and addressing inquiries and concerns promptly
• Conduct market research to identify potential suppliers and evaluate their offerings
• Support in negotiation processes and contract management
• Collaborate with internal departments to ensure alignment on procurement needs and strategies
• Monitor market trends and identify new suppliers and products
• Analyze and report on procurement metrics and savings achieved.

Requirements

• Bachelor’s Degree in Supply Chain, Business Administration, Economics, or related fields
• Minimum of 5 years of experience in Operations, Strategy, or similar domains
• Advanced Excel proficiency (dashboards, modeling, pivots, automation)
• Strong project management and problem-solving skills
• Excellent communication, stakeholder management, and cross-functional collaboration
• Ability to thrive in fast-paced, high-growth, and execution-heavy environments.

Recruitment Process:

• Screening call with Recruiter: 30 minutes
• Technical Interview with CFO FairMoney Business.
• Final interview with CFO Global

Benefits

• 25 days paid vacation, Sick & Public Holidays to B2B contractors
• Remote (timezone must have significant overlap with CET)
• Training & Development budget
• Paid company business trips.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online