1). Relationship Manager
Locations:Ā Warri, Sapele, Delta; Benin, Edo; Uyo, Akwa Ibom; Calabar, Ikom, Cross River; Port Harcourt, Rivers; and Yenagoa, Bayelsa
Employment Type: Full-time
Job Field: Consumer and Commercial Banking
Job Category: Experienced Hire
Job Objective(s)
- Assist customers get value for their money, make the right choices and make their money work for them.
- Also be the number one resource for customers to get advice on their account.Ā Speaking with customers would also be a large part of your day to day work either over the phone or face to face in addition to providing solution to their financial needs.
Duties & Responsibilities
- Ensure adequate adherence to Credit policies, processes and procedures.
- Book deals for new deposits within 24 hours.
- Follow up on processing of roll-over of investments and delivery of investment letters to customers within 24 hours of maturity.
- Responsible for opening new accounts and follow-up on outstanding documentation.
- Update and follow up on returned cheques every morning.
- Follow up on customerās requests such as pay-in cheques, collect cash, process drafts, process transactions, etc.
- Update new deposits and new accounts on the system daily.
- Responsible for the provision and safe keeping of customersā information and files.
- Responsible for recording new accounts, deposits and FX transactions daily.
- Ensure proper custodianship of the unitās registers.
- Make daily/periodic reports to the Branch Leader on marketing activities and/or prompt potential businesses in pipeline needing senior support, including other reports as may be required by Management from time to time.
- Follow up and ensure prompt recovery of Past Due Accounts under your management.
- Participate in all marketing plans and strategy development initiatives of the Branch Leader that will increase the market share/market penetration of the Branch.
- Ensure prompt response to internal correspondences i.e. memos/mails from within the Bank requiring your attention and/or response.
- Support other marketing and non-marketing staff junior to you through on-the-job coaching, in-house training and development and account management support.
- Ensure sound work attitude, good working relationship with your supervisor/ colleagues and above all, your integrity/character must be above board.
- Carry out any other duty that may be assigned to you from time to time by the supervisor.
Qualifications
- Bachelorās Degree with a minimum of Second-Class Lower Division or Upper Credit for HND holders from an accredited Institution. Third-Class / Lower Credit holders must possess a Masterās Degree.
- Experience: 2 years and above work experience in Banking in a Full Time role.
Deadline:Ā Not Specified.
How to Apply:Ā Interested and qualified candidates should use the links below to apply:
2). Regional SME Sales Coordinator
Location: Nigeria
Employment Type: Full-time
Job Objective(s)
- Grow SME deposit volume and risk asset volume, whilst ensuring the sustained growth and development of the SME Banking business of the region assigned to him/her.
Duties & Responsibilities
- Recruit SME liability and risk asset customers within assigned clusters.
- Organize marketing initiatives to drive SME product uptake in collaboration with branch sales teams.
- Provide SME market guidance and support to branches in your assigned territory.
- Monitor and report branch performance on SME products to Head Office and regional management.
- Identify performance gaps, conduct reviews, and work with branches to develop strategies for improvement.
- Regularly analyze markets for SME sales opportunities, set targets, and develop winning strategies with branch sales teams.
- Establish a feedback mechanism through branches to gather input from SME customers for timely product reviews and modifications.
- Identify and address internal capacity gaps in SME product knowledge and local market trends, driving the implementation of solutions.
Qualifications
- Must possess at least a good Bachelorās Degree (minimum of 2.2) or HND (upper credit) in any discipline.
- Possession of relevant Masterās Degree and/or other relevant professional qualification(s) is an added advantage.
- Minimum of 3 years experience preferably in small business banking and / or commercial or retail banking.
Experience / Skills:
- Demonstrated excellence in marketing and sales skills.
- Strong abilities in building relationships and leadership.
- Good grasp of the national and territorial operating environment.
- In-depth understanding of SMEs, their issues, banking needs, and market segmentation.
- Proficiency in market research, business analysis, and product development.
- Sound skills in credit analysis and appraisal.
- Familiarity with Transactions Banking, related processes, and broader Fidelity offerings.
- Evident passion for working with SMEs, coupled with excellent written and oral communication skills.
Deadline:Ā Not Specified.
How to Apply:Ā Interested and qualified candidates should use the links below to apply:
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Important Notes
- The above statements are intended to describe the general nature and level of work to be performed by those assigned to this function.
- It should not be construed as an exhaustive list of all responsibilities, tasks and skills required of persons so classified.
- All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
- We do not charge any application, processing, training, interview, testing or any other fees in connection with the application or recruitment process. If you receive a fee request, please ignore it.
- Also, please note that logos, slogans, names and titles are easily copied and reproduced. Therefore, particular care should be taken when submitting personal information on the web.
- We are an equal opportunity employer that values āāinclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
- Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
- We encourage all applicants to apply and do not discriminate in any recruitment process.
- Applications submitted after the deadline will not be considered.
- Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
- Only qualified candidates will be invited for an interview
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