Recruitment at Flutterwave Nigeria

Flutterwave is a leading payment technology company that provides innovative solutions for businesses and individuals. It was founded on the principle that every African must be able to participate and thrive in the global economy. To achieve this objective, we have built a trusted payment infrastructure that allows consumers and businesses (African and International) to make and receive payments in a convenient borderless manner.

We are recruiting to fill the position below:

Job Title: Analyst, Reconciliation

Location: Nigeria
Category: Global Operation

The Role

• We’re looking for an Analyst, Reconciliation to join the Global Operations team to ensure that our payment commitments are delivered on-time to our merchants.
• The right candidate for this role will play a critical role in enabling the realization of this opportunity and simultaneously ensuring optimal validation of balances and the reasonableness of each of the accounts that Flutterwave uses for its transactions.

Job Details
Responsibilities include but are not limited to:

• Conduct reconciliation on financial records across all payment methods (collections and payouts) – examine the money coming in and going out of the organisation and make sure it is recorded and processed correctly
• Identify discrepancies and investigate discrepancies or errors that arise during the reconciliation process, determining their root causes and working to resolve them
• Research and analyse financial data to identify trends, patterns, and potential issues that require further investigation.
• Prepare and present reports summarising the results of reconciliations, identifying any issues or discrepancies and recommending actions to address them.
• Collaborate with other teams to ensure that financial data is accurate and consistent across all areas of the business.
• Maintain accurate records of all reconciliations performed, ensuring that they are properly documented and filed for future reference.
• Work closely with Flutterwave partners and internal teams to resolve issues.
• Any other duties assigned

Requirements
Required competency and skillset to be a waver:

• Candidates should possess a Bachelor’s Degree in Finance, Business Administration or a related field
• 1 – 2 years working experience in internal/external auditing or reconciliations
• High attention to detail, well organised and excellent analytical skills.
• Strong excel skills (Macros etc.), ability to handle large amounts of data and to compile detailed reports.
• Ability to adapt to change quickly and multi-task.
• Fintech and Client engagement experience.
• Ability to work as part of a team and manage projects.

You’ll love this job if you:

• Have an intellectual curiosity about payments and technology
• Have high aptitude to quickly understand customer use cases and requirements
• Have the ability to drive cross-functional teams from ideation to solution
• Have the ability to manage proactive and reactive tasks effectively
• Are self-driven, self-starter, extremely passionate, goal-getter
• Are passionate about process improvements
• Are comfortable managing relationships within every aspect of the organization from senior executives to engineers
• Embrace the challenge of managing multiple activities simultaneously
• Are comfortable working in ambiguity and the constant change of life at a startup experiencing hyper growth.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Analyst, Settlement

Location: Nigeria
Category: Global Operation

The Role

• We’re looking for a Settlement Analyst to join our Global Operations team. The ideal candidate will join a team that takes responsibility for identifying and reporting issues and following up on corrective actions to resolve differences and deficiencies.
• We’re working on making our regional financial system programmable. The Settlement team plays a critical role in enabling the realisation of this opportunity and simultaneously ensuring optimal validation of balances and the reasonableness of each of the accounts that Flutterwave uses for its transactions.

Job Details
Responsibilities include but are not limited to:

• Responsible for all merchant settlements and reconciliation being completed daily, weekly and monthly.
• Review the transaction details from merchants on a daily basic and reconcile every transaction that has been settled; resolving transaction exceptions variances and pending settlements
• Manage multiple merchant related settlements and transaction details on a daily manner
• Enforce strong risk and operational controls at all times and secure satisfactory audit results and adhere strictly with service commitment to merchant settlement
• Ensure all Operations activities are carried out in compliance with authorised processes and procedures and all processes to be documented
• Work in close collaboration with peers from Risk Unit, Finance unit and merchant business support to support the accounting functionality related to reconciliation and settlement
• Prepare and submit weekly report/exhibits of merchant settlement activities
• Participate in the review and development of new initiatives designed to improve on the existing platform
• Support automation/ Innovation, process review improvement developments product operational testing
• Any other duties assigned.

Requirements
Required competency and skillset to be a waver:

• Candidates should possess a Bachelor’s Degree in Finance or Business related course.
• 1-2 years of experience in internal/external auditing or reconciliations
• High attention to detail, well organised and excellent analytical skills.
• Strong excel skills, ability to handle large amounts of data and to compile detailed reports.
• Ability to adapt to change quickly and multi-task.
• Client engagement experience
• Ability to work as part of a team and manage projects

You’ll love this job if you:

• Have an intellectual curiosity about payments and technology
• Have high aptitude to quickly understand customer use cases and requirements
• Have the ability to drive cross-functional teams from ideation to solution
• Have the ability to manage proactive and reactive tasks effectively
• Are self-driven, self-starter, extremely passionate, goal-getter
• Are passionate about process improvements
• Are comfortable managing relationships within every aspect of the organisation from senior executives to engineers
• Embrace the challenge of managing multiple activities simultaneously
• Are comfortable working in ambiguity and the constant change of life at a startup experiencing hyper growth

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Manager, Enhanced Due Diligence & Investigations

Location: Nigeria
Category: Compliance

The Role

• The Enhanced Due Diligence (“EDD”) Manager executes the company’s due diligence policies for both enterprise and SMB (business and consumer) customer segments.
• The EDD Manager is responsible for overseeing the collection and assessment of enhanced due diligence customer profiles.
• The EDD Manager will oversee the review and completion of customer profiles requiring enhanced due diligence, in accordance with Flutterwave policy and procedure, to assess and understand customers’ risk profiles to prevent the risk of money laundering, terrorist financing, proliferation financing, fraud, bribery, and corruption.
• This role reports to the Head of Financial Crime.

Job Details
Responsibilities include, but are not limited to:

• Execute Flutterwave’s Know Your Customer related policies and procedures, including the implementation of enhanced due diligence reviews for both business and consumer customers. Ensure compliance with all policies and procedures relating to customer due diligence as well as regulatory requirements.
• Review customer profiles completed by EDD associates to ensure completeness and accuracy of the due diligence within the customer profile. Return the application/customer profile to the EDD associate if additional research or analysis is required. Ensure customer risk ratings are updated in accordance with procedures.
• Draft recommended action to the Head of Financial Crime and Local Country compliance officers if the customer exceeds the company’s risk appetite. Ensure recommendations clearly articulate the rationale and risk to the organization such that the business can make an informed decision.
• Escalate any potentially suspicious activity identified to the AML Monitoring and Reporting Manager.
• Understand red flags and Flutterwave policy and procedures to understand if a customer poses undue risk to the company, such as engaging in an unsupported line of business.
• Recommend strategies, systems, vendors, and research techniques to enhance the effectiveness and efficiency of the EDD process or enhancing the customer experience.
• Demonstrate expertise and proficiency in the execution of procedures, conduct quality control on associates’ work product, and provide clear and direct feedback to team members to improve quality.
• Oversee quality control for new hires and quality assurance reviews for experienced hires to continually monitor for quality output of the team, including proper collection and evaluation of customer documentation to assess potential risks.
• Track and report on team performance as well as trending within enhanced due diligence investigations to the Head of Financial Crime ger. Assist the Head of Financial Crime ger with other reporting as required.
• Assist in the hiring and training of qualified EDD associates, including overseeing quality control reviews on new hire work.
• Stay updated on the latest regulatory developments and changes in AML/CTF, particularly with respect to customer due diligence requirements.
• Identify trends that may require additional training across the organization and/or enhancements to the customer due diligence process

Requirements
Required Qualifications to be a Waver:

• Candidates should possess a Bachelor’s Degree in Financial Management or Investment Management, Business Management, Commerce, Commerce in Business Innovation and Entrepreneurship, or a related field. Advanced degree preferred.
• Minimum seven (7) years of experience in a similar role, preferably in the payment industry. Specific experience with Know Your Customer programs or conducting EDD a must.
• Strong understanding of the legal, corporate governance, and regulatory environment related to KYC/Customer Due Diligence requirements and jurisdiction specific regulations.
• Ability to detect and mitigate red flags for potential financial crime, including money laundering, terrorism financing activities, proliferation financing, and fraud as it appears in customer profiles and associated transactional activity.
• Experience with customer due diligence tools used for identity verification and external research.
• Strong problem-solving skills and the ability to make sound decisions.
• Ability to work effectively and drive results in a fast-paced environment with exceptional attention to detail.
• Proficiency in English required, with additional proficiency in French preferred.
• Proficiency in Microsoft Excel.
• Effective oral and written communication skills, including ability to develop clear and direct recommendations.
• Strong leadership and time management skills, including ability to provide direct feedback, setting clear performance expectations.
• Ability to manage and prioritize several tasks simultaneously and autonomously.

Preferred Qualifications:

• CAMS certification.
• Proficiency in French.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online