Recruitment at Flutterwave
Flutterwave was founded on the principle that every African must be able to participate and thrive in the global economy. To achieve this objective, we have built a trusted payment infrastructure that allows consumers and businesses (African and International) make and receive payments in a convenient border-less manner.
We are recruiting to fill the position below:
Job Title: Manager, Account Configuration
Location: Nigeria
Employment Type: Full-time
The Role
- Flutterwave is looking for a Manager, Account Configuration will be responsible for overseeing the configuration and management of client accounts to ensure seamless payment processing and optimal use of Flutterwave’s services.
- This role requires a strategic thinker with strong technical skills and a customer-centric approach to enhance client satisfaction and drive business growth
Responsibilities include but are not limited to
- Lead the account configuration team to set up and maintain client accounts.
- Manage the configuration of merchant accounts including (MCC review & MID creation) according to specifications
- Collaborate with other teams to understand and implement customer requirements
- Act as a point of escalation for complex account configuration issues.
- Manage and mentor a team of account configuration team members
- Maintain accurate records of all account configuration activities
- Lead team meetings and training to stay updated on product changes and developments
- Identify opportunities for process optimization and automation.
- Ensure that the Account Configuration meets team KPIs and objectives
- Foster a collaborative and high-performance team culture.
Required competency and skillset to be a waver
- Bachelor’s degree in Business, IT, or a related field
- Minimum of 7 years of experience in an account management or customer service role, preferably in the payment industry.
- Excellent attention to detail and problem-solving skills
- Strong communication and interpersonal skills
- Ability to work effectively in a fast-paced, dynamic environment
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Manager, Reconciliation
Location: Nigeria
Employment Type: Full-time
The Role
- We’re looking for a Manager, Reconciliation to join the Global Operations team to ensure that our payment commitments are delivered on-time to our merchants.
- The right candidate for this role will play a critical role in enabling the realization of this opportunity and simultaneously ensuring optimal validation of balances and the reasonableness of each of the accounts that Flutterwave uses for its transactions.
Responsibilities
Conduct Reconciliation:
- Lead and oversee the reconciliation process for financial records across all payment methods, including collections and payouts.
- Examine incoming and outgoing funds to ensure accurate recording and processing in accordance with organizational standards and procedures.
Discrepancy Identification and Resolution:
- Identify and investigate discrepancies or errors encountered during the reconciliation process.
- Determine the root causes of discrepancies and work collaboratively with relevant teams to resolve them in a timely manner.
Financial Analysis:
- Research and analyze financial data to identify trends, patterns, and potential issues requiring further investigation.
- Utilize analytical tools and methodologies to enhance the accuracy and efficiency of the reconciliation process.
Reporting and Communication:
- Prepare comprehensive reports summarizing the results of reconciliations, highlighting any issues or discrepancies, and recommending corrective actions.
- Effectively communicate findings and recommendations to management and relevant stakeholders.
Cross-Functional Collaboration:
- Collaborate with other teams, including finance, operations, and customer support, to ensure the accuracy and consistency of financial data across all areas of the business.
- Work closely with Flutterwave partners and internal teams to address issues and optimize reconciliation processes.
Recordkeeping and Documentation:
- Maintain accurate records of all reconciliations performed, ensuring proper documentation and filing for future reference and audit purposes.
Continuous Improvement:
- Identify opportunities for process improvement and efficiency gains within the reconciliation function.
- Implement best practices and recommend enhancements to reconciliation processes and procedures.
Ad Hoc Responsibilities:
- Undertake any other duties or special projects as assigned by management.
Required competency and skillset to be a Waver
- Bachelor’s degree in Finance, Business Administration or a related field
- Minimum of 7 years working experience in reconciliations or internal/external auditing
- High attention to detail, well organised and excellent analytical skills.
- Deep understanding in payments and knowledge of card scheme operations
- Strong SQL & Excel skills (Macros, Pivot tables etc.), ability to handle large amounts of data and compile detailed reports highly preferred
- Strong understanding of financial principles, accounting standards, and reconciliation methodologies.
- Ability to adapt to change quickly and multi-task.
- Fintech and Client engagement experience.
- Ability to work as part of a team and manage projects.
You’ll love this job if you:
- Have an intellectual curiosity about payments and technology
- Have high aptitude to quickly understand customer use cases and requirements
- Have the ability to drive cross-functional teams from ideation to solution
- Have the ability to manage proactive and reactive tasks effectively
- Are self-driven, self-starter, extremely passionate, goal-getter
- Are passionate about process improvements
- Are comfortable managing relationships within every aspect of the organization from senior executives to engineers
- Embrace the challenge of managing multiple activities simultaneously
- Are comfortable working in ambiguity and the constant change of life at a startup experiencing hyper growth.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: VP / SVP, Legal
Location: Nigeria
Employment Type: Full-time
The Role
- We seeks an exceptional legal executive to serve as VP/SVP – Legal. This pivotal role will shape the company’s legal strategy, drive global expansion, and act as a key advisor to the C-suite and Board of Directors.
Key Responsibilities
- Develop and execute Flutterwave’s global legal strategy, aligning with business objectives and growth plans
- Serve as a trusted advisor to the CEO, executive team, and Board on complex legal and strategic matters
- Lead and mentor a high-performing global legal team, fostering a culture of excellence and innovation
- Architect and oversee regulatory compliance frameworks across all international jurisdictions
- Spearhead contract negotiations for major strategic partnerships, mergers, and acquisitions
- Design and implement sophisticated legal risk management strategies to protect Flutterwave’s interests
- Drive corporate governance best practices and optimize corporate structure for global operations
- Develop strategies to protect and leverage Flutterwave’s intellectual property portfolio
- Manage complex, high-stakes litigation and dispute resolution processes
- Collaborate with government relations teams to influence fintech policy and regulatory landscapes.
Qualifications
- JD or equivalent, with admission to practice law in Nigeria; additional international bar admissions preferred
- 15 years of progressive experience in corporate law, with significant fintech or payments industry expertise
- Proven track record of leading legal functions in fast-growing, global technology companies
- Deep understanding of international business law, financial regulations, and emerging fintech policies
- Strong business acumen with the ability to balance legal risks and business opportunities
- Exceptional leadership skills, with experience managing large, diverse legal teams across multiple countries
- Strategic mindset and ability to anticipate and plan for future legal and regulatory challenges
- Outstanding negotiation and communication skills, with the ability to influence at the highest levels
- Experience in M&A, corporate finance, and navigating complex regulatory environments
- Commercially astute – strong grasp of all aspects of business operations
- has ‘board presence’ i.e. can be confident in giving advice to an experienced board but is calm and reasoned when there is pushback
- Strong relationship & communication skills – the – should be able to liaise with all C-suite and board members at a deeper level
- Solid understanding of risk management in today’s business environment
Additional or Preferred Qualifications:
- Excellent written and verbal communication skills.
- Demonstrated ability to make complex regulatory concepts clear to colleagues and regulators.
- Self-starter, driven and able to work autonomously while prioritizing competing tasks in a highly dynamic environment.
- Ability to spot key risks, analyze and practically assess risk, and provide business-oriented and actionable recommendations.
- Flexibility, highly collaborative and willingness to work with all levels of the organization to get the job done.
- Intellectually curious, open-minded, adaptable and receptive to feedback.
- Entrepreneurial and business solution orientated.
- High integrity, good judgment, a sense of humor and a genuine enthusiasm for the work.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online
Job Title: Manager, Acquiring Partner
Location: Nigeria
Employment Type: Full-time
The Role
- We are seeking a Manager, Acquiring Partner who will be responsible for developing and managing strategic relationships with banks and providers to enhance Flutterwave settlement capabilities.
- You will also oversee the management and growth of relationships with key acquiring partners, ensuring smooth operations, and driving strategic initiatives to enhance our acquiring capabilities.
- This role requires a deep understanding of the payments landscape, strong relationship management skills, and the ability to drive results in a fast-paced environment.
Key Responsibilities
- Establish and maintain strong relationships with key stakeholders at partner banks.
- Act as the primary point of contact between the organization and its banking partners.
- Identify and develop strategic partnership opportunities with banks to enhance payment solutions.
- Analyze existing payment processes, identify areas for improvement, and lead initiatives to enhance operational efficiency and scalability.
- Collaborate with cross-functional teams including Settlement Operations, Chargeback & Refunds, Treasury, Treasury Assurance, Reconciliation, and Compliance, to ensure alignment and integration of strategies.
- Analyse key metrics to measure the success and impact of engagements.
- Track and report on the performance of banking partnerships.
- Monitor market trends, and industry regulations to identify opportunities and threats.
- Stay updated on emerging technologies and innovations in payment operations, recommending and implementing new tools or systems to enhance efficiency.
Qualifications
- Bachelor’s Degree in Business Management, Finance, IT, or a relevant field.
- Minimum of 7 years of experience in payment operations, strategy development, or a similar role within the fintech or payments industry.
- Proven track record of designing and executing successful payment operational strategies.
- Strong analytical skills with the ability to interpret data, draw insights, and make strategic recommendations.
- Excellent communication, leadership, and stakeholder management skills.
- Proficiency in payment processing systems, technologies, and industry regulations.
- Strategic thinker with a problem-solving mindset and ability to drive initiatives independently.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online
Job Title: QA Engineer
Location: Nigeria
Employment Type: Full-time
The Role
- The team seeks a customer-focused, passionate, and committed Quality Assurance Engineer who will strive for quality and excellence in the company’s products as we grow and expand across Africa and beyond.
- As a Quality Assurance Engineer, your primary responsibilities will be bug detection, user satisfaction, design, and executing tests in a fast-paced environment while maintaining the product’s quality and assisting other team members where applicable.
What Your Day-to-Day Activities Will Be
Test Strategy, Planning Execution:
- Drive the execution of test strategies, including manual and automated testing. Performance testing is a plus.
- Identify and implement appropriate testing tools and frameworks in collaboration with QA leads to enhance testing efficiency and effectiveness.
- Work closely with product managers and engineering leads to review requirements, and develop detailed test scenarios and test cases.
- Ensure thorough test coverage by tracking key quality metrics.
- Collaborate with other QA members on the team to maintain test plans, test cases, and test scripts for your product.
- Create and maintain QA documentation.
- Identify and mitigate risks related to product quality and testing processes.
Bug Reporting and Tracking:
- When a product does not perform within specifications or user experience, identify, recreate, and log defects on JIRA while recommending possible solutions and improvements.
- Conduct root cause analysis of defects to identify improvements and prevent recurrence.
- Verify fixes and perform regression testing to ensure that resolved issues do not reoccur.
Automation and Tooling:
- Work with other senior QA engineers and managers to design, develop, and maintain automated test scripts and frameworks to increase test coverage and reduce manual testing effort.
- Integrate automated tests into continuous integration/continuous deployment (CI/CD) pipelines.
Collaboration and Communication:
- Work closely with product owners, developers, and other stakeholders to understand requirements and provide QA input during the design and development phases.
- Participate in sprint planning, backlog grooming, and other Agile ceremonies to represent QA interests.
- Communicate QA status, progress, and risks to project stakeholders and team leads.
Mentorship and Team Development (With Guidance):
- Collaborate with product management, development, and operations teams to ensure seamless integration of QA activities into the software development lifecycle (SDLC).
- Guide the team’s QA members in designing, developing, and executing comprehensive test plans and test cases.
- Provide technical guidance and mentorship to junior and mid-level QA engineers and foster a culture of continuous learning and improvement.
- Conduct reviews to ensure adherence to best practices and standards.
- Lead training sessions and knowledge-sharing activities to enhance the skill set of the other team members.
- Advocate for QA metrics to measure and improve product quality and testing performance.
Continuous Learning and Improvement:
- Stay up-to-date with software testing and quality assurance industry trends, tools, and best practices.
- Participate in knowledge sharing with other QA team members.
- Always seek feedback and opportunities for professional growth and development.
- Identify opportunities for process improvements and drive initiatives to enhance QA efficiency and effectiveness.
General:
- Perform any other duties that may be required. (e.g May assist in recruitment)
- You should be comfortable working on multiple projects simultaneously and in a fast-paced environment.
Required Competency and skillset to be a Waver
- Proven work experience in software testing (5-8 years). Preferably in the Fintech space.
- Deep understanding of software development lifecycle (SDLC) and testing methodologies.
- Extensive experience in API testing (Manual and automation).
- Have hands-on working experience and a firm hold in Java programming language.
- Experience with Java-based automation frameworks such as JUnit, TestNG, Selenium WebDriver, and Rest-Assured.
- Experience with Agile development methodologies
- Proven ability to lead QA initiatives and mentor junior team members in a fast-paced, Agile environment.
- Experience with performance testing tools is a plus.
- Solid understanding of CI/CD pipelines and experience with tools like Git.
- Excellent problem-solving skills and attention to detail.
- Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams and clearly articulate to stakeholders.
- Ability to mentor and develop junior and mid-level QA engineers.
- Certification in quality assurance (e.g., ISTQB) is a plus.
- Experience with bug tracking and test management tools (Preferably JIRA)
- Good research skills.
- Self-motivated and willing to learn.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online
Recruitment at Flutterwave
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