Recruitment at Global Profilers

Global Profilers, a Profiler Group Company, is a global recruitment and resourcing company with focus on African markets. We are experienced working within numerous fields such as: Telecom, IEC, Infra 25, Oil & Gas, Mining, Financial services and Banking, FMCG/CD, Education and Agriculture to name a few.

We are recruiting to fill the position below:

Job Title: Senior Mechanical Design Engineer

Location: Nigeria
Employment Type: Full-time
Department: Mechanical Engineering

Job Summary

• The Senior Mechanical Design Engineer is responsible for designing, supervising, and inspecting mechanical systems across various project sites.
• The role requires strong expertise in design consultancy, site inspections, and managing MEP contractors to ensure projects are completed according to approved drawings and material specifications.
• Strong project management skills and a proactive approach to problem-solving are essential for success in this role.

Key Responsibilities
Design and Drafting:

• Develop detailed designs and drafts for mechanical systems, including water supply (hot and cold), wastewater systems, sewage treatment, rainwater drainage, HVAC, and more.
• Prepare comprehensive technical documentation such as tender documents, feasibility studies, and engineering reports.
• Incorporate power distribution, grounding, lighting, control systems, and equipment selection into design projects.
• Perform engineering calculations and analysis for mechanical systems.

Project Management and Site Supervision:

• Conduct site inspections to ensure work is executed according to approved shop drawings and material submittals.
• Communicate work methodologies to the team to ensure compliance with project requirements.
• Report daily progress to the General Manager and plan activities for subsequent working days.
• Monitor material inventory on-site and prepare requirements for upcoming project phases.
• Evaluate contractors’ mechanical engineering and construction work, addressing non-conformities with recommendations for resolution.
• Supervise all testing, commissioning, and handover processes for mechanical systems.

Consultancy and Client Engagement:

• Build and maintain strong client relationships and networks.
• Represent the firm at industry seminars, conferences, and other professional events.
• Contribute to the company’s growth by upholding professional standards and innovating in mechanical design practices.

Team Collaboration and Leadership:

• Guide and mentor less experienced team members to enhance their technical skills.

Qualifications and Experience

• Education: Bachelor’s Degree in Mechanical Engineering (minimum).
• Certification: NSE and COREN Certified Engineer (required).
• Experience: 20 years of experience in design consultancy within Nigeria, preferably with exposure to regulatory authorities.
• Languages: Fluent in English.

Skills and Competencies

• Strong ability to plan, prioritize, and execute tasks in an organized and efficient manner.
• Proficiency in AutoCAD, Revit, HAP, and Design Builder software.
• Advanced Microsoft Office skills and familiarity with internet-based tools.

Salary
N2,000,000 – N3,000,000 Monthly.

Application Closing Date
31st January, 2025.

How to Apply
Interested and qualified candidates should forward their CV to: akinleye@globalprofilers.com using the Job Title as the subject of the email.

Job Title: Customer Care Executive

Location: Nigeria
Employment Type: Full-time

Responsibilities
Customer Care Executive would have the following responsibilities:

• Attend to Customer’s Issues & resolve them in timely and efficient manner
• Coordination with Support Teams and ensuring the customer’s issues is resolved efficiently and effectively
• Raising, following up and closure of Trouble Tickets
• Dispatch of Invoices to Enterprise & Retail Customers as per the laid down process
• Follow up for Collections through timely reminders to Enterprise and Retail Customers
• Ensuring Collections of receivables is achieved as per the set targets
• Identify and assess customers’ needs to achieve satisfactio
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Generate Sales Leads

Requirements

• Strong organizational skills
• Self-motivated and detail-oriented
• Qquick to collaborate and coordinate with team members when necessary
• Prior experience working with the Telecommunication Customer Care Department
• Strong math and critical reasoning skills
• Customer Relationship Management
• Integrity & Honesty
• Team Player
• Interpersonal Skills
• Resourcefulness & Result Oriented approach
• Customer Oriented Approach
• Strong Oral & Written Communication
• Graduate in science preferable, any other discipline may also apply
• NYSC Certified
• Minimum of 1 – 2 years of experience in Telecommunications Company
• Customer lifetime value
• Customer Acquisition Cost (CAC)

Salary
N100,000 – N150,000 / Month.

Application Closing Date
17th February, 2025.

How to Apply
Interested and qualified candidates should send their CV to: eniolami.adenuga@globalprofilers.com using the job title as the subject of the mail

Job Title: Electrical Design Engineer

Location: Nigeria
Reports: Management
Department: Engineering & Supervision

Job Summary

• We are seeking a Senior Electrical Design Engineerwho will follow the undergoing Designs and attends site inspections while he controls/supervises the MEP contractors.
• Responsibilities and Duties
• Design & Drafting of Electrical Systems including, but not limited to, Medium and Low Voltage Power, Lighting, Low Current System, etc.
• Contributing to overcoming technical challenges on projects and providing guidance to less experienced team members
• Preparing well-reasoned and well-presented technical content for inclusion in key project documents, e.g., tender documentation, engineering designs, feasibility reports or technical specifications
• Communicating openly and effectively with team members
• Ensure the proper execution as per the approved shop drawings (Site inspections are required)
• Explain the work methodologies to the work and supervising force to ensure that the work is done as per the requirements.
• Reporting to the General Manager regarding daily progress of work and plan for the next working days
• Informing the Project Manager (Contractor’s Side) and the General Manager regarding material status on the site and preparing the requirements for the upcoming period
• Design systems incorporating power distribution, grounding, lighting, control systems, and equipment specification and selection.
• Take responsibility for electrical engineering tasks, and perform associated calculations and analysis
• Carry out/Supervise all relevant testing before commissioning and handing over
• Supervise the Contractor’s evaluation done for electrical engineering/construction matters
• Analyze work non-conformities and provide recommendations and guidance for resolution.
• Inspect received material in the site
• Ensure that all reporting personnel follow all company policies and procedures.
• Participate in the technical and commercial evaluation of bids
• Review/present claims for variation orders and provide input
• Analyze engineering problems and offer resolutions
• Analyze work non-conformities and provide recommendations and guidance for resolution.
• Inspect received material in the site
• Ensure that all reporting personnel follow all company policies and procedures.
• Participate in the technical and commercial evaluation of bids
• Review/present claims for variation orders and provide input
• Analyze engineering problems and offer resolutions

Requirements and Skills

• Ability to plan, prioritize and carry out tasks in an orderly and well-structured way.
• Cooperative and flexible approach to work, both in terms of time and methods, with a willingness to embrace change.
• Confidentiality, discretion, professional integrity
• Self-confidence and ability to innovate.
• NSE & COREN Certified Engineer
• Direct personal experience in engaging with external regulatory authorities.
• Bachelor’s Degree in Electrical Engineering (minimum)

Related Work Experience:

• 10 – 20 years of experience in other consultancy firms located in Nigeria

Languages:

• Fluent in English

Skills and Competencies:

• Proficient in the use of internet, email and Microsoft Office tools
• Communication skills
• Project management abilities are also required.
• The engineer must have a design consultancy background, and know how to follow up with the day-to-day activities on the project site, making sure that the progress is completed according to approved drawings and approved material submittals.

Salary Expectation
N15,000,000 – N25,000,000 per annum, based on YOE.

Application Closing Date
11th March, 2024.

How to Apply
Interested and qualified candidates should send their CV to: praise.okanlawon@globalprofilers.com using the Job Title as the subject of the mail.

Job Title: Digital Marketer / Marketing Executive

Location: Nigeria
Employment Type: Full-time
Industry: Telecommunication

Key Responsibilities
Marketing Executive would have the following responsibilities:

• Conceive and develop efficient and intuitive marketing strategies
• Organize and oversee advertising/communication campaigns (social media, TV etc.), exhibitions and promotional events
• Conduct market research and analysis to evaluate trends, brand awareness and competition ventures
• Initiate and control surveys to assess customer requirements and dedication
• Write copy for diverse marketing distributions (brochures, press releases, website material etc.)
• Maintain relationships with media vendors and publishers to ensure collaboration in promotional activities
• Monitor progress of campaigns using various metrics and submit reports of performance.

Skills & Requirements

• 1 – 2 years of proven work experience as a marketing executive in Telecommunications Company or Internet Service
• Provider with a fair knowledge of Internet Leased Line, Leased Line, Home Broadband, FTTH, FTTX, VoIP, IPTV and Telecommunications Operations.
• BSc / BA in Marketing, Business Administration or a relevant discipline
• NYSC Certified
• Proven experience as marketing executive or similar role
• Good understanding of market research techniques, data analysis and statistics methods
• Thorough knowledge of strategic planning principles and marketing best practices
• Proficient in MS Office and marketing software
• Familiarity with social media and web analytics (e.g., Web Trends)
• Digital marketing skills
• Knowledge of graphics designing
• Knowledge of search engine optimization
• Social media marketing
• Experience with Google and YouTube Ad campaign
• Excellent communication and people skills
• Strong organizational and time-management abilities
• Creativity and commercial awareness
• Excellent interpersonal skills and ability to build rapport with customers
• Critical thinking skills
• Ability to create strong positioning of Organization, Management and self
• Ability to do continuous follow ups with multiple collaborators
• Good written communication skills
• Self-motivated and detail-oriented
• Integrity & Honesty
• Team Player
• Resourcefulness & Result Oriented approach
• Customer Oriented Approach.

Salary Budget
N1,200,000 – N1,800,000 per annum, plus other benefits.

Application Closing Date
27th January, 2025.

How to Apply
Interested and qualified candidates should send their CV to: eniolami.adenuga@globalprofilers.com using the Job Title as the subject of the mail.

Job Title: Mechanical Design Engineer

Location: Nigeria

Job Description

• We are seeking a Senior Mechanical Design Engineer who follows the undergoing Designs and attends site inspections while he controls/supervises the MEP contractors.
• The engineer must have a design consultancy background, and know how to follow up with the day-to-day activities on the project site, making sure that the progress is completed according to approved drawings and approved material submittals.
• Project management abilities are also required.
• Report To: Management
• Department: Engineering & Supervision

Responsibilities

• Design & Drafting of Mechanical Systems including, but not limited to, Water Supply (Hot & Cold), Water treatment Plants, Soil & Waste drainage, Sewage Treatment, Rainwater drainage and HVAC, etc.
• Contributing to overcoming technical challenges on projects and providing guidance to less experienced team members
• Preparing well-reasoned and well-presented technical content for inclusion in key project documents, e.g. tender documentation, engineering designs, feasibility reports or technical specifications
• Communicating openly and effectively with team members
• Ensure the proper execution as per the approved shop drawings (Site inspections are required)
• Explain the work methodologies to the work and supervising force to ensure that the work is done as per the requirements
• Reporting to the General Manager regarding daily progress of work and plan for the next working days
• Informing the Project Manager (Contractor’s Side) and the General Manager regarding material status on the site and preparing the requirements for the upcoming period
• Design systems incorporating power distribution, grounding, lighting, control systems, and equipment specification and selection
• Take responsibility for mechanical engineering tasks, and perform associated calculations and analysis
• Carry out/Supervise all relevant testing before commissioning and handing over
• Supervise the Contractor’s evaluation done for mechanical engineering/construction matters
• Analyze work non-conformities and provide recommendations and guidance for resolution.
• Inspect received material in the site
• Ensure that all reporting personnel follow all company policies and procedures.
• Participate in the technical and commercial evaluation of bids
• Review/present claims for variation orders and provide input
• Analyze engineering problems and offer resolutions

Requirements

• Ability to plan, prioritize and carry out tasks in an orderly and well-structured way.
• Cooperative and flexible approach to work, both in terms of time and methods, with a willingness to embrace change.
• Confidentiality, discretion, professional integrity
• Self-confidence and ability to innovate.
• NSE & COREN Certified Engineer
• Direct personal experience in engaging with external regulatory authorities.
• Bachelors degree in Mechanical Engineering (minimum)
• Related Work Experience
• 10 – 20 years of experience in other consultancy firms located in Nigeria
• Languages
• Fluent in English
• Skills and Competencies
• Proficient in the use of internet, email and Microsoft Office tools
• Proficient in use of AutoCAD, Revit, HAP, Design Builder
• Personality Traits
• Clear and precise communication skills

Salary
N15,000,000 – N25,000,000 per annum

Application Closing Date
11th March, 2025.

How to Apply
Interested and qualified candidates should send their CV to: praise.okanlawon@globalprofilers.com using the Job Title as the subject of the mail.

Job Title: Customer Support Specialist

Location: Nigeria
Employment Type: Full-time

Job Summary

• We are seeking a dedicated Customer Support Specialist with at least 1 year of experience to provide exceptional service to our clients. The ideal candidate will handle inquiries, resolve complaints, and ensure customer satisfaction through professional and timely communication.

Key Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Resolve complaints promptly and escalate complex issues when necessary.
• Maintain accurate records of customer interactions and feedback.
• Provide product and service information to clients.
• Support team efforts to enhance the customer experience.

Qualifications

• Minimum of 2 years experience in customer service or a related role.
• Excellent communication and problem-solving skills.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Must reside on the Island.

Application Closing Date
28th February, 2025.

How to Apply
Interested and qualified candidates should forward their CV to: akinleye@globalprofilers.com using the Job Title as the subject of the mail.