Recruitment at Glovo Nigeria

Glovo – We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Hispanic America and Africa. With food at the core of the business, Glovo delivers any product within your city at any time of day. Our vision and ambition are not only to make everything immediately available in your city but it is also to offer our employees the job of their lives. A job where you’ll be challenged and have the most fun working in through tech-enabled experiences.

We are recruiting to fill the position below:

Job Title: Store Manager, MFC

Location: Nigeria
Job type: Full-time

Your Mission

• In Glovo, we want to change the way consumers buy groceries, and we believe that if we want to revolutionize the industry, we need to deliver a WOW experience to our clients.
• To reach this WOW effect you will be managing and coordinating one of our darkstores focusing on safety, quality, customer experience, productivity, and fun.

On a daily basis, you can expect to:

• Ensure a safe work environment for all of your team
• Review the work forecasts and determine productivity requirements to produce during the day to meet the overall building objectives.
• Proactively identify and lead process improvement initiatives
• Balance labor, ensuring that you are operating a balanced and efficient Micro Fulfillment Center while meeting all production goals
• Embrace a start-up mentality and emphasize Glovos’ Core Values
• Control inventory levels and make orders accordingly.

The Journey

• Responsible for at least one Micro Fulfillment Center.
• You are responsible for ensuring that you have properly trained people and that their needs are addressed so they can focus on their jobs.
• Motivating, coaching, reporting, and providing feedback on pickers’ performance continuously.
• Coordinate physical and virtual workflows, or flow of orders and materials to ensure products are dispatched on time.
• Allocate labor, lead meetings, direct and assign job duties for pickers.
• Perform in-depth problem-solving in all areas to ensure successful and continuous operations.
• Report and escalate systemic issues to management as necessary and in a timely manner
• Review and update Standard Operating Procedures according to Glovo best practices
• Fully understand processes and daily goals, and make recommendations to improve performance
• Identify, address, and resolve safety hazards within the Micro Fulfillment Center.
• Perform administrative duties, and additional functions, as needed and determined by management
• Work closely with other teams (HR, Category Management, Finance, Facility contractors, Safety Manager, LiveOps…) to create and implement initiatives.

What You Will Bring To The Ride

• 1 – 2 years of relevant experience as a shift leader in retail
• Good communicator and motivator
• Problem-solving skill
• Good logical reasoning
• People management skills (team of 5-10)
• Prioritization and execution excellence
• Working knowledge of Six Sigma tools and Lean techniques is preferrable.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Head of QCommerce

Location: Nigeria
Job type: Full-time
Department: Commercial

Your Mission

• The way we want to grow is by making everything in cities immediately accessible! To reach this goal we need a 360, analytical and results-driven person to lead the Q-commerce business in a startup where the time to market is a crucial factor. You will act and operate as a startup within a startup, so you must be a builder.

The Journey

• Be the owner of groceries P&L
• Manage Q-Commerce local team
• Be the owner of our disruptive Micro Fulfillment Center business inside the city, operating a network of warehouses and a large team
• Work with a cross-functional team (marketing, operations, finance…) to achieve quick and flawless execution
• Lead project implementation analysis and translate it into actionable tasks to ensure continuous improvement
• Give visibility to main stakeholders of the project status and follow up on next steps
• Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference

Requirements
What you will bring to the ride:

• Experience managing and inspiring people
• FMCG experience would be preferred
• Analytical mindset
• Problem solver, results-driven, creative thinking with perfect written and spoken communication
• Built from scratch
• Interest in start-ups, technology, and a fast-paced environment
• Proactive, organized, and obsessed with details
• Out of the box thinking
• Fluent in English
• An empathetic, inclusive and curious attitude

What We Offer
We believe driven talent deserves:

• Top-notch private health insurance to keep you at your peak
• An enticing equity plan that lets you own a piece of the action
• Monthly Glovo credit to satisfy your cravings!
• Extra time off, the freedom to work from home 1 day a week, and the opportunity to work from anywhere for up to three weeks a year!
• Enhanced parental leave
• Online therapy and wellbeing benefits to ensure your mental well-being

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don’t meet our musts don’t let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

Job Title: Lead Supply Operations

Location: Nigeria

Your Mission

• As an Operations Lead, you will be responsible for ensuring operational excellence in Nigeria. You will lead the team and help them build primarily the following:
  • A top-notch supply acquisition structure
  • Owning the operational KPIs of cities, continuously evolving and building new channels of acquisition
  • Engaging with and retaining couriers (or glovers, as we like to call them),
  • Co-ordinating projects across these geographic areas
• Your main responsibility is to make sure the long-term sustainability of the fleet, its satisfaction, as well as its daily performance by utilizing your effective data analysis, project management and stakeholder management skills.

The Journey

• Lead the Supply Operations team of Nigeria, reporting directly to the Head of Operations
• Be the owner of Operations P&L (courier cost, compensation cost, Live Operations, Materials etc..).
• Define the medium and long-term strategy to achieve growth and profitability targets.
• Be responsible for Operational Excellence levers, including courier profitability and incentives management, supply and demand balance, delivery times optimization, courier positioning and zoning & implementing logistics features
• Improve the operations by ensuring our ambitious targets
• Hire, train, and mentor the team members
• Standardize processes across the different geographies under your scope
• Build tools to speed up Local teams’ autonomy
• Commit to contributing to Glovo’s growth, getting the job done
• Work with local providers and legal teams, to ensure the best-in-class operations in the region
• Bring the operations team to the next level!
• Get feedback from our couriers and translate it into product and operations improvement.
• Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference.
• Give visibility using analytical reports to the main stakeholders of the project status and follow up on the next steps. Evaluate strategic opportunities, performing a broad range of quantitative and qualitative analyses.
• Improve the operational efficiency of our partners by making sure we always deliver the best service to our customers
• Contribute to stratospheric job creation and earnings for thousands of people
• Implement, standardize and execute processes across all cities.

What You Will Bring To The Ride

• A Master’s Degree in Engineering, Business, Economics is a plus
• +5 years in a fast-paced environment, preferably in ops/strategy consulting, in an operations/logistic company or in FMCG/retail/top tech firms
• The skills to manage the big picture and the smallest details. You´re always on top of your deadlines and you demonstrate to be an organization freak!
• Track record of success delivering and implementing new solutions/processes/standardization
• Experience in KPIs tracking and creation and optimization expertise
• Problem solver, data-driven decision-making with a strong analytical approach
• Ability to manage small work teams and lead changes
• Excellent communication skills
• An empathetic, inclusive, and curious attitude
• Proficiency in Excel and SQL knowledge is mandatory.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Data Analyst

Location: Nigeria

Your Mission

• We are looking for a world-class Data Analyst to become part of our team. Are you able to translate data into actionable insights?
• Are you looking for a challenging experience in the fast and rapidly changing environment helping to build a product that will disrupt the market? If your answer is YES we are looking forward to meeting you.

The Journey

• Understand business needs and create insightful analysis helping your team to make the right decisions
• Drive projects end-to-end translating business challenges into insights and actions
• Identify opportunities to increase our user base, grow the business and maximize profitability
• Take ownership of the reporting of KPIs by creating customized tools and using the available ones
• Ensure these tools are scalable and up-to-date
• Assist your colleagues in gaining access to the right data and insights.

What You Will Bring To The Ride

• 2 – 4 years of work experience on analytical roles leading analysis and turning insights into actions
• Ninja expertise with Excel / Google Sheets is a must
• SQL proficiency is mandatory / Python is a plus
• Knowledge of visualization tools like Tableau, PowerBI, Looker or Qlikview is a plus
• Must have strong business acumen and passion for end-to-end project management (from ideation and analysis into implementation)
• Hands-on attitude is a must. You’ll have to roll up your sleeves!
• Proficiency in English is a must.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online