Recruitment at Glovo Nigeria

Glovo – We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Hispanic America and Africa. With food at the core of the business, Glovo delivers any product within your city at any time of day. Our vision and ambition are not only to make everything immediately available in your city but it is also to offer our employees the job of their lives. A job where you’ll be challenged and have the most fun working in through tech-enabled experiences.

We are recruiting to fill the position below:

Job Title: Store Manager – MFC (They / She / He)

Location: Nigeria
Category: Q-Commerce

Your Mission

• In Glovo, we want to change the way consumers buy groceries, and we believe that if we want to revolutionize the industry, we need to deliver a WOW experience to our clients.
• To reach this WOW effect you will be managing and coordinating one of our darkstores focusing on safety, quality, customer experience, productivity, and fun. On a daily basis, you can expect to:
  • Ensure a safe work environment for all of your team
  • Review the work forecasts and determine productivity requirements to produce during the day to meet the overall building objectives.
  • Proactively identify and lead process improvement initiatives
  • Balance labor, ensuring that you are operating a balanced and efficient Micro Fulfillment Center while meeting all production goals
  • Embrace a start-up mentality and emphasize Glovos’ Core Values
  • Control inventory levels and make orders accordingly

The Journey

• Responsible for at least one Micro Fulfillment Center.
• You are responsible for ensuring that you have properly trained people and that their needs are addressed so they can focus on their jobs.
• Motivating, coaching, reporting, and providing feedback on pickers’ performance continuously.
• Coordinate physical and virtual workflows, or flow of orders and materials to ensure products are dispatched on time.
• Allocate labor, lead meetings, direct and assign job duties for pickers.
• Perform in-depth problem-solving in all areas to ensure successful and continuous operations.
• Report and escalate systemic issues to management as necessary and in a timely manner
• Review and update Standard Operating Procedures according to Glovo best practices
• Fully understand processes and daily goals, and make recommendations to improve performance
• Identify, address, and resolve safety hazards within the Micro Fulfillment Center.
• Perform administrative duties, and additional functions, as needed and determined by management
• Work closely with other teams (HR, Category Management, Finance, Facility contractors, Safety Manager, LiveOps…) to create and implement initiatives.

Requirements
What you will bring to the ride:

• 1-2 years of relevant experience as a shift leader in retail
• Good communicator and motivator
• Problem-solving skill
• Good logical reasoning
• People management skills (team of 5-10)
• Prioritization and execution excellence
• Working knowledge of Six Sigma tools and Lean techniques is preferrable.

What We Offer
We believe driven talent deserves:

• Top-notch private health insurance to keep you at your peak.
• Monthly Glovo credit to satisfy your cravings!
• Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• Online therapy and wellbeing benefits to ensure your mental well-being.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas.
• Even if it seems you don’t meet our musts don’t let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

Job Title: Darkstore Operations Area Manager

Location: Nigeria

Your Mission

• Q-Commerce is the second biggest category inside Glovo and we are currently building a strong Local team in order to re-invent how consumers buy their groceries and any other product in their city making it more convenient and easy than ever before.
• As MFC Area Operations Manager in our Dark Stores Glovo Express, you will be responsible for delivering a best-in-class user experience for our customers and leading the implementation of the right assortment, categorization, content, pricing, and promotion strategies.

The Journey

• Launch groceries retail stores in your city from scratch
• Manage, control and direct Groceries retail stores and continuously improve i) functionality ii) service level in order to achieve our Customer Experience goals while being obsessive about iii) growth
• Manage staffing plans, schedules, quality initiatives, process change initiatives, and other initiatives necessary to enable the Operations plans.
• Manage a team of Supervisors with responsibility for each shift within a very fast-paced/ time-critical and demanding environment.
• Set the requirements and expectations for Retail store Managers, Supervisors and Pickers.
• Measure performance through metrics, providing feedback, and holding Retail store Managers and supervisors accountable for their performance and the performance of their teams.
• Be proactive and ensure that best practices are shared across all Retail Stores and shifts.
• Work closely with other teams (HR, Category Management, Finance, Facility contractors, Safety Manager, LiveOps…) to create and implement initiatives that will deliver growth of the retail stores
• Supervise the maintenance of the working environment ensuring health and safety standards across your stores.
• Achieve stock accuracy targets.
• Continuously measure and evaluate the departmental goals and all work processes, available daily labor and daily production goals.
• Improve quality and eliminate errors, reducing business costs.
• Manage and report main KPIs on a weekly basis.
• Perform administrative duties, and additional functions, as needed and determined by management
• All while delivering positive P&L results

What you will bring to the ride

• An impressive track record in a high-volume, fast-paced grocery chain, distribution or logistics environment
• 3 – 5 years of experience in retail, managing multidisciplinary teams
• Fluency in local language and English
• Proficiency with SQL
• Working knowledge of Six Sigma tools and Lean techniques is preferred
• An empathetic, inclusive and curious attitude.

We believe driven talent deserves

• An enticing equity plan that lets you own a piece of the action.
• Top-notch private health insurance to keep you at your peak.
• Monthly Glovo credit to satisfy your cravings!
• Discounted gym memberships to keep you energized.
• Extra time off!
• Enhanced parental leave.
• Online therapy and wellbeing benefits to ensure your mental well-being.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Senior Account Manager, Top Accounts Nigeria

Location: Nigeria

Your Mission

• As a Senior Account Manager, you will be responsible for building and developing the most relevant partnership with the biggest accounts in Nigeria!
• This is a unique role which requires a blend of business data analytics skills along with a strong sense of relationship management to drive long term growth & profitability strategy for your both partners & Glovo.

The Journery

• Have full responsibility and own 360º view of the business of Top Partners & Glovo in Nigeria;
• Grasp the objectives and hurdles of Partners to offer insightful advice and assistance
• Work with data to enhance growth and profitability for both Partners and Glovo
• Define and pursue the long-term strategy for the country in terms of Growth, Promotions, Advertisement and Operations
• Improve Glovo’s revenue through commission renegotiation and selling assets
• Work alongside various internal departments to create and apply tailored solutions that address the needs of Partners, including Operations, Marketing, Corporate, Customer service
• Establish and maintain a very close relationship with Top Partners converting partners to preferred partners

Requirements
What you will bring to the ride:

• 4+ years in Account Management and core business development (experienced in startup, top consulting firms or top tech companies will be an advantage)
• Advanced Proficiency in Excel is mandatory, knowledge in other data analysis tools will be beneficial
• You’re persuasive in the most pleasant possible way and have no trouble selling anything that brings value to Customers/Partners and the Glovo platform
• You’re persuasive in the most pleasant possible way and have no trouble selling anything that brings value to Customers/Partners and the Glovo platform
• You find smart and elegant solutions to complex and multi-disciplinary challenges with a great critical-thinking
• The skills to manage the big picture and the smallest details. You’re always on top of your deadlines and you demonstrate to be an organization freak!
• You’ve got a good judgment and assertiveness and own up to your mistakes facing any situation with an optimistic approach
• You’re an owner, you have a natural bias for action, always pushing for things to happen, objective and deadline oriented with a hands-on spirit
• Ability to comfortably work in a high growth and high-performance company with a fast pace.
• Problem solver, data-driven with an analytical approach
• Strong Commercial, Communication, Interpersonal, and Project management skills

Benefits
We believe driven talent deserves:

• An enticing equity plan that lets you own a piece of the action.
• Top-notch private health insurance to keep you at your peak.
• Monthly Glovo credit to satisfy your cravings!
• Discounts on transportation, food, and even kindergarten expenses.
• Discounted gym memberships to keep you energized.
• Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• Enhanced parental leave, and office-based nursery.
• Online therapy and wellbeing benefits to ensure your mental well-being.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online