Recruitment at Interswitch Group

Recruitment at Interswitch Group

Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organizations on a timely and consistent basis. Our vision is to build a prosperous Africa driven by a seamless exchange of value and commerce.

We are recruiting to fill the position below:

Job Title: Lead, IT Service Management

Location: Nigeria

Job Summary

• As a Lead in IT Service Management, you will facilitate improved IT services for businesses by developing and implementing necessary action plans and setting and enforcing standards for IT practices and operations.

Responsibilities

• Lead and coordinate activities between various teams as needed to facilitate the provision of services and incident remediation.
• Identifies and implements opportunities for improvement for Incident, Problem, Capacity, Service Request and Service Management.
• Actively participate in major incident service restoration and problem management activities by leveraging technical knowledge of systems supported.
• Perform incident analysis and suggest action plans for remediation.
• Maintain accurate inventory of all IT equipment for all sites and ensure relevant Asset Management policies and guidelines are followed.
• Coordinates with Service Owners/Process Owners to identify improvement opportunities, define key performance indicators and develop metrics for improvement.
• Coordinate technical report writing for Incident and Problem Management.
• Proactively ensure service continuity and improvement through the review of improvement plans, the use of Problem Management, and quality tools, and reporting on activities.
• Review and approve communications plans, and awareness plans, and communicate as necessary by working within established internal communication systems and procedures
• Ensure compliance with Service Management and IT security policies and standards, technical architecture, and service level agreements – reporting non-compliance as appropriate.
• Serve as a primary escalation point for end-user and operational issues (Incidents & Service Requests) not resolved within established SLAs and ultimately accountable for IT service management process
• Responsible and accountable for ISO 20000 certification and annual surveillance/recertification.
• Define service level agreements (SLAs) and operational level agreements (OLAs) across all relevant business functions and Monitor Service Level performance targets (internal)
• Identify process optimisation opportunities (with guidance) and contribute to the implementation of proposed solutions
• Produce relevant reports in a standard format in an agreed timeframe and add a commentary that interprets the data set.

Educational Qualification
Academic Qualification(s):

• Good First Degree in Computer Science / Computer Engineering or other related area

Professional Qualification(s):

• Service Management Certifications (e.g. ITIL)
• ISO 20000, 27001 and/or 22301 Experience (Number of relevant years):
• Minimum of Five (5) to Seven (7) years of experience

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Vice President, Real Estate Ecosystem

Location: Nigeria

Job Summary

• To develop product propositions and implement a go-to-market strategy for the real estate ecosystem vertical, and to grow Interswitch’s profitability, generate new stream of income in the new markets, optimize existing businesses, and grow market share

Responsibilities
Functional Strategy Formation and Implementation:

• Lead the development of the Real Estate Ecosystem Business strategy, anticipating complex issues, challenges and opportunities and ensuring incorporation with overarching Interswitch Industry Ecosystems (INDECO) strategy.
• Oversee strategic and tactical growth modelling and scenario planning to support business strategy and drive operationalizing business goals.
• Lead the Real Estate Ecosystem business vision and objectives, through internal and external engagements aimed at achieving set goals.
• Oversee Interswitch’s market share in the Real Estate economic vertical and monitor strategy implementation. Keep abreast of trends and developments in the industry, including product propositions, best practices, risk and operational excellence.

Business Development and Management:

• Identify and assess new business opportunities for the Real Estate Ecosystem business vertical.
• Conceptualize and build business cases and pricing models for new businesses in line with Interswitch’s policies.
• Develop and implement plans to expand into new business/market segments for Real Estate Ecosystem verticals
• Lead market research and analyses to monitor local and international environments for the emergence of new market segments in the Real Estate vertical market.
• Prepare budget, obtain approval, execute, control, evaluate and report budget variances.

Team Management:

• Manage and drive the performance of direct reports, set appropriate performance objectives and hold them accountable for achieving these, provide constructive performance feedback and take appropriate corrective action where necessary to ensure the achievement of team/personal objectives.
• Motivate, develop and grow the team by providing training, coaching, mentoring and identifying talent and successors for pivotal roles
• Motivate people to commit to set objectives and to doing extraordinary things to achieve business goals.
• Prepare and manage short-term and annual workforce plans using existing analytical frameworks and tools to identify the number and mix of staff required to meet the revenue forecast.

Client and Customer Management:

• Act as a business partner to key internal customers and manage relationships with them.
• Deploy Team Leads and support teams to ensure customer satisfaction.
• Screen potential investment (M&A) deals by analysing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities; recommending equity investments.
• Drive product feature enhancements and service platform optimization that creates unique long-term value for the value chain (customers/shareholders/markets).
• Provide first-level product overview of the requisite to clients via the sales team.
• Ensure availability of detailed specification (Requirement) documents for new products and work with the relevant team to deliver as approved.
• Form partnerships and alliances with partners / OEMs and maintain relationships with the partners/OEMs.
• Grow existing market share, develop, and penetrate new market/ segments through value offerings to key high-value and high-volume customers.
• Close new business deals by coordinating requirements, developing and negotiating contracts, and integrating contract requirements with business operations.

Business Risk and Contract Management:

• Provide authoritative specialist advice to Senior and Executive Management teams to enable the implementation of the Real Estate Ecosystem verticals policies, risks and change initiatives.
• Manage the portion of the Real Estate ecosystems Compliance and Risk Management processes in Interswitch.
• Follow closely with regulatory policies that dictate the rules and guidelines of the Real Estate Ecosystem
• Drive identification of the latest trends and technological tools to establish frameworks and procedures to achieve a successful business revenue budget.
• Develop appropriate initiatives to mitigate business risk exposure levels and secure the buy-in of management.
• Develop and monitor an integrated view of the business vertical across Interswitch in response to emerging trends and opportunities within the organization.
• Manage a portfolio of contracts and negotiate service level agreements as well as plan, coordinate and manage activities relating to major contracts with qualified potential partners.
• Lead communication with relevant internal stakeholders to raise awareness of the Real Estate Ecosystem.

Requirements

• University Post Graduate Degree in Business Management, Energy Management, Finance, Business Law, Accounting, or other related fields.
• At least 10 years of business Management experience.
• Managerial Experience At least 5 years’ experience in planning, managing and organising resources within short/medium timescales.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Senior Frontend Engineer

Location:  Nigeria
Job Type: Full-time

Job Summary

• Our Innovation Hub is seeking an experienced Senior Front End Software Engineer who will play a crucial role in driving our team’s technical capabilities to deliver innovative products.
• The ideal candidate will be passionate about front-end development and user experience, have experience working with a range of technologies, and have a proven track record of delivering high-quality web applications

Responsibilities

• Develop and maintain responsive web applications and user interfaces that are visually appealing and intuitive to use.
• Collaborate with cross-functional teams to identify and prioritize features, requirements, and technical solutions that will drive innovation.
• Lead the design and implementation of scalable and maintainable software architecture that meets functional and non-functional requirements.
• Drive the adoption of modern front-end technologies and best practices within the team, including performance optimization, accessibility, and security.
• Mentor and coach other team members to improve their technical skills and contribute to the overall success of the team.
• Participate in code reviews, debugging, and troubleshooting to ensure that software is reliable, maintainable, and performs optimally.
• Stay up-to-date with the latest trends, technologies, and best practices in front-end development.

Position Requirements

• Bachelor’s or Master’s degree in Computer Science or related field.
• 5+ years of experience in front-end software engineering.
• Expertise in HTML, CSS, JavaScript, and at least one modern front-end framework (React, Angular, Vue, etc.).
• Experience with responsive design and mobile-first development.
• Understanding of software development methodologies, including agile and DevOps.
• Strong problem-solving and analytical skills.
• Excellent verbal and written communication skills.
• Experience leading technical initiatives and mentoring other engineers.

Preferred:

• Experience with server-side technologies and full-stack development.
• Knowledge of web performance optimization techniques and tools.
• Understanding of design thinking principles and user experience (UX) design.
• Experience working in an innovation lab or startup environment.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Senior Backend Engineer

Location: Nigeria
Job Type: Full-time

Job Summary

• Our Innovation Hub is seeking an experienced Senior Back End Software Engineer who will be responsible for building and maintaining scalable, secure, and high-performing backend systems.
• The ideal candidate will have a deep understanding of software engineering principles, experience working with a range of technologies, and a passion for creating innovative solutions to complex problems.

Responsibilities

• Design and develop RESTful APIs and microservices that power our web and mobile applications.
• Collaborate with cross-functional teams to identify and prioritize features, requirements, and technical solutions that will drive innovation.
• Lead the design and implementation of scalable and maintainable software architecture that meets functional and non-functional requirements.
• Implement security measures to protect our systems and data.
• Develop automated tests and participate in code reviews to ensure the quality and reliability of the software.
• Mentor and coach other team members to improve their technical skills and contribute to the overall success of the team.
• Stay up-to-date with the latest trends, technologies, and best practices in backend development.

Position Requirements

• Bachelor’s or Master’s degree in Computer Science or related field.
• 5+ years of experience in back-end software engineering.
• Expertise in at least one programming language such as Java, Python, or Node.js.
• Experience with relational and/or NoSQL databases, such as MySQL, PostgreSQL, MongoDB, etc.
• Knowledge of cloud-based computing platforms, such as AWS or Azure.
• Understanding of software development methodologies, including agile and DevOps.
• Strong problem-solving and analytical skills.
• Excellent verbal and written communication skills.
• Experience leading technical initiatives and mentoring other engineers.

Preferred:

• Experience with serverless architecture, such as AWS Lambda or Azure Functions.
• Knowledge of message queueing systems, such as Kafka or RabbitMQ.
• Familiarity with containerization technologies, such as Docker and Kubernetes.
• Experience working in an innovation lab or startup environment.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Kotlin Developer

Location: Nigeria
Job Type: Full-time

Job Summary

• We are seeking a highly skilled Kotlin Developer with experience in building robust, high-performance applications.
• The ideal candidate will have a strong background in software development, a deep understanding of the Kotlin language, and experience with various frameworks and libraries.

Responsibilities

• Application Development: Design, develop, and test Kotlin and Java systems for various products.
• Code Quality: Write clean, maintainable, and efficient code.
• Code Review: Conduct code reviews and provide constructive feedback to team members
• Lifecycle Participation: Participate in the full software development lifecycle, including requirements gathering, design, development, testing, and deployment.
• Prototyping and Testing: Rapidly prototype and conduct thorough testing of applications to identify and resolve bugs and performance issues.
• Security and Privacy: Implement robust security measures to safeguard mobile/web applications and data, addressing potential vulnerabilities and ensuring data privacy.
• Product Optimization: Continuously improve and optimize existing Kotlin/Java applications to enhance performance, user experience, and overall product quality.
• Documentation: Maintain detailed documentation of design specifications, development processes, and testing procedures.
• Collaboration: Collaborate with cross-functional teams to ensure seamless integration of hardware and software components into the final product.
• Research and Innovation: Stay up to date with the latest trends and advancements of web and mobile technology and apply this knowledge to enhance product offerings.
• Problem-Solving: Troubleshoot and resolve complex technical issues related to Kotlin/Java Applications functionality and connectivity.

Requirements
Required Qualification:

• Bachelor’s Degree in Computer Science, Engineering, or a related field, or equivalent experience.
• Proven experience as a Kotlin Developer or in a similar role.
• Proven experience in building POS applications with Kotlin
• Proven Experience with Docker, Kubernetes and Serverless Technologies
• Strong understanding of object-oriented programming principles.
• Experience with Android development and Android SDK.
• Proficiency with RESTful APIs and third-party libraries.
• Familiarity with version control systems, such as Git.
• Solid understanding of software development best practices, including Agile methodologies.
• Excellent problem-solving skills and the ability to work independently or as part of a team.
• Strong communication and collaboration skills.

Preferred:

• Experience with other JVM languages (e.g., Java, Scala).
• Experience with Java Frameworks (e.g Spring)
• Knowledge of reactive programming frameworks (e.g., RxJava, Coroutines).
• Familiarity with CI/CD tools and processes.
• Experience with cloud services
• Understanding of UI/UX principles and mobile application design.
• Contributions to open-source projects.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online