Recruitment at Interswitch Group

Interswitch Group is an Africa-focused integrated digital payments and commerce company. Since 2002, we have built and managed payment infrastructure and developed innovative payment products and transactional services throughout Africa. We strive to attract young, talented professionals who want to make a difference and offer unique career opportunities in an innovative and fun environment. If you’re interested in shaping the future of payment technology in Africa, please send us your resume and cover letter stating the department you’re interested in.

We are recruiting to fill the position below:

Job Title: Senior .Net Engineer

Location: Nigeria
Employment Type: Full-time

Role Description

• We are seeking an experienced, full-time/contract .Net Engineer to join our team. The position is located in Lagos but offers flexibility for some remote work.
• The .Net Engineer will develop, design, and implement.Net-based applications using C#, ASP.Net, and SQL Server in a distributed architecture.
• The engineer will participate in code reviews, testing, and troubleshooting to ensure high-quality software delivery.
• A successful candidate will understand object-oriented programming principles, software development life cycles, software testing methodologies, and agile development practices.

Qualifications

• Bachelor’s or Master’s Degree in Computer Science, Software Engineering, or a related field
• 7+ years of experience in designing and developing .Net-based applications
• Expertise in .Net Framework, C#, ASP.Net, and SQL Server
• Experience with cloud platforms such as AWS or Azure is a plus
• Understanding of software development life cycles and agile development methodologies
• Excellent analytical and problem-solving skills
• Good communication and interpersonal skills, able to work collaboratively in a team environment
• Self-motivated with the ability to work independently and manage multiple priorities effectively.

Application Closing Date
31st January, 2024.

Method of Application
Interested and qualified candidates should send their CV to: olabode.olaleye@interswitchgroup.com using the Job Title as the subject of the email.

Job Title: Data Centre Administrator

Location: Nigeria
Job type: Full-time

Job Summary

• The ideal candidate will be responsible for the data centre maintenance, cable management, cooling and power management, cable replacement, components/accessories management/maintenance; inventory, physical connectivity, and architectural designs of the centre both production and disaster recovery sites.
• The Data Centre Administrator will also be responsible for customer tours through the data centre, access to the data centre for business or regulatory needs, response to enquiries (audit, internal control or regulatory/compliance) shift management with the vendor and associated activities.

Job Responsibilities
Strategy & Planning:

• Research, evaluate, and recommend hardware and software for process improvement and business alignment.
• Implement and participate in infrastructure disaster recovery plans & business continuity activities.
• Continuous development of scripts to automate repetitive administration tasks, Validate system maintenance, upgrades and patches when required.
• Develop strategy for planning data centre projects with roadmaps to ensure just-in-time (JIT) purchasing.
• Deliver quality documentation allowing smooth day-to-day operations.
• Translate business requirements into scalable infrastructure designs, cost models and forecasts.
• Compliance with standards for quality, performance, or productivity.

Operational Management:

• Participate in on-call support rotation and implement solutions with proficient skills (upgrades, new releases, incidents, patching, deployment etc), as required by the business.
• Power, cooling, and data centre component audit
• Inventory Management
• Identify, diagnose, and resolve connection, reliability, or performance issues.
• Perform daily system checks, verifying the integrity and availability of all involved infrastructure resources and key processes.
• Monitor and manage infrastructure with vCenter, vROPs, Cloudbolt, DCIM, Environmental monitoring, etc
• Ensure that service desk requests are delivered timely customers. This includes the execution of SOPs, Incidents/Problems tickets and Change requests alongside other business as usual.
• Ensure that performance, scalability, and security is maintained and optimized.
• Identify opportunities to innovate, extend and enhance service delivery wherever possible.
• Participate in disaster recovery plan and practicing recovery operations.
• Partner with key vendors to maintain an understanding of new technology and leading practices.
• Partner with vendors for data centre smooth operations, maintenance and management.

Educational Qualification(s) and Certification

• University Degree in the field of computer science or “STEM” major (Science, Technology, Engineering and Math) or related field.
• Certification in VMware, ITIL, Azure/AWS, Data Centre Certifications or similar technologies is a plus.

Experience:

• Experience with cloud and container technology
• Minimum of 4 years of experience in supporting Server environments (Windows, Linux), VMware environments, and in managing (designing, configuring, upgrading, etc.) storage solutions and backup solutions.
• Minimum of 1-3 years of experience in managing private cloud, hosted data centre, public cloud-based solution and resources in multiple availability zones
• Experience with Dell, Lenovo, Cisco UCS, HP, Nutanix and NetApp technologies.
• Experience with NetApp storage technologies or alternatives like EMC, EqualLogic, or Nimble.
• Experience with backup tools like Commvault or Veeam.
• Experience monitoring production systems, root cause analysis, and troubleshooting.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Sales and Account Management Executive

Location: Nigeria
Job type: Full-time

Job Summary

• The ideal candidate will be responsible for executing sales according to Purepay sales plan and in accordance with Interswitch Sales policy and procedures.
• He/she will comply with sales regulatory requirements, and report progress to Team Lead, Purepay Sales and Account Management.

Job Responsibilities
Data Exploration, Insights and Reporting:

• Leverage sales tools and methods and deploy consistent communication channels with customers to enhance service delivery.
• Use data from a wide range of sources to analyse key themes, and identify trends of customers’ interests, direction & sales, and suggest changes to products and services accordingly.
• Contribute to the preparation of various data and analytics reports.
• Develop weekly progress reports which include activities progress against set timelines, key risk and control indicators, and overall improvements on current processes and procedures that minimise relevant risks, and submit reports to Team Lead, Purepay Sales.

Customer Relationship Management / Account Management / Prospecting:

• Act as first point of contact for customer queries and complaints and resolve these, referring complex issues to the Team Lead, Purepay Sales and ensuring that the customer receives an appropriate response.
• Deploy sales integration, and participate in communication with business partners, service providers and subsidiaries.
• Attend meetings led by Team Lead along with relevant stakeholders, and acquire client needs on sales processes and requirements and execute sales mitigation activities in line with communicated requirements.
• Build and maintain long-term relationships with contractors, clients, and consultants in sales ecosystem.
• Resolve queries from internal or external customers or suppliers by providing information on complex processes and the related policies, referring to others where necessary for interpretation of policy.

Sales Opportunities Creation:

• Identify potential customers by obtaining information, referrals, and recommendations from existing customers and other contacts and through participation in trade shows and conferences.

Customer Needs Clarification:

• Set clear objectives for each sales call or meeting, use standard materials to make a presentation to the customer and ask relevant questions to evaluate the customer’s level of interest and to identify and respond to areas requiring further information or explanation.

Sell Customer Propositions:

• Identify the products or services that best meet the customer’s stated needs, use personal expertise to propose quantities and product configurations, explain the selection to the customer, and invite the customer to make a purchase at the standard price / terms and conditions of sale.
• Present these to the customer with a clear rationale and at standard commercial terms, referring to Team Lead, Purepay Sales where necessary to ask for concessions (e.g., price reduction) that gain the customer’s agreement

Customer Relationship Management (CRM) Data:

• Schedule follow-up actions and enter relevant information into the customer relationship management system (CRM) after each contact with a customer to create a call plan and to ensure that Interswitch has quality data to enable effective customer retention and business development activities.

Operational Compliance:

• Develop knowledge and understanding of the Interswitch’s policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards.
• Obtain authorisation from Team Lead, Purepay Sales for any exceptions from mandatory procedure

Educational Qualification(s) and Certification

• University First Degree in Business Administration, Sales and Marketing or any finance-related field.

Experience:

• At least 3 years’ experience in sales to enable the job holder to deal with most situations and to advise others

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Financial Analyst

Location: Nigeria
Job type: Full-time

Job Summary

• We are looking to engage a competent Financial Analyst to support the Management team with detailed analysis for business planning and performance management of the Company.
• This includes preparing budgets, analyzing, and monitoring performance, and providing reliable data and analysis for decision making.
• The ideal candidate is hard working, motivated, and well-organized with a focus on continuous improvement to exceed expectations.

Responsibilities

• Support the budgeting process for the departments and business units within the Group. Analyze budget performance and provide recommendations for improvement.
• Perform deep-dive analysis of the Group’s performance using both financial and non-financial performance indicators.
• Prepare profitability analysis of different operating segments of the business.
• Build robust financial dashboards that provide deeper insights on the Company’s performance.
• Provide regular monitoring of performance across the Group, including the review of monthly operating results.
• Prepare monthly management reports and other ad-hoc reporting packs requested by relevant stakeholders.
• Build financial models that forecast the Company’s growth and profitability plans.
• Partner with cross-functional teams, Finance Business Partners across the Group and collaborate on metrics, goals, and business reviews.
• Identify and escalate key risk issues that may impact the achievement of the Company’s strategic objectives.
• Any other tasks that might be assigned by the Chief Financial Officer.

Educational Qualifications

• Bachelor’s Degree in Accounting, Economics, Finance, Engineering, or Mathematics & Statistics

Professional Qualifications:

• Professional qualifications like ACCA, ICAN, and CFA will be added advantage

Experience:

• Minimum of 5 years experience in a similar role, preferably in a Big 4 firm, financial institution or consulting firm

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online