Recruitment at Kloverharris Limited

Job Title: Human Resources / Admin Manager

Location: Nigeria
Employment Type: Full-time

Job Summary

• We are seeking an experienced Hr/Admin Manager.
• The job role is responsible for various aspects of human resources which involves handling a wide range of HR and Admin duties rather than specializing in one specific area.
• This includes developing HR strategies, overseeing the recruitment process, managing employee relations, ensuring compliance with labour laws and fostering a positive workplace culture.

Roles & Responsibilities
Recruitment and Staffing:

• Management of the recruitment-to-hire process and approvals
• Ensure total compliance with all organizational processes on talent acquisition
• Build a talent database of both internal and external candidates for all job roles

Strategic HR Procedures and Policies Management:

• Develop, implement and update HR strategies aligned with the overall business strategy.
• Analyse HR metrics and provide reports to senior management for decision-making.
• Communicate HR policies to staff and ensure understanding and adherence.
• Ensure all HR processes are properly documented on the HRIS
• Prepare monthly report on all HR processes
• Promote awareness of compliance issues and ethical behavior across the organization.

Compensation & Benefits:

• Manage compensation structures and ensure competitive pay practices.
• Oversee the administration of employee benefits programs, including health insurance, retirement plans, leave management and other benefits.
• Collaborate with the finance department to ensure accurate and timely payroll processing.
• Maintain payroll records and handle employee payroll inquiries.
• Ensure all contract renewals, confirmations and associated process are done as at when due.

Onboarding and Offboarding:

• Develop and implement effective onboarding programs.
• Facilitate the onboarding process for new employees, including orientation and training sessions.
• Manage the offboarding process, including exit interviews and final paperwork.

Performance Management:

• Implement and manage performance appraisal systems
• Provide guidance to managers on performance management and improvement plans.

Training and Development:

• Identify training needs and coordinate learning and development programs.
• Support career development and succession planning initiatives.

Employee Relations:

• Serve as a point of contact for employee concerns and grievances.
• Mediate and resolve conflicts between employees and management.
• Foster a positive work environment and promote employee engagement.

Expatriate Management:

• Ensure compliance with immigration laws and regulations in host and home countries.
• Provide cross-cultural training and support to expatriates and their families to facilitate smooth cultural transitions. • Coordinate and manage the end-to-end process of expatriate assignments, including pre-assignment planning, relocation, and repatriation.
• Work with legal and immigration experts to obtain necessary visas and work permits for expatriates and their families.
• Support managers in conducting performance reviews and setting development goals for expatriates.

Compliance:

• Ensure compliance with local, state, and federal labor laws and regulations.
• Maintain accurate and up-to-date records of compliance activities and audits.
• Prepare and submit compliance reports to senior management and regulatory bodies as required.

Administrative Management:

• Maintain and update employee records, including personal data, job information, and benefits.
• Oversee the management of HR databases and ensure data integrity.
• Ensure accurate and timely processing of HR documents and reports.

Key Performance Indicators

• Average number of days to fill in vacant positions
• Administrative efficiency
• Cost management
• Strategic contributions
• Compliance and risk management with all processes and policies
• Compliance with payroll submission deadline
• Employee engagement and retention
• Percentage of errors in payroll
• Percentage of deviation from approved salary structure
• HR process efficiency and turn-around time
• Staff compliance to policies Learning & Growth
• Competency development; skills improvement
• Participation in training & development (in-house)

Working knowledge, skills and competencies and attributes Knowledge

• Good understanding of global best practices in HR
• Knowledge of pay structures, benefits administration, etc.
• Familiarity with HRIS (Human Resource Information Systems) and other HR tech tools.
• Understanding recruitment processes, interviewing techniques, and candidate evaluation
• Understanding organizational goals and aligning HR strategies to meet them.
• Analytical skills

Skills:

• Effective verbal and written communication to interact with employees, management, and external stakeholders. • Analysing situations, problem-solving, and making informed decisions.
• Resolving disputes and managing conflicts between employees or departments.
• Ensuring accuracy in HR processes and documentation
• Managing multiple tasks, prioritizing, and meeting deadlines.

Competencies:

• Upholding ethical standards and maintaining confidentiality
• Understanding and managing emotions, fostering relationships, and empathizing with others
• Collaborating effectively with other departments and team members
• Being sensitive and adaptable to diverse cultures and backgrounds.
• Handling pressure, setbacks, and challenges effectively

Attributes:

• Being reliable and trustworthy in handling sensitive HR information
• Understanding and considering the perspectives and feelings of employees.
• Maintaining a professional demeanour in all interactions
• Being open to new ideas and innovative HR approaches
• Ensuring that sensitive employee information remains private and secure

Application Closing Date
15th May, 2025.

How to Apply
Interested and qualified candidates should Send their CV to: recruitment@kloverharris.com using ‘‘HR / Admin Manager” as the subject of the mail.

Job Title: Salon Administrator / Social Media Manager

Location: Nigeria
Employment Type: Full-time

Job Summary

• Candidates will oversee day-to-day operations, both online and offline.
• The ideal candidate will have a strong background in management, excellent communication skills, and a passion for the beauty industry.

Key Responsibilities

• Manage salon operations, including staff supervision, scheduling, and customer service
• Develop and implement strategies to boost client satisfaction and increase revenue
• Oversee social media platforms, creating engaging content and promotions
• Maintain accurate records, including sales, inventory, and customer reports
• Ensure high-quality services, hygiene practices, and equipment maintenance
• Analyze areas for improvement and provide solutions

Requirements

• Degree in a relevant field (e.g., business, hospitality)
• 3+ years of experience in management or a related field
• Prior experience in the beauty industry is an asset
• Proficiency in MS Office and basic bookkeeping
• Excellent leadership, communication, and problem-solving skills
• Strong attention to detail, organizational abilities, and customer orientation
• Ability to work independently and flexibly, with excellent interpersonal and multitasking skills.

What We Offer

• A dynamic and supportive work environment
• Opportunities for professional growth and development
• A chance to work with a reputable and growing beauty salon.

Application Closing Date
30th May, 2025.

How to Apply
Interested and qualified candidates should Send their CV to: recruitment@kloverharris.com or llluxurysalon@gmail.comusing using the job title as the subject of the mail.

Job Title: Network Operations Center (NOC) Manager

Location: Nigeria
Employment Type: Full-time

Job Description

• We are seeking a highly skilled and experienced Network Operations Center (NOC) Manager to oversee our NOC operations.
• The ideal candidate will have a strong background in network operations, service provisioning, and team management.
• This role requires excellent leadership, technical, and organizational skills to ensure the efficient monitoring and management of our network infrastructure.

Key Responsibilities

• Team Leadership: Lead and manage the NOC team, ensuring effective coordination and communication among team members.
• Service Provisioning: Oversee the provisioning of services, including fiber build test acceptance, network monitoring of fiber, Layer 2 services, and virtual machine services.
• Network Monitoring: Ensure continuous monitoring of the network infrastructure, including multiple Mini Data Center Points of Presence (PoPs) and Colocation PoPs for connectivity and power.
• Incident Management: Manage and resolve network incidents promptly to minimize downtime and ensure service continuity.
• Performance Monitoring: Track and report on network performance, identifying areas for improvement and implementing necessary changes.
• Process Improvement: Develop and implement best practices and standard operating procedures to enhance NOC operations.
• Stakeholder Collaboration: Work closely with other teams, including the fiber implementation team and commercial team, to ensure seamless service delivery.
• Training and Development: Provide training and development opportunities for NOC team members to enhance their skills and knowledge.
• System Configuration: Configure system hardware and manage system backups to ensure network reliability and security.
• Troubleshooting: Diagnose and resolve network issues with minimal downtime, utilizing advanced troubleshooting skills.
• Documentation: Track and document network issues, compile incident reports, and respond to user requests, providing network training as needed.

Requirements
Qualifications:

• Education: Bachelor’s Degree in Telecommunications, Computer Science, Engineering, or a related field. A Master’s Degree is a plus.
• Experience: Minimum of 3 – 5 years of experience in network operations, service provisioning, or a related role within the telecommunications industry.
• Certifications: Ideal – Certified NOC Manager (CNOCM) and CCNP, PMP, Risk and Information Systems Control (CRISC) is a plus.

Skills:

• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Proficiency in network monitoring tools and methodologies.
• Analytical and problem-solving skills.
• In-depth understanding of fiber optics, Layer 2 services, virtual machine services, and data center operations.
• Advanced knowledge of network deployment and infrastructure.
• Ability to work flexible hours and under pressure.
• Experience with trouble ticketing systems while troubleshooting issues.
• Connectivity Technologies: Conversant in multiple connectivity technologies such as DWDM, GPON, MetroEthernet, SDWAN, SASE, etc.

Application Closing Date
15th May, 2025.

How to Apply
Interested and qualified candidates should send their Cv to: Recruitment@kloverharris.com using ”Network Operations Center (NOC) Manager” as the subject of the mail.

Job Title: Brand Manager, Montblanc

Location: Lekki, Lagos
Employment Type: Full-time

Job Summary

• We are seeking an experienced and results-driven Brand Manager, Montblanc who will lead our sales and expansion efforts in Nigeria.
• The ideal candidate will drive sales growth, develop strategic initiatives, and foster collaboration with our international Montblanc partner.

Key Responsibilities

• Business Expansion: Collaborate with the Business Development team to expand Montblanc’s business in Nigeria.
• Sales Performance: Drive and maximize sales performance to consistently achieve overall sales targets while ensuring operational integrity and monitoring monthly profitability.
• Boutique Sales Development: Develop initiatives to increase boutique sales and manage Montblanc boutiques across Nigeria.
• Product Management: Liaise with international brand on new products, ensuring availability in the Nigerian market.
• Brand Promotion: Work with brands and marketing teams to promote Montblanc’s brand image in Nigeria.
• Competitor Analysis: Conduct competitor analysis to ensure Montblanc stays ahead of competitors.
• Market Research: Conduct research on trending markets and fast-moving products.

Requirements

• Bachelor’s Degree in Marketing, Business Administration or a related discipline. M.Sc. in related course.
• 8+ years progressive experience in sales especially in luxury writing instruments, large leather goods, small leather goods, FMCG, luxury retail etc.
• Experience with knowledge of market strategy.
• Ability to build, execute and follow the Company strategy
• Proven ability to drive results and to manage teams
• Commercial awareness and strong business acumen
• Proven sales management experience in the luxury retail industry
• Strong leadership and team management skills
• Excellent communication, negotiation, and problem-solving skills.
• Ability to analyze sales data and develop strategic initiatives.
• Strong understanding of the Nigerian market and luxury retail industry.
• Proficiency in Microsoft Office and sales management software.

What We Offer

• Competitive salary and benefits package
• Opportunity to work with a renowned luxury brand
• Professional development and growth opportunities
• Collaborative and dynamic work environment.

Application Closing Date
15th May, 2025.

How to Apply
Interested and qualified candidates should Send their CV to: Recruitment@kloverharris.com using ”Brand Manager, Montblanc”’ as the subject of the mail.

Job Title: Shift Manager

Location: Lagos Island, Lagos
Employment Type: Full-time

Job Summary 

• We’re seeking an experienced and dynamic Shift Manager to lead our team at our restaurant in Lagos Island.
• The successful candidate will be responsible for overseeing daily restaurant operations, managing staff, and ensuring exceptional customer service.

Key Responsibilities
Leadership:

• Supervise and motivate shift staff to achieve sales targets and maintain high service standards.
• Conduct staff training and development programs.

Operations:

• Manage daily restaurant operations, including food preparation, service, and customer satisfaction.
• Ensure adherence to health and safety protocols.

Customer Service:

• Handle customer complaints and feedback.
• Foster a customer-centric culture.

Inventory Management:

• Monitor inventory levels and minimize waste.

Scheduling:

• Create and manage staff schedules.

Requirements

• Experience: 3+ years in restaurant management.
• Education: HND or Bachelor’s degree in Hospitality Management or related field.

Skills:

• Excellent leadership and communication skills.
• Strong problem-solving and time management.
• Ability to work under pressure.

Salary
N170,000 – N200,000 Monthly.

Application Closing Date
9th June, 2025.

How to Apply
Interested and qualified candidates should send their CV to: Recruitment@kloverharris.com using “Shift Manager’‘ as the subject of the email.

Job Title: Mechanical Site Engineer

Location: Victoria Island, Lagos
Employment Type: Full-time

Job Summary

• We are seeking a competent and detail-oriented Mechanical Site Engineer to oversee the installation, maintenance, and supervision of mechanical systems and infrastructure across the City.
• The ideal candidate will work closely with project teams, contractors, and consultants to ensure quality execution of mechanical works in alignment with engineering designs, safety standards, and operational requirements.

Key Responsibilities

• Monitor the installation and commissioning of mechanical systems for residential, commercial, and public infrastructure.
• Conduct inspections to ensure compliance with approved drawings, specifications, safety regulations, and city standards.
• Prepare and maintain site reports, daily activity logs, and progress documentation.
• Coordinate with the electrical and civil teams to ensure alignment across services.
• Assist in the handover, testing, and commissioning process for completed mechanical installations.
• Identify and resolve technical issues on site in a proactive and timely manner.

Qualifications & Experience

• Bachelor’s Degree in Mechanical Engineering or a related discipline.
• Minimum of 5 years’ experience in mechanical site supervision, preferably in large-scale infrastructure or urban development projects.
• COREN certification or eligibility is a strong advantage.
• Solid knowledge of mechanical services design, codes, standards, and construction practices.
• Proficient in AutoCAD, MS Office, and familiarity with mechanical design and project management tools.
• Strong interpersonal, problem-solving, and project coordination skills.
• Ability to interpret technical drawings and communicate effectively with diverse project stakeholders.

Working Conditions:

• Work is primarily site-based, with exposure to active construction zones.
• May involve occasional extended hours or weekend work to meet project timelines.
• Role requires personal protective equipment and adherence to strict safety protocols.

Application Closing Date
30th May, 2025.

How to Apply
Interested and qualified candidates should send their CV to: Recruitment@kloverharris.com using “Mechanical Site Engineer’‘ as the subject of the email.

Job Title: Structural Engineer – Compliance and Standardization

Location: Victoria Island, Lagos
Employment Type: Full-time

Job Summary

• We are seeking a qualified Structural Engineer to join our team in Lagos, Nigeria, and ensure standardization and compliance of developer’s designs and drawings with the planning and construction regulations.
• Your primary role will be to review, analyse, and approve plans, specifications, and designs for new developments and ensure they meet the required standards.
• You will also be responsible for providing guidance and technical support to the development team to ensure compliance with building codes and regulations.

Key Responsibilities

• Review and analyse engineering designs, specifications, and drawings submitted by developers.
• Ensure compliance with the company’splanning and construction regulations.
• Conduct site visits and lab tests to verify that the construction is in line with the approved plans and regulations.
• Co-manage thetesting lab, by extension of the above stated
• Identify and provide solutions to design and construction issues that may arise during the project.
• Provide guidance and technical support to the development team to ensure compliance with building codes and regulations.
• Prepare reports and recommendations for the development team and management.
• Work collaboratively with other members of the team to ensure the overall success of the development projects.

Requirements

• Bachelor’s degree in Civil Engineering, Structural Engineering, or a related field.
• Registration with COREN and Institute of Structural Engineers
• Minimum of 10 years of experience in structural engineering, construction, or a related field.
• Knowledge of building codes, regulations, and standards.
• Proficiency in AutoCAD and other related software
• Proficiency in Microsoft office applications i.e., Word; Excel; PowerPoint
• Ability to read and interpret engineering designs, specifications, and drawings.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively in a team environment.
• Ability to manage multiple projects and meet deadlines.

Application Closing Date
30th May, 2025.

How to Apply
Interested and qualified candidates should send their CV to: Recruitment@kloverharris.com using ”Structural Engineer – Compliance and Standardisation” as the subject of the email.