Recruitment at Knight Frank

Job Title: Quality Control Valuer

Location: Nigeria
Department: Valuation & Advisory

Scope

• Valuation and Advisory is one of our core service lines at Knight Frank. Most of our team of valuers are certified and registered with all the requisite professional practice regulators and they employ international best practices with guidelines by the International Valuation Standards Committee (IVSC) and The Nigerian Valuation Standards.
• We are experts in the valuation of commercial, industrial and residential properties for all purposes, including financial reporting, sale or purchase, public issues, receiverships, debentures, or mortgages.
• These valuation projects cut across different sectors, including financial services, oil & gas, agriculture, telecommunication, manufacturing, hospitality, health care, education, governments, and diplomatic missions.
• The role is to work within the valuation team to support them with existing clients and instructions.
• The role will be in-country based but it is anticipated that it will expand to include sub-Saharan African countries valuation work.
• The role will comprise of reviewing loan security valuation reports for lenders, specialist and institutional fund clients.
• The successful candidate will work closely with the existing team of other valuers.
• The role has excellent prospects for expansion with the associated career development opportunities.

Responsibilities
Quality Control, Research and Development:

• Thoroughly review all valuation reports to ensure consistency and alignment with relevant valuation standards and writing style.
• Undertake valuation assignments as required.
• Carry out knowledge-based research and conduct periodic relevant trainings for valuers
• Prepare the Valuation & Advisory department for annual valuation audit conducted by our global partners

Job Specification

• First Degree (B.Tech/B.Sc.) in Estate Management
• Associate of the Nigerian Institution of Estate Surveyors and Valuers (ANIVS)
• Professional member of the Estate Surveyors and Valuers Registration Board of Nigeria (ESVARBON)
• Masters degree is a plus
• Minimum of 5 years hands-on experience as a Valuer of land and building

Competencies:

• Excellent written and verbal communication skills
• Attention to details
• Excellent report writing skills
• Excellent presentation skills
• Ability to use/apply the relevant local and international Valuation standards
• Research skills
• Understand and be proficient in the use of all the office technology employed in undertaking valuations (e.g. review of documents using track changes).

Systems and IT Competence:

• Microsoft Word
• Microsoft Excel
• Power Point

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Property Manager

Location: Nigeria
Department: Property Management

Scope

• Lease renewals; Service Charge management; Pitching and sourcing new property management portfolios, Market research and advisory.

Job Responsibilities

• Oversee the management of Knight Frank managed properties, including building operations and administration, client/tenant relations, leasing, and financial reporting.
• Build tenant satisfaction ensuring prompt follow-up on escalated issues, and approving tenant events.
• Ensure rent leases are renewed when due and all documentations are properly signed and filed
• Ensure all new occupants receive and sign their lease agreement before moving into the property
• Prepare detailed monthly, quarterly, and annual property/service charge reports/accounts and budgets forward same to clients and tenants.
• Work with Finance department to prepare service charge accounts and reviews same for all managed properties
• Manage vendor relationships with security, janitorial, landscaping, including the bidding process and performance requirements.
• Recommends changes to rents and fees in accordance with market changes and advise client of same
• Prepares and develops annual property management operating budget
• Work with the Facility Management department to develop, implement and monitor preventive maintenance and capital improvement plans for all properties under KF management.
• Attend appropriate federal, state, private, and local housing meetings and be primary contact person with state program representatives as well as entities to which KF provides property management services under contract.
• Ensures all managed properties are fully tenanted
• Conduct prospects on site inspections, advising them on the suitability and value of the property of interest

Educational Qualification & Experience

• First Degree in Estate Management or related field with a minimum of 2nd class grade or its equivalent
• 10 -12 years property management experience
• Membership of relevant professional body (NIESV, ESVRABON, RICS or equivalent)

Knowledge, Skills and Attributes required to execute the job:

• Marketing skills – a strong understanding of marketing tools and practices, such as social media and local advertising
• Multitasking – ability to handle negotiations for various clients, communicate with tenants, vendors and other involved parties, and prepare documents
• Sales skills – ability to close deals and follow up on leads
• Communication skills – strong oral and written communication skills when preparing documents, speaking with clients, tenants and interacting with real estate professionals
• Strong knowledge of current real estate laws
• Strong negotiation and dispute resolution skills
• Knowledge of real estate market in Lagos and current real estate standards
• Strong analytical skills- ability to spot, assess and address risk, materiality and interdependencies and make make recommendations to alleviate risks
• Sound presentation and pitching skills
• Excellent organizational and interpersonal skills, and ability to work as part of a multigeographic team.
• Adaptable to working in a fast paced, ever-changing environment
• Ability to work well independently as well as the ability to work well with stakeholders
• Excellent Market research skills
• Strong relationship management skills

Systems & IT competence:

• MS Word; MS Excel; MS PowerPoint; MS Outlook

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Business Development / Client Relationship Officer

Location: Nigeria

Scope

• Develop and implement strategies to build, maintain and strengthen Knight Frank’s relationship with clients thereby driving client retention.
• Identify, close and nuture new business relationships for Knight Frank.

Responsibilities

• Generate new business leads and partner with internal teams to convert leads to new business
• Partners with the various business teams to source new business and manage existing business.
• Develop and implement retention strategies to ensure long-term client partnerships.
• Proactively engage with clients to understand their evolving needs and recommend solutions that align with their business objectives.
• Conduct research in the real estate industry and create new opportunities to expand business
• Build and manage client’s database
• Ensure client/tenant satisfaction by proactively addressing any issues or concerns that may arise.
• Act as a liaison between clients/tenants and internal teams, ensuring that their requirements are met and expectations are exceeded.
• Develop new strategies to improve clients/tenants’ satisfaction thereby achieving their retention.
• Identify opportunities to upsell and cross-sell additional services to existing clients. Collaborate with business teams to develop strategies for expanding client accounts and increasing revenue.
• Address client complaints or issues in a timely and effective manner. Escalate complex or high-priority issues to the appropriate internal teams for resolution.
• Stay updated on industry trends, market changes, and competitor activities. Use this information to identify opportunities for improvement and provide recommendations to clients.
• Act as a client advocate within the business, representing their interests and providing feedback to internal teams. Collaborate with cross-functional teams to ensure client needs are met and exceeded.
• Conduct regular Client and tenant satisfaction survey to get feedback on services rendered. Present report of survey to management and make recommendations on how to improve services.

Job Requirements 

• First Degree in Arts or Social Science discipline
• 5-7 years Business Development/Client Relationship Management experience in a real estate firm
• Experience using CRM.

Systems & IT competence:

• MS Word
• MS Excel
• MS PowerPoint
• MS Outlook.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online