Recruitment at Kuda Bank

Kuda is a full service, app-based digital bank. Our mission is to be the go-to bank not just for those living on the African continent, but also for the African diaspora wherever they might live, anywhere in the world. Kuda is free of ridiculous banking charges and great at helping customers budget, spend smartly and save more. We raised the largest seed round ever seen in Africa, and completed a Series A funding round in February 2021, led by some of the world’s smartest venture capital investors. With offices in London (our HQ), Lagos and Cape Town, and further offices opening across Africa during 2021, Kuda is fast becoming recognised as the leading ‘Neobank’ for Africans.

To help us grow into the company that can bring meaningful change to the way people across Africa get access to great financial products and services in order to take control of their personal finances, we are actively looking for bright, talented, driven people who are excited by our mission. If this sounds like a great way to spend your valuable time, then please get in touch with us.

We are recruiting to fill the position below:

Job Title: Instructional Designer

Location: Nigeria (Hybrid)
Job Type: Full-time

Role Overview

• The Instructional Designer will collaborate across the organization to develop task-oriented learning content that aligns with our training principles and business objectives.
• This role requires someone adept at working in a dynamic environment, engaging with stakeholders, and translating subject matter expertise into effective learning experiences.
• Working closely with the Academy and business leaders, you will design and deliver training solutions that drive measurable results.

Responsibilities

• Engage with business leaders and stakeholders to assess learning requirements and design content that addresses key skill gaps.
• Develop, enhance, and maintain high-quality learning content for various delivery formats, including LMS-based modules, virtual sessions, in-person workshops, and other training modalities.
• Partner with subject matter experts (SMEs) to structure content into effective learning materials, including course outlines, syllabi, learning objectives, instructor/learner guides, e-learning modules, and performance support tools.
• Leverage instructional design best practices to create engaging and interactive e-learning content using tools like Articulate Storyline, Rise, and other authoring/animation software.
• Review SME-provided content to ensure instructional soundness, clarity, and alignment with a task-based, results-driven approach.
• Design and implement SCORM-compliant learning experiences within the organization’s LMS and other learning platforms.
• Analyze training effectiveness through learner feedback and performance data, refining content to enhance engagement and impact.
• Work closely with the e-learning and learning & development teams to drive best practices in instructional design and learning experience development through knowledge sharing.

Qualifications & Experience

• 3+ years of experience in instructional design, with a strong understanding of adult learning principles and instructional design methodologies.
• Bachelor’s Degree or HND
• A strong preference for candidates who have developed IT-related programs.
• Certification in instructional design is advantageous.
• Experience managing multiple learning projects across diverse stakeholder groups.
• Familiarity with tech-enabled learning approaches, focus group facilitation, and learner engagement strategies.

Requirements:

• Strong stakeholder management and consulting skills to navigate organizational learning needs.
• Proficiency in SCORM standards and experience working with LMS platforms.
• Excellent communication, facilitation, and interpersonal skills.
• Hands-on experience with e-learning authoring tools such as Articulate Storyline, Rise, and other animation tools.
• Ability to structure complex topics into well-organized, engaging, and structured learning experiences.
• Expertise in designing instructional materials, including storyboards, training documents, and prototypes.
• Strong visual design skills to create appealing and effective training materials.
• Critical thinking, problem-solving, and analytical skills for evaluating training effectiveness.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Tech Lead

Location: Nigeria
Work Mode: Hybrid

Responsibilities

• Team Leadership & Mentorship: Lead, mentor, and coach a team of software engineers, fostering a culture of collaboration, innovation, and continuous improvement. Conduct performance reviews, provide constructive feedback, and support their professional development.
• Technical Guidance: Provide technical leadership and guidance to the team, ensuring adherence to best practices, coding standards, and architectural principles. Participate in code reviews and design discussions.
• Project Ownership: Take ownership of key projects, from inception to delivery, ensuring they are completed on time, within budget, and to the required quality standards. Manage project scope, timelines, and resources effectively.
• Solution Design: Contribute to the design and architecture of scalable, reliable, and secure software solutions. Collaborate with other engineering teams and product managers to define technical requirements and specifications.
• Code Development: While primarily a leadership role, you should be comfortable contributing to the codebase when necessary, particularly for complex or critical tasks.
• Problem Solving: Proactively identify and resolve technical challenges, providing innovative solutions and driving continuous improvement.
• Collaboration & Communication: Effectively communicate technical concepts to both technical and non-technical stakeholders. Collaborate with cross-functional teams to ensure alignment and achieve common goals.
• Technology Exploration: Stay up-to-date with the latest technologies and trends in the fintech industry and identify opportunities to leverage them to improve our platform.
• Agile Practices: Champion and implement Agile methodologies within the team, promoting iterative development, continuous feedback, and rapid delivery.

Requirements

• Bachelor’s or Higher in Computer Science or a related field or equivalent
• Proven experience as a Software Engineer, with at least 3+ years in a leadership role.
• Strong understanding of software development principles, design patterns, and best practices.
• Experience with DevOps principles.
• Experience with Microservices and Event-Driven architecture.
• Strong computer science fundamentals, algorithms, and data structures background
• Solid experience with C#, .Net, .Net Core
• Possess an in-depth understanding of Cloud Technologies (Azure, AWS, GCP)
• A great understanding of databases and SQL
• Experience with Agile development methodologies.
• Excellent communication, interpersonal, and leadership skills.
• Passion for building innovative and impactful products.
• Experience in the fintech industry is a plus.
• Strong problem-solving and analytical skills.

Why join Kuda?
At Kuda, our people are the heart of our business, so we prioritize your welfare. We offer a wide range of competitive benefits in areas including but not limited to:

• A great and upbeat work environment populated by a multinational team
• Pension
• Career Development & growth
• Competitive annual leave plus bank holidays
• Competitive paid time off (Parental, Moving day, Birthday, Study leave etc)
• Group life insurance
• Medical insurance
• Well-fare package (Wedding, Compassionate and etc)
• Perkbox
• Goalr – employee wellness app
• Award winning L&D training
• We are advocates of work-life balance, working in a hybrid in office schedule.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Direct Sales Agent

Location: Nigeria
Work Mode: Hybrid

Job Description

• As a Direct Sales Agent, you will play a pivotal role in driving Kuda’s growth objectives through proactive sales efforts, effective relationship-building, and unwavering commitment to compliance and customer satisfaction.

Responsibilities

• Prospect and generate leads through cold calling, networking, and referrals.
• Actively market Kuda’s array of financial products, including personal & business banking, loans, and POS terminals, to prospective customers within the designated territory.
• Achieve and exceed monthly sales targets by acquiring new customers and expanding customer base through persuasive techniques and a deep understanding of the bank’s offerings.
• Negotiate pricing and terms of sale to close deals and achieve sales targets according to the company’s pricing.
• Conduct product demonstrations and presentations to potential clients.
• Ensure thorough compliance with all bank policies and regulatory requirements, including KYC (Know Your Customer) and AML (Anti-Money Laundering).
• Educate potential clients on the benefits of transitioning to electronic banking solutions and ensure their seamless onboarding to our platform.
• Maintain accurate records of all sales activities and customer interactions in CRM software.
• Participate in roadshows, community fairs, and other local events to promote the bank’s services and garner leads.
• Provide feedback to the marketing and product teams on customer experiences and product improvements.
• Understand the needs and requirements of prospective clients and proffer solutions to meet their specific business needs.
• Provide ongoing support to clients, including training and troubleshooting assistance.

Requirements

• Bachelor’s degree or HND in Marketing, Business Administration, Finance, or a related field.
• Proven experience as a Direct Sales Agent or similar sales/customer service role; experience in the banking or financial services sector is highly preferred.
• Strong interpersonal and communication skills, with the ability to negotiate and influence potential clients.
• Excellent organizational and time management skills; capable of managing multiple priorities efficiently.
• High motivation, enthusiasm, and dedication to achieving targets.
• Familiarity with digital banking services and mobile technology.

Target and Incentives:

• Monthly sales target to be achieved.
• Incentives and bonuses based on meeting or exceeding sales targets.
• Additional rewards for surpassing performance goals and customer satisfaction metrics.

Probation Duration:

• The first three months of employment will serve as a probationary period for the Sales Agent.
• Throughout this time, they will participate in training sessions, acquaint themselves with the company’s policies and procedures, and showcase their capabilities in achieving sales objectives while providing outstanding customer service.
• Regular evaluations will be carried out to gauge the Sales Agent’s performance and determine their eligibility for ongoing employment with the company.

Benefits
At Kuda, our people are the heart of our business, so we prioritize your welfare. We offer a wide range of competitive benefits in areas including but not limited to:

• A great and upbeat work environment populated by a multinational team
• Pension
• Career development & growth
• Competitive annual leave plus bank holidays
• Competitive paid time off (Parental, Moving day, Birthday, Study leave etc)
• Group life insurance
• Medical insurance
• Well-fare package (Wedding, Compassionate and etc)
• Perkbox
• Goalr – employee wellness app
• Award winning L&D training
• We are advocates of work-life balance, working in a hybrid in office schedule.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Compliance Manager

Location: Nigeria
Work Mode: Hybrid

Responsibilities

• Be responsible for all due diligence record keeping processes, data analytics and MI reporting
• Utilize banking systems to investigate and research transactional information to ensure that financial crimes requirements are met
• Effectively collaborate with key internal stakeholders -Internal Audit, Data Analytics, Legal, and Fraud teams in handling investigations, setting up controls, monitoring and reporting.
• Support in areas relating to AML/CFT, KYC, Fraud and AB&C policies
• Assist the law enforcement agencies in financial crime investigations, fact-finding, transaction monitoring and reporting.
• Monitor the adequacy and effectiveness of the Nigeria compliance program and wider governance in addressing international, systemic issues and risks consistently.
• Support the Head of Compliance to coordinate and roll out training & awareness across key areas under the financial crime umbrella as well as conduct in developing a strong compliance culture

Requirements

• Minimum of 5 years experience in a similar role
• Strong knowledge of regulatory frameworks across financial services, specifically the payment service provider landscape, In-depth knowledge of financial crime (not isolated to AML/CTF) and regulatory compliance
• Evidence of ACAMS/ICA/ACFCS certification
• Previous experience in dealing with regulators including the Financial Conduct Authority and other external stakeholders/law enforcement
• Effective and comfortable in dealing with and liaising with a range of internal stakeholders across the business
• Previous experience in scaling up and working for a start-up in a fast-paced Fintech environment
• In depth experience in implementing compliance frameworks that are scaling globally
• Display a high level of emotional intelligence, good communication & interpersonal skills.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Compliance Analyst

Location: Nigeria
Work Mode: Hybrid

Responsibilities

• Liaise with law enforcement agencies including but not limited to EFCC, the Police in respect of all requests received as they pertain to Kuda’s customers.
• Transaction monitoring and preparation of SARs/STRs
• KYC reviews
• Documentation of engagement reports
• Building an efficient compliance framework for the company and monitoring compliance with the same across departments.
• Work closely with the Legal, Fraud, IS Control, and Internal Control/Audit teams on various cross-functional issues.
• Internal Engagements with stakeholders on day-to-day customer requests.
• Regulatory, compliance, and operational risk management
• Performing other related duties as may be required or assigned from time to time

Requirements

• Minimum of 2 years of experience in a Compliance
• Knowledge of Nigerian financial regulations, Central Bank of Nigeria (CBN) guidelines, AML/CFT regulations and Know Your Customer (KYC) requirements.
• Good writing and speaking skills
• Strong communication and interpersonal skills to collaborate with stakeholders at all levels.
• Basic proficiency with Microsoft Suite and Google Applications.
• Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced, dynamic environment.
• High level of integrity, discretion, and the ability to handle confidential information.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online