Recruitment at Lifemate Group

Recruitment at Lifemate Group

Lifemate Group, founded in 2002, is headquartered in Nigeria, Africa’s largest economy and most populous nation. It has three major line of business: Furniture Products, Hardware & Machinery and Architectural designs & decorations, small and medium scale commercial real estate development. Under the leadership of Mr. Chi Quan, Chairman, Board of Directors. Over the years, all Chinese and foreign employees of Lifemate Group have worked to develop Lifemate Group into an International brand with centers of operation, procurement, production and control in China (Hong Kong, Foshan and Dalian) as well as in Nigeria, Ghana, Cameroon, Gabon, Madagascar and Tanzania. We also have fully-owned subsidiaries in 6 other countries within Africa and dozens of Lifemate Group brand stores, with more than 3000 Chinese and foreign staffs of Lifemate Group across the world.

We are recruiting to fill the position below:

Job Title: Franchise Customer Operation Officer

Location: Nigeria

Job Summary

  • The Franchise Customer Operations professional is responsible for ensuring seamless operational support for franchise partners, focusing on enhancing customer experience and maintaining alignment with the company’s standards.
  • This role involves overseeing day-to-day franchise operations, resolving operational challenges, and implementing strategies to improve efficiency, compliance, and customer satisfaction.
  • The candidate will act as a liaison between franchise partners and internal teams to drive operational excellence and uphold brand values.

Job Responsibilities
Operational Oversight:

  • Monitor and manage the daily operations of franchise outlets to ensure compliance with company standards.
  • Support franchisees in resolving operational challenges, including inventory, staffing, and customer service issues.

Customer Experience Management:

  • Develop and implement strategies to enhance the overall customer experience at franchise locations.
  • Analyze customer feedback and collaborate with franchisees to address concerns and improve satisfaction.

Training & Support:

  • Provide training and ongoing support to franchisees and their teams on operational processes, systems, and best practices.
  • Ensure franchise staff are knowledgeable about company policies, brand standards, and customer service protocols.

Compliance & Standards:

  • Conduct regular audits and site visits to ensure franchise locations adhere to company guidelines.
  • Address non-compliance issues and provide actionable recommendations for improvement.

Performance Tracking:

  • Track operational performance metrics, including sales, customer satisfaction, and efficiency.
  • Prepare and present reports to senior management on operational challenges and successes.

Collaboration & Communication:

  • Act as a key point of contact between the company and franchise partners for operational concerns.
  • Collaborate with internal teams (e.g., marketing, logistics, and training) to support franchise success.

Continuous Improvement:

  • Identify opportunities to streamline operations and improve processes.
  • Implement innovative solutions to enhance franchise efficiency and customer service.

Job Requirements
Educational Qualifications:

  • Bachelor’s Degree in Business Administration, Operations Management, or a related field.
  • Advanced Degrees or certifications in operations management or customer experience are a plus.

Experience:

  • 1 – 3 years of experience in franchise operations, retail management, or customer service operations.
  • Proven success in managing multi-location operations and enhancing customer experiences.

Skills & Competencies:

  • Strong knowledge of operational processes and franchise business models.
  • Exceptional communication, problem-solving, and interpersonal skills.
  • Ability to manage multiple tasks and work collaboratively with diverse teams.
  • Analytical mindset with expertise in performance monitoring and improvement.

Technical Proficiency:

  • Proficiency in MS Office Suite.

Other Requirements:

  • Willingness to travel to franchise locations as needed.
  • A customer-first attitude with a focus on delivering exceptional service.

Application Closing Date
30th January, 2025.

How to Apply
Interested and qualified candidates should send their CV to: Recruitment.nig234@gmail.com using the Job Title as the subject of the mail.

 

 

Job Title: Sales Representative

Location: Nigeria
Employment Type: Full-time

Requirements

  • BSC Degree
  • Applicants must have good appearance and temperament
  • must be between 22 and 28 years old.
  • Must be responsible at work, be flexible, have strong acceptance, and obey management.

Salary
N100,000 Monthly.

Application Closing Date
27th February, 2025.

How to Apply
Interested and qualified candidates should send their CV to: recruitment.nig234@gmail.com using the Job Title as the subject of the mail.

 

 

 

Job Title: Furniture Installer

Location: Nigeria
Employment Type: Full-time

Job Summary

  • We are seeking motivated and detail-oriented individuals to join our team as Furniture Installers. No prior experience is required as we provide comprehensive training to ensure your success in the role.
  • As a Furniture Installer, you will be responsible for the delivery, assembly, and installation of various types of furniture in residential, commercial, or office settings.
  • This is a hands-on position that requires physical activity, a strong work ethic, and a commitment to providing excellent customer service.
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Key Responsibilities

  • Delivery and Setup: Transport furniture to client locations and assemble/install items according to specifications.
  • Quality Assurance: Inspect furniture for damages or defects before and after installation to ensure high-quality standards.
  • Team Collaboration: Work closely with other team members to efficiently complete projects and meet deadlines.
  • Customer Interaction: Communicate professionally with clients to address questions, provide updates, and ensure satisfaction.
  • Problem-Solving: Troubleshoot and resolve any installation challenges or on-site issues.
  • Safety Compliance: Follow all safety procedures and guidelines to ensure a secure work environment.

Qualifications

  • SSCE / NECO
  • Willingness to learn and adapt to training processes.
  • Basic mechanical skills or comfort using hand and power tools (training provided).
  • Ability to read and understand assembly instructions or diagrams.
  • Physical stamina to lift and move furniture
  • Strong attention to detail and commitment to accuracy.
  • Excellent communication and interpersonal skills.
  • Reliable and punctual with a positive attitude.

Application Closing Date
27th February, 2025.

How to Apply
Interested and qualified candidates should send their CV to: recruitment.nig234@gmail.com using the Job Title as the subject of the mail.

 

 

 

 

Job Title: Video Editor

Location: Nigeria
Employment Type: Full-time

Job Summary

  • A video editor plays a crucial role in the post-production process of creating visual contents, assembling and refining raw footage, to project’s creative vision. Proficient in editing software and possessing a keen eye for detail, ensure the final product captivates audiences and meets project deadlines with precision and creativity.

Responsibilities

  • According to the creative script or copy of the short video, be responsible for the shooting of the company’s short videos and the editing and production of audio, video, picture and other materials, independently complete the post-editing, synthesis, music, sound effects and subtitles of the video, and complete the packaging and special effects processing of the video;
  • Understand the video script, be good at using the lens language, complete the shooting of the short video, and have a good grasp of each video lens link, rhythm, music and other aspects;
  • Establish a library of required materials such as movies and pictures;
  • Continuously optimize and improve according to the editing style of popular videos.

Requirements

  • A Degree in film production, visual arts, digital media, Cinematography or related field
  • 1 – 3 years’ experience with video editing and production
  • A keen eye for detail, creativity, and the ability to tell compelling visual stories
  • Proficiency in video editing software is essential. Commonly used software includes Adobe Premiere Pro, Final Cut Pro, Avid Media Composer etc.
  • Strong written and communication skills
  • Proven attention to detail
  • Ability to work both independently and as part of a team

Salary
N200,000 monthly.

Application Closing Date
28th February, 2025.

How to Apply
Interested and qualified candidates should send their CV to: Recruitment.nig234@gmail.com using the Job Title as the subject of the email.

 

 

 

Job Title: Franchise Market Development Officer

Location: Nigeria
Employment Type: Full-time

Job Summary

  • The Franchise Market Development Officer will beresponsible for identifying, evaluating, and executing strategic opportunities to expand the company’s franchise network.
  • This role involves market research, partner recruitment, relationship management, and operational support to ensure successful franchise development and long-term growth.
  • The candidate will work closely with internal teams and potential franchise partners to meet organizational objectives and drive market expansion.

Job Responsibilities
Market Research & Analysis:

  • Conduct thorough market assessments to identify potential franchise opportunities.
  • Analyze competitive landscapes, consumer trends, and market demands.
  • Develop strategies to target priority regions for franchise expansion.

Franchise Partner Recruitment:

  • Identify, evaluate, and onboard qualified franchise partners.
  • Develop and execute outreach strategies to attract high-caliber franchisees.
  • Present franchise opportunities and negotiate terms.

Strategic Planning:

  • Create and implement growth strategies aligned with company goals.
  • Collaborate with internal teams to design and refine franchise business models.
  • Develop marketing plans to support franchise recruitment and brand awareness.
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Relationship Management:

  • Serve as the primary point of contact for franchise partners.
  • Provide ongoing support to franchisees to ensure operational success.
  • Address franchise partner concerns and maintain strong, collaborative relationships.

Operational Support:

  • Assist franchisees in setting up operations, including training and compliance.
  • Ensure alignment with company standards, policies, and brand values.
  • Monitor franchise performance and provide guidance for improvement.

Reporting & Evaluation:

  • Track and analyze franchise performance metrics.
  • Prepare detailed reports for senior management on market development progress.
  • Evaluate franchise growth initiatives and recommend improvements.

Job Requirements
Educational Qualifications:

  • Bachelor’s Degree in Business Administration, Marketing, or related field.

Experience:

  • 1 – 3 years of experience in franchise development, business development, or related roles.
  • Proven track record in market analysis and franchise growth strategies.

Skills & Competencies:

  • Strong knowledge of franchise business models and regulations.
  • Excellent communication, negotiation, and relationship-building skills.
  • Analytical mindset with proficiency in market research and data interpretation.
  • Project management skills with the ability to handle multiple priorities.

Technical Proficiency:

  • Familiarity withMS Office Suite.

Other Requirements:

  • Willingness to travel extensively for market visits and franchise partner meetings.
  • High degree of self-motivation, adaptability, and problem-solving abilities.

Application Closing Date
30th January, 2025.

How to Apply
Interested and qualified candidates should send their CV to: Recruitment.nig234@gmail.com using the Job Title as the subject of the mail.

 

 

 

Job Title: AutoCAD Designer

Location: Mowe, Ogun
Employment Type: Full-time

Job Summary

  • AutoCAD designers use computer software to create technical drawings based on the work of architects and engineers.
  • You are to work on different types of drawings to meet with the production standard of the company, have an artistic eye with outstanding technical and computer skills.

Responsibilities

  • Work together with internal management and 3rd party vendors to achieve best practices and standardization across the brands
  • Manage the company’s corporate prototype designs ensuring design standards are met with an overall focus on reducing production costs
  • Track assigned tasks and prioritize completion of tasks accordingly
  • Create schematic layouts and elevations in CAD for new products, remodels and renovations
  • Read and analyse existing blueprints, construction drawings, and plans
  • Work with external partners including but not limited to Architects, Engineers, Sign Manufactures and Installers, Fixture Contractors and other applicable vendors to bid projects and assess project costs
  • Support the Planning team and Project Directors with timelines, scheduling, budgeting, project documentation and project delivery
  • Generate reports and checklists as directed
  • Site visits for as-built measurements and field verification as required
  • Carry outs task assigned by superiors.

Requirements

  • Degree in Architecture, Engineering, Design, Project / Construction Management, or a related field
  • 3 to 6 years’ experience with the production of furniture/engineering drawings
  • Strong ability to work in CAD software required
  • 3-D modelling software and/or Adobe Creative Suite experience a plus
  • Proficiency in Ms Excel, Word, PowerPoint, and MS Project
  • live around mowe ibafo and sagamu Axis

Competencies:

  • Team player
  • Strong communication skills
  • Flexible
  • Great attention to detail
  • Deadline oriented
  • Trustworthy and dependable up
  • Follow up with claims with factory.

Application Closing Date
28th February, 2025

How to Apply
Interested and qualified candidates should send their CV to: Recruitment.nig234@gmail.com using the Job Title as the subject of the mail.

Recruitment at Lifemate Group

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Important Notes

  • The above statements are intended to describe the general nature and level of work to be performed by those assigned to this function.
  • It should not be construed as an exhaustive list of all responsibilities, tasks and skills required of persons so classified.
  • All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
  • We do not charge any application, processing, training, interview, testing or any other fees in connection with the application or recruitment process. If you receive a fee request, please ignore it.
  • Also, please note that logos, slogans, names and titles are easily copied and reproduced. Therefore, particular care should be taken when submitting personal information on the web.
  • We are an equal opportunity employer that values ​​inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
  • Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
  • We encourage all applicants to apply and do not discriminate in any recruitment process.
  • Applications submitted after the deadline will not be considered.
  • Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
  • Only qualified candidates will be invited for an interview

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