Recruitment at MainOne Cable

Recruitment at MainOne Cable

MainOne Cable is a leading facilitator and preferred provider of innovative telecom services and network solutions such as Connectivity and Data Center Solutions to Telecom operators, Internet Service Providers (ISPs), other businesses and Government institutions across West Africa.

MainOne Cable’s success is built on having talented and highly proficient people within their respective fields as the driving force behind our business. A job in MainOne is different from any other you have had. With joining MainOne you’ll be challenged, inspired and proud as you become a part of something big.

We are recruiting to fill the position below:

Job Title: Business Continuity Management Analyst

Location: Nigeria
Employment Type: Full-time
Department: DC & Capital Projects

Responsibilities

• This is a Compliance role focused on driving conformance to quality as defined in business processes and business continuity plans.

Specific responsibilities include:
Business Continuity Management:

• Support the overall Business Continuity Management process by ensuring that key technical and service facilities can be recovered within the agreed business timescales.
• Support the development and implementation of business continuity plans, to provide fail-over capacity for all mission-critical network assets including servers, applications, and facilities.
• Develop, review and standardize all recovery process and procedural standards to address routine, backup, redundancy and recovery requirements.
• Coordinate the implementation of common Business Continuity / Disaster Recovery (BC/DR) processes, evaluate and implement approved business continuity management strategies.
• Support the implementation of Business Impact Analysis (BIA) and Business Continuity Plans.
• Develop appropriate off-site data and document repositories and procedures to be utilized if the information were to be irretrievable due to a major disaster.
• Ensure the company’s data, data systems, infrastructure and networks are recoverable in the event of a disaster.
• Drive and close all DR related projects and operational activities.
• Track and monitor the implementation of changes that may impact Business Continuity.
• Develop, track and report all operational issues related to Business Continuity.
• Coordinate disaster recovery testing for all Mission Critical Processes, identify bottlenecks and develop ideas for performance improvements and implementation. Update the DR Plan and execute it in line with the agreed schedule.
• Develop and update all Business Continuity Policies, Processes, and Procedures (PPPs)
• Draft Business Continuity reports for review by line Manager.

Quality Management:

• Conduct periodic and ad-hoc review of Mainone business processes to determine fitness for purpose.
• Develop process review reports that clearly highlight identified strengths, weaknesses and improvement recommendations.
• Communicate process review reports and identified process gaps to stakeholders and monitor implementation of corrective actions.
• Identify and mitigate process bottlenecks in order to realize process efficiency.
• Generate periodic KPI performance reports for strategic processes, to provide feedback on process effectiveness and efficiency, gaps and corrective actions.
• Continuously ascertain maturity level of Mainone processes in order to monitor evolution of strategic processes and share best practices with the organization.
• Facilitate process awareness trainings and design of workshop materials for internal and external customers.
• Establish and manage ad hoc process improvement teams, for process optimization and operational excellence.
• Support the maintenance of the Quality Management System to promote the organization’s competitive edge.
• Facilitate employee engagement on the organisation’s Quality Management Systems.

Qualifications, Skills & Competencies

• Bachelor’s Degree in any Analytical, Science or Engineering discipline. Masters will be an added advantage
• 3 – 5 years’ experience in a Disaster Recovery, Risk Management or Business Process Function
• Experience with business process management is an advantage
• A good understanding of available and emerging disaster recovery tools
• Experience in use of Disaster recovery methodologies and tools
• Experience in preparing, reviewing and reporting disaster recovery metrics
• Knowledge of Business protection systems and experience of Contract Management type roles
• Must have a good working knowledge of the Telecommunication Industry process standards
• Strong Project Management Skills
• Should have high energy and sense of urgency
• Good written and oral communication
• Must be flexible and able to adapt to the needs of the business, analyze and interpret data efficiently
• Must be a self-starter and be able to prioritize activities to suit the dynamic business conditions of MainOne.

Demands of the Job:

• Critical thinking and decision making
• Good time management and organization
• Excellent written and oral communication
• Strong operations management skills
• Strong analytical skills; ability to read and interpret complex written information
• Strong Project Management Skills
• Strong Presentation Skills
• Detail-oriented
• Occasional outstation travel.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: IT Systems Engineer

Location: Nigeria (FF Towers)
Job Type: Permanent
Department: Corporate Services & Development

Responsibilities

• Responsible for design, installation, setup, and administration of current and future Infrastructure deployments such as Virtualization Solutions, Storage Systems and Cloud IaaS Solutions in a 24x7x365
  environment.
• Work with team members including infrastructure engineers, database administrators, software development engineers and business liaisons to obtain data and storage requirements
  and deliver solutions to meet business needs.
• Capacity planning and implementation of SAN Storage infrastructure.
• Performance monitoring, troubleshooting proactive support analysis.
• Manage and support the Enterprise Backup Solution, and Tape Library system in a SAN environment and develop refined backup procedures and policies.
• Manage, Maintain and Support VMware Virtualization and Hyper-V infrastructure.
• Work with infrastructure owners to test and verify data archives
• Schedule backup jobs based on documented procedures and schedules.
• Day-to-day proactive monitoring, including monitoring error logs, database and log space, user activity, and resource utilization.
• Create scripts to automate system administration duties, database maintenance procedures and implement best practices, guidelines and policies.

Qualifications, Skills & Competencies

• A minimum of B.Sc. Degree in Computer Science, Electrical/Electronics Eng, or any related discipline.
• Must have 5-6 years experience in Enterprise Virtualization Solutions, VMware and Microsoft Hyper-V, Storage and Backup Solutions.
• Certifications in VMware, EMC and other Virtualization/Storage/Backup Technology Required.
• Certification in Virtualization, Hardware & Operating Systems Maintenance, MS SQL, VMC on AWS and Microsoft Azure will be an advantage.

Demands of the Job:

• Process-driven, with strong analytical and planning skills.
• Technical & Professional Proficiency.
• Strong coaching and team leadership skills.
• Very good problem-solving and troubleshooting skills.
• Excellent customer service orientation.
• Vendor relationship and negotiating skills.
• Business communication and project management skills.
• Ability to communicate effectively with relevant areas of the business.
• Knowledge of and experience with:
  • Information systems
  • Unix/Linux, Windows AD, ERPs, LANS/WANS
  • Windows Server Environment, Microsoft SQL Server
  • Microsoft Exchange
  • Oracle
  • Enterprise backup Solutions.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Account Manager

Location: Nigeria
Job Type: Permanent
Department: Commercial

Responsibilities

• The Account Manager’s primary responsibility is to retain and grow current accounts and for gaining new market share in their given territory.

Other responsibilities include:

• Retain and grow current accounts and for gaining new market share in their given territory
• Manage relationships of specific accounts as assigned and also grow the accounts to grow the company’s sales/revenues.
• Use an existing network of industry contacts to generate new business leads.
• Deliver sales presentations as may be required to high level decision makers.
• Attend client meetings as required for sales closure
• Maintain and expand relationships with existing clients and potential clients.
• Serve as the primary customer contact for technical and business issues for those specific accounts
• Achieving sales targets
• Ensure sales input into CRM is constantly updated.

Qualifications, Skills & Competencies

• Bachelor’s Degree in any discipline preferably Business Management or related field.
• Must have 5-8 year’s experience working with a sales/business development team.

Competencies Required:

• Technical & Professional proficiency
• Strong Quantitative Skills
• Research & writing skills
• Analytical Thinking
• Problem Solving
• Relationship Management
• Leadership
• Proficiency in MS Office
• Proficiency in relevant accounts’ software.

Demands of the Job:

• Ability and willingness to work long hours and meet tight deadlines;
• Ability to work with minimal supervision
• Travel required.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Product Manager (Interconnectivity)

Location: Nigeria (FF Towers)
Department: Technical
Job Type: Permanent

Job Summary

• We are seeking a highly skilled and motivated Interconnectivity Product Manager to join our dynamic product management team.
• The ideal candidate will have a strong background in telecommunications and networking, with a focus on interconnectivity solutions.
• This role involves overseeing the development, management, and optimization of interconnectivity products and services to ensure they meet customer needs and drive business growth.

Key Responsibilities
Product Strategy and Roadmap:

• Develop and execute a strategic roadmap for interconnectivity products, aligning with MainOne’s overall business objectives and market trends.
• Identify market opportunities, customer needs, and competitive landscape to drive product innovation and differentiation.

Product Development:

• Lead cross-functional teams (engineering, marketing, sales, operations) to design, develop, and launch new interconnectivity products and enhancements.
• Define product requirements, create detailed specifications, and prioritize features based on customer feedback and market demand.

Market Analysis and Research:

• Conduct market research, competitor analysis, and customer surveys to gather insights and inform product decisions.
• Monitor industry trends, emerging technologies, and regulatory changes to ensure products remain competitive and compliant.

Customer Engagement:

• Collaborate with sales and customer support teams to understand customer needs, pain points, and usage patterns.
• Engage with key customers and partners to gather feedback, validate product concepts, and drive adoption of interconnectivity solutions.

Performance Monitoring and Optimization:

• Define key performance indicators (KPIs) and metrics to measure product success and identify areas for improvement.
• Analyze product performance data, customer feedback, and market trends to make data-driven decisions and optimize product offerings.

Go-to-Market Strategy:

• Develop and execute go-to-market plans for new product launches and updates, including pricing, positioning, and promotional strategies.
• Work with marketing and sales teams to create compelling product messaging, sales collateral, and training materials.

Qualifications, Skills & Competencies

• Bachelor’s Degree in Telecommunications, Engineering, Computer Science, Business, or a related field. A Master’s degree is a plus.
• 4+ years of experience in product management within the telecommunications industry, with a focus on interconnectivity solutions.
• Strong understanding of telecommunications infrastructure, protocols, and technologies (e.g., VoIP, SIP, MPLS, IP routing).
• Proven track record of successfully launching and managing telecommunications products and services.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and external partners.
• Experience with market research, competitive analysis, and customer engagement.
• Ability to manage multiple projects simultaneously and deliver results in a fast-paced environment.

Preferred Skills:

• Experience with cloud-based telecommunications solutions and services.
• Knowledge of regulatory requirements and standards in the telecommunications industry.
• Proficiency in product management tools and methodologies (e.g., Agile, Scrum).

Demands of the Job
Job Demands:

• High-Level Collaboration: Frequent interaction with cross-functional teams, requiring strong coordination and communication skills.
• Problem-Solving: Ability to troubleshoot and resolve issues swiftly, often under pressure.
• Strategic Thinking: Must be able to develop long-term plans and adapt strategies based on market changes.
• Multitasking: Manage multiple projects and deadlines simultaneously, ensuring timely delivery of all product milestones.
• Travel: Potential travel to customer sites, conferences, and other business-related locations as needed.
• Adaptability: Ability to thrive in a fast-paced, dynamic environment with frequent changes and updates.
• Customer Focus: Maintain a keen understanding of customer needs and industry trends to ensure product relevance and competitive edge.
• Technical Proficiency: Stay updated with the latest advancements in telecommunications and networking technologies.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: ERP Specialist- Dynamics 365

Location: Nigeria
Job Type: Permanent
Department: Corporate Services & Development

Responsibilities
The Dynamics 365 Specialist will be responsible for the following functions:

• Integration of Dynamics 365 with internal and external applications.
• System configurations for all Dynamics 365 Finance and Operations modules (AP, AR, FA, GL, SCM etc).
• Development of customized dashboards and automation of all financial & business reports using business intelligence tools (Power BI, D365 Reporting Tool)
• Continuous process improvement on the existing ERP- Dynamics 365.
• Coordinate release upgrades and post-implementation system changes
• Develop custom classes, scripts, forms, reports, dashboards, and KPIs
• Development of customized Workflows on D365
• Work closely with Key Users to address frequent causes of issues (problem management).
• Document, maintain, and update system-level customizations and training materials
• Provide technical analysis for business requirements mapping with standard and customized functionalities.
• Make recommendations on process/policy changes that would increase benefit from adoption of ERP.
• Manage data import, data cleansing, deduplication, optimization and data maintenance efforts
• Co-ordinate and deliver quarterly ERP Training (working with ERP Technical Support Team and Key Users) for new users or new job roles.
• Troubleshoot and quickly resolve issues with cloud ERP and integration elements as they arise
• Communicate between departments to understand their business processes; customize and configure systems accordingly
• Manage end to end customizations to the ERP system by making recommendations, highlighting options and pros/cons (impact assessments) of the changes in collaboration with external developers.
• Supervise and mentor junior members of the team.

Qualifications, Skills & Competencies

• Exposure to business intelligence tools
• Proven experience of successful ERP implementation
• Technical and functional knowledge of Microsoft Dynamics 365 ERP system and Power BI
• Expert knowledge of X++ programming language
• Knowledge of Power BI will be an added advantage
• Project Management (including risk management and escalation) skills
• Master’s Degree in Computer Science or related technical field would be an added advantage
• Ability to fully understand business processes and write comprehensive system requirements
• Bachelor’s Degree in Computer Sciences, Information Management or related field is preferred
• Strong understanding of HTML, JavaScript, git or other version control, and REST Web services
• Seven years or more experience in large complex information systems, cloud services and Salesforce
• Exposure to the core and supportive business processes of an organization inclusive of Technology, Pricing, Procurement, Finance, HR and Payroll.
• Ability to understand and navigate the complexities of Interacting with geographical dispersed teams (including of software developers, business users and other third parties)
• Exposure to the core and supportive business processes of an organization inclusive of Technology, Pricing, Procurement, Finance, HR and Payroll.

Demands of the Job:

• Ability to work in fast-paced technology driven demand environment
• Ability to joggle multiple task simultaneously
• Must be willing work outside the normal working time to achieve set goals and meet expectations.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Legal Intern

Location: Nigeria (FF Towers)
Job Type: Contract
Department: Legal

Responsibilities

• The Legal Intern will provide operational legal support to the MainOne group’s businesses across multiple jurisdictions.
• The Legal Intern shall assist in providing advice on commercial transactions, vendor and supplier contracts, compliance matters, company secretarial activities, and legal processes.

Specific Responsibilities:

• Draft, review, and negotiate a wide variety of commercial legal agreements for the Company’s products and services, inclusive of master services agreements, sales agreements, service level agreements, etc.
• Draft and review legal agreements for the Company’s vendor and supplier transactions including purchase agreements, third-party service agreements, interconnection agreements, professional service agreements, etc.
• Provide legal advice on corporate and commercial legal matters
• Assist in providing internal advisory services to the business units and departments within the Company
• Assist the compliance functions of the department inclusive of monitoring and maintaining the registers and other records required to be maintained by the Company under the Companies and Allied Matters Act (CAMA), as well as identifying and ensuring compliance with statutory and contractual obligations.
• Assist the Company Secretary with company secretarial functions including providing all necessary secretarial support services in respect of the meetings with the applicable rules and regulations, monitoring the rendering of all statutory returns, and giving notification to the Corporate Affairs Commission as required under CAMA.
• Provide assistance in connection with the contract management process of the department including the keeping of contract records, contractual obligations and terms for the purpose of compliance, required filing, and updates of contractual records
• Undertaking in-depth research into any aspect of the law in support of the business
• Gather and analyze research data, such as statutes, decisions, legal articles, and documents
• Prepare and draft correspondences, documents, and other relevant files necessary
• Provide all such other administrative and other secretarial duties as directed by the Head Legal, Corporate and Commercial Services.

Qualifications, Skills & Competencies

• Candidates should possess an LB / BL minimum of 2:2
• 0-1 year relevant work experience (NYSC)
• Good understanding of general and specific Company and commercial law
• Good judgment and strong initiative
• Strong interpersonal skills and a teamwork-oriented attitude
• Proven ability to effectively juggle competing priorities
• Candidate must be able to work under pressure with keen attention to detail
• Excellent organizational skills and possess the ability to interact effectively with other attorneys and staff, diverse in-house client groups, senior executives, and outside personnel
• Strong ability to think strategically, creatively, and innovatively
• High professionalism, self-motivation, efficiency, and results-oriented delivery on short timelines
• Ability to interact effectively with business and technical clients in a fast-paced environment
• Excellent written and oral communication skills.

Demands of the Job:

• Ability to meet tight deadlines
• Excellent team working ability to ensure smooth operation in the Legal Department as a whole
• Constant awareness of sensitivity and confidentiality involved in the function
• Good research skills
• Good writing skills.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online