Recruitment at Palmpay Limited

Palmpay is a pan-African fintech company currently operating in Nigeria, Ghana, Kenya, Uganda and Tanzania and expanding to other markets this year. We’re reinventing the payments experience by making it easy and reliable for everyone to transfer money, pay bills and shop online.

We are recruiting to fill the position below:

Job Title: Human Resources Business Partner (HRBP) Specialist

Location: Nigeria
Job type: Full Time

Job Summary

• The Human Resources Business Partner (HRBP) Specialist partners with business leaders to align HR strategies with organizational goals, providing strategic and operational HR support to drive performance, employee engagement, and compliance.

Key Responsibilities

• Partner with business leaders to deliver effective HR solutions aligned with business objectives.
• Provide guidance on employee relations, performance management, and workforce planning.
• Support talent management initiatives including recruitment, development, and succession planning.
• Ensure compliance with labour laws, policies, and organizational standards.
• Analyze HR metrics and provide insights to support decision-making.
• Drive employee engagement and change management initiatives.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 3-4 years’ experience in HR generalist or HRBP roles.
• Strong knowledge of HR best practices and labour laws.
• Excellent stakeholder management, communication, and problem-solving skills.

Salary
N300,000 – N400,000 per month.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Senior Graphics Designer

Location: Nigeria

Description

• We are hiring a Senior Graphics Designer to lead our local marketing design team in Nigeria and support HQ design requests.
• This role is responsible for overall visual quality control, design team leadership (graphic & video), and leveraging AI design tools to improve efficiency and output quality, while ensuring strong brand consistency and high aesthetic standards.

Key Responsibilities

• Lead, review, and approve all marketing and brand design assets across digital, social, advertising, and offline channels
• Manage and mentor local graphic and video designers; ensure consistent, high-quality execution
• Define and maintain visual standards and design guidelines for the Nigeria market
• Collaborate closely with marketing, content, and media teams to translate business objectives into visual solutions
• Apply AI-powered design tools (image generation, video assistance, automation, etc.) to improve workflow efficiency and design quality
• Establish and promote AI-supported design workflows within the team
• Provide creative direction for key campaigns and brand initiatives

Requirements

• Bachelor’s degree in Design, Visual Communication, or a related field preferred
• Minimum 5 years of professional design experience with strong visual judgment and aesthetic sense
• Proven experience leading or reviewing design work for marketing or brand projects
• Strong skills in graphic and video design tools (Adobe Creative Suite required)
• Practical experience using AI design tools and a clear understanding of how they can improve design efficiency
• Strong communication skills and ability to work in a fast-paced, cross-functional environment

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Sales Trainer

Location: North Central Region

Job Summary

• The Sales Trainer is responsible for designing and delivering fintech-focused sales and product training programs to improve agent, dealer, and sales team performance.

Key Responsibilities

• Develop and deliver training on fintech products, agent acquisition, and transaction growth.
• Conduct onboarding and refresher training for sales teams and agents.
• Train teams on KYC, AML, fraud prevention, and regulatory requirements.
• Develop training materials, job aids, and digital learning content.
• Measure training effectiveness and post-training performance impact.
• Support field coaching and ride-along training sessions.

Key KPIs

• Training completion and certification rates
• Post-training transaction growth
• Training feedback and effectiveness scores

Qualifications & Skills

• Bachelor’s degree in Business or  related field.
• 2–4 years experience in sales training within fintech, telecoms, or banking.
• Strong facilitation and presentation skills.
• Good understanding of digital financial services and agent networks.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Sales Agent

Location: Nigeria
Contract Type: Contract

About the Role

• Flexi Microfinance Bank is expanding its Mobile Installment product nationwide and seeking enthusiastic, customer-focused Sales Agents to join our team. In this role, you will be stationed at designated 3C HUB retail outlets, engaging walk-in customers, promoting our phone financing solution, and guiding them through the onboarding and application process.
• This role requires strong communication skills, persuasive selling ability, and a passion for helping customers access mobile devices through flexible payment plans.

Key Responsibilities

• Actively approach and engage walk-in customers at 3C HUB retail locations to promote Flexi MFB’s mobile installment financing product.
• Explain product features, payment plans, eligibility criteria, and financing terms in a clear and professional manner.
• Assist customers with onboarding, application submission, and required documentation.
• Provide accurate information, answer customer inquiries, and address concerns to ensure a seamless experience.
• Work closely with store staff and Flexi MFB operations teams to ensure efficient loan processing and approvals.
• Track daily leads, applications, conversions, and other assigned sales metrics.
• Follow up with pending customers to ensure completion of applications and final approvals.
• Ensure compliance with Flexi MFB sales guidelines, customer verification processes, and KYC requirements.
• Represent the Flexi MFB brand professionally while maintaining strong customer satisfaction and service standards.

Requirements

• Minimum of OND, NCE, or equivalent qualification.
• Prior experience in sales, field marketing, retail banking, or telecom product sales is an added advantage.
• Strong communication, persuasion, and negotiation skills.
• Ability to work in a fast-paced retail environment with daily customer interaction.
• Basic understanding of consumer lending and mobile phone markets (preferred, but not required).
• Computer literacy and ability to use smartphones or digital onboarding tools effectively.
• Result-driven mindset with a focus on meeting and exceeding sales targets.

Key Competencies:

• Customer service mindset
• Confidence and resilience
• Ability to build rapport quickly
• Accountability and professionalism
• Goal-oriented with strong follow-through
• Compensation & Benefits
• Competitive guaranteed monthly basic salary of N70,000
• Unlimited bonuses based on phone installment sales (N1,000 per phone sold)
• Training, coaching, and growth opportunities
• Performance incentives and rewards

Compensation & Benefits

• Competitive guaranteed monthly basic salary of N70,000
• Unlimited bonuses based on phone installment sales (N1,000 per phone sold)
• Training, coaching, and growth opportunities
• Performance incentives and rewards.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Business Developer – POS

Location: Nigeria
Contract Type: Contract

Job Summary

• The Business Developer is responsible for identifying new business opportunities, managing key relationships, and driving revenue growth through strategic partnerships and merchant acquisition.
• The ideal candidate will possess a strong understanding of the market, excellent negotiation skills, and the ability to deliver measurable results in a competitive environment.

Key Responsibilities

• Identify and pursue new business opportunities across assigned regions and sectors.
• Develop and maintain strong relationships with key merchants, partners, and stakeholders.
• Drive the acquisition of new merchants while increasing transaction volumes and retention rates.
• Conduct market research to identify trends, competitors, and potential growth areas.
• Prepare and deliver sales presentations, proposals, and product demonstrations to prospective merchants.
• Monitor and analyze merchant performance to ensure consistent engagement and growth.
• Negotiate and close deals that align with company objectives and profitability targets.
• Maintain accurate records of leads, opportunities, and sales reports.

Qualifications & Requirements

• Bachelor’s Degree in Business Administration, Marketing, Economics, or a related field
• 2–5 years proven experience in business development, sales, or merchant acquisition (preferably in fintech, or banking).
• Strong understanding of payment systems, POS operations, and merchant management.
• Excellent communication, negotiation, and interpersonal skills.
• Strong analytical and presentation skills.
• Ability to work independently and meet deadlines under pressure.
• Goal-oriented mindset with a passion for sales and business growth.
• High level of professionalism, integrity, and accountability.

Preferred Skills:

• Experience managing large merchant portfolios or key accounts.
• Familiarity with digital payment solutions, fintech products, and transaction data analytics.
• Strong problem-solving ability and resilience in handling client challenges.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Chinese Translator

Location: Ikeja, Lagos
Employment Type: Full-Time

Job Summary

• Flexi MFB is seeking a skilled Chinese Translator to support effective communication between Chinese-speaking stakeholders and internal teams.
• The role will provide accurate Mandarin–English translation and interpretation across business meetings, documentation, and strategic engagements, ensuring clarity, cultural alignment, and business accuracy in a fast-paced fintech environment.

Key Responsibilities

• Provide real-time verbal interpretation (Mandarin – English) during meetings, calls, and executive engagements.
• Translate written materials including business documents, contracts, emails, presentations, and reports.
• Support senior leadership and cross-functional teams in engagements with Chinese partners.
• Act as a cultural and communication bridge to minimize misunderstandings and improve collaboration.
• Review and proofread translated content for accuracy, tone, and consistency.
• Maintain confidentiality when handling sensitive business information.

Requirements

• Bachelor’s degree in Languages, Chinese Studies, Linguistics, or a related field.
• 3+ years’ experience as a professional Chinese Translator or Interpreter.
• Fluency in Mandarin Chinese and English (spoken and written).
• Strong understanding of business and professional terminology.
• Excellent communication skills, attention to detail, and professionalism.
• Ability to work under pressure and manage multiple translation requests.

Preferred Qualifications:

• HSK Level 5 or 6 certification.
• Experience in fintech, finance, technology, or multinational organizations.
• Exposure to China–Africa business environments.

Why Join Flexi MFB

• Work in a high-growth fintech with international exposure.
• Collaborate directly with senior leaders and global partners.
• Competitive compensation and a dynamic, multicultural work environment.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Field Sales Promoter (User Growth)

Location: Nigeria
Employment Type: Full-time

Job Summary

• The Field Sales Promoter (User Growth) is responsible for driving user registration, activation, and engagement through grassroots, campus, market, and community outreach.
• The role focuses on offline events, partnerships, teen engagement programs, and referral-based field activities to accelerate user growth.

Job Description

• Recruit and register new users through physical activations in markets, parks, malls, campuses, and communities.
• Conduct product demos and guide users through onboarding (app download, registration, KYC).
• Promote and boost referral programs and empower referrers (agents, parents, KOLs).
• Build partnerships with schools, student groups, small businesses, and local influencers.
• Organize offline campaigns, events, roadshows, and brand awareness activities.
• Track acquisition numbers and provide field insights on user behavior and offline performance.

Requirements

• OND, HND, or Bachelor’s degree in any field.
• 1 – 3 years field marketing or sales experience (activation or community mobilization is an advantage).
• Strong communication, persuasion, and interpersonal skills.
• Ability to work independently and meet field targets.
• Willingness to travel frequently and interact with diverse demographic groups.

Application Closing Date
5th February, 2026.

How to Apply
Interested and qualified candidates should send their CV to: obembe.oladipupo@palmpay-inc.com using the job title as the subject of the email.

Job Title: Talent Acquisition Officer

Location: Nigeria
Job type: Full-time

Job Summary

• The Talent Acquisition Officer is responsible for sourcing, attracting, and hiring qualified talent to meet organizational workforce needs.
• The role ensures efficient recruitment processes, strong candidate experience, and alignment with business objectives.

Key Responsibilities

• Manage end-to-end recruitment for assigned roles.
• Source candidates through job portals, referrals, and talent pipelines.
• Screen, interview, and assess candidates in line with hiring requirements.
• Partner with hiring managers to define role requirements and timelines.
• Maintain accurate recruitment data and reports.
• Ensure compliance with recruitment policies and labour regulations.

Requirements

• Bachelor’s degree in Human Resources or a related field.
• 2–3 years’ experience in talent acquisition or recruitment.
• Strong interviewing and sourcing skills.
• Ability to manage multiple roles in a fast-paced environment.

Salary
N200,000 – N250,000 per month.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Payroll Specialist

Location: Nigeria
Job type: Full Time

Job Summary

• The Payroll Specialist is responsible for the accurate and timely processing of payroll, ensuring full compliance with statutory, tax, and regulatory requirements within the fintech/microfinance environment.

Key Responsibilities

• Process monthly payroll accurately and on time.
• Compute salaries, allowances, deductions, bonuses, and statutory contributions.
• Ensure compliance with PAYE, pensions, NHF, NSITF, and other regulatory requirements.
• Maintain payroll records and employee data confidentiality.
• Reconcile payroll reports and resolve discrepancies.
• Respond to employee payroll queries and provide support.
• Collaborate with HR and Finance on payroll-related matters.
• Prepare payroll reports for management and audits.

Requirements

• Bachelor’s degree in Accounting, Finance, HR, or a related field.
• 3–4 years’ payroll experience, preferably in fintech, banking, or microfinance.
• Strong knowledge of Nigerian payroll laws and statutory deductions.
• Proficiency in payroll systems and Microsoft Excel.
• High attention to detail, integrity, and confidentiality.

Salary
N300,000 – N350,000 per month.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Field Collection Manager

Location: Nigeria
Employment Type: Full-Time

Description

• FLEXI MFB is looking for reliable and self-driven Field Collection Manager to support its Customer Finance & Recovery operations.
• The ideal candidate will be responsible for on-site follow-ups with users who have outstanding balances on credit-enabled services within the FLEXI MFB ecosystem.
• The role requires strong interpersonal skills, discipline, and the ability to manage field operations professionally.

Responsibilities

• Manage a team of field collection agents
• Conduct on-site visits to users with overdue balances to recover outstanding installments.
• Discuss repayment challenges and negotiate feasible repayment arrangements.
• Verify customer information and update repayment status in the system.
• Retrieve devices or collateral from defaulted users following company procedures.
• Maintain good relationships with local police authorities for long-overdue or fraudulent cases.
• Report field activities, collection progress, and suspected fraud to the supervisor.
• Work with Risk Control and Customer Service teams to improve repayment rates.
• Maintain professionalism and protect PalmPay’s image during field operations.

Requirements

• OND / HND / B.Sc in any related field.
• Experience in field collections, recovery, or field operations is an advantage.
• Strong communication, negotiation, and interpersonal skills.
• Familiarity with assigned routes and willingness to move across locations.
• Ability to meet targets and work with minimal supervision.
• Discipline, integrity, and ability to handle sensitive situations professionally.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Tax Manager

Location: Nigeria
Job type: Full-time

About the Role

• The Tax Manager will be responsible for overseeing the company’s tax strategy, compliance, reporting, and risk management across multiple jurisdictions.
• In a fast-paced fintech environment, the role requires deep technical tax knowledge, strong regulatory awareness, and the ability to work closely with finance, legal, product, and technology teams to ensure tax efficiency, compliance, and scalability of the business.

Key Responsibilities
Tax Compliance & Reporting:

• Manage all direct and indirect tax obligations, including corporate income tax, VAT/GST, withholding tax, transfer taxes, and payroll-related taxes.
• Ensure timely and accurate preparation, review, and filing of tax returns in all operating jurisdictions.
• Oversee tax accounting, provisions, and disclosures in line with IFRS/GAAP and regulatory requirements.
• Liaise with tax authorities and manage audits, assessments, and disputes.

Tax Strategy & Planning:

• Develop and implement tax-efficient structures aligned with business growth, digital products, and cross-border operations.
• Advise management on tax implications of new products, market expansion, partnerships, mergers, and acquisitions.
• Monitor and assess the impact of changes in tax legislation, especially those affecting fintech, digital services, and e-commerce.

Fintech & Regulatory Advisory:

• Provide tax guidance on fintech-specific activities such as payments, digital wallets, lending, remittances, crypto assets, and platform-based services.
• Support compliance with transfer pricing, permanent establishment risks, and economic substance rules.
• Collaborate with compliance and legal teams to align tax practices with financial regulations and licensing requirements.

Systems, Controls & Process Improvement:

• Implement and maintain robust tax controls, policies, and documentation.
• Leverage tax technology, automation tools, and data analytics to improve efficiency and accuracy.
• Support ERP and financial systems integration from a tax perspective.

Stakeholder Management:

• Act as the primary point of contact for external tax advisors, auditors, and regulators.
• Partner with internal teams including finance, product, operations, HR, and technology to embed tax considerations into business decisions.
• Prepare tax updates and reports for senior management and the board.

Qualifications & Experience
Education & Certification:

• Bachelor’s degree in Accounting, Finance, Economics, or a related field (Master’s degree is an advantage).
• Professional qualification such as ACA, ACCA, CPA, CTA, or equivalent.
• Experience
• 5–8 years of progressive tax experience, preferably within fintech, financial
• services, banking, or technology-driven organizations.
• Strong experience with multi-jurisdictional tax compliance and cross-border
• transactions.
• Proven experience managing tax audits and engaging with tax authorities.

Skills & Competencies:

• Strong technical knowledge of corporate tax, indirect tax, and international tax principles.
• In-depth understanding of fintech business models and digital financial products.
• Excellent analytical, problem-solving, and risk-assessment skills.
• High level of integrity, attention to detail, and regulatory awareness.
• Strong communication and stakeholder management skills.
• Ability to work in a fast-growing, highly regulated, and technology-driven environment.

Salary
N1,000,000 – N1,200,000 per month.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Digital Campaign Manager

Location: Nigeria
Job type: Full Time

Description

• PalmPay is seeking an experienced and hands-on Senior Digital Campaign Manager for its Nigerian business.
• The role is responsible for designing, managing, and executing a comprehensive annual campaign calendar, overseeing PalmPay’s social media and creative teams, and project managing integrated, cross-functional campaigns across multiple channels.
• This role sits at the centre of PalmPay’s marketing execution and requires close coordination with internal and external stakeholders to ensure alignment with company strategy and brand guidelines and the successful delivery of marketing initiatives across channels.

Key Responsibilities
Social Media & Creative Leadership:

• Own PalmPay Nigeria’s social media presence, overseeing both day-to-day content execution and campaign design and delivery, while collaboratively shaping strategy with management.
• Lead the social media and creative team, ensuring campaign narratives are translated into compelling, platform-native content that aligns with brand guidelines and best practices.
• Guide the development of social-first creative ideas, including short-form video, UGC, testimonial-driven content, and creator collaborations.
• Maintain a consistent brand voice, messaging, and creative quality across all social executions.

Campaign Development and Cross-functional delivery:

• Lead the ideation, planning, and execution of integrated, omni-channel marketing campaigns.
• Set campaign objectives and KPIs, develop creative concepts, and oversee execution from conception through post-campaign analysis.
• Project manage campaigns, ensuring social executions are effectively extended into PR, paid media, partnerships, offline activations, and in-app placements and vice-versa as needed.
• Actively collaborate with internal teams (including product, growth, PR, and compliance) and external partners (such as agencies, influencers and merchant partners).
• Maintain regular communication, structured check-ins, and transparent updates to ensure stakeholder buy-in and smooth execution.
• Foster a culture of data-driven execution, active collaboration, transparent reporting, and continuous improvement.

Budgeting, Project Management & Reporting:

• Prepare and manage detailed campaign budgets, allocating resources across social media, influencer activity and paid amplification.
• Identify, negotiate with, and project manage relevant agencies, influencers, and media buying partners.
• Oversee campaign execution across social and integrated channels, using structured project management tools to track timelines, dependencies, and responsibilities.
• Proactively manage and escalate risks, changes, and bottlenecks, keeping stakeholders informed and aligned.
• Track and report on campaign and social performance, including engagement, reach, follower growth, influencer impact, and overall campaign outcomes, using insights to inform future optimisation.

About You

• Bachelor’s degree from a top university with at least 2.1 grade.
• Minimum of 5 years of relevant project management experience, with experience successfully coordinating multiple stakeholders essential.
• Excellent communication, negotiation, and presentation skills.
• Proficiency in using excel/google sheets for budget management, project management and marketing analytics.
• Creative thinker with an ability to generate innovative campaign ideas with a deep understanding of how to drive results on social media.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Graduate Trainee

Location: Nigeria
Employment Type: Full-Time
Department: Multiple Functions
Program Duration: 6 Months (with confirmation based on performance)

Program Overview

• As part of our growth strategy, we are launching a Graduate Trainee Program to attract, develop, and retain high-potential young professionals who will form the next generation of leaders within PalmPay.
• The Graduate Trainee Program is a structured development initiative designed to provide recent graduates with hands-on experience, professional mentorship, and exposure across key business functions. Trainees will work on real business projects and receive continuous learning and performance feedback.

Key Responsibilities

• Participate in structured classroom and on-the-job training programs
• Learn PalmPay’s products, systems, policies, and operating procedures
• Support teams in day-to-day operational and strategic tasks
• Assist in data analysis, reporting, and documentation
• Contribute to process improvement and operational efficiency initiatives
• Work on assigned individual and team-based projects
• Conduct research and present findings or recommendations to stakeholders
• Support product launches, campaigns, or internal initiatives where required
• Participate in mentorship, coaching, and performance review sessions
• Demonstrate continuous learning, adaptability, and a growth mindset
• Uphold PalmPay’s values, culture, and ethical standards

Eligibility & Requirements
Education:

• Minimum of a Bachelor’s degree (Second Class Upper Minimum) from a recognized institution
• Degree in Business, Finance, Economics, Engineering, Computer Science, Marketing, or related disciplines

Experience and other must-haves:

• 0–2 years of post-NYSC work experience
• Not more than 27 years of age as at the time of application
• Must have completed NYSC at the time of application
• Must reside in Lagos, Nigeria

Skills & Competencies:

• Strong analytical and problem-solving skills
• Excellent communication and interpersonal abilities
• High level of integrity, professionalism, and attention to detail
• Willingness to learn, take feedback, and work in a fast-paced environment
• Basic proficiency in Microsoft Office (Excel, PowerPoint, Word)
• Interest in fintech, technology, and digital innovation

Key Attributes:

• Self-motivated and results-driven
• Adaptable and resilient
• Team-oriented with leadership potential
• Customer-focused mindset

What We Offer

• Structured learning and development program
• Competitive entry-level compensation
• Mentorship from experienced professionals
• Opportunity for full-time employment upon successful completion
• Exposure to a fast-growing fintech ecosystem
• Career growth and advancement opportunities.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online