Recruitment at Tempkers Limited

Tempkers Limited is a Human Resource Company with a focus to help CEOs and Executives build a profitable business by recruiting and retaining valuable Staff.

We are recruiting to fill the position below:

Job Title: Customer Sales Representative

Location: Nigeria
Employment Type: Full-time

Responsibilities

• Sales generation and conversion: Close sales and ensure customer satisfaction.
• Up-selling & Cross-selling: Actively look for opportunities to up-sell and cross-sell additional products to clients.
• Sales Target Achievement: Consistently meet and exceed monthly and annual sales targets and quotas.
• Prospecting & Lead Generation: Identify and prospect new customers through various channels (cold calls, messages and referrals) to build a healthy sales pipeline.
• Client Engagement: Develop and maintain strong relationships with existing and potential customers to understand their needs and provide solutions.
• Receive calls from 3cx phone
• Recommend Products based on clients inquiry and skin issues and give instructions on how to use products.
• Take down clients order using the Order Taking Form and forward to Orders Department for processing.
• Respond to Whatsapp messages, Instagram messages and upload Whatsapp status daily with products that are available.
• Fill Notify me form for clients when the products are out of stock and forward to Client Retention Department, Client Success Supervisor and Inventory Department.
• Fill refund form when necessary and forward to supervisor.
• Follow up on orders taken to ensure it is dispatched timely to the clients.
• Resolution of customer complaints and escalation of client issues to supervisors.
• Provide product and service information to customers.
• Transfer calls to Stores if needed.
• Ensure to greet the client properly, tell them your name and get their details.
• Follow up on already placed orders.
• Send daily total sales report to Boss and management.

Requirements

• Interested candidates should possess a Bachelor’s Degree with 1 – 2 years relevant experience

Application Closing Date
19th April, 2025.

How to Apply
Interested and qualified candidates should send their CV to: applications@tempkers.com using the Job Title as the subject of the mail.

Note: Preferably female applicants for gender balance.

Job Title: Customer Sales Representative

Location: Nigeria
Employment Type: Full-time

Responsibilities

• Sales generation and conversion: Close sales and ensure customer satisfaction.
• Up-selling & Cross-selling: Actively look for opportunities to up-sell and cross-sell additional products to clients.
• Sales Target Achievement: Consistently meet and exceed monthly and annual sales targets and quotas.
• Prospecting & Lead Generation: Identify and prospect new customers through various channels (cold calls, messages and referrals) to build a healthy sales pipeline.
• Client Engagement: Develop and maintain strong relationships with existing and potential customers to understand their needs and provide solutions.
• Receive calls from 3cx phone
• Recommend Products based on clients inquiry and skin issues and give instructions on how to use products.
• Take down clients order using the Order Taking Form and forward to Orders Department for processing.
• Respond to Whatsapp messages, Instagram messages and upload Whatsapp status daily with products that are available.
• Fill Notify me form for clients when the products are out of stock and forward to Client Retention Department, Client Success Supervisor and Inventory Department.
• Fill refund form when necessary and forward to supervisor.
• Follow up on orders taken to ensure it is dispatched timely to the clients.
• Resolution of customer complaints and escalation of client issues to supervisors.
• Provide product and service information to customers.
• Transfer calls to Stores if needed.
• Ensure to greet the client properly, tell them your name and get their details.
• Follow up on already placed orders.
• Send daily total sales report to Boss and management.

Requirements

• Interested candidates should possess a Bachelor’s Degree with 1 – 2 years relevant experience

Application Closing Date
19th April, 2025.

How to Apply
Interested and qualified candidates should send their CV to: applications@tempkers.com using the Job Title as the subject of the mail.

Note: Preferably female applicants for gender balance.

Job Title: Store Sales Representative

Location: Nigeria
Employment Type: Full-time

Job Description

• As a Customer Service / Store Sales Representative with our Client’s Beauty care brand, you will be the face of the brand, responsible for providing outstanding administrative and customer caresupport and driving sales growth.
• Your role will involve welcoming and engaging with customers, assisting them in making informed choices about the products, and ensuring their overall satisfaction.

Key Responsibilities

• Customer Engagement: Interact with customers in a friendly and professional manner, both in person and over the phone.
• Product Knowledge: Develop in-depth knowledge of our skin care products and their benefits to effectively assist customers.
• Sales: Actively promote and sell our products to meet or exceed sales targets.
• Customer Support: Address customer inquiries, resolve issues, and provide guidance on product selection and usage.
• Visual Merchandising: Maintain visual merchandising standards in the store, ensuring a visually appealing and well-organized display.
• Inventory Management: Assist in managing inventory levels and stock replenishment.
• Payment Processing: Handle cash and electronic payments accurately and securely.
• Dress Code: Maintain a very good dress sense and adhere to the brand’s dress code standards.

Requirements

• Completion of the NYSC (National Youth Service Corps) program is mandatory.
• 0 – 2 years work experience
• Should be available to work Monday to Saturday, 9:00am-5:00pm
• Exceptional interpersonal and communication skills.
• Proven track record in administrative or customer service roles.
• Excellent dress sense and grooming standards.
• Enthusiastic, proactive, and results-oriented.
• Ability to work well in a team and independently.
• Familiarity with point-of-sale (POS) systems is a plus.
• Should be social media savvy.
• Preferably female applicants for gender balance.

Application Closing Date
12th April, 2025.

How to Apply
Interested and qualified candidates should send their CV to: jobs@tempkers.com using the Job Title as the subject of the email.

Job Title: Retail Team Supervisor

Location: Nigeria
Employment Type: Full-time

Job Description

• Retail Team Supervisor is a person in charge of overseeing and managing a team of employees in a retail setting.
• You are responsible for leading and coordinating the activities of the team to ensure the smooth operation of the retail call center and store.
• As a supervisor you are to ensure that the team meets sales targets and provides excellent customer service.
• Ensure on a business day ,go round all call center sales team every 2hrs to ensure all is going well.
• Check in every location at 9am to 10am to ensure all location phones are turned on and ready to receive clients calls
• Monitor all our sales channels daily active and their performance
• Create a weekly sales report to management and documents it in a files
• Monitor and evaluate the conversion rate of call center( that is how many sales were closed by each person)
• Listen to all voice calls from call center 3cx/ checking phone on daily basis.
• Open instagram /whatsapp and monitor all correspondence to ensure they are communicating appropriately not ignoring chats, completing all chats.
• Log into all email address order department, media department, call center, online Content to check they are communicating appropriately and not ignoring any email
• Supervise media department is carrying out their objective; that is meeting up schedule on reviews and videos for advent.
• Work with Mr. javatech as regarding fixing the system and updating websites for delivery fee when running sales.
• Providing sales strategies to generate revenue for the company and develops new plans for expanding increase sales.
• Ensure all retail teams across all locations are performing at optimum and Meeting their expected goals.
• Ensure all retail locations are properly staffed and all team shifts are properly scheduled and thought off (liaise with the administrative officer on this)
• Ensure all retail processes and retail operations are functional efficient this means you must work with relevant staff to ensure they carry out their mandate which directly affects the retail team’s performance. E.g. a pending performance.
• Ensure all customers enquiries are responded to in lead time. I.e. within 24hours.
• Ensuring that customer satisfaction is at optimum at all times.
• Ensure all team have adequate knowledge and confidence to be good sales team representative (liaise with education department on this)
• Inform operation manager when any electronic devices are not work
• Updating all sales team of latest new price review and on going sales
• Assessing sales performance and provide guidance where necessary to ensure maximum efficiency.
• Documents all customer contact and information.

Requirements

• Interested candidates should possess HND / B.Sc Degrees with 4 – 6 years relevant work experience.

Application Closing Date
29th April, 2025.

How to Apply
Interested and qualified candidates should send their CV to: applications@tempkers.com using the Job Title as the subject of the mail.

Note: Preferably female applicants for gender balance.

Job Title: Administrative Officer

Location: Nigeria
Employment Type: Full-time

Job Description

• The Administrative Officer will provide essential support to the Admin Manager by handling clerical tasks, managing office logistics, coordinating meetings and assisting with day to day administrative duties.
• This role requires string organizational skills, attention to details and the ability to multitask in a face-paced environment, this includes but not limited to:

Key Responsibilities
Administrative Support:

• Managing office operations and maintaining smooth workflow.
• Assist with various administrative tasks such as managing schedules, booking appointments, and maintaining files.
• Coordinate meetings, events, and staff schedules to ensure smooth department operations.
• Answer phone calls, respond to emails, and handle inquiries promptly and professionally.
• Oversee daily content planning, scheduling, and posting across various platforms .

Office Management:

• Assist in Organizing company events, trade shows and promotional activities.
• Oversee the daily attendance of staff using the attendance machine.
• Ensure that all attendance records are accurate and up-to-date.
• Coordinate with Vendors, suppliers and service providers.
• Ensure cleanliness and organization of the Office space.
• Assist with various administrative tasks such as managing schedules, booking appointments, and maintaining files.

HR& Employee support:

• Assist with the on-boarding process for new hires, including providing orientation on company policies, procedures, and culture.
• Assist in the ongoing training and development of staff, ensuring they are up-to-date with new skincare products, techniques, and company procedures.
• Organize regular retraining sessions to enhance employee skills and ensure top-tier customer. service.
• Support payroll activities by ensuring that time sheets are accurately submitted and verified.
• Assist in preparing payroll reports, ensuring accuracy in wages and deductions.

Customer Support and Sales Support:

• Assist the sales and marketing teams with administrative tasks.
• Provide and track customer orders, invoices and shipments.
• Address customer inquiries and provide general support.

Compliance & Documentation:

• Ensure all company documents comply with Industry regulations and internal policies,
• Maintain Confidential records, including contracts and financial transactions.
• Assist in preparing reports for management and regulatory bodies.
• Handle employee personal information, payroll data, and sales reports with discretion.
• Adhere to company policies on privacy and data protection.

Requirements

• Interested candidates should possess HND / B.Sc Degrees with 4 – 6 years relevant work experience.

Application Closing Date
29th April, 2025.

How to Apply
Interested and qualified candidates should send their CV to: jobs@tempkers.com using the Job Title as the subject of the mail.

Note: Preferably female applicants for gender balance.