Recruitment for Front Desk Officer at Teestone Hotel & Apartments | Lagos | Apply Now
Welcome to Teestone Hotel & Apartments, a modern boutique hotel located in the peaceful neighborhood of Ikeja and only 15 minutes from Murtala Muhammed International Airport.
For travelers searching for hotels in Ikeja, Teestone offers the perfect combination of comfort, convenience, and contemporary hospitality. Whether you are visiting Lagos for business, attending meetings in Ikeja, catching an early flight, or simply planning a relaxing staycation, our hotel provides a stylish and welcoming environment designed to make your stay memorable.
Unlike many traditional hotels near Lagos airport, Teestone Hotel & Apartments provides guests with a quieter and more relaxing setting away from the heavy airport traffic while still maintaining quick and easy access to the airport and major commercial areas of Ikeja. Our thoughtfully designed rooms, rooftop bar, suspended swimming pool, and personalized guest experience make Teestone one of the most comfortable places to stay for visitors looking for quality accommodation in Ikeja.
We are recruiting to fill the position below:
Job Title: Front Desk Officer
Location: Ojodu Berger, Lagos
Employment Type: Full-time
Department: Front Office
Reports To: Front Office Supervisor / Hotel Manager
Job Summary
- The Front Desk Officer is responsible for providing excellent customer service to guests by managing check-ins and check-outs, handling reservations, responding to inquiries, and ensuring a smooth and welcoming guest experience.
- The role serves as the first point of contact for guests and represents the hotel’s professional image.
Key Responsibilities
- Welcome guests warmly and provide exceptional customer service.
- Perform guest check-in and check-out procedures efficiently.
- Manage room reservations, cancellations, and modifications.
- Answer phone calls, emails, and guest inquiries promptly and professionally.
- Provide information about hotel services, facilities, and local attractions.
- Handle guest requests, complaints, and concerns, escalating issues when necessary.
- Maintain accurate guest records and update reservation systems.
- Process payments, issue receipts, and reconcile daily transactions.
- Coordinate with housekeeping, maintenance, and other departments to meet guest needs.
- Ensure the reception area is clean, organized, and presentable at all times.
- Monitor room availability and occupancy status.
- Follow hotel policies, procedures, and security standards.
Requirements and Qualifications
- Minimum of HND, or Bachelor’s Degree in Hospitality Management, Business Administration, or a related field.
- Previous experience in a front desk, receptionist, or customer service role is an advantage.
- Strong communication and interpersonal skills.
- Proficiency in Microsoft Office and hotel management software.
- Good organizational and multitasking abilities.
- Professional appearance and positive attitude.
- Ability to work flexible shifts, including weekends and public holidays.
- Strong problem-solving and conflict-resolution skills.
Application Closing Date
10th November, 2026.
How to Apply
Interested and qualified candidates should submit their CV and other relevant credentials to: teestonejobs@gmail.com using the Job Title as the subject the mail.
Recruitment for Front Desk Officer at Teestone Hotel & Apartments | Lagos | Apply Now
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Important Notes
- The above statements are intended to describe the general nature and level of work to be performed by those assigned to this function.
- It should not be construed as an exhaustive list of all responsibilities, tasks and skills required of persons so classified.
- All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
- We do not charge any application, processing, training, interview, testing or any other fees in connection with the application or recruitment process. If you receive a fee request, please ignore it.
- Also, please note that logos, slogans, names and titles are easily copied and reproduced. Therefore, particular care should be taken when submitting personal information on the web.
- We are an equal opportunity employer that values inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
- Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
- We encourage all applicants to apply and do not discriminate in any recruitment process.
- Applications submitted after the deadline will not be considered.
- Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
- Only qualified candidates will be invited for an interview
Publisher’s Note:
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