Recruitment for Professional Front Office Personnel at Greywood Hotels & Apartments | Lagos | Apply Now
Greywood Hotels & Apartments is situated in a serene and well-secured environment. We pride ourselves on providing clean and comfortable accomodation to all our guests, including working professionals, corporate entities, etc. If perfect relaxation is your desire, Greywood Hotels & Apartments is definitely the ideal place to be.
We are recruiting to fill the position below:
Job Title: Professional Front Office Personne
Location: Ikeja, Lagos
Employment Type: Full-time
Job Summary
- We are seeking a professional, friendly, and well-organized Front Office Personnel to join our hotel team.
- The ideal candidate will be the first point of contact for guests, handling reservations, check-ins, check-outs, and providing excellent customer service to ensure a pleasant and memorable guest experience.
Key Responsibilities
- Greet guests warmly and professionally upon arrival and departure.
- Manage check-in and check-out processes efficiently, ensuring accuracy in guest records and billing.
- Handle reservations, room assignments, and guest inquiries via phone, email, and in person.
- Provide information about hotel services, local attractions, transportation, and dining options.
- Maintain accurate records of guest accounts, payments, and room availability.
- Resolve guest complaints promptly and escalate issues to the supervisor when necessary.
- Coordinate with housekeeping and maintenance to ensure rooms are ready for guests.
- Operate the hotel’s front office systems (PMS) and maintain updated data.
- Handle cash, credit card transactions, and prepare shift reports accurately.
- Uphold hotel policies, grooming standards, and service quality at all times.
Qualifications & Skills
- HND or Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred).
- Previous experience in a front desk, receptionist, or customer service role (hospitality experience is an advantage).
- Strong communication and interpersonal skills.
- Good organizational and multitasking abilities.
- Proficiency in Microsoft Office and hotel management software (PMS).
- Professional appearance, positive attitude, and excellent customer service skills.
- Ability to work flexible shifts, including evenings, weekends, and holidays.
Application Closing Date
6th October, 2026.
How to Apply
Interested and qualified candidates should send their CV to: greywoodjobs@gmail.com using Job Title as the subject of the email.
Recruitment for Professional Front Office Personnel at Greywood Hotels & Apartments | Lagos | Apply Now
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Important Notes
- The above statements are intended to describe the general nature and level of work to be performed by those assigned to this function.
- It should not be construed as an exhaustive list of all responsibilities, tasks and skills required of persons so classified.
- All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
- We do not charge any application, processing, training, interview, testing or any other fees in connection with the application or recruitment process. If you receive a fee request, please ignore it.
- Also, please note that logos, slogans, names and titles are easily copied and reproduced. Therefore, particular care should be taken when submitting personal information on the web.
- We are an equal opportunity employer that values inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
- Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
- We encourage all applicants to apply and do not discriminate in any recruitment process.
- Applications submitted after the deadline will not be considered.
- Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
- Only qualified candidates will be invited for an interview
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