Renmoney Latest Recruitment 2026:  Senior Sales Executive, SME Relationship Manager, Etc. Jobs

Renmoney – We are a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria. We provide loans, savings, and fixed deposit solutions to our customers. Our vision is to be the most convenient lending company, delivering outstanding service experiences.

We are recruiting suitable candidates to fill the following positions below:

Job Title:  Senior Sales Executive

Location: Nigeria

Description

• We are looking for a dynamic Senior Sales Executive to drive the growth of Renmoney’s lending products among salary earners, self-employed professionals, and SMEs.
• You will spearhead intensive prospecting, lead generation, and pipeline management while delivering exceptional service to convert prospects into loyal customers across multiple locations.

Responsibilities

• Proactively seek out and engage potential clients through smart research, referrals, and networking.
• Deliver compelling sales presentations that highlight the unique benefits of our products.
• Build lasting relationships with clients, ensuring their needs are met and expectations exceeded.
• Consistently hit and surpass your monthly and quarterly sales targets.
• Offer top-notch customer service, swiftly addressing inquiries and providing personalized support.
• Collaborate across teams to continuously enhance our product offerings and customer experience.
• Maintain detailed records of all sales activities and client interactions.
• Stay ahead of market trends and competitor moves to keep your sales strategy fresh and effective.

Requirements

• Bachelor’s degree in Business Administration, Finance, or a related field.
• At least 2 years of proven success in sales within the financial services industry.
• A track record of smashing sales targets and driving results.
• Outstanding communication and interpersonal skills that help you connect and build trust.
• The ability to understand client needs and craft tailored solutions.
• A self-starter mindset with excellent organizational and time management skills.
• Proficiency in Microsoft Office Suite and CRM platforms.
• A team player who can also shine when working independently.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: SME Relationship Manager

Location: Nigeria

Description

• Client Acquisition & Sales: Develop and execute acquisition strategies to identify, onboard, and grow new SME clients while driving loan origination targets.
• Relationship Management & Retention: Maintain strong, long-term relationships with SME clients through regular business reviews, proactive engagement, and high-quality service delivery.
• Credit Assessment & Underwriting Support: Evaluate prospective clients’ business operations, financial stability, and creditworthiness to determine suitability for lending.
• End-to-End Deal Execution: Guide clients through loan requirements and manage the end-to-end application and documentation process for timely approval.
• Cross-Functional Collaboration: Partner with cross-functional stakeholders to ensure efficient loan processing and disbursement.
• Portfolio Performance & Risk Management: Monitor loan portfolio performance to proactively detect emerging credit risks, manage repayment concerns, and identify cross-selling opportunities.
• Compliance & Risk Control: Ensure all commercial activities, client engagements, and documentation strictly adhere to internal policies, risk guidelines, and regulatory requirements.
• Market Intelligence & Reporting: Track industry trends and competitor activities to inform commercial strategies, providing regular performance insights and pipeline updates to management.

Requirements

• Bachelor’s Degree in Finance, Business Administration, Economics, or a related field, with 4–5 years of experience in relationship management, lending, or sales within financial services; ideally serving SME clients.
• Proven success in meeting or exceeding loan origination, sales, and portfolio growth targets through proactive client acquisition and cross-selling.
• Strong knowledge of SME lending, financial statement analysis, credit risk assessment, and loan structuring to evaluate business creditworthiness accurately.
• Excellent negotiation and communication skills, with a track record of partnering effectively with internal teams (Credit, Risk, Operations) to ensure seamless deal execution and disbursement.
• Proficiency in using pipeline management tools to track sales activities and monitor portfolio performance.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Cards Operations Manager

Location: Nigeria

Description

• The Card Operations Manager is responsible for the effective day-to-day management of Renmoney’s debit and credit card operations, ensuring operational stability, regulatory and scheme compliance, accurate reconciliation and settlement, effective fraud controls, efficient card issuance and personalisation, and a consistently positive cardholder experience.
• The role will oversee the end-to-end operational processes supporting the card business and work closely with internal stakeholders, card schemes, processors, personalisation bureaus and other service providers to ensure that card products are delivered reliably, securely and efficiently.

Card Operations Management:

• Manage the end-to-end operational processes for Renmoney’s debit and credit card portfolio, including card issuance, personalisation, activation, transaction processing, reconciliation, settlement and dispute management.
• Ensure card operational processes are efficient, scalable and appropriately controlled.
• Identify opportunities to automate manual card operations processes and improve turnaround times.
• Monitor operational performance and proactively address issues that could affect card availability, transaction processing or customer experience.
• Develop, maintain and continuously improve card operations procedures, process maps and operating manuals.

Regulatory and Card Scheme Compliance:

• Ensure card operations comply with all applicable CBN, NIBSS and card scheme requirements, including Mastercard, Verve, Visa and AfriGO requirements w
• Monitor changes in regulatory and scheme rules and coordinate implementation of required operational changes.
• Ensure all required regulatory and scheme reports are accurate and submitted within stipulated timelines.
• Coordinate responses to internal audits, external audits, regulatory reviews and card scheme assessments.
• Ensure audit and compliance findings relating to card operations are addressed within agreed timelines.

Card Issuance, Personalisation and Inventory Management:

• Manage card ordering, inventory, personalisation, activation and distribution processes.
• Maintain adequate card stock levels to support approved issuance plans and prevent stock-outs.
• Work closely with card personalisation bureaus and other service providers to ensure cards are produced and delivered within agreed service levels.
• Monitor card issuance turnaround times and resolve operational bottlenecks.
• Ensure appropriate controls are maintained over blank cards, personalised cards, PINs and other sensitive card materials.

Transaction Processing, Reconciliation and Settlement (this is primarily handled by the central operations team; the job of the card ops manager here will be to ensure everything is done correctly, within stipulated timelines and in line with regulations):

• Oversee daily reconciliation of card transactions across relevant channels, processors, card schemes and settlement accounts.
• Ensure reconciliation is completed within agreed timelines and discrepancies are promptly investigated and resolved.
• Work closely with Finance, Technology, Risk and relevant partners to resolve settlement and reconciliation breaks.
• Ensure the accuracy and completeness of operational card data used for financial, risk and management reporting.
• Monitor outstanding reconciliation items and ensure timely closure.

Fraud Risk and Card Security:

• Work with Risk, Fraud and Information Security teams to strengthen fraud prevention, monitoring and response across Renmoney card products.
• Ensure fraud alerts and suspicious card transactions are reviewed and escalated promptly.
• Coordinate investigations and resolution of card-related fraud incidents.
• Monitor card fraud trends and recommend operational controls to reduce fraud exposure and losses.
• Ensure operational processes comply with applicable card security and data-protection requirements.

Dispute and Chargeback Management (this is primarily handled by the central operations team; the job of the card ops manager here will be to ensure everything is done correctly, within stipulated timelines and in line with regulations):

• Oversee cardholder disputes, chargebacks, reversals and transaction-related investigations.
• Ensure disputes are processed in accordance with card scheme rules and agreed customer service timelines.
• Monitor outstanding dispute cases and ensure timely resolution.
• Analyse dispute trends and recommend process improvements to reduce recurring issues.

Vendor and Partner Management:

• Manage operational relationships with key card ecosystem partners, including processors, personalisation bureaus, card schemes and other service providers.
• Monitor vendor performance against contractual service-level agreements.
• Conduct regular operational and service review meetings with key partners.
• Escalate and drive resolution of high-impact service issues.
• Maintain appropriate documentation of vendor performance, incidents and remedial actions.

Customer Experience and Issue Resolution:

• Partner with Customer Experience and other relevant teams to ensure card-related customer complaints and operational issues are resolved promptly.
• Monitor card-related customer complaints, turnaround times and recurring issues.
• Conduct root-cause analysis of significant or repeated customer issues and implement corrective actions.
• Drive initiatives that improve the reliability and quality of the cardholder experience.

Management Information and Reporting:

• Prepare periodic card operations reports for management covering operational performance, issuance, reconciliation, fraud, disputes, customer complaints, vendor performance and key incidents.
• Maintain accurate operational dashboards and performance indicators.
• Provide timely insights on operational risks, trends and emerging issues.
• Support budgeting, forecasting and operational planning for the card business.

Stakeholder Management:

• Collaborate with Product, Technology, Finance, Risk, Compliance, Customer Experience, Internal Audit and other internal stakeholders to support the card business.
• Support the launch of new card products, features and operational capabilities.
• Represent Card Operations in relevant internal governance forums and partner engagements.
• Ensure operational readiness before the launch of new card products, programmes or functionality.

Key Performance Indicators
Performance will be measured across the following areas:

• Zero regulatory sanctions or card scheme penalties arising from card operations.
• Timely closure of audit and compliance findings.
• 100% timely submission of applicable regulatory and scheme reports.
• Reduction in manual operational processes and card-related escalations.
• Completion of transaction reconciliation within agreed T+1 timelines.
• Reduction in confirmed card fraud losses and timely review of fraud alerts.
• Achievement of agreed vendor SLA performance.
• Timely resolution of high-impact vendor incidents.
• Reduction in card-related customer complaints and repeat complaints.
• Achievement of card personalisation and activation turnaround times.
• Prevention of material card stock-outs.
• Achievement of agreed reconciliation accuracy levels and timely closure of reconciliation breaks.
• Timely delivery of management and operational reports.

Success Profile

• The successful Card Operations Manager will be highly organised, control-conscious and commercially aware, with the ability to balance operational efficiency, regulatory compliance, risk management and customer experience.
• The individual should be proactive in identifying issues before they affect customers, comfortable managing multiple external partners, and capable of building robust operational processes that can support the growth of Renmoney’s card portfolio.

Requirements

• Bachelor’s Degree in Finance, Banking, Business Administration, Economics, Accounting, Information Technology or a related discipline.
• Relevant professional certifications in cards, payments, banking operations, risk, fraud or project management would be an advantage.
• Minimum of 5–7 years’ experience in banking, fintech, payments or card operations, with at least 2–3 years in a supervisory or managerial capacity.
• Strong practical knowledge of debit and/or credit card operations.
• Experience working with card schemes such as Mastercard, Verve and/or AfriGO.
• Good understanding of card transaction processing, reconciliation, settlement, disputes, chargebacks, fraud management and card personalisation.
• Familiarity with CBN, NIBSS and applicable payment-card regulatory requirements.
• Experience managing processors, card bureaus, card schemes and other third-party service providers.

Required Skills and Competencies:

• Strong understanding of the cards and payments ecosystem.
• Excellent operational and process-management skills.
• Strong analytical and problem-solving capability.
• Good understanding of operational risk, fraud and control frameworks.
• Strong reconciliation and financial-control orientation.
• Excellent vendor and stakeholder management skills.
• Strong attention to detail and commitment to accuracy.
• Ability to manage multiple operational priorities and incidents simultaneously.
• Strong written and verbal communication skills.
• Data-driven approach to performance management and decision-making.
• Strong customer-service orientation.
• Ability to identify operational inefficiencies and drive automation and process improvement.
• Ability to work effectively across Product, Technology, Finance, Risk, Compliance and Customer Experience teams.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online