Stanbic IBTC Bank Recruitment 2026: Manager, Relationship, Commercial Banking, Officer, Business Development, Etc. Jobs
Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.
Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.
We are recruiting to fill the position below:
Job Title: Manager, Relationship, Commercial Banking
Locations: Ibadan – Iwo Road and Iwo – Osun
Job Type: Full-time
Business Segment: Business & Commercial Banking
Job Description
- A Relationship Manager is accountable for a portfolio of Commercial Banking Clients.
- Commercial Banking Segment is for Companies who carry out a turnover of at least N2billion for Tier 2 and at Least N5bn Turnover annually for Tier 1.
- It is expected that the RM integrates and coordinates all Stanbic IBTC and Standard Bank Group products, services and resources in order to maximize the value of the business relationship and ensure profitability for the Bank and the Client.
Qualifications
- First Degree in any field.
- Minimum of Relationship management experience of at least 1-2 years in Corporate Banking.
- Minimum of Relationship management experience of at least 1-2 years in Finance.
- Minimum of Relationship management experience of at least 7-10 years in a commercial Bank.
- Cognate experience in sales and relationship management of customers to be able to drive profitability and build relationships.
Behavioural Competencies:
- Generating Ideas
- Examining Information
- Thinking Positively
- Taking Action
- Seizing Opportunities.
Technical Competencies:
- Customer Understanding
- Product Knowledge
- Application and Submission Verification
- Customer Acceptance and Review
- Product Related Systems.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Officer, Business Development
Job Ref ID: 80442284A-0001
Location: Lagos Mainland, Walter Carrington Crescent – Lagos
Job Type: Full-time
Business Segment: Insurance & Asset Management
Job Description
- To grow and develop insurance income for the business and deliver profitable revenue streams from within and outside of the Stanbic IBTC Group.
- Ensure effective cross sell of insurance products and services across all major product lines.
- Execution of the regional sales strategy to achieve all revenue goals and targets through engagement with both external and internal stakeholders.
Qualifications
- Candidates should possess a First Degree in any related discipline with 5-7 years post-NYSC experience
- Experience in a financial services is an added advantage
- Experience in cross selling of insurance products and services across all major product lines
Behavioural Competencies:
- Establishing Rapport
- Articulating Information
- Generating Ideas
- Convincing People
- Exploring Possibilities
Technical Competencies:
- Active Listening
- Effective Business Communication
- Query Resolution
- Customer and Client Focused Innovation
- Driving Delivery of Results.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Manager, Agent Network
Location: Walter Carrington Crescent, Lagos
Job Description
- Agent Network Manager (ANM) is responsible for the growth and management of the independent agent network in and around assigned geographical location and region
- Candidate will be responsible for independent agent prospecting and relationship management.
- The Agent Network Manager will be required to work with stakeholder units for independent agent code creation, commission payment, agent form processing in addition to the resolution of all support required.
Qualifications
- Type of Qualification: Minimum of First Degree (Experience in product & management, and retail banking would be an added advantage)
- Field of Study: Social Science or Consumer Services.
Experience Required:
- Minimum of 4 Years
- Project Management · Budgeting & Reporting· · Customer Insight Analytics·, Elicitation
- MS Office Suites (Visio, Word, Excel, PPT & Project).
Behavioural Competencies:
- Good sales and negotiation skills
- Customer Focus and Customer Service
- Problem Solving, People Skills, Teamwork and People Management
- Excellent communication skills
- Initiative/proactive
- Analytical skills/problem solving
- Resilience, tenacity and integrity
- Communication (oral and written)
- Conflict management
- Organization & Coordination Skills.
Technical Competencies:
- Business Acumen (Audit)
- Cross and Up-Selling
- Loan Processing
- Product and Services Knowledge
- Product Knowledge (Consumer Banking)
- Risk Identification
- Sales Planning and Reporting
- Project Management
- Budgeting & Reporting·
- Customer Insight Analytics·, Elicitation
- MS Office Suites (Visio, Word, Excel, PPT & Project).
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Officer, Client Service
Job Ref ID: 80447718A-0001
Locations: Northeast & Northwest
Job Type: Full-time
Job Description
- To assist clients with their service requests, complaints and queries in order to deliver a positive client experience.
Key Responsibilities
- Attend to telephonic queries regarding cheque books.
- Receive and handle ATM cards according to laid-down policies and procedures and perform daily balancing of ATM cards in conjunction with the Asset Custodian.
- Issue off-cycle statements at customer’s instance and take charges as appropriate and keep records of all source instructions from customers.
- Identify cross-selling and migration opportunities and sell products/services reactively and participate in tactical sales/marketing activities as required.
- Attend to the posting of all value transactions within own level of authority and advice Team Leader Frontline Support to verify all value transactions posted.
- Process instructions for Cash Transfers (CT) according to laid-down policy, complete Customer Complaints Register and obtain source documents where applicable and log completed Customer Complaints on the appropriate Remedy Application on daily basis.
Qualifications
- Minimum of First Degree.
Experience Required:
- 1–2 years of experience with the bank’s products, compliance procedures, and regulations governing financial services management.
- Previous experience in branch banking is required.
Behavioural Competencies:
- Articulating Information
- Embracing Change
- Establishing Rapport
- Following Procedures
- Managing Tasks
- Meeting Timescales
- Producing Output
- Seizing Opportunities
- Showing Composure
- Team Working
- Upholding Standards
- Valuing Individuals.
Technical Competencies:
- Active Listening
- Banking Process & Procedures
- Customer Understanding ( Consumer Banking)
- Product and Services Knowledge
- Product Knowledge (Consumer Banking)
- Risk Identification
- Telephone Caller Handling.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Banker, Business
Location: Iwo Road – Ibadan, Oyo
Job type: Full-time
Business Segment: Business & Commercial Banking
Qualifications
- First Degree in any field with of 3 – 6 years’ experience
- Cognate experience in sales and relationship management of customers to be able to drive profitability and build relationships
- Experience within the financial industry with experience in managing small businesses.
Behavioural Competencies:
- Generating Ideas
- Developing Strategies
- Interpreting Data
- Convincing People
- Team Working
Technical Competencies:
- Customer Understanding
- Product Knowledge
- Application and Submission Verification
- Account opening and maintenance
- Product Related Systems.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Banker, Virtual, Africa China Banking
Location: Ilupeju, Lagos
Job Type: Full-time
Job Description
- To effectively resolve customer complaints and complex queries, ensuring a consistent and positive brand experience for Africa China Banking clients.
- This involves adhering to complaint management and dispute resolution processes to minimize reputational risk and customer attrition.
Qualifications
- B.Sc in Social Science or related field.
- Masters and Professional certifications can be an added advantage.
Experience:
- Mandarin speaking.
- 1 – 3 years of experience in Operations, Channel, Call Centre, Helpdesk -Service, Support, Project Implementation and management.
- Experience in telecommunications Support.
- Understanding of Stanbic IBTC’s products and services.
- Conceptual and practical knowledge of credit procedures, policies, and standards
- Computer literacy, particularly with Microsoft Word, Excel and Power Point
Behavioural Competencies:
- Adopting Practical Approaches
- Articulating Information
- Challenging Ideas
- Convincing People
- Exploring Possibilities.
Technical Competencies:
- Banking Process & Procedures
- Customer Understanding (Consumer Banking)
- Product Knowledge (Consumer Banking)
- Active Listening
- Query Resolution.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Banker, Business
Location: Sokoto Cl, Tsaunin Kura, Kura 800104 – Kaduna
Job type: Full-time
Business Segment: Business & Commercial Banking
Qualifications
- First Degree in any field with of 3 – 6 years’ experience
- Cognate experience in sales and relationship management of customers to be able to drive profitability and build relationships
- Experience within the financial industry with experience in managing small businesses.
Behavioural Competencies:
- Generating Ideas
- Developing Strategies
- Interpreting Data
- Convincing People
- Team Working
Technical Competencies:
- Customer Understanding
- Product Knowledge
- Application and Submission Verification
- Account opening and maintenance
- Product Related Systems.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Banker, Business
Location: Ogbomoso, Oyo
Employment Type: Full-time
Business Segment: Business & Commercial Banking
Description
- We are seeking to recruit a Relationship Managers to manage its existing portfolio of clients, while onboarding new clients/businesses.
Qualifications
- First degree in any field.
- 3 – 6 years’ experience
- Cognate experience in sales and relationship management of customers to be able to drive profitability and build relationships
- Experience within the financial industry with experience in managing small businesses.
Additional Information
Behavioural Competencies:
- Generating Ideas.
- Developing Strategies.
- Interpreting Data.
- Convincing People.
- Team Working.
Technical Competencies:
- Customer Understanding.
- Product Knowledge.
- Application and Submission Verification.
- Account opening and maintenance.
- Product Related Systems.
Application Closing Date
Not Specified.
How To Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Client Service Officer
Location: South East, South South Region, Nigeria
Job Description
- To ensure that customer service requests, complaints and queries received are acknowledged, understood and efficiently resolved within specified timelines or escalated to the appropriate area in order to deliver a positive client experience.
- To be responsible for providing specialized support and resolving complex queries and issues that frontline support personnel are unable to address and therefore can be the first point of escalation for clients and frontline staff.
Key Responsibilities
- Attend to telephonic queries regarding cheque books.
- Receive and handle ATM cards according to laid-down policies and procedures and perform daily balancing of ATM cards in conjunction with the Asset Custodian.
- Issue off-cycle statements at customer’s instance and take charges as appropriate and keep records of all source instructions from customers.
- Identify cross-selling and migration opportunities and sell products/services reactively and participate in tactical sales/marketing activities as required.
- Attend to the posting of all value transactions within own level of authority and advice Team Leader Frontline Support to verify all value transactions posted.
- Process instructions for Cash Transfers (CT) according to laid-down policy, complete Customer Complaints Register and obtain source documents where applicable and log completed Customer Complaints on the appropriate Remedy Application on daily basis.
Qualifications
- Minimum of First Degree
Experience Required:
- Knowledge of the bank’s products, compliance procedures and regulations governing the management of financial services.
- Previous branch banking experience.
Additional Information
Behavioural Competencies:
- Articulating Information
- Embracing Change
- Establishing Rapport
- Following Procedures
- Managing Tasks
- Meeting Timescales
- Producing Output
- Seizing Opportunities
- Showing Composure
- Team Working
- Upholding Standards
- Valuing Individuals
Technical Competencies:
- Active Listening
- Banking Process & Procedures
- Customer Understanding ( Consumer Banking)
- Product and Services Knowledge
- Product Knowledge (Consumer Banking)
- Risk Identification
- Telephone Caller Handling.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Stanbic IBTC Bank Recruitment 2026: Manager, Relationship, Commercial Banking, Officer, Business Development, Etc. Jobs
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Important Notes
- The above statements are intended to describe the general nature and level of work to be performed by those assigned to this function.
- It should not be construed as an exhaustive list of all responsibilities, tasks and skills required of persons so classified.
- All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
- We do not charge any application, processing, training, interview, testing or any other fees in connection with the application or recruitment process. If you receive a fee request, please ignore it.
- Also, please note that logos, slogans, names and titles are easily copied and reproduced. Therefore, particular care should be taken when submitting personal information on the web.
- We are an equal opportunity employer that values inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
- Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
- We encourage all applicants to apply and do not discriminate in any recruitment process.
- Applications submitted after the deadline will not be considered.
- Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
- Only qualified candidates will be invited for an interview
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