The Chartered Institute of Personnel Management of Nigeria Recruitment 2026: CIPM HR Leadership Academy Manager, Member Care Officer, Etc. Jobs

The Chartered Institute of Personnel Management of Nigeria was established as an umbrella Association for Practitioners of Personnel Management in 1968 as the Personnel Management Association of Nigeria. In 1973, it was renamed as Institute of Personnel Management of Nigeria. Finally, Act No 58 of 1992 chartered the Institute.

We are recruiting to fill the position below:

Job Title: CIPM HR Leadership Academy Manager

Location: Head Office, Lagos (Office & Field Based)
Reports To: Director, HR & Leadership Academy
Supervises: HR & Leadership Academy Officer

Job Purpose

• Coordinates the day-to-day execution of the Academy’s programs, certifications, workshops, digital learning operations, learner experience, faculty coordination, quality assurance, revenue tracking, and stakeholder engagement.

Key Responsibilities & Accountabilities
Strategy & Operational Execution:

• Translate leadership decisions into annual workplans, program calendars, budgets, and execution trackers.
• Coordinate the delivery of Specialist Certification Programs, Professional Workshops, Short Courses, Bootcamps, and Communities of Practice.

Curriculum & Certification Administration:

• Oversee curriculum documentation, validation, module outlines, facilitator guides, assessment plans, and attendance records aligned with the CIPM Body of Knowledge.
• Administer specialist certifications, including admissions support, candidate records, assessment logistics, and certificate processing.

Learner Experience & Stakeholder Engagement:

• Manage the full learner lifecycle from onboarding to certification and alumni engagement.
• Resolve inquiries within agreed service standards and support corporate/public sector customized proposal development.

Faculty, Partner & LMS Operations:

• Maintain and manage the faculty/assessor database, overseeing selection, onboarding, and performance reviews.
• Manage operational relationships with LMS/portal vendors, learning delivery partners, and consultants.
• Coordinate LMS readiness (course uploads, user testing, dashboard reporting) while enforcing data protection standards (NDPA/NDPR/GDPR).

Revenue Tracking & Quality Assurance:

• Monitor course registrations, pricing compliance, payment follow-ups, and revenue reconciliation with Finance.
• Maintain pipeline trackers and deliver audit-ready reports on performance, profitability, and learner feedback.
• Supervise the Academy Officer and drive continuous improvement across all program operations.

Requirements & Person Specification
Education & Qualifications:

• Education: Bachelor’s Degree in Human Resource Management, Business Administration, Education, Management, Psychology, or a related field.
• Advantage: Master’s degree or postgraduate certification in HR, L&D, EdTech, or Project Management.
• Experience: 6–10 years of relevant experience in professional education, L&D, academy operations, certification administration, or consulting delivery.
• Must have supervisory experience and commercial discipline in revenue tracking/budgeting.
• Professional Membership: CIPM professional membership is compulsory (or to be obtained within an agreed period after appointment).

Key Skills & Competencies:

• Technical Skills: Program/project management, LMS/portal administration, data analysis, commercial reporting, and curriculum design.
• Core Skills: Execution discipline, strategic stakeholder management, quality orientation, and learner-centered service focus.

Work Conditions:

• Work Cycle: Mondays – Fridays (8:00 a.m. – 5:00 p.m.)
• Travel Expectation: 0% – 30%

Salary
N5,000,000 – N5,800,000 Annually.

Application Closing Date
23rd July, 2026.

Method of Application
Interested and qualified candidates should send their CV to: recruitment@cipmnigeria.org using the Job Title as the subject of the email.

Note

• Equal Opportunity Employer: Applications are encouraged from suitable candidates, irrespective of physical ability/disability, gender, color, tribe, race, religion, marital status, pregnancy, or other protected statuses.
• Shortlisting: Only shortlisted candidates will be contacted.

Job Title: Member Care Officer

Location: Head Office, Lagos (Office & Field Based)
Reports To: Team Lead, Member Care & Database Management

Job Purpose

• Supports the Institute’s activities aimed at shaping the end-to-end experience of existing and prospective members across all categories.

Key Responsibilities & Accountabilities
Membership Care & Communication:

• Support the Team Lead in executing communication strategies across all deployed channels.
• Respond promptly to inquiries from members, students, and prospective members.
• Handle member and student requests, including certificate verifications and reference letter preparation.
• Provide feedback to both successful and unsuccessful applicants throughout the onboarding cycle.

Upgrade Processing & Admissions:

• Compile, update, and maintain lists of members eligible for upgrades.
• Send upgrade criteria and letters to eligible members, following up via phone, email, and SMS.
• Review manual and electronic applications for the HR Practitioners and Executive routes, capturing key details for Membership Committee review.
• Process first-level approvals via the Examination Route.
• Schedule and invite successful Executive Route candidates for experiential interviews.
• Communicate assessment and Leadership approval outcomes within 1 week of final decisions.

Induction & Event Logistics:

• Coordinate and manage induction programs for qualified candidates across Student, HR Practitioner, and Executive routes.
• Participate in membership-related projects as assigned by the Team Lead.

Requirements & Person Specification
Education & Qualifications:

• Education: HND or Bachelor’s degree in Business Management, Business Administration, Social Sciences, Marketing, or a related discipline.
• Experience: Minimum of 2 years post-graduation experience in a similar role in a reputable organization.
• Professional Membership: CIPM professional membership is compulsory.

Key Skills & Competencies:

• Technical Skills: SQL proficiency, database management, record keeping, and proficiency in MS Office (Excel, Word, Outlook, PowerPoint).
• Core Skills: Customer service management, result orientation, emotional intelligence, planning/organizing, and strong attention to detail.
• Interpersonal Skills: Excellent oral and written communication, networking, and a proven ability to build collaborative relationships.

Work Conditions:

• Work Cycle: Mondays – Fridays
• Setting: Hybrid (Office & Field-Based)
• Travel Expectation: 0% – 30%

Salary
N2,100,000 – N2,400,000 Annually.

Application Closing Date
23rd July, 2026.

Method of Application
Interested and qualified candidates should send their CV to: recruitment@cipmnigeria.org using the Job Title as the subject of the email.

Note

• Equal Opportunity Employer: Applications are encouraged from suitable candidates, irrespective of physical ability/disability, gender, color, tribe, race, religion, marital status, pregnancy, or other protected statuses.
• Shortlisting: Only shortlisted candidates will be contacted.

Job Title: Data Analyst Officer

Location: Head Office, Lagos (Office & Field Based)
Reports To: Team Lead, Member Care & Database Management

Job Purpose

• Supports the Institute’s database management and member care operations, ensuring accurate record-keeping, seamless portal integration, and optimal end-to-end service delivery for existing and prospective members.

Key Responsibilities & Accountabilities
Database Management & Reporting:

• Daily updates of member records (e.g., change of name, correspondence address) with a target error rate below 1%.
• Upload newly inducted members to the database within 1–2 weeks post-induction.
• Ensure all Excel member data is cleaned, structured, and migrated to the main portal.
• Collaborate with IT to enforce data security protocols, backup procedures, and recovery plans.
• Generate regular membership statistics, subscription reports, and the official Annual General Meeting (AGM) list prior to the AGM.
• Compile eligibility lists for membership upgrades (Full Member and Fellow status).

Financial & Subscription Administration:

• Dispatch subscription debit notices to members in Q1, with structured follow-ups (calls, SMS, emails) across Q2 and Q3.
• Work with Finance to capture payments on the portal within 24 hours of notification, assisting with monthly reconciliations and financial reporting.

Member Care & Stakeholder Relations:

• Respond promptly to member inquiries via email and telephone, resolving complaints within a maximum 48-hour window.
• Support the Team Lead in executing member communication strategies across deployed channels.
• Assist in organizing and coordinating the Institute’s Annual General Meeting and special membership projects.

Requirements & Person Specification
Education & Qualifications:

• Education: HND or Bachelor’s degree in Business Management, Business Administration, Social Sciences, Marketing, or a related discipline.
• Experience: Minimum of 2 years post-graduation experience in a similar role within a reputable organization.
• Professional Membership: CIPM professional membership is compulsory.

Key Skills & Competencies:

• Technical Skills: SQL proficiency, database management, record-keeping, Microsoft Office Suite (Excel, Word, Outlook, PowerPoint), business intelligence, and analytics.
• Core Skills: Customer service management, result orientation, emotional intelligence, planning/organizing, and strong attention to detail.
• Interpersonal Skills: Excellent oral/written communication and a proven ability to build collaborative internal and external relationships.

Work Conditions:

• Work Cycle: Mondays – Fridays
• Work Setting: Hybrid (Office & Field-Based)
• Travel Expectation: 0% – 30%

Salary
N2,100,000 – N2,400,000 Annually.

Application Closing Date
23rd July, 2026.

Method of Application
Interested and qualified candidates should send their CV to: recruitment@cipmnigeria.org using the Job Title as the subject of the email.

Note

• Equal Opportunity Employer: Applications are encouraged from suitable candidates, irrespective of physical ability/disability, gender, color, tribe, race, religion, marital status, pregnancy, or other protected statuses.
• Shortlisting: Only shortlisted candidates will be contacted.

Job Title: Risk Management and Internal Audit Officer

Location: Head Office, Lagos (Office & Field Based)
Reports To: Head, Internal Audit and Compliance

Job Purpose

• Strengthens the Institute’s risk management framework by identifying, assessing, monitoring, and mitigating risks, ensuring effective internal controls, and promoting compliance and process integrity.

Key Responsibilities & Accountabilities
Risk Framework & Assessment:

• Assist the Head of Internal Audit and Compliance in updating the Risk Management Framework and maintaining the departmental Risk Register.
• Conduct risk assessments across functional areas within required timelines and evaluate emerging risks.
• Identify process loopholes, recommending risk aversion measures and cost savings.
• Track Key Risk Indicators (KRIs) and escalate potential risk exposures to leadership.
• Monitor the implementation of agreed risk mitigation actions and follow up on outstanding issues.

Internal Controls & Compliance:

• Review policies, procedures, and documentation to assess the adequacy of internal controls and address operational gaps.
• Monitor compliance with Standard Operating Procedures (SOPs), statutory/regulatory requirements, and control protocols.
• Advise departments on strengthening controls to prevent fraud, reduce waste, and eliminate operational inefficiencies.
• Prepare concise risk trend reports and promote organizational risk awareness.

Requirements & Person Specification
Education & Qualifications:

• Education: B.Sc. in Accounting, Finance, Business Administration, or related Social Science courses.
• Experience: 2–3 years post-graduation experience in risk management, internal control, or compliance.
• Professional Membership: Certified membership of a recognized professional body (ICAN, ACCA, etc.) is an advantage.

Key Skills & Competencies:

• Framework Knowledge: Familiarity with auditing standards and risk management frameworks (e.g., COSO ERM, ISO 31000).
• Technical Skills: Advanced MS Office skills, accounting software, risk management tools, and financial analysis.
• Core Skills: High analytical ability, investigative capability, report writing, attention to detail, and problem-solving skills.

Work Conditions:

• Work Cycle: Mondays – Fridays
• Setting: Hybrid (Office & Field-Based)
• Travel Expectation: 0% – 30%

Salary
N2,100,000 – N2,400,000 Annually.

Application Closing Date
23rd July, 2026.

Method of Application
Interested and qualified candidates should send their CV to: recruitment@cipmnigeria.org using the Job Title as the subject of the email.

Note

• Equal Opportunity Employer: Applications are encouraged from suitable candidates, irrespective of physical ability/disability, gender, color, tribe, race, religion, marital status, pregnancy, or other protected statuses.
• Shortlisting: Only shortlisted candidates will be contacted.