Titan Trust Bank Recruitment 2026:
Customer Service Officer & Teller Positions Open
Titan Trust Bank Recruitment 2026: Customer Service Officer & Teller Jobs. Part of the bank’s major expansion drive following the Union Bank integration. Roles available in Lagos, Abuja, Port Harcourt, Kano and other locations
Titan Trust Bank Limited is actively recruiting Customer Service Officers and Tellers in 2026.
The bank continues to expand its operations after the strategic integration with Union Bank of Nigeria, creating opportunities for professionals who want stable banking careers with growth potential.
These are full-time roles open to candidates across Nigeria. Whether you have 1–3 years of customer service experience or you are an OND holder looking for your first banking role, this recruitment offers a clear entry point into the financial sector.
Teller
(Lagos, Abuja, PH, Kano + others)
Entry level (Teller)
careers@titanbank.com
About Titan Trust Bank
Titan Trust Bank is a commercial bank that has grown rapidly through strategic moves, including the acquisition and integration of Union Bank of Nigeria.
The combined entity now operates one of the larger branch networks in the country with strong emphasis on digital banking and customer experience.
The current recruitment drive supports ongoing expansion and branch strengthening across key cities. Working here gives you exposure to modern banking operations while serving a diverse customer base that includes individuals, SMEs and corporate clients.
Customer Service Officer Role
FULL TIME
Customer Service Officer
1–3 years experience • Nationwide
Key Responsibilities
- Deliver excellent frontline service by handling customer enquiries, account issues and product requests professionally.
- Resolve complaints quickly and escalate complex cases to supervisors when needed.
- Promote bank products — savings accounts, debit cards, loans and digital channels — through genuine needs-based conversations.
- Keep customer records accurate and up to date in the core banking system.
- Stay current on all products, fees, promotions and regulatory requirements.
Requirements
- BSc or HND in any discipline
- 1–3 years customer service experience (banking/finance experience is an advantage)
- Excellent verbal and written communication
- Strong attention to detail and problem-solving skills
- Ability to work in a target-driven team environment
- Good knowledge of Microsoft Office and banking software
Teller Position
FULL TIME
Teller
OND Upper Credit • Max 27 years • Nigeria
Key Responsibilities
- Process deposits, withdrawals, transfers, cheque cashing and bill payments accurately.
- Balance cash drawer daily and manage ATM replenishment and reconciliation.
- Cross-sell bank products and meet monthly sales targets.
- Strictly follow security protocols, KYC and anti-fraud procedures.
- Provide clear information on products and resolve basic customer issues at the counter.
Requirements
- OND Upper Credit only
- Maximum age: 27 years
- Previous cash handling, retail or customer service experience preferred
- Strong numerical accuracy and attention to detail
- Good computer skills and ability to learn banking software quickly
- High integrity and ability to work under pressure
Quick Comparison: CSO vs Teller
| Criteria | Customer Service Officer | Teller |
|---|---|---|
| Education | BSc / HND (any discipline) | OND Upper Credit only |
| Experience | 1–3 years | Entry level (cash handling advantage) |
| Age Limit | Not specified | Maximum 27 years |
| Core Focus | Relationship & product sales | Cash transactions & accuracy |
| Best For | People who enjoy talking to customers and hitting targets | Detail-oriented candidates who like structure and numbers |
Salary Expectations & Benefits (2026)
Titan Trust Bank does not publish exact salary figures publicly. However, based on current market data for similar roles in mid-tier Nigerian commercial banks:
Typical benefits include pension contribution, health insurance, performance bonuses, staff welfare packages and opportunities for internal promotions.
Many banks also offer preferential staff loan rates after confirmation.
How to Apply for Titan Trust Bank Jobs
Update your CV to highlight customer service, cash handling, sales or any target-driven experience. Use clear headings and quantify achievements where possible (e.g. “Handled 80+ customer interactions daily” or “Maintained 100% cash balance accuracy for 6 months”).
Subject line examples that work well:
- • Application for Customer Service Officer Position – [Your Full Name]
- • Teller Application – [Your Full Name] – OND Holder
Email your CV (PDF format, max 2 pages) to: careers@titanbank.com
You can also check the official careers page at titanbank.com/careers and the SeamlessHiring portal for any additional instructions.
5 Tips to Stand Out in Your Application
- 01 Tailor your CV to the exact keywords in the job description (customer service, cash handling, cross-selling, compliance).
- 02 For Teller roles, emphasize any previous experience with money, accuracy or high-volume transactions (retail, POS, market sales, etc.).
- 03 Show you understand the bank’s focus on digital channels and customer experience in your cover note or email body.
- 04 Avoid generic CVs. Recruiters can spot copy-paste applications instantly.
- 05 Be ready for the next stage — many banks conduct numerical aptitude tests and customer service scenario interviews.
What Happens After You Apply?
Typical stages for roles like these include:
- CV screening
- Aptitude or numerical test (common for teller positions)
- Panel or one-on-one interview (often includes role-play for customer service scenarios)
- Background and reference checks
- Offer and onboarding
Ready to start your banking career?
Send your CV to careers@titanbank.com today. For more 2026 bank recruitment updates, CV templates and interview guides, explore our resources.
Frequently Asked Questions
What qualifications do I need for the Teller position?
Is Titan Trust Bank still recruiting in 2026?
How do I send my CV to Titan Trust Bank?
Can fresh graduates or NYSC members apply?
ALSO READ: How to Write a Winning CV for Nigerian Bank Jobs 2026
ALSO APPLY: Similar Customer Service Roles at Other Commercial Banks