Vacancies at CabVibe Service Limited

Vacancies at CabVibe Service Limited

CabVibe is a leading e-hailing service provider, dedicated to delivering seamless and affordable rides to users. Our mission is to make transportation efficient and accessible, providing top-notch service through an easy-to-use app and a professional team committed to customer satisfaction.

We are recruiting to fill the position below:

Job Title: Secretary

Location: Nigeria
Employment Type: Full-time

Job Description

• We are looking for an organized and detail-oriented Secretary to join the CabVibe team. In this role, you will be responsible for providing administrative support to our management team, handling scheduling, organizing documents, and coordinating meetings.
• The ideal candidate will be proactive, dependable, and able to handle sensitive information with discretion.

Key Responsibilities

• Organize and schedule meetings and appointments for management.
• Manage internal and external communications.
• Maintain accurate records and files, both digital and physical.
• Prepare and distribute meeting minutes and reports.
• Provide general office support, including handling correspondence and calls.

Qualifications

• A minimum of a High School Diploma; a Bachelor’s Degree is preferred; additional administrative training is a plus.
• Must have 1-3 years experience.
• Proven experience as a secretary or in a similar administrative role.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
• Excellent organizational and time management skills.
• Strong attention to detail and ability to maintain confidentiality.

Benefits

• Competitive salary.
• An inclusive and supportive work environment.
• Professional growth and career development opportunities.

Application Closing Date
10th November, 2024

Method of Application
Interested and qualified candidates should send their Resume to: support@cabvibe.com using the Job Title as the subject of the mail.

Job Title: Customer Care Support

Location: Nigeria
Employment Type: Full-time

Job Description

• As a Customer Care Support team member, you will be the first point of contact for CabVibe users, addressing queries, resolving issues, and ensuring customer satisfaction.
• You will handle inquiries via phone, email, and chat, ensuring users receive quick and efficient assistance.
• Your role will be essential in maintaining a positive experience for our customers, thereby contributing to our brand’s reputation and user retention.

Responsibilities

• Provide prompt and professional customer support to users.
• Address user complaints and provide solutions efficiently.
• Collaborate with other departments to resolve complex issues.
• Document and escalate issues to relevant departments when necessary.
• Gather customer feedback and report trends to improve service quality.

Qualifications

• A minimum of a high school diploma; Bachelor’s degree preferred; additional qualifications are a plus.
• 1+ years of experience in customer support or a related field.
• Excellent communication skills, both written and verbal.
• Strong problem-solving abilities and attention to detail.
• Ability to work flexible hours, including evenings and weekends.

Benefits

• Competitive salary.
• Professional training and career development opportunities.
• An inclusive and supportive work environment.

Application Closing Date
12th November, 2024.

How to Apply
Interested and qualified candidates should send their CV to: support@cabvibe.com using the Job Title as the subject of the mail.

Note: CabVibe is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Title: Manager

Location: Nigeria
Employment Type: Full-time

Job Description

• We are seeking a highly motivated and experienced Manager to lead and oversee day-to-day operations.
• In this role, you will be responsible for setting strategic goals, managing budgets, and ensuring the efficiency of business operations.
• You will work closely with various departments, ensuring seamless coordination and striving to meet the company’s goals.

Key Responsibilities

• Develop and implement strategic plans for business growth.
• Oversee daily operations, including driver performance, user satisfaction, and team productivity.
• Manage budgets, forecast expenses, and analyze financial performance.
• Ensure compliance with industry regulations and company policies.
• Hire, train, and mentor team members to foster a positive work environment.

Qualifications

• Bachelor’s Degree in Business Administration, Management, or a related field.
• 2 – 5 years of management experience, preferably in the e-hailing or transportation sector.
• Strong leadership, communication, and decision-making skills.
• Knowledge of budget management and strategic planning.
• Ability to motivate and inspire a team toward achieving goals.

Benefits

• Competitive salary and performance-based bonuses.
• Generous vacation policy and paid leave.
• Opportunity to work in a fast-growing, innovative industry.

Application Closing Date
12th November, 2024.

How to Apply
Interested and qualified candidates should send their resume to: support@cabvibe.com using the Job Title as the subject of the mail.

Note: CabVibe is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.