Vacancies at Cellulant Nigeria Limited

Vacancies at Cellulant Nigeria Limited

Cellulant is Africa’s no.1 company in the payments & transfers category – FIntech Awards 2016. We are a PPISP (Payment Platform Infrastructure Service Provider) regulated by the Central Bank of Nigeria (CBN) and insured by Nigerian Deposit Insurance Corporation (NDIC).

We are recruiting to fill the position below:

Job Title: Senior Product Manager, Value Added Services

Location: Nigeria

Job Description

• Role Overview: We are seeking a Commercial & Integration Product Owner for VAS who will be responsible for overseeing the entire lifecycle of our VAS offerings, including Billers, Data & Airtime, and Messaging (USSD + SMS, Bulk and Single) and Data Monetization.
• This role combines strategic product ownership, commercial insight, and technical expertise to ensure that these products deliver exceptional value to both customers and the business.
• As the owner of these products, you will define the vision, strategy, and roadmap while ensuring successful integration with both internal systems and external partners.
• You will also take an active role in presales conversations, helping acquire new business and expanding existing client relationships.
• You will work closely with cross-functional teams including engineering, sales, marketing, and customer support to ensure seamless product delivery and optimal customer experiences

Responsibilities
Vision & Strategy Development:

• Lead the vision, strategy, and product roadmap for the Billers, Data & Airtime, and Messaging (USSD + SMS) and Data Monetization products, aligning with the overall company objectives and market demands.
• Identify opportunities for data-driven innovation and define strategies to monetize customer data responsibly and ethically, leveraging insights for business growth.
• Identify key growth opportunities for VAS offerings, using market insights, customer feedback, and competitor analysis to shape product features and value propositions.
• Stay ahead of industry trends and emerging technologies in the telecommunications and payments sectors, ensuring that our VAS offerings remain competitive and relevant.
• Define clear product goals and KPIs to measure success and ensure that products deliver value to both the business and customers.

Commercial Ownership & Business Development:

• Own the commercial lifecycle of VAS products, from ideation through to delivery and ongoing optimization, ensuring alignment with customer needs and market demands.
• Lead presales conversations with potential clients, helping them understand the value of our VAS offerings (Billers, Data, Airtime, and Messaging) and data monetization, and tailor solutions to meet their specific requirements.
• Collaborate with the sales and business development teams to generate new business and expand our market share by identifying new opportunities for product adoption.
• Develop strong relationships with key stakeholders, including billers, telecom operators, and external vendors, ensuring product adoption and growth.
• Support the sales team by providing product knowledge and technical expertise during the presales process, contributing to the successful acquisition of new clients.

Integration Management:

• Oversee the integration of VAS products including data-driven platforms with client systems, telecom operators, and third-party platforms, ensuring seamless connectivity and high-quality service delivery.
• Ensure all technical requirements for integration are defined and met, working closely with engineering teams to ensure a smooth implementation process.
• Troubleshoot and resolve any integration issues during the onboarding process, providing guidance and support to clients and partners.
• Document integration best practices and maintain clear communication with clients and internal teams to ensure efficient and effective implementations.

Product Delivery & Cross-Functional Collaboration:

• Work with engineering teams to define product requirements, develop technical specifications, and ensure that VAS products are developed according to timelines and quality standards.
• Collaborate with marketing and customer support teams to ensure proper product positioning, user adoption, and customer education.
• Provide training to internal teams (sales, marketing, customer support) on the capabilities and data monetization solutions and benefits of VAS products to drive business success.
• Ensure that product documentation, including user guides and technical manuals, is clear, up-to-date, and accessible to internal and external stakeholders.

Performance Monitoring & Data Monetization:

• Monitor the performance of VAS products, analyzing usage patterns, customer feedback, and market data to identify areas for improvement.
• Use product performance metrics to continuously optimize the product suite, enhancing functionality and user experience.
• Collaborate with engineering to prioritize product enhancements and new features based on customer feedback and business priorities.
• Drive product adoption and customer retention by ensuring products are consistently aligned with customer needs and deliver measurable value

Risk Management & Compliance:

• Ensure all VAS products comply with industry regulations and standards, including data privacy, security, and telecommunications regulations.
• Work closely with legal, compliance, and security teams to address any regulatory or security concerns and ensure product compliance.
• Proactively identify and manage risks related to product performance, client integrations, and market dynamics.

Requirements

• Bachelor’s degree in Business, Engineering, Computer Science, Telecommunications, or a related field. Advanced degrees or relevant certifications are a plus.
• 7-10 years of experience in product management or product ownership, with a focus on Value-Added Services (VAS) in telecommunications, payments, or similar industries.
• Proven experience in managing presales conversations and acquiring new business, with a strong understanding of customer needs and how to provide tailored solutions.
• Expertise in managing the commercial and technical aspects of products like billers, data/airtime services, and messaging solutions (USSD, SMS)and data-driven platforms.
• Experience working with telecom operators, third-party platforms, and integrating complex systems.

Skills & Expertise:

• Strong commercial acumen with the ability to define product strategy, develop business cases, and engage in presales conversations with prospective clients.
• Solid technical understanding of integration processes, APIs, and the architecture of VAS products like USSD/SMS, bill payment systems, and airtime top-up services data monetization platforms,
• Strong communication skills, capable of conveying complex technical concepts to both internal stakeholders and external customers.
• Proficiency in agile methodologies and product lifecycle management tools (e.g., JIRA, Confluence).
• Customer-centric mindset with a passion for creating innovative solutions that meet market demands and enhance the customer experience.
• Highly organized, proactive, and results-driven, with the ability to balance multiple priorities and drive cross-functional teams towards common goals.
• Strong leadership skills, with the ability to influence and engage stakeholders at all levels.
• Be based in Africa or willing to spend significant time in Africa to engage with customers and teams effectively.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Principal, Data Engineer

Location: Nigeria
Job type: Full time
Department: Technology

Job Description

• As the Principal Engineer in the Database & Data Engineering Department, you will be responsible for building and maintaining Cellulant’s rapidly expanding Data Infrastructure.
• You will be responsible for architecting, implementing, and maintaining our data infrastructure while ensuring high availability, performance, and security of our databases.
• The ideal candidate will have deep expertise in database design, data pipelines, ETL processes, AWS data solutions, on-prem database setups, and cloud-native architectures.

Core Responsibilities

• Build different types of data warehousing solutions to meet Cellulant’s data needs.
• Lead the design, implementation, and successful delivery of large-scale data solutions involving multiple data sources.
• Build scalable data infrastructure and understand distributed systems concepts from a data storage perspective.
• Utilize expertise in SQL, ETL, and data modeling.
• Ensure the accuracy and availability of data and understand how technical decisions impact analytics and reporting.
• Deploy and maintain relational and NoSQL databases, including MySQL, PostgreSQL, Oracle, and Redis.
• Optimize database performance, indexing, partitioning, and query tuning.
• Manage database migrations and upgrades,
• Implement high availability, clustering, replication strategies, and disaster recovery solutions for on-prem and cloud databases.
• Work closely with networking and security teams to ensure secure database access.
• Develop and manage ETL pipelines using tools like AWS Glue and Lambda.
• Ensure data quality, governance, and compliance with standards like GDPR, HIPAA, and SOC 2.
• Mentor and coach junior data engineers and DBAs, fostering a culture of automation and DevOps best practices.
• Leverage AWS Database Migration Service (DMS) for seamless data replication and migration.
• Utilize data streaming platforms like Kafka.
• Monitor and analyze database performance using Datadog and other observability tools.
• Implement infrastructure as code (IaC) using tools like Terraform and Ansible for database provisioning and automation.
• Establish data security and encryption best practices across database environments.
• Develop strategies for cost optimization and resource efficiency across cloud-based and on-prem data infrastructure.
• Define SLAs, performance benchmarks, and monitoring standards for data services.
• Collaborate with product and analytics teams to ensure scalable data solutions align with business goals.

Key Relationships

• Software Engineers.
• Infrastructure Engineers.
• CI/CD Engineers.
• Data Warehouse Team.
• Customer Success Teams.
• Service Operations Team.

Qualifications

• Having obtained a Degree in a relevant Computer Science.
• Qualified to ISEB/ISTQB Foundation Level or better.
• You’ve got a working knowledge of Docker.
• You’re interested in growing your knowledge and skills in Test Environment Provisioning and Configuring using technologies like Terraform, Ansible, Kubernetes, GCP, or AWS.h
• Knowledge Continuous Integration systems (e.g., Jenkins, Travis, GitLab), Programming languages and tools: Python, Selenium, Java, XML, SQL, JavaScript and REST API testing tools such as Postman, SOAP UI, JMeter.

Experience:

• 8+ years of experience in database administration and data engineering.
• Expertise in SQL database administration, tuning, and optimization.
• Experience with AWS RDS, Aurora, and DynamoDB.
• Vast experience deploying large-scale SQL databases and data warehouse platforms.
• Experience deploying services on Managed Databases & Data Warehouses using cloud providers like AWS, GCP, and Azure.
• Proven experience with on-prem database architecture, high availability, and disaster recovery strategies.
• Familiarity with security best practices and compliance frameworks.
• Strong experience with IaC tools like Terraform, Ansible, or CloudFormation.
• Experience with deploying Non-relational (NoSQL/NewSQL) databases will be an added advantage
• Solid Experience in the administration of Linux environments.
• Solid Experience in the administration of data streaming platforms eg Kafka
• Experience with data programming/scripting languages eg Python, R is desirable.
• A solid understanding of Internet-based technologies (TCP/IP, DNS, Security, HTTP/HTTPS)
• Strong security awareness for cloud and on-prem databases.
• Ability to document key design and operational practices.
• Experience with Machine Learning model creation, training & operationalisation
• Familiarity with data lake architectures and big data frameworks.

Skills:

• Database Administration for SQL and NoSQL environments.
• Linux Administration.
• Proficiency in Data Streaming Platforms (Kafka).
• Programming/scripting languages (Python, R) desirable.
• Infrastructure as Code (IaC) proficiency (Terraform, Ansible, CloudFormation).
• Database security and encryption best practices.
• Performance tuning and capacity planning.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Principal – Oracle Netsuite Administrator

Location: Nigeria
Job type: Full time
Department: Finance

Job Description

• As the Principal, Oracle NetSuite Administrator, you will lead the configuration, optimization, and maintenance of Oracle NetSuite, ensuring it meets the needs of our finance, accounting, and business operations.
• This role requires a deep understanding of NetSuite capabilities and financial processes, with a particular focus on multi-currency, multi-subsidiary operations in the payments industry.
• You will work closely with finance, IT, and business leaders to automate processes, enhance reporting, and ensure compliance with regulatory standards.

Core Responsibilities
NetSuite Administration & Optimization:

• Lead the configuration, maintenance, and enhancement of Oracle NetSuite, ensuring alignment with Cellulant’s business needs and industry standards.
• Optimize financial modules (General Ledger, Accounts Payable, Accounts Receivable, Revenue Recognition, Multi-Currency, Multi-Subsidiary).
• Design and implement custom workflows, reports, dashboards, and automation to improve efficiency across finance, accounting, sales, marketing, and customer support.
• Manage user roles, permissions, and security settings, ensuring compliance with data protection and internal security policies.

Finance & Business Process Support:

• Collaborate with the finance team to streamline financial reporting, reconciliations, and compliance processes.
• Automate key finance functions, including bank reconciliations, revenue recognition, intercompany transactions, and expense management.
• Improve financial data accuracy and reporting by refining NetSuite configurations and analytics capabilities.

Technical Support & Troubleshooting:

• Provide technical support and troubleshooting for NetSuite-related issues, ensuring system reliability and performance.
• Work with third-party vendors to manage integrations and system extensions.
• Document system configurations, processes, and procedures for knowledge sharing and continuity.

System Enhancements & Upgrades:

• Lead NetSuite upgrade projects, ensuring the adoption of new features and compliance with global best practices.
• Implement SuiteFlow, SuiteScript, and API integrations to enhance NetSuite’s functionality.
• Work with IT teams to ensure seamless data integration between NetSuite and other key business applications.

User Training & Adoption:

• Conduct training sessions for finance and business users, ensuring optimal NetSuite utilization.
• Develop user guides and best practices documentation to improve adoption and reduce system errors.

Key Relationship

• Finance Department.
• IT.
• Business Leaders.
• Additional Stakeholders: Commercial, Regulator and Customer Support Teams.

Qualifications

• 5+ years of hands-on experience as a NetSuite Administrator, with deep expertise in financial and accounting modules.
• Strong knowledge of finance and accounting principles within a multi-currency, multi-subsidiary environment.
• NetSuite Administrator Certification is required.
• Experience customizing NetSuite using SuiteScript 2.0, SuiteFlow, Saved Searches, and Reports.
• Proficiency in SQL & PL-SQL for data extraction and analytics.
• Strong problem-solving and project management skills.
• Excellent communication and stakeholder management skills, with experience supporting finance teams.

Experience:

• Expertise in SQL database administration, tuning, and optimization.
• Experience in the payments industry with knowledge of international payment systems and regulatory requirements.
• Additional NetSuite certifications (e.g., SuiteFoundation, Financial User).
• Experience with RESTful APIs and web services for integrations.
• Knowledge of financial compliance across multiple jurisdictions.
• Experience with AWS RDS, Aurora, and DynamoDB.

Skills:

• Oracle NetSuite (Advanced Level)
• SuiteScript 2.0 & SuiteFlow
• Saved Searches, Reports, & Dashboards
• NetSuite Financial Modules (GL, AP, AR, Revenue Recognition, Multi-Subsidiary)
• SQL & PL-SQL (Advanced Level)
• Excel (Advanced Level)

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Senior Site Reliability Engineer ( SRE) – Observability

Location: Nigeria
Job type: Full time
Department: Technology

Job Description

• As a member of the Observability team, you will be responsible to maintain and develop the observability tooling.
• You will use industry best practices to help with the design and development of observability processes and tooling using your software development/ systems administration knowledge.
• You will be expected to champion automation efforts within the team from deployment of your code to identifying opportunities for end to end automation in event and incident management.

Core Responsibilities

• Your role is to Build, scale and manage our observability stack across our multi-tenant infrastructure including managing our observability tooling clusters, logging pipelines and telemetry system data.
• You will Actively engage and help our developers to improve the monitoring of their services
• Actively drive initiatives towards better system design and implementation of new technologies.
• You will work to develop additional capabilities on our observability platforms by incorporating additional data types like clickstream data and frontend user interactions.
• You will drive key initiatives in modern observability concepts like, SLIs, SLOs, error budgets, distributed tracing, canonical logging, etc.
• You will collaborate with architects, leads and managers to foster a data driven culture based on observability and reliability
• You will be responsible for developing machine learning capabilities into the observability systems to enhance signal and reduce noise.
• You will participate in observability on-call rotation to support any issues affecting the observability systems and to support other technology teams in investigations during major incidents

Key Relationship

• Customer Success
• Software Engineering
• Platform Engineering
• Service Operations

Qualification and Experience

• Bachelor’s Degree in an appropriate field of study, including computer science, engineering, information technology, Statistics, or related study with 5+ years of experience.
• Familiar with programming language concepts (Go, Java, Ruby, Python, Javascript)
• Experience with cloud infrastructure and services, especially AWS.
• Experience defining, measuring, and improving Reliability Metrics (SLO/SLI), Observability (Monitoring, Logging-Tracing solutions), Operations Processes (Incident, Problem Management), and Operations Toil Reduction through Automation;
• Experience in programming/ Scripting. Knowledge in python and MySQL, bash, Terraform, Ansible, gitlab and other scripting/ automation tools.
• Experience with distributed systems in a production operations environment.
• Multi-tasking and effective oral and communication skills
• Good understanding of AWS services (Glue and Athena, Amazon Cloudwatch, QuickSight), Kubernetes (EKS), ElasticSearch/ OpenSearch , Newrelic or similar observability tools, Zabbix, Grafana, PagerDuty.
• Proven use of AI (ML/ DL) for data management/ Analysis
• Solid experience is Software Development and/or Systems Administration

Skills:

• Programming and Scripting Skills – PHP, Python, Bash, Perl, Java.
• Systems Administration.
• Data Analytics and Visualization

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online