Vacancies at Duplo 

Vacancies at Duplo

Duplo is a Lagos-based fintech startup that enables businesses in Africa to digitize their receivables and payables, reduce time-to-cash, lower transaction costs, and generate more revenue from their business customers. We want to make B2B payments as simple as P2P payment apps. Most business payments in Africa are made offline….yikes. We are on a mission to transform this. We are backed by top investors including Point Nine, Tribe Capital, Commerce Ventures, Liquid2 Ventures, Basecamp Fund, Soma Capital, YCombinator, Oui Capital, and others.

We are recruiting to fill the position below:

Job Title: Payment Operations Manager

Location: Lagos
Department: Operations

Description

• The Payments Operations Manager will play a critical role in ensuring smooth and efficient payment operations , managing relationships with financial institutions, and ensuring compliance with regulatory requirements.
• The ideal candidate will have a strong background in payment systems, a deep understanding of the financial landscape in Africa, and the ability to drive operational excellence.

Key Responsibilities

• Responsible for the day-to-day operations & set up mechanisms/processes to monitor payment success rates 24/7 across banks, partners, merchants and improve the same through operational excellence.
• Monitor and manage payment processing systems to ensure optimal performance, identifying and resolving any issues that arise.
• Develop and implement standard operating procedures (SOPs) for payment operations, ensuring consistency and efficiency across all processes.
• Partner with product, and engineering to implement new payment products, expand capabilities and expand our functionalities across borders
• Identify and manage relationships with financial institutions, payment processors, and other key vendors/partners, ensuring service level agreements (SLAs) are met.
• Negotiate contracts with payment processors and other service providers to ensure favorable terms and conditions for Duplo as we expand to other geographies and improve our products.
• Ensure all payment operations comply with relevant regulatory requirements, including AML/KYC, data protection, and other financial regulations.
• Work closely with the compliance team to monitor and mitigate risks associated with payment processing, including fraud prevention and detection.
• Conduct regular audits of payment processes and systems to ensure compliance and identify areas for improvement.
• Analyze payment data to identify trends, inefficiencies, and opportunities for cost savings or process improvements.
• Lead initiatives to optimize payment processing costs, improve transaction speed, and enhance overall customer experience.

Requirements

• Minimum of 5 years of experience in payment operations, financial services, fintech, or a related industry
• Bachelor’s Degree in Finance, Business Administration, or a related field
• Extensive experience with payment processing systems, gateways, and related technologies.
• In-depth knowledge of AML/KYC, data protection, and financial regulations related to payment processing.
• Strong understanding of payment routing, settlement processes, and reconciliation.
• Experience integrating payment systems with banks, processors, and third-party services.
• Proven experience in leading teams and functions.
• Excellent negotiation and relationship management skills.
• Analytical mindset with the ability to make data-driven decisions.
• Excellent communication and presentation skills.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Senior Product Manager, Software

Location: Lagos
Department: Product

Responsibilities

• Define the product strategy for Duplo’s SaaS products and build an effective roadmap.
• Contribute to the product vision together with the Chief Product Officer.
• Lead product pods and collaborate with other teams to deliver on goals.
• Lead innovation by proposing ambitious features.
• Validate product strategies that will have outsized impact with a combination of qualitative user research and quantitative experimentation.
• Work with merchant-facing internal stakeholders, direct and utilize user research, data analysis, and market research to identify high-priority seller and business opportunity areas

Requirements

• 7+ years of product management experience building SaaS products or equivalent in a fast-paced environment.
• Experience developing product strategies and breaking them down into clearly scoped roadmaps and requirements.
• Analytical rigor – experience diving into data and extrapolating insights to make decisions.
• Strong knowledge of UI/UX
• Strong written and verbal communication skills, with the ability to create clarity from ambiguity and distill complex issues into easy-to-understand narratives.
• Experience testing and launching products at scale with a high bar for experimental rigor.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Senior Business Development and Partnerships Manager

Location: Lagos
Employment Type: Full Time
Department: Sales and Business Development

Description

• This is a unique opportunity. You’ll have the responsibility and resources to take a significant part in the creation of a paradigm-changing product that will impact millions.
• The Senior Business Development and Partnerships Manager will work in collaboration with the Vice President of Sales and be responsible for driving sales, revenue generation and market expansion within Duplo’s target enterprise business segments.
• The Senior Business Development and Partnerships Manager will play a pivotal role in achieving the company’s overall business objectives and sales targets.

Responsibilities

• Assume direct accountability for sales growth and performance on Duplo’s products –  payments, expense management and vendor management solutions
• Work with the Vice President of Sales to recommend, develop, and implement new and creative approaches to drive recurring revenue across Duplo’s product offerings
• Collaborate with Finance, Product Management, and Marketing on messaging, pricing strategies, and business models to achieve revenue goals
• Collaborate with Marketing for demand generation, inbound and outbound, and other marketing programs to drive high conversion rates and efficient customer acquisition.
• Monitor competitor products, sales, and marketing activities
• Develop and analyze sales reports and performance metrics to assess the effectiveness of sales strategies; utilizing data-driven insights to make informed decisions and continually improve sales processes.
• Recommend product positioning and pricing strategy to produce the highest possible long-term market share
• Participate in high-level sales presentations and negotiations with enterprise clients.
• Identify and establish relationships with potential merchants and suppliers.
• Negotiate contracts and agreements; ensuring favorable terms, pricing  and SLAs
• Structure, price, negotiate and execute large channel partnerships and other agreements
• Establish, nurture, and expand the partner relationship to drive increased preference for Duplo’s products and solutions
• Drive engagement and adoption by partners to scale business growth
• Stay informed about industry trends, competitor activities, and emerging opportunities in the enterprise B2B payments sector. Utilize market insights to refine the sales strategy and identify potential business partnerships.

Requirements

• At least 8 – 10 years experience in Saas B2B sales, payments, fintech, corporate banking is required
• Proven track record of selling to enterprise customers
• 5+ Years of experience structuring, pricing, and negotiating large-scale partnerships
• Proven track record of meeting and exceeding established goals for the business and for partners
• Ability to work with multiple stakeholders
• Ability to make decisions in a changing environment, anticipate future needs and drive results.
• Strong sense of ownership and determination to get things done.
• Exceptional communicator (written and oral) with strong interpersonal skills
• Can-do attitude with a willingness to roll up your sleeves and figure it out
• Be emotionally intelligent, humble, and excited to work within a team with a diverse set of experiences, backgrounds, and skills.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Quality Assurance Engineer

Location: Lagos
Employment Type: Full Time
Department: Technology

Description

• This is a unique opportunity. You’ll have the responsibility and resources to take a significant part in the creation of a paradigm-changing product that will impact millions.

Responsibilities

• Design and implement testing plans for products
• Draft quality assurance policies and procedures.
• Identify procedures and scenarios for the quality control of products and services
• Perform product reviews and inform the development team of defects and errors
• Communicate quantitative and qualitative findings from test results to the development team
• Monitor efforts to resolve product issues and track progress
• Ensure that the final product satisfies the product requirements and meet end-user expectations
• Spot areas for improvement to enhance the product’s efficiency
• Research the current market for similar products and compare results
• Documents found bugs and other software issues, and write reports detailing these issues and the potential problems they may create.
• Develop and execute test plans to ensure that all objectives are met.
• Implement and monitor test scripts to assess functionality, reliability, performance, and quality of the service or product.
• Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved.
• Ensure that user expectations are met during the testing process.
• Investigate customer complaints and product issues.
• Ensure ongoing compliance with quality and industry regulatory requirements.
• Perform other functions related to Service Management.
• Designing test automation strategy, automating and maintaining  UI and API regression tests

Requirements

• Minimum of 4  years of experience in a similar role.
• Experience in drafting quality assurance policies and procedures.
• Experience with test automation(use of tools such as Selenium, Cypress, Webdriver IO)
• Experience in writing quality test plans, test cases, bug reports and test reports.
• Experience in quality inspection, auditing, and testing.
• Excellent communication skills, both written and verbal.
• An execution mindset, good analytic skills and a team-play attitude.
• Prior experience working in fintech is an advantage.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Payment Operations Manager

Location: Lagos
Department: Operations

Description

• The Payments Operations Manager will play a critical role in ensuring smooth and efficient payment operations , managing relationships with financial institutions, and ensuring compliance with regulatory requirements.
• The ideal candidate will have a strong background in payment systems, a deep understanding of the financial landscape in Africa, and the ability to drive operational excellence.

Key Responsibilities

• Responsible for the day-to-day operations & set up mechanisms/processes to monitor payment success rates 24/7 across banks, partners, merchants and improve the same through operational excellence.
• Monitor and manage payment processing systems to ensure optimal performance, identifying and resolving any issues that arise.
• Develop and implement standard operating procedures (SOPs) for payment operations, ensuring consistency and efficiency across all processes.
• Partner with product, and engineering to implement new payment products, expand capabilities and expand our functionalities across borders
• Identify and manage relationships with financial institutions, payment processors, and other key vendors/partners, ensuring service level agreements (SLAs) are met.
• Negotiate contracts with payment processors and other service providers to ensure favorable terms and conditions for Duplo as we expand to other geographies and improve our products.
• Ensure all payment operations comply with relevant regulatory requirements, including AML/KYC, data protection, and other financial regulations.
• Work closely with the compliance team to monitor and mitigate risks associated with payment processing, including fraud prevention and detection.
• Conduct regular audits of payment processes and systems to ensure compliance and identify areas for improvement.
• Analyze payment data to identify trends, inefficiencies, and opportunities for cost savings or process improvements.
• Lead initiatives to optimize payment processing costs, improve transaction speed, and enhance overall customer experience.

Requirements

• Minimum of 5 years of experience in payment operations, financial services, fintech, or a related industry
• Bachelor’s Degree in Finance, Business Administration, or a related field
• Extensive experience with payment processing systems, gateways, and related technologies.
• In-depth knowledge of AML/KYC, data protection, and financial regulations related to payment processing.
• Strong understanding of payment routing, settlement processes, and reconciliation.
• Experience integrating payment systems with banks, processors, and third-party services.
• Proven experience in leading teams and functions.
• Excellent negotiation and relationship management skills.
• Analytical mindset with the ability to make data-driven decisions.
• Excellent communication and presentation skills.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Treasury Manager

Location: Lagos
Department: Operations

Description

• We’re hiring a Treasury Manager to join our growing team in managing and optimizing our customers’ international financial transactions.
• This individual will be responsible for overseeing the remittance processes, ensuring compliance with international regulations, and implementing efficient treasury management strategies.
• The primary focus will be on facilitating secure and timely international fund transfers while mitigating financial risks.

Responsibilities

• Ensure a healthy cash flow for the company by managing and optimizing cash resources.
• Open and manage accounts, ensuring timely filing of all bank and treasury correspondence.
• Interact with bankers and manage relationships with all our entities.
• Regularly update rates on our Dashboard and oversee rate negotiation with partners and liquidity providers.
• Manage liquidity partners/providers and source for new partners to ensure effective and market-competitive rates for customer transactions.
• Oversee payment structures and processes to avoid overpayments/underpayments.
• Work closely with the finance team to forecast and manage currency exposures
• Manage OTC transactions and fee negotiations with providers.
• Carry out daily, weekly, and monthly reconciliations, including GL journal entries related to payment postings.
• Provide input on weekly, monthly, quarterly, and year-end treasury/cash flow reports.
• Arrange to purchase and sell foreign currency as needed.
• Manage foreign currency exposure and payments, analyzing various scenarios and risks.
• Protect the business against adverse movements in foreign exchange rates

Requirements

• Minimum of 5 years work experience with foreign exchange in a Commercial/Investment Bank or non-bank financial institution (Fintech, or BDC).
• Accounting-related certification is an added advantage.
• Experience using online banking platforms, treasury systems, and accounting systems.
• In-depth knowledge of banking regulations, compliance, and payment systems.
• Strong understanding of treasury finance and accounting principles.
• Excellent knowledge of foreign exchange and risk management.
• Strong client relationship management skills.
• Exceptional analytical/problem-solving skills and attention to detail.
• Experienced with financial control and budgeting.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online