Vacancies at Food Concepts 

Vacancies at Food Concepts

Food Concepts commenced operations in 2001. From inception, our aim has been clear-cut and focused: to revolutionize the food sector in West Africa and to deliver extraordinary satisfaction to our stakeholders.

Since launching in 2004, Chicken Republic (Subsidiary of Food concepts) has already opened 55 stores in Nigeria and Ghana. On this basis, we are proud of the brand’s hard-earned reputation as the fastest growing chicken QSR in West Africa and the number 1 chicken QSR in Nigeria (both in revenues and number of outlets). In addition, Chicken Republic was ranked as one of Nigeria’s top 20 brands across all categories (Financial Standards Awards 2009).

We are recruiting to fill the position below:

Job Title: Area Manager II

Requisition ID: 1324
Location: Nigeria
Job Type: Full-time

Job Objective

• The Area Manager is responsible for a group of stores. He/She is responsible for ensuring these stores perform against set measurements targets, and that the team of people involved are properly motivated, developed and empowered to perform and progress in their respective career.

Key Responsibilities

• To improve sales growth across your stores through consistent execution of the compliance portfolio.
• To improve profitability across your stores through effective cost control
• To improve store retail standards through the consistent execution of the key performance indicates.
• To provide strong leadership and direction to your stores through clear communication, objective setting and performance management.
• To continuously improve the capability of the management teams by coaching and developing both technical and managerial skills
• To ensure your stores have the correct skilled resource to meet both operational and customer needs by having a live succession plan in place.
• Oversee and manage all aspects of the day-to-day restaurant operations, ensuring that:
• Operations are in sync with the Company’s strategy
• Identifying, targeting and securing business from new and existing customers
• Performance is constantly monitored against clearly established, defined and communicated performance indicators
• All value-adding creative activities of the Company are aligned with market opportunity for optimal performance
• Develop, administer and constantly review the operational and administrative policies, standards and practices employed by the Company. These shall cover but not be limited to:
• Performance Reviews and Audits
• Resource Planning and Optimization
• Planning and Budgeting
• Short Interval Controls
• Reporting Systems
• Financial and Efficiency Ratios
• Asset Management
• Ensure compliance with any and all requirements defined/established by Government Regulatory agencies who have an over-sight responsibility of the restaurants’ activities
• Develop, build and manage the restaurants’ relationship with all internal and external stakeholders by ensuring that regular and ad-hoc communication meetings/visits/sessions are held as and when required.

Key Performance Indicators

• Financial Indicators (all relative to agreed indices/ratios and or budgets)
• Monthly, Quarterly and Annual Revenues (if applicable)
• Cost Savings
• Revenue Contribution
• Gross Profit Margin, EBITDA, PAT
• OPEX (Actual vs. Budget)
• All other Performance Indicators will be based on performance against agreed objectives

Educational Qualifications/Experience

• Minimum of University Degree (a masters degree in Business Administration will be advantageous)
• Previous business development experience in the Food and or Retail environment
• Minimum of 8 years working experience

Skills, Competencies and Requirements:

• Strong domain knowledge of the QSR Industry and business
• Cost Management Skills
• Fundamentals of Accounting
• Business Planning and Modeling Skills
• Problem Solving & Analysis
• Performance Management
• Strong understanding of the several country’s specific business related laws, regulations and policies
• Networking Skills
• Relationship Management
• Customer Lifecycle Management

General Management Competencies/Requirements:

• Strong Leadership skills
• Strong Oral and Written Communication skills
• Strong Presentation Skills
• Strong Negotiation Skills
• Strong People Management Skills
• Brand Management
• Ability to plan, schedule and coordinate effectively.

Desired Personal Attributes:

• Integrity
• Proactive self-starter
• Assertiveness & tenacity
• Strong cerebral capacity
• Ability to work with all levels of management, build partnerships and teams
• Highly organized and significant ability to multi-task effectively
• Ability to cope with and work under pressure

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: IT Enterprise Associate

Requisition ID: 1621
Location: Nigeria

Job Purpose

• To build, maintain, support and administer infrastructure for vending/POS/ERP and identifying end-user requirements.
• Keeping data secure by managing access, privileges and information within the system.

Core Responsibilities and Key Result Areas
Support Systems:

• Support Restaurant managers work with other management staff to determine and implement specific technical needs and priorities of the organization
• Direct staff, determine necessary technology advances and educate staff on the use of software /hardware systems in the organization’s day-to-day operations
• Monitor systems to detect deficiencies, and recommend changes and solutions
• Generate innovative solutions, which continuously improve the performance of existing resources, processes or services
• Conduct training for Restaurant Managers and employees on new IT infrastructure implement or new IT trend in the industry
• Basic database management skills
• Understanding of different POS hardware/terminals
• repairing equipment and replacing parts
• planning and undertaking scheduled maintenance upgrades
• Ability to manage AD users and object preferably windows server 2008r2

IT Operations:

• Challenge others when the values are not demonstrate. Develop, Train and give feedback to subordinates where applicable.
• Conduct training for Restaurant Managers and employees on new IT infrastructure implement or new IT trend in the industry
• Share information, knowledge and experience freely with others
• Fully understand the set-up and operations of all Enterprise Solutions acquired and used by Food Concepts Plc
• Provide first level support to all users within the agreed timeframe
• Execute system control functions as requested by (and on behalf of) business owners
• Support Business Managers when they train their new staff on the use of the use of the system, by providing required intellectual assistance, software, hardware and/or training materials
• Update all relevant documentation (including Process Manuals, Training Manuals, Policy Documents, Configuration documents etc) required for the effective use of all enterprise solutions
• Prepare for and support the implementation of new enterprise solutions and/or the addition of new modules of existing enterprise solutions
• Ensure store wide reporting

Key Performance Indicators

• IT System uptime/downtime
• Mean Time Between Faults
• Mean Time to Resolve
• Number of system breaches due to virus attacks and or breaches
• Network Uptime/downtime
• Knowledge & Competencies
• ERP – Oracle, Micros
• IRP software

Job Specifications

• Minimum of university degree or HND in Computer Science, Information Technology or related discipline
• Possession of any relevant IT certification
• Minimum of 3 years relevant experience.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Transport Officer

Requisition ID: 1021
Location: Nigeria
Job Type: Full-time

Job Purpose

• Ensures that stock gets to their destinations safely, on time, and in the most cost-effective way.

Core Responsibilities and Key Result Areas

• Transport/Logistics Monitoring
• Planning and supervising the shipments from production to the end-user
• Scheduling daily and weekly routes
• Tracking orders using functional systems (e.g. barcodes, phone calls, e-maps, and tracking software)
• Monitor and report on transportation costs
• Ensure shipping documents are properly filed
• Report maintenance and repair needs for vehicles and equipment
• Research and suggest cost-effective shipping methods
• Keep organized records of vehicles, schedules, and completed orders
• Ensure compliance with company policies and shipping legislation
• Stay up-to-date with safety regulations
• Ensure and document dispatched and received stocks organizing meetings with the vendors for updates, service improvements, negotiations, and other logistics-related matters
• Representing the company in transport/logistics calls as assigned

Key Performance Indicators:

• Targeted stock delivery time against actual stock delivery time
• Targeted stock dispatch time against actual stock dispatch time
• Targeted cost of transportation against the actual cost of transportation per trip
• Timely submission of reports

Job Specifications

• A minimum of a Bachelor’s Degree or HND in Business Administration or any related discipline is required
• Possession of any relevant certification is essential
• Minimum of 2 years experience in  a similar role

Knowledge Requirements:

• Knowledge of supply chain tracks
• Knowledge of Cost management principles
• Knowledge of warehouse legislation, as well as policies and procedures
• Knowledge of dispatching orders and tracking vehicles
• Knowledge of warehousing, distribution, and maintenance operations
• Knowledge of QSR/Food Industry trends/ practices.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online