Vacancies at GIG Mobility

GIG Mobility, then God is Good Motors, wasfounded by the enterprising couple Edwin and Stella Ajaere in 1998to provide bus services across Nigerian cities. Their son, Chidi Ajaere, took over administration of the company which led to a reinvention of the business in 2010. The company has over 30 terminals across Nigeria and Ghana.

We are recruiting to fill the position below:

Job Title: Travel Sales Executive

Location: Nigeria
Employment Type: Full-time

Responsibilities

• Plan and sell airline tickets, accommodations, insurance and other travel service
• Ensure at least 30 booking tickets are done with travelstart through the GIGM website in a week
• Grow the customer base of Travelstart airline tickets through the GIGM website
• Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodations
• Provide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) totravelers
• Meet profit and sales targets on a monthly basis
• Book airline tickets, make hotel reservations and collect payment/fees through GIGM’s payment platforms
• Use promotional techniques and prepare promotional materials to sell itinerary tour packages
• Deal with occurring travel problems, complaints or refunds
• Attend travel seminars to remain updated with tourism trends
• Enter data into our software and maintain client files
• Network with tour operators to retain and build customer base
• Maintain statistical and financial records for proper decision making

Requirements and Skills

• Proven work experience as a Travel Agent
• Excellent knowledge of computer reservations systems and e-travelling
• Fluency in English; multilingualism is a plus
• Strong sales skills and commercial awareness
• Ability to interact, communicate and negotiate effectively
• Sound knowledge of domestic and international travel trends
• Degree in Hospitality, Travel, Tourism, Business or relevant field will be a plus
• Personal travel experience will be considered an advantage
• Ability to use Amadeus is also an added advantage.

Application Closing Date
15th May, 2025.

How to Apply
Interested and qualified  candidates should send their CV to: jobs@thegiggroupng.com using the Job Title as the subject of the email.

Job Title: Auto Quality Assurance Analyst

Location: Nigeria
Employment Type: Full-time

Job Description

• Verify all repairs and maintenance activities to ensure they meet quality standards before releasing vehicles for operations.
• Conduct pre-trip and post-trip inspections (PTI) to ensure all safety and complete checks before vehicles depart.
• Monitor technician activities to ensure compliance with standard repair procedures and prevent falsified or incomplete repairs.
• Investigate and document repair integrity issues, ensuring technicians and workshop teams are held accountable for their work.
• Track job card openings and closures, ensuring all completed repairs are properly documented and signed off within the required TAT.
• Ensure timely escalation of unresolved maintenance issues to the QA Manager and Regional Maintenance Managers (RMMs).
• Follow up on vehicles undergoing repairs, ensuring they are completed on time and made available for the next day’s operations.
• Provide daily reports on vehicle availability, highlighting risks, pending repairs, and readiness for operations.
• Prevent breakdown-related revenue losses by strictly following preventive maintenance for all vehicles.
• Monitor vehicle repair trends, identify patterns in recurring faults, and escalate to the QA manager and the RMMs to resolve systemic issues.
• Enforce accountability in terminal workshops, ensuring no technician signs off on repairs they have not fully completed.
• Ensure compliance with maintenance SOPs, challenging any deviation from standard processes that could lead to future breakdowns.
• Coordinate with captains and operations teams, gathering real-time feedback on vehicle performance and reporting any early warning signs.
• Promote integrity and discipline in the maintenance process, ensuring a culture of quality control and strict adherence to repair protocols.

Daily Tasks:
Conduct Pre-Trip & Post-Trip Inspections (PTI):

• Inspect vehicles before and after trips to verify repairs and ensure they meet operational standards.
• Confirm that captains report any unusual vehicle behavior.

Verify & Monitor Ongoing Repairs:

• Physically inspect repairs in progress to confirm quality repairs is being carried out correctly.
• Prevent falsified repairs by ensuring technicians complete all tasks before sign-off.

Follow Up on Job Card Closures:

• Ensure all completed repairs have corresponding job cards that are closed within the required timeframe.
• Escalate any job cards that remain open beyond the TAT.

Track & Report Daily Vehicle Availability:

• Compile a list of vehicles ready for the next day’s operations.
• Identify and escalate any vehicle at risk of missing operations due to incomplete repairs.

Monitor Recurring Faults & Repair Trends:

•  Identify vehicles with repeated faults and cross-check with past repairs.
• Investigate and follow up on repairs don at RRU due to Breakdown
• Report any trends of poor-quality repairs, part failures, or technician errors.

Ensure Compliance with Maintenance SOPs:

• Verify that all repair and maintenance processes are followed correctly.
• Reject any work done outside the approved process and escalate where necessary.

Qualifications

• Candidates should have a Bachelor’s Degree.
• 2 – 5 years work experience.

Application Closing Date
30th April, 2025.

How to Apply
Interested and qualified candidates should send their CV to: jobs@thegiggroupng.com using the Job Title as the subject of the mail.

Job Title: Maintenance Quality Assurance Officer

Locations: Utako – Abuja (FCT), Iyana Ipaja, Ikotun, Ajah, Jibowu, Cele & Festac – Lagos, Port Harcourt – Rivers, Aba – Abia, Asaba – Delta, Owerri – Imo, Uyo – Akwa Ibom, Calabar – Cross River, and Uselu, Apkapkava – Edo
Employment Type: Full-time

Job Description

• Verify all repairs and maintenance activities to ensure they meet quality standards before releasing vehicles for operations.
• Conduct pre-trip and post-trip inspections (PTI) to ensure all safety and complete checks before vehicles depart.
• Monitor technician activities to ensure compliance with standard repair procedures and prevent falsified or incomplete repairs.
• Investigate and document repair integrity issues, ensuring technicians and workshop teams are held accountable for their work.
• Track job card openings and closures, ensuring all completed repairs are properly documented and signed off within the required TAT.
• Ensure timely escalation of unresolved maintenance issues to the QA Manager and Regional Maintenance Managers (RMMs).
• Follow up on vehicles undergoing repairs, ensuring they are completed on time and made available for the next day’s operations.
• Provide daily reports on vehicle availability, highlighting risks, pending repairs, and readiness for operations.
• Prevent breakdown-related revenue losses by strictly following preventive maintenance for all vehicles.
• Monitor vehicle repair trends, identify patterns in recurring faults, and escalate to the QA manager and the RMMs to resolve systemic issues.
• Enforce accountability in terminal workshops, ensuring no technician signs off on repairs they have not fully completed.
• Ensure compliance with maintenance SOPs, challenging any deviation from standard processes that could lead to future breakdowns.
• Coordinate with captains and operations teams, gathering real-time feedback on vehicle performance and reporting any early warning signs.
• Promote integrity and discipline in the maintenance process, ensuring a culture of quality control and strict adherence to repair protocols.

Daily Task

• Conduct Pre-Trip & Post-Trip Inspections (PTI)
  • Inspect vehicles before and after trips to verify repairs and ensure they meet operational standards.
  • Confirm that captains report any unusual vehicle behavior.
• Verify & Monitor Ongoing Repairs
  • Physically inspect repairs in progress to confirm quality repairs are being carried out correctly.
  • Prevent falsified repairs by ensuring technicians complete all tasks before sign-off.
• Follow Up on Job Card Closures
  • Ensure all completed repairs have corresponding job cards that are closed within the required time frame.
  • Escalate any job cards that remain open beyond the TAT.
• Track & Report Daily Vehicle Availability
  • Compile a list of vehicles ready for the next day’s operations.
  • Identify and escalate any vehicle at risk of missing operations due to incomplete repairs.
• Monitor Recurring Faults & Repair Trends
  • Identify vehicles with repeated faults and cross-check with past repairs.
  • Investigate and follow up on repairs done at RRU due to Breakdown
  • Report any trends of poor-quality repairs, part failures, or technician errors.
• Ensure Compliance with Maintenance SOPs
  • Verify that all repair and maintenance processes are followed correctly.
  • Reject any work done outside the approved process and escalate where necessary.

Job Requirements

• Education: BSc or HND in Mechanical Engineering or related fields.
• Experience: Minimum two (2) years in Mechanical Engineering or related fields, with quality control or maintenance experience.
• Technical Skills: Proficiency in Excel, data analysis, and reporting.

Application Closing Date
14th May, 2025.

How to Apply
Interested and qualified candidates should send their CV to: jobs@thegiggroupng.com using the Job Title and Location as the subject of the email (e.g “Maintenance Quality Assurance Officer_ Utako”).