Vacancies at Kuda Bank

Vacancies at Kuda Bank

Kuda is a full service, app-based digital bank. Our mission is to be the go-to bank not just for those living on the African continent, but also for the African diaspora wherever they might live, anywhere in the world. Kuda is free of ridiculous banking charges and great at helping customers budget, spend smartly and save more. We raised the largest seed round ever seen in Africa, and completed a Series A funding round in February 2021, led by some of the world’s smartest venture capital investors. With offices in London (our HQ), Lagos and Cape Town, and further offices opening across Africa during 2021, Kuda is fast becoming recognised as the leading ‘Neobank’ for Africans.

To help us grow into the company that can bring meaningful change to the way people across Africa get access to great financial products and services in order to take control of their personal finances, we are actively looking for bright, talented, driven people who are excited by our mission. If this sounds like a great way to spend your valuable time, then please get in touch with us.

We are recruiting to fill the position below:

Job Title: Product Manager – Business

Location: Nigeria
Job type: Full-time (Hybrid)

Job Description

• We are seeking an experienced and customer-focused Product Manager to own the challenge of building and scaling Business Banking at Kuda.
• Our goal is to make Kuda Business Banking the go-to solution for entrepreneurs, small businesses, and growing companies across Nigeria.
• In this role, you will be responsible for defining our strategy for growth, identifying and addressing the needs of different customer groups, and ensuring that the team builds products that truly delight our business customers.
• You will champion customer outcomes, drive product decisions, and help empower our cross-functional team to deliver meaningful financial products to small business owners.
• You will work on the strategy, execution, and delivery of our business banking products, ensuring that they solve the most important customer problems.
• You will collaborate with the Senior Product Manager for Business Banking, as well as engineering, design, compliance, and many other teams to deliver a cohesive experience that changes the way businesses think about finance.

Responsibilities
Define & Execute Product Strategy:

• Develop and execute a product roadmap that scales Kuda Business Banking to thousands of businesses across Africa.
• Identify significant user pain points or opportunities and define solutions that meet their needs.
• Set clear goals, priorities, and metrics to evaluate product success and iterate accordingly.

Cross-Functional Collaboration:

• Work closely with engineering, design, risk, and other stakeholders to coordinate dependencies and manage risks associated with product launches.
• Partner with risk and compliance teams to mitigate any risks tied to new features, and ensure that regulatory requirements are met.
• Constantly align plans with internal teams to unblock development and communicate effectively with Kuda customers.

Feature Development:

• Drive features from definition through to release—coordinating across dependencies to move ideas from concept to implementation.
• Prioritize the work that genuinely solves user problems, delivering MVPs when appropriate and iterating quickly based on user feedback.
• Manage the backlog, ensuring features are delivered in a fast-paced and efficient manner.

Metrics & Performance Tracking:

• Define key metrics, monitor product performance, and ensure features achieve intended business and customer outcomes.
• Gather customer feedback and market insights to refine product strategy and continually enhance the product offering.

Why You’ll Love Working Here:

• We’re a diverse and passionate team, driven to improve financial inclusion for millions of Africans.
• You’ll have the opportunity to take ownership, drive results, and truly shape the future of business banking at Kuda.
• Our culture encourages sharing knowledge and ideas to continuously improve—ensuring everyone works productively, happily, and efficiently.

Requirements

• Bachelor’s degree in Computer Science, Engineering, Business, or a related field.
• 2 years of experience in product management, preferably with exposure to API products or developer-facing products.
• Familiarity with API technologies, architectures, and best practices.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
• Experience with agile development methodologies and tools such as JIRA and Confluence.
• Passion for delivering high-quality products that delight customers and drive business value.

Benefits

• A great and upbeat work environment populated by a multinational team
• Career development & growth
• Access to world-class L&D
• We are advocates of work-life balance and offer a 3 day per week remote working option
• Competitive annual leave
• Competitive pension
• Perkbox
• Life assurance
• We are advocates of work-life balance and offer a 3-day-per-week remote working option and more

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Card Operations Officer

Location: Nigeria
Employment Type: Full-time

Role Overview

• We are looking for an enthusiastic Card Operations Officer to support the card issuance & vendor management processes.

Responsibilities
Card Issuance and Management:

• Coordinate the entire lifecycle of card issuance, from receiving and processing card requests to ensuring timely production and delivery of physical cards to customers.
• Collaborate with internal teams and external card vendors to manage card inventory levels, ensuring an adequate supply of cards to meet customer demands.
• Address any issues related to card personalization, printing, and quality control to ensure that customers receive cards that meet our quality standards.
• Stay updated on the latest card production technologies and industry trends to continuously improve the card issuance process.
• Compliance and Risk Management:
• Ensure strict adherence to relevant regulations, industry standards, and card network rules such as PCI DSS.
• Support internal and external audits by providing documentation, data, and insights related to card operations and compliance efforts.
• Contribute to the development and maintenance of internal controls that mitigate operational and compliance risks associated with card operations.

Vendor Management:

• Maintain relationships with external partners and vendors involved in card production, delivery, fraud prevention tools, and other operational aspects.
• Conduct regular vendor performance assessments, ensuring compliance with service level agreements and identifying opportunities for improvement.
• Collaborate with vendors to address any operational issues and drive continuous improvement initiatives.

Requirements

• HND / B.Sc
• Minimum of 1-2 years’ experience in similar role
• Good verbal communication skills – sincere and articulate.
• Ability to multi-task, set priorities and manage time effectively
• Ability to provide accurate information.
• Conversant with Microsoft office tools or Google suites.

Application Closing Date
Not Specifed.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Fraud Analyst

Location: Nigeria
Job type: Full-time (Hybrid)

Job Description

• We are seeking a highly skilled and detail-oriented Data Analyst to join our dynamic Fraud Team.
• In this role, you will play a key part in managing fraud queries, proactively preventing fraud incidents, and ensuring the security of our customers’ finances.

Responsibilities

• Identifying and investigating cases of fraud across our various channels.
• Implementing measures to mitigate fraud risks and prevent fraudulent activities.
• Monitoring all electronic transactions to detect suspicious patterns.
• Handling escalations and providing timely resolutions to fraud-related issues.
• Collaborating with internal stakeholders to identify trends and implement control measures.
• Providing investigative findings on reported fraud cases to customers.

Requirements

• Bachelor’s degree in a relevant field.
• Minimum of 1 years of experience in fraud analysis or a similar role.
• Strong analytical and problem-solving skills.
• Knowledge of fraud prevention techniques and technologies.
• Proficiency in using fraud detection tools and software.
• Excellent attention to detail and ability to work with large volumes of data.
• Good communication skills and ability to collaborate effectively with cross-functional teams.
• Ability to work in a fast-paced environment and handle multiple priorities.

Benefits

• A great and upbeat work environment populated by a multinational team.
• Career development & growth.
• Access to world-class L&D.
• We are advocates of work-life balance and offer a 3 day per week remote working option.
• Competitive annual leave.
• Competitive pension.
• Perkbox.
• Life assurance.
• We are advocates of work-life balance and offer a 3 day per week remote working option and more.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online