Vacancies at M-KOPA Nigeria

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Vacancies at M-KOPA Nigeria

M-KOPA is a fast-growing FinTech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our roots as the pioneer in pay-as-you-go “PayGo’” solar energy for off grid homes, we have grown into one of the most advanced connected asset financing platforms in the world, empowering a broad range of customers to achieve progress in their lives.

We are recruiting to fill the position below:

Job Title: Sales Executive

Location: Nigeria
Employment type: Full time
Department: Smartphones SalesField Sales Force

Description

  • We are looking for a Sales Executive – Owo, Ondo State to join our Sales Team; as we scale up and drive digital and financial inclusion across our markets.
  • This role is an opportunity to drive growth, shape strategies, and inspire a team, all while playing a key part in M-KOPA’s mission to unlock better livelihoods through affordable products.
  • Imagine leading a team that isn’t just selling products, but creating connections and empowering people in your community. As our Sales Executive, you will be the force behind the scenes, monitoring and delivering sales targets, developing local networks, and ensuring that every customer interaction reflects the values that make M-KOPA the trusted brand it is today.
  • Success in this role will rely on your ability to recruit, train, and mentor a field-based team of Direct Sales Representatives (DSRs).
  • You will guide them, challenge them, and help them exceed their targets by crafting powerful sales and marketing strategies.
  • Your leadership will shape their success, and by extension, the success of the business.
  • Your experience in Sales within FinTech, Microfinance, Telecommunications, FMCG, or related industries will be key to identifying growth opportunities and maximizing performance.
  • Your sales and negotiation skills will ensure that you surpass your targets, while your expertise in team motivation and leadership will inspire your team to do the same.
  • You will have the chance to build strong relationships not just within your team but with every customer, constantly learning and adapting in a fast-paced environment.
  • As part of M-KOPA’s team, you will also be responsible for monitoring and analyzing marketing campaigns, fine-tuning them to drive results, and ensuring comprehensive reporting that shapes future strategies.
  • Handling DSR inventory and managing audit recommendations in line with company policies will be second nature to you, thanks to your process-oriented mindset.
  • This is more than just a job—it’s a chance to be a driving force behind a brand that’s changing lives. At M-KOPA, you will have the chance to grow, innovate, and truly make an impact. If you’re ready to be a driving force in M-KOPA’s growth, we want you on our team.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

Job Title: Customer Care Trainer

Location: Nigeria
Employment Type: Full time
Department: Smartphones – Customer Care

Description

  • We’re looking for a Trainer in our Lagos office to join our Customer Care department with leadership, training experience and content development skills.
  • The Customer Care department at M-KOPA is dedicated to giving our customers the best service experience they ever had at above industry-level SLAs.
  • Your main objective will be to ensure the Customer Care team is well-trained and updated on new features, products and processes in line with the company’s overall customer care strategic objectives.
  • This position will report to the Global Head of Customer Support and will be based in Lagos.

Responsibilities
To achieve this, you’ll be expected to:

  • Manage the call center training operations: manage the call center day to day training operations which include prioritizing training responsibilities, scheduling trainers and scheduling training activities
  • Training content development: Develop high-quality training content that covers the key training areas which include product, system, process and soft skills training
  • The trainer will also be responsible for developing customer-facing content such as IVR script, SMS, Videos, Infographics, flyers and agent call scripts, in conjunction with the Global Support Head.
  • Management of the training calendar: Build and manage the monthly training calendar ensuring the key topics for training are covered by the end of the quarter.
  • Training: Working with the BPO training team, coordinate training for new joiners and ongoing refreshers covering: Product, process, systems and soft skills.
  • Quiz development and administration: Develop and administer knowledge quiz and track and disseminate the results of both the ongoing and monthly quizzes.
  • Training needs analysis: Analyze training needs based on feedback from Quality, Team Leaders, Call listening sessions and mystery shopping and schedule training sessions.
  • Knowledge management: Develop content for and manage all Knowledge tools: Knowledge base, Notion, Videos, GIFs, etc.
  • Training process: Custodian of the end-to-end training process including updating of the same with any upcoming changes in-country.
  • Reporting: Prepare and present reports that show training progress, and trends and demonstrate training impact.
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Requirements
You Might Be A Good Fit If You:

  • Have a Bachelor’s Degree in any field, although exceptions will be made for candidates who can show an exceptional track record in this area/ or equivalent experience/self-directed learning. We care much more about your skills than about how you acquired them!
  • Have a minimum of 3 years of professional experience in Customer Care.
  • Have a minimum of 2 years of professional experience as a Trainer
  • Computer literacy with a bias towards Excel and PowerPoint
  • Good understanding of call center operations and metrics
  • In-depth knowledge of the company’s products & processes
  • Able to assess training needs
  • Can communicate and articulate issues clearly
  • Creative thinker.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

 

 

Job Title: Backend Engineering Team Lead

Location: Nigeria
Employment Type: Full time (Remote)
Department: FintechTechnology – Software Engineering

Description

  • We are looking for a Backend-focused Engineering Team Lead to join our Retention product group; as we scale up and drive digital and financial inclusion across our markets.
  • “Leading a team you will work as a servant leader, coach and contributor within a team which places emphasis on high quality output using infrastructure as code, observability and monitoring as well as automated testing in all environments, including production”.
  • This is a fully remote role, within the following time zone (UTC -1 / UTC+3). Our engineers work remotely from locations such as UK, Europe and Africa. You will be reporting to the group Engineering Manager.

Expertise

  • Our expectations are that you would be comfortable working as part of a team which owns the entire software stack, including the supporting infrastructure, throughout the entire software lifecycle from inception, through production and right the way to decommissioning under a DevOps culture.
  • If you also value the constraints that continuous delivery places upon engineering processes and embrace testing and observability as first order concerns in the development of software, you probably have what it takes to join the team and shape our future.
  • We are looking for good grasp of / and experience with C#.NET, Event Driven Systems, microservices, testing and Deployment.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Vacancies at M-KOPA Nigeria

 

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A cover letter is a document that is attached to an application and aims to introduce the candidate more personally. It should supplement information from a CV or curriculum vitae, address skills and achievements, and highlight a selection of the most relevant accomplishments.

Do you see? This isn’t rocket science. It’s just a message supporting your application.

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CAREER GUIDE

As digital transformation changes traditional roles in the workplace and creates new jobs, there is an urgent need for employees to develop and deepen their technical skills to improve the quality of work, foster creativity and remain employable.

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Important Notes

  • The above statements are intended to describe the general nature and level of work to be performed by those assigned to this function.
  • It should not be construed as an exhaustive list of all responsibilities, tasks and skills required of persons so classified.
  • All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
  • We do not charge any application, processing, training, interview, testing or any other fees in connection with the application or recruitment process. If you receive a fee request, please ignore it.
  • Also, please note that logos, slogans, names and titles are easily copied and reproduced. Therefore, particular care should be taken when submitting personal information on the web.
  • We are an equal opportunity employer that values ​​inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
  • Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
  • We encourage all applicants to apply and do not discriminate in any recruitment process.
  • Applications submitted after the deadline will not be considered.
  • Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
  • Only qualified candidates will be invited for an interview

Publisher’s Note:

Deroundtable.com is a blog about jobs, vacancies, and job opportunities. We share daily updates of available jobs, vacancies, local and international scholarships, loans and grants from government/international organisations.

Dearoundtable.com is not an agent of this organization, and we cannot assist any candidate in obtaining a job, loan, grant or scholarship. We only share information for those interested in applying.

Dearoundtable admins will never contact any candidate requesting payment like me or requesting an OTP token.

Our services are completely free.
Beware of scammers

Join Our WhatsApp Channel

 JOB SEARCH

  1. Federal and State Government Recruitment

  2. Oil and Gas Jobs

  3. Banking and Finance Jobs

  4. International NGOs Recruitment

  5. Teaching Jobs

  6. Federal and State University Jobs

  7. Federal and State Polytechnic Jobs

  8. Customer Service Jobs

Tired of applying for many job offers and not getting interviews?

We have the solution you are looking for!

Getting your dream job starts with a lot of personal branding and our CV writing experts will help your CV gain clarity and turn your career journey into a professional story by using words – ATS keys specific to your sector that will communicate your skills and experience. And the ability to employers in a unique and professional way, which earns you more job interviews.

See also  WAEC Recruitment 2026 Nigeria: Multiple Job Openings (ICT, Accounts, Secretary) – Apply Before May 25

Most of our clients testified of getting up to 3 interviews in a week after renewing our professional resume and using our creative cover letter and LinkedIn profile improvement services.

We offer:
* Creative and Professional CV Services
* Creative services and cover letter
* Professional profile improvement services on LinkedIn.

You can purchase any of these services by clicking on the link below.
Let’s help you win more opportunities today, at iCreative Writers Hub, we are more than the hype💯.                                         Email Us: sheglobalconsult@gmail.com

 

 

MUST READ: How to Write Your Own Professional CV (Curriculum Vitae)

 

RECOMMENDED SCHOLARSHIP SEARCH FOR INTERNATIONAL STUDENTS

  1. Scholarship In America

  2. Scholarship in UK

  3. Scholarship in Europe

  4. Scholarship in Australia

  5. Fully Funded scholarships and Grants

Premium Trust Bank Graduate Trainee Program 2025 | Application Guide

HOW TO WRITE A JOB APPLICATION COVER LETTER

A cover letter is a document that is attached to an application and aims to introduce the candidate more personally. It should supplement information from a CV or curriculum vitae, address skills and achievements, and highlight a selection of the most relevant accomplishments.

Do you see? This isn’t rocket science. It’s just a message supporting your application.

CLICK HERE FOR GUIDE ON HOW TO WRITE A COVER LETTER 

CAREER GUIDE

As digital transformation changes traditional roles in the workplace and creates new jobs, there is an urgent need for employees to develop and deepen their technical skills to improve the quality of work, foster creativity and remain employable.

If you have a growth mindset, you can close the skills gap and create more exciting job opportunities for yourself. CLICK HERE FOR BEST CAREER ADVICE/GUIDE 

 

Important Notes

  • The above statements are intended to describe the general nature and level of work to be performed by those assigned to this function.
  • It should not be construed as an exhaustive list of all responsibilities, tasks and skills required of persons so classified.
  • All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
  • We do not charge any application, processing, training, interview, testing or any other fees in connection with the application or recruitment process. If you receive a fee request, please ignore it.
  • Also, please note that logos, slogans, names and titles are easily copied and reproduced. Therefore, particular care should be taken when submitting personal information on the web.
  • We are an equal opportunity employer that values ​​inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
  • Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
  • We encourage all applicants to apply and do not discriminate in any recruitment process.
  • Applications submitted after the deadline will not be considered.
  • Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
  • Only qualified candidates will be invited for an interview

Publisher’s Note:

Deroundtable.com is a blog about jobs, vacancies, and job opportunities. We share daily updates of available jobs, vacancies, local and international scholarships, loans and grants from government/international organisations.

Dearoundtable.com is not an agent of this organization, and we cannot assist any candidate in obtaining a job, loan, grant or scholarship. We only share information for those interested in applying.

Dearoundtable admins will never contact any candidate requesting payment like me or requesting an OTP token.

Our services are completely free.
Beware of scammers

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