Vacancies at Mastercard Nigeria

Vacancies at Mastercard Nigeria

Mastercard Foundation is a global foundation based across four hubs in Kigali, Rwanda, Nairobi, Kenya, Accra, Ghana and Toronto, Canada. Our programs promote financial inclusion and advance education and learning in Africa, primarily for young people, and in Canada for Indigenous youth. The Foundation was established in 2006 through the generosity of Mastercard when it became a public company. From inception, the Foundation was designed to be a separate entity and independent from Mastercard. Our policies, operations, and funding decisions are made by our President and Board of Directors.

The Foundation believes that youth employment is key to unlocking prosperity, both for youth and their societies. Enabling young women and men from disadvantaged communities to secure dignified and fulfilling work will ensure inclusive development and economic growth in Africa.

We are recruiting to fill the position below:

Job Title: Director, Acceptance & Gateway, East and West Africa

Location: Nigeria

Position Summary

• Responsible for the overall Acceptance, Gateway and Merchant Product & Solutions strategy in East and West Africa and its implementation as well as the growth and development of meaningful and profitable merchant, acquirer and payment intermediary relations.
• In addition, this role is responsible for working with the Country Management team on industry & regulatory initiatives and interchange management for the East and West African market. This role is recognized as the authority on the acceptance of digital payments, industry and regulatory areas in the market.
• Oversees the development and implementation of acceptance and merchant strategies that grow the penetration of electronic payments in East and West Africa to drive the increase of Merchant Sales Volume (MSV) via implementing and managing initiatives and projects that will grow revenue. The person taking this role should be able to understand and communicate local market needs to the Country team and the Regional and Global Acceptance & Gateway organizations so that they are able to effectively and efficiently define market-specific strategies required to manage complex acceptance issues.

Responsibilities

• The person occupying this position will play a critical role at the East and West Africa  leadership team, influencing fellow peers in providing leadership and strategic guidance to ensure all necessary tools, processes, procedures and staff are in place to successfully support Mastercard initiatives, while establishing and fostering relationships with merchants, regulatory bodies and other stakeholders
• Develop and execute the Acceptance & Gateway strategy for East and West Africa, to increase personal consumption expenditure (PCE) penetration, merchant volume, market share, data processing revenues and create acquirer, merchant and consumer preference for Mastercard.
• Management of interchange strategy with key internal stakeholders
• In conjunction with the country management teams, represent Mastercard on industry bodies and forums
• Development of merchant acquiring strategy and business plans for East and West Africa
• Development of new initiatives/solutions, implementation of marketing/usage initiatives targeting traditional and new merchant segments, both in physical world and virtual world.
• Provide leadership, strategic direction and management to the direct report, establishing a customer focused, performance based culture
• Direct in-market Acceptance & gateway resources to assure that all goals are supported in a cost effective, timely manner, with a resulting high level of client satisfaction
• Successfully translate broad strategies into specific objectives and action plans, aligning efforts of the Acceptance and Interchange organizations with other key stakeholders
• Ensure the Acceptance& gateway team provides the necessary leadership and support to local Clients/country and to internal stakeholder organizations including Sales, Product, Corporate Relations, Risk, Marketing and Legal
• Establish and foster relationships with Clients and internal stakeholders at all levels of staff and senior management
• Support local Client Sales Teams with their sales efforts. Maintain current knowledge of technologies, products, services, methods and applications and implement new approaches and practices as required

Qualifications
Professional:

• Local market and regulatory knowledge and functional experience in acceptance, merchant acquiring, interchange management, consulting, financial transaction .processing knowledge and client sales, supporting highly complex clients and/or services.
• Experience managing a team of sales and specialist professionals .
• A minimum of 10 years of success in progressive leadership positions in the Payments industry.
• Bachelor’s degree or equivalent.
• Graduate degree/MBA preferred.

Technical:

• Working knowledge of Mastercard systems.
• Working knowledge of payments network and processing services.
• Demonstrated, detailed knowledge of the full breadth of acceptance and other .products and services offered by Mastercard.
• Microsoft Office tools e.g. PowerPoint, Excel, Word, etc.

Business:

• Broad and multiple industry exposure.
• General Finance and Accounting.
• Strong Influencing and Negotiation skills.
• Sales and Relationship management skills.
• Project management.
• Strong oral and written communication skills.
• Business analytical analysis.
• Experience shaping and delivering defined strategies.
• Proven track record of leading and driving teams to achieve and exceed established .goals and objectives.
• Executive presence.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Lead, Brand and Content

Location:  Nigeria

Description
The work at the Foundation:

• We are currently in an exciting period at the Mastercard Foundation as we intensify the implementation of the Young Africa Works strategy, aiming to empower 30 million young people throughout Africa to access dignified and fulfilling employment.
• To ensure the Foundation’s accessibility to our partners and program participants, we have established offices in Rwanda, Kenya, Ghana, Senegal, Ethiopia, Nigeria, and Uganda. These offices provide strong in-country support for the implementation of Young Africa Works.
• We collaborate with governments, the private sector, educators, and other funders to enhance the quality of education and vocational training, equip young individuals with the necessary skills for the workforce, expand access to financial services for entrepreneurs and small businesses, and facilitate connections between job seekers and meaningful employment opportunities.
• Our values serve as our guiding principles, transcending and surpassing all other considerations. We wholeheartedly encourage you to bring your bold ideas, curiosity, and expertise to your work.
• If you are an experienced content and branding professional looking to increase your impact, read on!

The Opportunity

• Reporting to the Head, Brand, the Lead, Brand and Content will oversee the implementation of the brand and content strategy and tell a compelling brand story with corresponding visuals and messaging.
• The role also develops a dissemination strategy to build awareness of the Foundation’s work and impact across the Foundation and with relevant internal and external stakeholders.
• The successful candidate will be based in one of our offices in (Kenya, Uganda, Ethiopia, Nigeria, Senegal, Rwanda, Ethiopia, or Ghana).

Responsibilities
Ways you can Contribute:

• Develop and implement an enterprise-wide content strategy aligned with short-term and long-term organizational goals and brand positioning.
• Oversee brand identity with the Brand Agency, ensuring consistency across all touchpoints, including digital, print, and social media.
• Create and manage a content calendar that supports brand objectives, engaging target audiences.
• Oversee high-quality content production, including articles, blog posts, social media, whitepapers, and marketing collateral, while collaborating with internal teams and external partners.
• Ensure audience insights drive editorial and content decisions, keeping current with digital, social media, and content trends.
• Manage the production of signature Foundation publications, including updates to core corporate materials and writing the annual report and sustainability report.
• Identify and proactively manage storytelling opportunities, ensuring alignment with the Program Communications and Policy & Thought Leadership teams across the organization.
• Manage vendors like photographers, videographers, writers, editors, and graphic designers, ensuring the development and management of brand assets, style guides, and brand guidelines.
• Conduct market research to identify trends and opportunities for brand growth, analyzing content performance metrics to optimize engagement and ROI.
• Plan and execute integrated marketing campaigns to drive brand awareness and retention, working with creative and media teams for campaign development and deployment.
• Lead content development processes, workflows, and governance across all digital channels, collaborating with teams like Policy & Thought Leadership, Events and Stakeholder Engagement, and Executive Communications.
• Lead the measurement framework initiative across the Public Affairs and Communications (PAC) team.
• Ensure compliance with copyright and data protection laws.
• Lead and mentor a team of agencies and brand specialists, fostering collaboration and cross-functional teamwork.

Requirements

• Bachelor’s Degree in Marketing, Communications, Journalism, Public Relations, or a related field.
• Minimum of 10 years experience in brand management, content strategy, or a related role with proven success.
• Strong understanding of brand development, content marketing, digital media, and brand design principles, including experience rolling out Brand Identity projects.
• Exceptional writing, editing, and communication skills, with complex information experience.
• Proficient in content management systems (CMS), social media platforms, and analytics tools.
• Experience developing content across physical and digital channels, including video, editorial, and graphic design.
• Strategic thinker focused on the big picture, able to manage multiple projects simultaneously in a fast-paced environment.
• Analytical mindset with strong problem-solving skills, attention to detail, and ability to meet deadlines under pressure.
• Demonstrated leadership and team management skills, with the ability to inspire and collaborate with others.
• Flexible, adaptable, self-motivated, and detail-oriented, with the ability to execute a range of duties and manage changing priorities.
• Strong verbal, written, and presentation skills, communicating effectively across cultures.
• Professional maturity, emotional intelligence, cultural sensitivity, and integrity aligned with the Foundation’s values.

Application Closing Date
13th November, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: To avoid missing email communication about your application, please check your spam/junk folder and mark our emails as “not junk”.

Job Title: Director, Account Management

Ref No: R-213601
Location: Nigeria
Employment Type: Full Time

Job Description

• The Manager – Account Management, Financial Institutions is a key role in the West African market & our Sales Organization as we continue to build on our market strategy.
• In this role you will be responsible for our overall relationship with our key customers, setting sales strategies in line with market strategy, and achieving sales goals that drive market share, volume, and revenue growth.
• You will lead and manage existing customer relationships and work with internal stakeholders to identify opportunities and customer needs.

Your Role

• Primary responsibility for managing the relationship at the assigned accounts and strengthen customer engagement at all levels
• Lead and build business development strategy for each assigned account with full responsibility of the profitability
• Engage with Mastercard cross functional teams to design and execute tactical plans to execute the customer strategy and bring relevant business best practices
• Leverage all Mastercard brand, sponsorship properties, products, and technological payment solution to identify new product opportunities and develop bespoke propositions to maximize segment penetration and exceptional customer value
• Grow Mastercard share within the assigned accounts
• Uncover business opportunities and work with Mastercard cross functional team to assess new concepts and ideas of new products that support the market strategy

Responsibilities

• The job holder will carry out responsibilities detailed below in the assigned location within West Africa markets:
• Develop sales pipeline leveraging all available resources in coordination with the product development and account management teams
• Work with Customer Account Managers and Country Managers to identify opportunities to sell new products to existing customers
• Participate in high-level, interactive conversations with key decision makers around new or emerging product opportunities
• Analyze customers’ existing business through profitability modelling, financial forecasting and competitive analysis and recommend opportunities for revenue growth
• Develop long-term growth strategies to optimize mutual profitability across debit and credit business lines
• Work with virtual team of MC subject matter experts to strategically articulate value propositions to close new business opportunities
• Develop financial modelling and business cases for identified opportunities
• Execute and manage the customer contract agreement process, ensuring global linkage of resources and information sharing
• Be the responsible “face of MasterCard” to the prospect/customer through high level interactions with key stakeholders such as senior bank executives, country regulatory contacts, representatives of marketing and card vendors as well as third party processing companies.

All About You

• Bachelor’s Degree required
• Comprehensive experience executing and managing sales strategies for medium-large-sized accounts in customer/sales roles
• Commercially focused (revenue management and P&L experience), strong solution selling & negotiation skills with sound financial background
• Solid payments industry experience and knowledge of Mastercard’s core products and services is an advantage
• Superior interpersonal, communications and especially sales skills
• Self-starter, independent operator and highly proactive
• Experience in identifying strategic opportunities and of managing multiple stakeholder projects.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online