Vacancies at RedCloud

Vacancies at RedCloud

RedCloud is a highly-diverse, dynamic team comprised of driven talent from 21 different countries, speaking at least 10 languages, with a footprint in seven locations worldwide – and we’re still growing. With a team across 3 continents, over 30+ nationalities contributing to open commerce movement, we’re always looking for new talent to join our mission and drive our business and our technology forward, from our touchpoints in London, Buenos Aires and Lagos.

Our vision is to reinvent the way in which financial services and products are delivered. The company’s goal is to pioneer the way in which more than 100 million businesses around the world access any financial product easily and securely, to help them succeed in the fourth industrial revolution. Our mission is to grow global online commerce for the world’s small businesses by removing the barriers to online trading for hundreds of millions of independent retailers and their suppliers across the world’s supply chains.

We are recruiting to fill the position below:

Job Title: Account Manager

Locations: Nigeria
Employment Type: Full-time

Job Description

• As Account Manager, you will play an integral role in developing successful, long-term relationships with a portfolio of clients across Nigeria, connecting with key business executives and stakeholders.
• Acting as a key point of contact between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs. Managing and developing client accounts to initiate and maintain favourable relationships with clients as our product road map evolves.

Main Responsibilities

• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Act as a link between Product Engineering and Pre-Sales Teams to ensure accurate and timely resolution of technical issues that may arise during the pre-sales process
• Assist in the recruitment, assessment, and general management of the Field Activation Officers in assigned territory
• Provide Sales Support and/or Professional Services for implementation
• Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Forecast and track key account metrics
• Build a solid understanding of the FMCG distribution chain, from end to end
• Monitor and analyse customer’s usage of our product
• Work with the Sales team to onboard and integrate new clients and developing existing client relationships

Experience We think You’ll Need

• Strong understanding of digital solutions across Payments, Ordering, Marketing solutions and B2B marketplaces
• Demonstrated ability to communicate, present and influence all levels, including executive and C-level
• Experience in delivering client-focused solutions
• Excellent listening, negotiation, and presentation skills
• Deep digital understanding
• Keen attention to detail and adherence to deadlines.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Product Support Manager – Africa

Locations: Nigeria
Employment Type: Full-time

Job Description

• As the Product Support Manager – Africa, you will play an integral role in achieving laid down product strategies, maintain and improve sales on the marketplace with the sales team and improve customer satisfaction, and ensure long-lasting relationships with all customers (internal and external).
• The successful candidate should have background from either of the following: E-Banking, E-Commerce background, Cluster Sales, or Regional Sales from FMCG, Fintech Sales and Strategic partnership. The successful candidate report to Head of Product – Africa.

Main Responsibilities
Work with Retail Growth Team to:

• Increase APP downloads and Adoption in Alliance with the Sales Agents
• Drive onboarding of distributors to RedPay (registration and trading)
• Increase merchant adoption of Digital Payments and Achieve 80% active ratio.
• Increase adoption of digital products MOM by AVG 10% i.e airtime top up, bill payment, lending, and VAS.
• Monitor Product adoption, Usage, and failure rates.
• Weekly/Monthly/Quarterly product performance review
• Market Insight feedback.
• Escalation and follow up on resolution of disputes raised.
• Work with Active/Dormant User report to drive re-activation and usage to reduce churn rate.
• Support Head of Product and Brands team on Live Demo presentations (Hybrid meetings)
• Work with Head of Product to schedule recurrent Product trainings for Account Managers/Distributor Partners/Sales Agent relationships.

Experience we think you’ll need

• Strong understanding of digital solutions across Payments, Ordering, Marketing solutions and B2B marketplaces
• Demonstrated ability to communicate, present and influence all levels, including executive and C-level.
• Experience in delivering client-focused solutions.
• Excellent listening, negotiation, and presentation skills
• Deep digital understanding
• Keen attention to detail and adherence to deadlines.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Locations: Nigeria
Employment Type: Full-time

The Role

• We are seeking a highly motivated and results-driven Enterprise Sales Executive with strong sales acumen and deep product knowledge to join our team. The ideal candidate will have a proven track record in selling complex solutions, particularly in the FMCG sector.
• You will play a pivotal role in driving the adoption of RedCloud’s Intelligent Open Commerce Platform and helping FMCG brands, distributors, and wholesalers gain a competitive edge through data-driven insights.

Main Responsibilities

• Drive revenue growth by actively identifying and pursuing new business opportunities within the FMCG sector.
• Develop and maintain strong relationships with key decision-makers.
• Demonstrate a deep understanding of RedCloud’s Intelligent Open Commerce Platform. Articulate its value proposition, features, and benefits to potential clients.
• Educate clients on how RedCloud’s platform collects and analyzes real-time data from over 50,000 data points to provide highly specific reports and insights based on current market conditions.
• Showcase the platform’s capabilities in generating highly specific and advanced reports, including segmentation tools that go beyond traditional demographic profiling.
• Highlight the platform’s predictive modelling capabilities and automated actions, emphasising its ability to flag potential issues and empower businesses to make proactive decisions.
• Explain how RedInsights™ is directly connected to RedAds™, enabling sellers to take instant actions such as adjusting prices and initiating promotions.
• Keep abreast of updates and advancements in RedCloud’s AI capabilities, particularly in generative AI, and communicate how these enhancements benefit clients in predicting market changes.

What we are looking for in a candidate

• Proven track record in B2B sales, preferably in the FMCG sector.
• Strong understanding of data-driven solutions and analytics.
• Exceptional communication and presentation skills.
• Ability to translate complex technical concepts into clear and compelling value propositions.
• Self-motivated, results-driven, and able to work independently.
• Familiarity with predictive modelling and AI technologies is a plus.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Brand Sales Executive

Locations: Nigeria
Employment Type: Full-time

The Role

• As a Brand Sales Executive, you will play a critical role in our organisation. Driving the sales of our enterprise software to Tier 1 brands in the FMCG space.
• You will be responsible for establishing and nurturing relationships with clients, identifying and closing sales opportunities, and achieving revenue targets.

Main Responsibilities

• Actively prospect and generate new leads within the allocated vertical or region.
• Identify, develop and maintain strong relationships with key decision-makers in potential client organizations.
• Understand clients’ business objectives and challenges to effectively position and demonstrate the value of our enterprise software solutions.
• Conduct compelling product presentations, demonstrations, and sales negotiations to close deals and meet or exceed sales targets.
• Collaborate with internal teams, such as marketing and product development, to ensure alignment and support in delivering customized solutions to clients.
• Stay updated with industry trends, competitive landscape, and market conditions to identify new business opportunities and stay ahead of the competition.
• Prepare and deliver accurate sales forecasts, reports, and presentations to management, highlighting sales performance and areas for improvement.
• Continuously enhance your product knowledge and sales skills through training programs and self-development.

Experience we think you’ll need

• Proven track record in B2B software sales, with a focus on selling to Tier 1 brands in the FMCG space.
• The ability to effectively articulate complex software solutions to both technical and non-technical stakeholders.
• Excellent negotiation and persuasion abilities, with a result-oriented mindset and a proven ability to close deals.
• Self-motivated and driven, with a proactive approach to identifying and pursuing new business opportunities.
• Ability to build and maintain strong client relationships, demonstrating a consultative sales approach and a customer-centric mindset.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online