Vacancies at Robeck Locks

Robeck Locks established in 2001 out of a need to bring into the marketplace stylish lockset at affordable prices without compromise on quality, functionality and durability. We import and distribute a wide range of quality fashionable door lockset and accessories to the trade and construction companies.

We are recruiting to fill the position below:

Job Title: Cashier

Locations: Mushin & Ipaja – Lagos
Employment Type: Full-time

Key Roles

• Operate cash registers
• Process payments made with cash, , POS, and bank transfers
• Process returns and exchanges
• Ensure all prices and quantities are accurate and provide a receipt to every customer.
• Prepare and raise invoice
• Operate POS system
• Make sales referrals, cross sell products and introduce new ones.
• Interact with customers and attend to requests and complaints
• Attending to customers request with focus on customer satisfaction
• Promotes new store products
• Organises products on sales floor
• Maintaining and developing relationship with existing and new customers
• Involved in stock control and management
• Giving advice and guidance on product selection to customers
• Maintain clean and tidy checkout areas.
• Follow company process accurately and efficiently.
• Any other ad hoc duties as may be required.

Key Requirements

• Minimum of an OND qualification
• 1 – 3 years relevant work experience.
• Relevant work experience in retail preferable but not essential
• Basic PC Knowledge and familiarity with electronic equipment i.e Cash register, scanners, money counters
• Strong communication and time Management skills
• Customer satisfaction oriented
• Attention to detail.
• Demonstrate high level of professionalism
• Sales and Mathematical skills
• Must live in or within close proximity of Mushin, or Ipaja Lagos.

Salary
N60,000 – N70,000 Monthly.

Application Closing Date
1st August, 2024.

How to Apply
Interested and qualified candidates should send their CV with Covering Letter to: hr.robecklocks@gmail.com using the Job Title and Location as the subject of the mail.

Note: Must be available for immediate employment.

Job Title: Shop Floor Assistant

Locations: Ipaja and Mushin, Lagos
Employment Type: Full-time

About the Role

• We are seeking to hire Shop Floor Assistants to assist customers to process orders, prepare deliveries, and assist with customer queries and offer advice & guidance on products.
• To be successful in this role, you should demonstrate excellent communication skills and strive to exceed customer expectations.
• You should also be resourceful, energetic, and pay attention to detail.

Key Responsibilities

• Helping customers make the best possible purchases by providing advice, guidance, and excellent customer service.
• Supporting customers with picking and arranging their orders.
• Responding promptly and effectively to customers’ complaints and requests
• Advising customers on suitable products.
• Reporting customer issues, supply shortages, and inferior products to supervisor immediately.

Qualifications & Experience

• Minimum of Secondary School Leaving Certificate.
• 1 – 3 years work experience.
• Previous retail experience would be advantageous.
• Strong written and verbal communication skills.
• Basic math and computer skills.
• Ability to lift and carry items,.
• Ability to work independently and as part of a team.

Salary
N50,000 – N60,000 / Month.

Application Closing Date
1st August, 2024.

How to Apply
Interested and qualified candidates should send their CV with Covering Letter to: hr.robecklocks@gmail.com using the Job Title as the subject of the email.

Job Title: Retail Store Supervisor

Locations: Mushin and Ipaja, Lagos
Employment Type: Full-time

Responsibilities

• Ensure the store is operated in line with the Company’s policies, operating procedure and culture.
• Keep the store in good order, clean, stocked and well presented.
• Responsible for the management, operations and success of the assigned store
• Ensure sufficient inventory and stock control according to the company´s order system and inventory policy
• Help, drive, motivate, and encourage retail sales staff to achieve sales targets
• Ensure that all customers are approached in a friendly way.
• Stictly adhere to Internal control policies to ensure no stock and money loss.
• Handle customer complaints, issues and questions
• Manage the personnel in the most efficient way.
• Keep abreast of local competition,

Specific Decisions and Responsibilities:

• The Store Supervisor performs all tasks (cashier, sales, marketing etc)
• Makes sure that all reports, cash and receipts are correct and complete.
• Makes sure all cashiers are well trained.
• Responsible for the reconciliation and complete documentation at the end of the shift of each cashier and end of day reports
• Is in charge of reconciling all payments and confirming accuracy of same in bank or cash at hand.
• Is in charge of all customer exchanges and returns
• Monitors cashiers and ensures company procedure is maintained at the check out
• Checks and confirms the deliveries from the Warehouse and from stores and reports any delivery discrepancies.
• Responsible for all books, reports, and forms in the store.
• Decides on orders and order quantities
• Responsible for correct counting in case of physical inventories.
• Trains personnel for other stores in case required.
• Responsible for 100 % price accuracy on the POS system.

Requirements

• Minimum of HND / B.Sc degree
• 3 Years of relevant work experience
• Lives within 30 -45 minutes commute to Mushin or Ipaja.
• Demonstrate strong interpersonal and customer service skills
• Must have a Good Positive Attitude
• Strong Leadership and time management skills
• Excellent written, oral, and verbal communication skills
• Must have PC skills, including the ability to use Retail software and Microsoft Office

Salary

• N80,000 – N120,000 / month.

Application Closing Date
1st August, 2024.

How to Apply
Interested and qualified candidates should send their CV with cover letter to: hr.robecklocks@gmail.com using the job title and location as the subject of the mail.

Job Title: Front Desk Officer

Location: Amuwo Odofin, Lagos
Employment Type: Full-time

Responsibilities

• Responsible for welcoming visitors
• Answer telephone calls and attend to customer inquiries and orders
• Monitor and update social media platforms, e-store, and online ads
• Liaise with stock keeper regarding stock availability for customer orders
• Ensure customer orders are processed and delivered on time
• Use of Microsoft Office to generate reports
• Generate invoices for customers.
• Maintain a clean office
• Handles Petty cash
• Investigate, research and generate sales leads
• Perform any other duties as assigned by Management

Requirements

• Interested candidates should possess an OND qualification with 1 – 4 years work experience.
• The Front Desk officer is required in Amuwo Odofin

Salary
N60,000 – N70,000 monthly.

Application Closing Date
1st August, 2024.

How to Apply
Interested and qualified candidates should send their CV with covering letter to: hr.robecklocks@gmail.com using the job title as the subject of the mail.

Job Title: Sales Assistant 

Location: Lagos
Employment Type: Full-time

 Responsibilities

• Attending to customers request with focus on customer satisfaction
• Cash handling
• Arranging the shop floor
• Meeting monthly sales target as set by company
• Maintaining and developing relationship with existing and new customers
• Generate new customers and new markets
• Continually sourcing new sales opportunities
• Involved in stock control and management
• Ensuring stock levels are well maintained
• Giving advice and guidance on product selection to customers
• Keeping the store clean and tidy
• Any other ad hoc duties as may be required

Requirements

• Minimum SSCE
• 1 year relevant sales experience preferably in Retail
• Good communication skills
• Strong team player
• Have a friendly and engaging personality
• Must be helpful and polite
• Good numerical skills
• Possess physical strength necessary to lift boxes
• Ambitious and willing to learn
• Must have Good Positive Attitude
• Must live within close proximity to Mushin or Ipaja

Salary
N45,000 – N60,000 Monthly.

Application Closing Date
1st August, 2024.

How to Apply
Interested and qualified candidates should send their CV with cover letter to: hr.robecklocks@gmail.com using the job title and location as the subject of the mail.