Vacancies at Septagus Consulting Nigeria Limited

Vacancies at Septagus Consulting Nigeria Limited

Septagus Consulting Nigeria Limited is a renowned human resources consulting firm that emerged from an uncommon track record of distilling top notch values at a every opportunity. As a wholly owned Nigeria human resources enterprise, we have distinguished ourselves by ensuring effective and unique deliveries which mostly surpasses the expectation of our numerous clients. Our resolve to maintain a high level of professionalism at every engagement further unveils our experience in achieving optimal human resources outcomes.

We are recruiting to fill the position below:

Job Title: Bank Teller

Location: Nigeria
Employment Type: Full-time

Job Responsibilties

• Making deposits, handling withdrawals and issuing money orders or cashier’s checks to bank customers
• Maintain and balance cash drawers
• Answering customer account inquiries
• Recording all customer transactions electronically
• Addresses clients inquiries and complaints
• Balancing daily transactions
• Opening and closing customer bank accounts.

Job Qualification

• Interested candidates should possess a Bachelor`s Degree / HND in any relevant field.

Salary
N97,000 – N100,000 monthly.

Application Closing Date
22nd November, 2024.

How to Apply
Interested and qualified candidates should send their CV to: record2@septagusconsulting.com using the Job title and Location as subject of the mail.

Job Title: Transaction Trainee – Bank Teller

Location: Nigeria
Employment Type: Full-time

Job Summary

• We are looking for a reliable Bank Teller who will be responsible for processing transactions accurately while providing excellent customer service.
• The ideal candidate will have strong attention to detail, the ability to handle cash responsibly, and a commitment to maintaining confidentiality.

Key Responsibilities

• Process customer transactions including deposits, withdrawals, transfers, and loan payments accurately and efficiently.
• Provide information about bank products and services to customers while identifying opportunities for cross-selling additional services.
• Maintain cash drawer accuracy by balancing cash at the beginning and end of each shift.
• Assist customers with account inquiries, resolving issues promptly while ensuring compliance with bank policies.
• Uphold security protocols by monitoring transactions for suspicious activity or fraud attempts.
• Collaborate with team members to achieve branch goals related to sales performance and customer satisfaction.

Required Skills and Qualifications

• BSc (not less than 2:2) / HND (not less than upper credit)
• Previous experience in banking or financial services is highly desirable.
• Excellent numerical skills with strong attention to detail.
• Strong interpersonal skills with the ability to communicate effectively with customers from diverse backgrounds.

Salary
N120,000 monthly.

Application Closing Date
20th November, 2024.

How to Apply
Interested and qualified candidates should send their CV, NYSC certificate, O’level result, Birth certificate & Passport to: recruit@septagusconsulting.com using the Job Title as the subject of the mail.

Job Title: Contact Center Agent

Location: Nigeria
Employment Type: Full-time

Job Overview

• We are seeking a dedicated and enthusiastic Contact Center Agent to join our team.
• The ideal candidate will be responsible for managing a high volume of inbound and outbound calls, providing exceptional customer service, and ensuring customer satisfaction through effective communication and problem-solving skills.

Key Responsibilities

• Handle a large volume of inbound and outbound calls efficiently and professionally.
• Follow established communication scripts while also being able to adapt to unique customer situations.
• Identify customer needs, clarify information, research issues, and provide appropriate solutions or alternatives.
• Maintain accurate records of all interactions in the call center database.
• Build sustainable relationships with customers by engaging them and taking extra steps to ensure their satisfaction.
• Meet personal and team qualitative and quantitative performance targets.
• Participate in ongoing training sessions to enhance product knowledge and improve service delivery.

Required Skills and Qualifications

• Candidates should possess a Bachelor’s Degree or equivalent
• High school diploma or equivalent; further education is a plus.
• Previous experience in a customer support role or call center environment preferred.
• Strong verbal communication skills with an emphasis on active listening.
• Ability to multitask, prioritize effectively, and manage time efficiently.
• Familiarity with CRM systems is advantageous.

Application Closing Date
20th November, 2024.

How to Apply
Interested and qualified candidates should send their CV, NYSC certificate, BSc certificate (not less than 2:2) / HND (not less than upper credit ), O’level result, Birth certificate & passport to: recruit@septagusconsulting.com using the Job Title and Location as the subject of the mail.