Vacancies at Smile Communications Nigeria Limited

Smile Communications provides 4G LTE mobile broadband in several countries in Africa. Our objective is to become the broadband provider of choice for Superfast mobile broadband internet and Super Clear voice services in each of our markets and to provide over 300 million potential customers in our countries of operation with a fast, reliable and high-quality broadband internet to accelerate development and wealth creation.

We are recruiting to fill the position below:

Job Title: Revenue Assurance Manager & Interconnect Manager

Location: Nigeria
Employment Type: Full Time

Responsiblities

• Develop comprehensive revenue assurance and fraud prevention policies and procedures;
• Recommend and implement fraud prevention systems and process enhancements;
• Perform reconciliation of revenue streams, call data records, billing traffic to ensure their integrity;
• Provide leadership, direction in protection of assets to avoid financial loss and prevention of fraud throughout the company;
• Investigate customer complaints and recommend actions to be taken;
• Liaise with all other departments and other finance teams to design, develop and implement best practices to assess, manage and prevent fraud;
• Document revenue flows and monitor the same;
• Develop business continuity planning approach, design tools and processes to minimize business interruption and revenue loss due to disasters, sabotage and, network crashes and downtime;
• Update and maintain international rates table.
• Monitor and analyze international traffic routing to ensure Least Cost Routing is regularly applied;
• Monitor and block unauthorized airtime transfers, and unauthorized call routing/refiling;
• Continuously work to understand and mitigate revenue loss to ensure high levels of loss avoidance;
• Analyze and sign-off on commission payments to assess the integrity thereof and compliance with business rules;
• Monitor potential revenue leakages and inflated cost exposures inherent in interconnect trading environments;
• Test changes made to revenue generating software platforms to ensure potential revenue leakage exposures are addressed before operational deployment;
• Perform any other ad hoc duties as may be assigned by the Chief Finance Officer or any other person appointed by the company for this purpose.

Requirements

• Bachelor’s Degree in Finance or any related field
• A Master’s Degree in Finance or any related field is an added advantage
• Minimum of 8 Years work experience with at least 5 years hands-on experience in Telecommunications industry
• Sound project management skills
• Logical and analytical skills
• Interpersonal/communications skills

Application Closing Date
Not Specified.

How To Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Salesperson

Location: Nigeria
Employment Type: Full-time

Job Description

• This is a full-time on-site role for a Salesperson located in Benin City.
• The Salesperson will be responsible for day-to-day tasks including promoting and selling Smile’s 4G LTE mobile broadband services, achieving sales targets, building and maintaining relationships with customers, and providing excellent customer service.

Qualifications

• Experience in sales and customer service
• Excellent communication and interpersonal skills
• Strong negotiation and persuasion skills
• Ability to work independently and as part of a team
• Knowledge of the telecommunications industry
• Goal-oriented and self-motivated
• Ability to meet sales targets
• Bachelor’s degree in Business, Marketing, or related field

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Talent Admin Specialist

Location: Nigeria

Job Description

• Monthly Travel Petty Cash Reconciliation
• Prepares Budget Documents (e.g. purchase requisitions) & dispatch within 48 hours.
• Ensure accuracy of expenditure listed & timely payment as well as retirement.
• Consumables/Stationery Purchase & Management
• Handle all administrative affairs in HQ & across regions.
• Handle all travel arrangements for staff across regions (Flight Booking, Visa Renewals, Immigration, Accommodation & Per Diem)
• Oversees immigration procedures and assists foreign nationals with immigration processes.
• Ensures all paperwork, including applications for immigration and visas, are completed accurately and in a timely manner.
• Monthly Returns; Renewal of Green cards’ Deletion of Quota Process; Documentation for Expats (Regularization process, etc.)
• Create comprehensive and sustainable employee engagement activities monthly and annually.
• Leverage events to create and sustain dialogue between HQ and other regions. Work with cross-functional teams to identify unique needs while balancing the overall purpose and requirements of the employee engagement strategy
• Manage all travel arrangements
• Liaise directly with the Health Maintainance Organization, handle all escalations from staff and providers

Requirements

• Minimum of a First Degree in related field
• At least 3 years of hands-on experience in Human Resources
• Proficiency with Microsoft Office Tools (MS Word, MS Excel, MS PowerPoint)
• Excellent communication skills
• Articulate and Well-Coordinated.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online