Crown Interactive Recruitment 2026: Content Marketing Associate, Head of Quality Assurance, Etc. Jobs

Job Title: Head of Quality Assurance

Location: Nigeria

Key Roles and Responsibilities
Quality Strategy and Governance:

• Develop and execute the organization's Quality Assurance strategy, roadmap, and operational plans.
• Establish quality standards, testing methodologies, frameworks, and best practices across all products and projects.
• Define and monitor quality metrics, KPIs, and reporting mechanisms.
• Drive continuous improvement initiatives to enhance product quality and team efficiency.
• Ensure adherence to organizational quality policies, standards, and procedures.

Test Planning and Execution:

• Oversee the planning, design, execution, and reporting of software testing activities.
• Develop comprehensive test strategies, test plans, and test cases for all products and releases.
• Ensure functional, integration, regression, performance, usability,accessibility, and security testing are effectively conducted.
• Review and approve test results and release readiness reports.
• Ensure timely defect identification, tracking, prioritization, and resolution.

Test Automation and Quality Engineering:

• Lead the implementation and expansion of automated testing frameworks and tools.
• Establish automation standards to improve testing efficiency and coverage.
• Integrate automated testing into CI/CD pipelines.
• Drive adoption of modern Quality Engineering practices and shift-left testing approaches.
• Continuously improve test automation coverage and effectiveness.

Product Quality and Release Management:

• Collaborate with Product Managers, Engineering Teams, Project
• Managers, and DevOps teams to ensure quality throughout the software development lifecycle.
• Participate in sprint planning, backlog grooming, product reviews, and release planning activities.
• Ensure software releases meet quality, security, and performance requirements before deployment.
• Monitor production environments and conduct root cause analysis for quality-related incidents.

Compliance, Security and Risk Management:

• Ensure products comply with relevant government, industry, regulatory, and data protection requirements.
• Oversee quality controls for GovTech platforms handling sensitive citizen and government data.
• Collaborate with Information Security teams to perform security testing and vulnerability assessments.
• Support internal and external audits, compliance reviews, and certification initiatives.
• Identify and mitigate quality risks across projects and products.

Stakeholder Management:

• Partner with business units, customers, government agencies, and project stakeholders to understand quality expectations.
• Provide regular quality performance reports and recommendations to executive leadership.
• Communicate quality risks, testing outcomes, and improvement opportunities effectively.
• Support customer escalations and critical issue resolution.

Leadership and Team Management:

• Lead, mentor, and develop QA Engineers, Test Analysts, Automation
• Engineers, and Quality Leads.
• Set performance objectives and conduct regular performance reviews.
• Identify training and development needs within the QA team.
• Foster a culture of accountability, collaboration, innovation, and continuous learning.
• Build and maintain a high-performing quality assurance function.

Experience and Qualifications

• Bachelor’s Degree in Computer Science, Information Technology, Software Engineering, Engineering, or a related field.
• A minimum of 7 years hands on experience in QA.
• Master’s Degree is an added advantage.
• ISTQB Advanced Level Certification.
• Certified Software Quality Analyst (CSQA).
• Certified Agile Tester (CAT).
• Scrum Master or Agile-related certifications.
• ISO 9001 Lead Auditor certification (advantageous).

Required Skills and Competencies:

• Test Automation Frameworks.
• API Testing.
• Performance and Load Testing.
• Security Testing.
• CI/CD and DevOps Practices.
• Quality Management Systems.
• Defect Management and Root Cause Analysis.
• Agile and Scrum Methodologies.
• Test Management Tools (JIRA, Azure DevOps, TestRail, Zephyr, etc.).
• Automation Tools (Selenium, Cypress, Playwright, Appium, Postman, JMeter, etc.).

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should submit their application and CV to: careers@crowninterative.com or recruitment@cicod.com using the Job Title as the subject of the mail.

Job Title: Product Manager 

Location: Nigeria

Job Objective

• To manage a set of products or product lines over the life of the product from ideation through development, launch sale and finally discontinuance.
• To interface between the market and the product team during development representing the voice of the customer.

Key Roles and Responsibilities

• Partner with product, growth, marketing and operations team to conduct an in depth quantitative analysis that guide strategic decisions.
• Make recommendations based on detailed analysis and a deep understanding of company’s business.
• Build and maintain reports, models and visualizations which provide insight into users experiences and business performance.
• Contribute to the team and company data culture through peer collaboration, training, coaching etc.
• Perform product system impact analysis to determine affected functional areas of application and data model.
• Participate in bug review meetings and product release decision making.
• Ability to gain an understanding of the customer experience, identify and fill product gaps.
• Generate new ideas that grow market share, improve customer experience and drive growth.
• To recommend the nature and scope of present and future product lines by reviewing product specifications and requirements, appraising new product ideas and /or product or packaging charges
• Translate product strategy into detailed requirements and prototypes
• Develop and maintain a business proposal for continued investment into the products
• Bring new products to the market by analysing proposed product requirements and product development programs
• Prepare return on investment analysis; establish time schedules with the engineering and manufacturing teams.
• Work closely with the engineering team to deliver with quick time to market and optimal resources
• Drive product launches including working with public relations team, executives and other product management team members.
• Evaluate promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed.
• Ability to drive changes to the products and processes to create improvement
• Keep an update on customers and solicit feedback on company products and services
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
• Responsible for mentoring and Training Team Members
• Carry out any other duties as assigned by management from time to time.

Key Performance Indicators

• Achieve 80% successful product launch
• Timeliness and minimal error in function deliverables
• Quality of output in relation to job functions
• Demonstrated the ability to communicate effectively and professionally with internal and external associates

Requirements
Experience and Qualifications:

• A Good University Degree with a minimum of 5 years in product management.
• Proven track record of managing all aspects of a successful product throughout its lifecycle
• Track record of using qualitative and quantitative data to prioritize and drive decision making.

Required Skills and Competencies:

• Proficient in productivity applications such as microsoft office , project or basecamp.
• Efficient in using collaboration and CRM tools such as Slack, JIRA, Aha and Salesforce.
• Metrics driven : strong analytical and synthesis skills are a must , including the ability to absorb and process large amounts of data into actionable information
• Partner with product, growth, marketing and operations team to conduct an in depth quantitative analysis that guide strategic decisions.
• Make recommendations based on detailed analysis and a deep understanding of company’s business.
• Build and maintain reports, models and visualizations which provide insight into users experiences and business performance.
• Contribute to the team and company data culture through peer collaboration, training, coaching etc.
• Perform product system impact analysis to determine affected functional areas of application and data model.
• Participate in bug review meetings and product release decision making.
• Good writing and communication skills.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: recruitment@cicod.com using the Job Title as the subject of the mail.