Recruitment for Customer Service Executive (Hausa Speaking) at Simba Group | Lagos | Apply Now
Simba Group which started operations in 1988, is a conglomerate having a Pan-Nigeria presence and business interests in some ofthe most dynamic sectors in the economy. The Group is a dominant player in the transportation, powerand IT-enabled service sectors, which are critical to the sustained growth of the Nigerian Economy. The corporate vision of the Group is to provide innovative and quality products along with excellent after-sales service to our customers. The activities of the Group are guided by strong value systems built around Integrity, Innovation, Openness and Consistency.
Job Title: Customer Service Executive (Hausa Speaking)
Location: Ikeja, Lagos
Employment Type: Full-time
Job Summary
- We are seeking a customer-focused and fluent Hausa-speaking Customer Service Executive to attend to customer enquiries, provide product and service information, resolve complaints, and ensure a positive customer experience.
Key Responsibilities
- Handle customer enquiries and complaints through phone calls, emails, and other communication channels.
- Communicate effectively with Hausa-speaking customers and provide support in Hausa and English.
- Provide accurate information on products, services, pricing, and after-sales support.
- Resolve customer complaints promptly and escalate complex issues where necessary.
- Maintain accurate records of customer interactions, feedback, and complaints.
- Follow up with customers to ensure issues are resolved and service expectations are met.
- Build and maintain positive customer relationships.
- Support the customer service team in achieving service delivery targets.
Requirements & Qualifications
- OND/HND/Bachelor’s degree in any relevant discipline.
- Fluency in spoken Hausa and English is mandatory.
- 1–3 years of experience in customer service, call centre operations, or a related role.
- Excellent verbal and written communication skills.
- Strong interpersonal, listening, and problem-solving skills.
- Customer-oriented with the ability to handle difficult situations professionally.
- Basic computer literacy and familiarity with MS Office.
Key Competencies:
- Effective communication and active listening.
- Patience and empathy.
- Conflict resolution and problem-solving.
- Attention to detail.
- Ability to work in a fast-paced environment.
Application Closing Date
12th November, 2026.
How to Apply: Interested and qualified candidates should Click here to apply online
Recruitment for Customer Service Executive (Hausa Speaking) at Simba Group | Lagos | Apply Now
Join Our WhatsApp Channel
RECOMMENDED JOB SEARCH
Federal and State Government Recruitment
Oil and Gas Jobs
Banking and Finance Jobs
International NGOs Recruitment
Teaching Jobs
Federal and State University Jobs
Federal and State Polytechnic Jobs
Customer Service Jobs
Tired of applying for many job offers and not getting interviews?
We have the solution you are looking for!
Getting your dream job starts with a lot of personal branding and our CV writing experts will help your CV gain clarity and turn your career journey into a professional story by using words – ATS keys specific to your sector that will communicate your skills and experience. And the ability to employers in a unique and professional way, which earns you more job interviews.
Most of our clients testified of getting up to 3 interviews in a week after renewing our professional resume and using our creative cover letter and LinkedIn profile improvement services.
We offer:
* Creative and Professional CV Services
* Creative services and cover letter
* Professional profile improvement services on LinkedIn.
You can purchase any of these services by clicking on the link below.
Let’s help you win more opportunities today, at iCreative Writers Hub, we are more than the hype💯. Email Us: sheglobalconsult@gmail.com
MUST READ: How to Write Your Own Professional CV (Curriculum Vitae)
RECOMMENDED SCHOLARSHIP SEARCH FOR INTERNATIONAL STUDENTS
Scholarship In America
Scholarship in UK
Scholarship in Europe
Scholarship in Australia
Fully Funded scholarships and Grants
HOW TO WRITE A JOB APPLICATION COVER LETTER
A cover letter is a document that is attached to an application and aims to introduce the candidate more personally. It should supplement information from a CV or curriculum vitae, address skills and achievements, and highlight a selection of the most relevant accomplishments.
Do you see? This isn’t rocket science. It’s just a message supporting your application.
CLICK HERE FOR GUIDE ON HOW TO WRITE A COVER LETTER
CAREER GUIDE
As digital transformation changes traditional roles in the workplace and creates new jobs, there is an urgent need for employees to develop and deepen their technical skills to improve the quality of work, foster creativity and remain employable.
If you have a growth mindset, you can close the skills gap and create more exciting job opportunities for yourself. CLICK HERE FOR BEST CAREER ADVICE/GUIDE
Important Notes
- The above statements are intended to describe the general nature and level of work to be performed by those assigned to this function.
- It should not be construed as an exhaustive list of all responsibilities, tasks and skills required of persons so classified.
- All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
- We do not charge any application, processing, training, interview, testing or any other fees in connection with the application or recruitment process. If you receive a fee request, please ignore it.
- Also, please note that logos, slogans, names and titles are easily copied and reproduced. Therefore, particular care should be taken when submitting personal information on the web.
- We are an equal opportunity employer that values inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
- Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
- We encourage all applicants to apply and do not discriminate in any recruitment process.
- Applications submitted after the deadline will not be considered.
- Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
- Only qualified candidates will be invited for an interview
Publisher’s Note:
Deroundtable.com is a blog about jobs, vacancies, and job opportunities. We share daily updates of available jobs, vacancies, local and international scholarships, loans and grants from government/international organisations.
Dearoundtable.com is not an agent of this organization, and we cannot assist any candidate in obtaining a job, loan, grant or scholarship. We only share information for those interested in applying.
Dearoundtable admins will never contact any candidate requesting payment like me or requesting an OTP token.
Our services are completely free.
Beware of scammers