Food Concepts Plc Latest Recruitment 2026: Procurement Intern, IT Service Manager, Etc. Jobs
Food Concepts commenced operations in 2001. From inception, our aim has been clear-cut and focused: to revolutionize the food sector in West Africa and to deliver extraordinary satisfaction to our stakeholders.
Since launching in 2004, Chicken Republic (Subsidiary of Food concepts) has already opened 55 stores in Nigeria and Ghana. On this basis, we are proud of the brand’s hard-earned reputation as the fastest growing chicken QSR in West Africa and the number 1 chicken QSR in Nigeria (both in revenues and number of outlets). In addition, Chicken Republic was ranked as one of Nigeria’s top 20 brands across all categories (Financial Standards Awards 2009).
We are recruiting to fill the position below:
Job Title: Business Analyst Manager
Requisition ID: 1442
Location: Abuja
Grade Level: 6
Department: Financial Planning and Analysis
Reports to (Title): Head of FP&A
Job Purpose
- To support the delivery of Analysis and insights by providing data and information for the day-to-day operation of the business and identify pricing opportunities for the business.
Core Responsibilities and Key Result Areas
Recipe costing:
- Reviews food recipe and determines appropriate costing of menu items
- Converts recipes for use in quantity preparation.
- Ensure up to date costing of material items
- Performs margin and pricing sensitivity analysis in order to support business initiatives
- Develop price points for new product launches to improve profit margin and sales volumes
Business Analysis:
- Reviews products menu to determine the best and worst performing products by location
- Determine location theoretical GP and cost benefit per location
- Monitors pricing decisions and proactively monitor products’ performance to determine whether revaluation is needed
- Ensures pricing accuracy across all store types and regions
- Performs products and volumes profitability analysis
Competitive Analysis:
- Monitors and update commercial and competitor price lists
- Analyze market trends, including competitors’ prices, consumer habits, marketing strategies and profitability
- Work closely with relevant teams to capture pricing strategies and opportunities.
Data Analytics:
- Reporting on daily, weekly, and monthly product performance
Key Performance Indicators
- Ensures an updated product price list by clusters
- Ensures an updated competitor price list
- Maintain and regularly update pricing models
- Develop regular templates to drive business operation
Knowledge Requirements:
- Demonstrates good research, quantitative, and analytical skills
- Must be competent in software programs such as Microsoft Office, Excel
- Have a natural aptitude in mathematics and can think analytically.
- Demonstrates commercial and economic awareness, including an awareness of global economic factors that can influence the Food & Beverage and QSR industry
- Knowledge of written and verbal communication skills
Job Specifications
Educational Requirements:
- A good First Degree in Mathematics, Statistics, Computer Science, Economics, or Finance.
Professional Requirements:
- Relevant professional degree is an added advantage
Experience Requirements:
- Minimum of 5 years’ experience in a similar role is required
Decision Expectations:
- Research and prepare pricing reports.
- Prepares competition report
- Prepares pricing impact reports
- Prepares product- volume profitability report
Working Conditions:
- Jobholder typically work 40 hours per week, Monday to Friday, although some roles may involve weekend or evening work.
- This role is largely office-based, as it involves a lot of research work and analysis.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Administration Associate
Requisition ID: 2187
Location: Abuja
Department: Shared Services
Reports to (Title): Administration Manager
Job Purpose
- To act as the point of contact for all employees, providing administrative support and managing queries
Core Responsibilities and Key Result Areas
Administrative Functions:
- Attend to forwarded enquiries from all Chicken Republic stores ranging from waste management, security, travelling needs, and all other administrative support
- Update report on travel expenses per department
- Coordinate travel and ticketing activities
- Process all monthly returns for expatriates
- Process the renewal of residence permits for the expatriates
- Process payment requests utilities in HQ, Guest houses and TC. DSTV, PHCN, Water & printer consumables.
- Periodic visits/contacts through CUG to all Island stores for support.
- Distribute and store correspondence (e.g. letters, emails and packages)
- Arrange travel and accommodations
- Answer queries by employees and clients
- Prepare reports and presentations with statistical data, as assigned
Facility Operations:
- Monitor compliance with all rules and regulations in the organization as regards safety and facility utilization
- Inspect office premises checking all appliances, facilities as well as security of the warehouse facilities
Inventory Maintenance and Record Keeping:
- Provide staff with the necessary office stationery
- Place orders for office supplies and maintain all associated records
- Perform requisition, delivery and distribution of supplies as well as adequate maintenance of inventory
- Monitor supplies, inventory and other needs of the organization
- Ensure management and monitoring of relevant records and reports
- Manage office supplies stock and place orders
- Prepare regular reports on expenses and office budgets
- Organize a filing system for important and confidential company documents
Security:
- Oversee security surveillance for all Chicken Republic locations
Key Performance Indicators
- Timely response to employee queries and request
- Quality of the internal administrative processes/procedures
Knowledge Requirements:
- Knowledge of General Administrative Support- Facility Management
- Knowledge of Administrative procedures and processes in line with industry best standards
- Knowledge of Office Management Software
- Knowledge of Health & Safety Regulation
- Good interpersonal, communications and flexibility
Job Specifications
Educational Requirements:
- A Degree in Social / Management / Physical Sciences
Professional Requirements:
- Membership of the NIM, or any other related professional qualification is an added advantage
Experience Requirements:
- Minimum of 2 years work experience in an administrative capacity in a similar industry / environment
Decision Expectations
- Ensure all employee queries and requests are attended to
- Monitors compliance with all rules and regulations in the organization as regards safety and facility utilization
- Monitor supplies, inventory and other needs of the organization
Working Conditions:
- Job role holder typically work 40 hours per week, Monday to Friday, although there may be weekend or evening work due to business exigencies.
- This role is largely office-based, and has a high level of social contact as the individual is expected to work closely with staff from different branches.
- The job involves repetition of the same mental activities, but may on occasion be exposed to loud sounds and distracting noise levels, such as from office equipment.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Procurement Intern
Location: Lagos
Job Description
- Maintain updated tracker of issued purchase orders
- Monitor outstanding orders and follow up on expected delivery dates
- Obtain delivery confirmation from suppliers and receiving locations
- Track outstanding deliveries and highlight potential stock-out risks
- Support reconciliation of purchase orders against delivery documentation
- Participate in procurement meetings and document action points
- Assist procurement officers with assigned administrative tasks
- Support implementation of departmental procurement policies and procedures.
Requirements
- A Degree in Procurement & Supply Management, Business Administration, Economics, Logistics & Transport, Operations Management or other related discipline
- Knowledge of Inventory Management, Cost Management and Procurement Management is an added advantage
- Strong attention to detail and confidentiality of supplier info & pricing
- Proficiency in Excel / ERP systems is an advantage.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should send their CV to: careers@foodconceptsplc.com using the Job Title as the subject of the email.
Job Title: IT Service Manager
Requisition ID: 2186
Location: Lagos
Employment Type: Full-time
Job Purpose
- The Information Technology Service Delivery role is responsible for ensuring the effective delivery of reliable, responsive, and customer-focused IT services across head office, restaurant outlets, and support locations.
- The role oversees service desk operations, incident and problem management, SLA compliance, vendor performance, user support, operational reporting, and continuous service improvement to ensure business-critical technology services support daily operations with minimal disruption.
Core Responsibilities and Key Result Areas
IT Service Delivery Management:
- Manage day-to-day IT service operations across business locations, ensuring support services are delivered in line with agreed standards and business priorities. Monitor service performance, ticket trends, SLA achievement, service availability, and user satisfaction, and implement corrective actions where required.
- Act as an escalation point for major incidents, recurring issues, service disruptions, and business-critical technology concerns.
Incident, Problem and Change Coordination:
- Oversee incident management processes to ensure timely logging, prioritization, resolution, communication, and closure of IT support issues. Coordinate root cause analysis for repeated incidents and drive preventive actions to reduce downtime and improve service reliability.
- Support change management activities by ensuring technology changes are properly assessed, communicated, documented, and implemented with minimal business disruption.
Service Desk and User Support Leadership:
- Lead and coordinate the service desk and support teams, ensuring clear ownership of tickets, effective escalation, and consistent user communication.
- Define support procedures, service standards, ticket categories, escalation paths, and knowledge base documentation for improved service consistency.
- Promote a customer-focused IT support culture that supports non-technical users with patience, professionalism, and timely follow-up.
Systems, Infrastructure and Business Application Support:
- Oversee support and availability of POS systems, ERP access, Microsoft 365, network connectivity, internet links, end-user devices, printers, and approved business applications.
- Coordinate support for new store openings, relocations, technology refreshes, upgrades, deployments, and infrastructure-related service activities.
- Work with technical teams and vendors to resolve system performance issues, application incidents, network outages, and infrastructure support concerns.
Vendor and SLA Management:
- Track vendor performance against agreed SLAs for POS, ERP, internet service providers, hardware support, software platforms, and managed services. Coordinate vendor escalations, service reviews, issue follow-ups, and performance improvement actions to protect business operations.
- Maintain clear documentation of service commitments, recurring vendor issues, resolution timelines, and improvement plans.
IT Asset, Access and Compliance Support:
- Ensure IT assets, support devices, software licenses, user access records, and movement documentation are properly tracked and updated.
- Support timely onboarding, role changes, access reviews, and offboarding activities in line with approved user access and security control processes. Promote compliance with IT policies, service procedures, information security requirements, endpoint protection, and acceptable use standards.
Reporting and Continuous Improvement:
- Prepare regular service delivery reports covering incident trends, SLA performance, recurring issues, system availability, vendor performance, user satisfaction, and improvement actions.
- Identify improvement opportunities across support processes, service desk operations, knowledge management, asset control, and service communication.
- Support audits, IT projects, training initiatives, and operational improvement activities as assigned.
Key Performance Indicators
- SLA compliance rate for incidents, requests, and vendor-supported services
- Average ticket resolution time and mean time to restore service
- First-time fix rate for routine support requests
- System uptime for POS, internet, Microsoft 365, ERP access, and other critical services
- Reduction in recurring incidents through problem management and root cause resolution
- Vendor response and resolution performance against agreed commitments
- Accuracy of IT asset, access, and service documentation.
Job Specifications
Educational Requirements:
- Bachelor’s Deegee or HND in Information Technology, Computer Science, Information Systems, Computer Engineering, or a related field.
- A postgraduate qualification in business, technology, or management is an added advantage.
Experience Requirements:
- 3-5 years’ progressive experience in IT operations, service desk, service delivery, infrastructure support, application support, or related IT
management roles.
- Minimum of 3 years in a supervisory, coordination, or managerial role.
- Experience in a multi-site retail, QSR, hospitality, FMCG, or service-oriented environment is an advantage.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Food Concepts Plc Latest Recruitment 2026: Procurement Intern, IT Service Manager, Etc. Jobs
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