Recruitment at The People Practice

Job Title: Project Manager

Location: Nigeria
Employment Type: Full-time

Job Description

• Our client is looking to hire an efficient Project Manager who will hold a pivotal role in orchestrating and overseeing the execution of projects and ensuring their alignment with organizational objectives.
• The Project Manager’s strategic approach, leadership skills, and attention to detail will be instrumental in driving the project management success of our company.

Responsibilities

• Managing multiple new and ongoing projects within the company and its subsidiaries.
• Visiting project sites within the country.
• Developing comprehensive project plans, outlining scope, objectives, timelines, and resource requirements.
• Collaborating with stakeholders to define project goals and objectives.
• Conducting feasibility studies and risk assessments for each project.
• Leading cross-functional project teams to ensure successful project delivery.
• Monitoring and controlling project timelines, budgets, and resources.
• Overseeing day-to-day project activities, ensuring alignment with organizational goals.
• Acting as the primary point of contact for project-related communications.
• Providing regular updates to stakeholders on project progress, milestones, and challenges.
• Addressing and resolving issues in a timely manner to maintain project momentum.
• Identifying project resource requirements and work with department heads to allocate resources accordingly.
• Optimizing resource utilization to ensure efficient project delivery.
• Implementing and maintaining quality assurance processes for project deliverables.
• Conducting regular project reviews and audits to ensure adherence to quality standards.
• Identifying potential risks and develop mitigation strategies.
• Proactively addressing and resolving issues to minimize project disruptions.
• Establishing key performance indicators (KPIs) for project success.
• Conducting post-project evaluations to assess achievements and areas for improvement.
• Fostering collaboration between different business units and subsidiaries.
• Ensuring effective communication and coordination between project teams.

Qualifications

• Bachelor’s Degree in Business Administration, Project Management, Engineering or Information Technology with 2-6 years experience.
• Project Management Professional (PMP) certification is a plus.
• Proven experience as a Project Manager, managing multiple projects simultaneously.
• Experience in the power and energy industry
• In-depth knowledge of project management principles, methodologies, and tools.
• Versatile expertise in electricity, solar technology, infrastructure, and fieldwork experience
• Proficiency in translating observations into comprehensive reports

Must have skills:

• Ability to inspire and motivate teams
• Excellent verbal and written communication skills
• Strong organizational and multitasking abilities
• Identifying and mitigating potential project risks
• Ability to build and manage effective project teams
• Understanding project management tools and methodologies
• Strong analytical and problem-solving skills

Application Closing Date
23rd April, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Human Resources (HR) Manager

Location: Lagos
Employment Type: Full-time

Job Description

• Our client is looking to hire an Human Resources Manager who will play a key role in overseeing and managing all aspects of the human resource function within the company.
• This position involves strategic planning, policy development, employee relations, talent acquisition, and overall Human resource leadership.
• The role will require you to work closely with management to ensure the firm attracts, develops, and retains top talent while fostering a positive and inclusive work environment.

Responsibilities

• Collaborate with management to align HR strategies with organizational goals.
• Develop and implement HR policies and procedures that comply with applicable laws and regulations.
• Oversee the full recruitment life cycle.
• Work with hiring managers to identify staffing needs and develop effective recruitment strategies.
• Serve as a point of contact for employee relation issues, providing guidance and solutions.
• Promote a positive work environment and address workplace conflicts proactively.
• Develop and implement performance improvement plans as needed.
• Develop and implement strategies for talent retention, succession planning, and career development.
• Manage employee benefits programs, including health insurance and retirement plans.
• Stay informed about changes in employment laws and advise management accordingly.

Qualifications

• Bachelor’s Degree in Human resources management, Business Administration, or any related field.
• HR Certification required.
• Proven experience in HR management, with a strong understanding of HR best practices.

Must have skills:

• Excellent analytical and problem-solving skills
• Exceptional attention to detail and organization skills
• Effective communication and interpersonal skills.
• Knowledge of Human resource laws, regulations, and best practices
• Demonstrated ability to think strategically and implement HR initiatives that support organizational objectives.

Application Closing Date
23rd April, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Financial Planning and Analysis Manager

Location: Nigeria
Employment Type: Full-time

Description

• Our client needs a Financial Planning and Analysis (FP&A) Manager who will play a pivotal role in overseeing budget planning, monitoring financial performance, and providing strategic insights to support decision-making.

Responsibilities
Budget Planning and Forecasting:

• Collaborate with department heads to develop annual budgets and forecasts aligned with strategic business objectives.
• Prepare detailed budget reports, highlighting key insights and recommendations for optimizing resource allocation.

Financial Performance Monitoring:

• Monitor financial performance against budgets, providing regular variance analysis and actionable insights to the management.
• Identify areas of improvement and cost-saving opportunities to enhance overall financial efficiency.

Financial Modeling and Analysis:

• Develop financial models and scenarios to support strategic decision-making, including investment opportunities, pricing strategies, and new initiatives.
• Conduct in-depth analysis of financial data, translating findings into actionable recommendations for management consideration.

Reporting and Presentations:

• Prepare comprehensive financial reports and presentations for senior management and stakeholders, communicating financial performance and forecasts effectively.
• Present findings and recommendations to aid in decision-making processes during key meetings and strategy sessions.

Qualifications and Skills

• Bachelor’s Degree in Finance, Accounting, Economics, or a related field.
• An Advanced Degree or professional certification (e.g., CFA, CPA) is advantageous.
• 3-5 years of progressive experience in financial planning and analysis, preferably within the retail or consumer goods industry in Nigeria.
• Proven expertise in budget planning, forecasting, and variance analysis, with a strong understanding of financial principles and accounting practices.
• Proficiency in financial modeling and analysis using tools such as Excel, financial software (e.g., SAP, Oracle), and data visualization tools (e.g., Tableau).
• Excellent communication and presentation skills, with the ability to convey complex financial information clearly to non-finance stakeholders.

What Does the Role Mean in simple Terms?

• You will be responsible for planning budgets and managing them for individual departments
• You will be responsible for in-house scenario planning and variance analysis
• Your have to be excellent at financial storytelling and analysis

Application Closing Date
15th April, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Head, Customer Experience

Location: Nigeria
Employment Type: Full-time

Job Description

• Our client is looking to hire a Customer Experience Head who will play a pivotal role in shaping and executing their customer-centric strategies.
• This leadership position requires a seasoned professional with a minimum of 7 years of experience, preferably within both customer experience and strategic roles.
• S/he will be responsible for driving initiatives that elevate the overall customer journey, ensuring a seamless and positive experience across all touchpoints.

Responsibilities
Strategic Vision:

• Develop and execute a comprehensive customer experience strategy aligned with the company’s overall business objectives.
• Lead the strategic planning for customer engagement, retention, and satisfaction.

Cross-Functional Collaboration:

• Collaborate with executive leadership and other departments to integrate customer experience strategies into the broader organizational strategy.
• Work closely with product, engineering, marketing, business development, and UX teams to ensure a unified and strategic approach to customer experience.

Customer Feedback and Insights:

• Oversee the Interactions with customers via our Freshdesk platform.
• Collect, track and analyze customer feedback develop structures to foster improvements based on the insights gathered – help measure metrics such as NPS to gauge how the brand is performing on CX performance parameters.
• Develop mechanisms for collecting and analyzing customer feedback to extract actionable insights.
• Utilize customer insights to inform strategic decisions and drive improvements across the organization.
• Takes a consultative approach in helping customers overcome issues and achieve their goals.

Performance Metrics:

• Establish key performance indicators (KPIs) to measure the success of customer experience initiatives.
• Regularly analyze data and feedback to identify areas for improvement and optimization.

Technology Integration:

• Evaluate and implement innovative technologies to enhance customer interactions, ensuring a seamless and technologically advanced customer experience.
• Work closely with the technology teams to align customer experience goals with technical capabilities.

Leadership and Team Development:

• Lead and mentor a team of customer experience associates, fostering a culture of excellence and continuous improvement.
• Provide strategic guidance to the team in addressing complex customer challenges.

Reporting and Analysis:

• Prepare and submit comprehensive customer experience reports on a weekly and monthly basis.
• Provide strategic recommendations based on the analysis of customer feedback and performance metrics.

Qualifications

• Bachelor’s Degree in Business, Marketing, or a related field; Master’s degree preferred.
• Minimum of 7 years of experience in customer experience roles, with a focus on strategy development and implementation
• Proven track record of successfully implementing strategic initiatives that enhance overall customer satisfaction and loyalty.

Must have skills:

• Strong analytical and problem-solving skills, with the ability to leverage data for strategic decision-making.
• Excellent leadership, communication, and interpersonal skills.

Application Closing Date
13th April, 2024.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Digital Sales Lead

Locations: Nigeria
Employment Type: Full-time

Job Description

• Our client is looking to hire a Digital-Commerce Sales Lead who will be responsible for spearheading the growth and success of our online retail channels which include social commerce.
• You will lead strategic initiatives, leveraging your expertise in e-commerce, digital marketing, and user experience optimization to drive sales and expand our digital footprint in Nigeria’s premium gift market.

Responsibilities
E-commerce Strategy Development:

• Develop and implement comprehensive digital commerce strategies aligned with the company’s goals to increase online sales and market share.
• Identify emerging trends, technologies, and opportunities to drive continuous growth and innovation in the digital commerce space.

Digital Marketing and Customer Acquisition:

• Lead digital marketing efforts, including SEO, SEM, social media marketing, and email campaigns, to drive traffic and customer acquisition.
• Collaborate with marketing teams to create compelling and targeted campaigns that resonate with our premium brand image.

User Experience Optimization:

• Continuously optimize the online shopping experience to ensure a seamless, user-friendly interface and mobile responsiveness.
• Conduct regular audits and implement improvements to enhance customer satisfaction, retention, and conversion rates.

Performance Analysis and Reporting:

• Monitor and analyze key performance metrics related to e-commerce sales, website traffic, and customer engagement.
• Prepare detailed reports, providing insights and actionable recommendations to drive strategic decision-making and improve online performance.

Cross-Functional Collaboration:

• Collaborate closely with cross-functional teams, including marketing, sales, and IT, to ensure alignment and seamless execution of e-commerce strategies.
• Coordinate efforts to launch new products, promotions, and initiatives on the e-commerce platform.

What does the role mean in simple terms?

• You will be expected to grow our revenues in the digital space of our business
• You will manage the entire digital sales team from sourcing to customer delivery
• We are looking for a way to target Diasporan Nigerians and this will be one of the first tasks on your table

Qualifications

• Bachelor’s Degree in Marketing, Business Administration, or a related field. Additional Certifications in Digital Marketing or e-commerce are preferred.
• 5 years of proven experience in e-commerce management or digital marketing, specifically within the retail or e-commerce sector in Nigeria.
• Demonstrated success in developing and executing successful e-commerce growth strategies that drive revenue and customer acquisition.
• Proficiency in digital marketing tools and platforms (SEO, SEM, social media advertising, etc.) and e-commerce platforms (Shopify, Magento, etc.).
• Strong analytical skills, with the ability to interpret data, derive insights, and make data-driven decisions to optimize online performance.

Must Have Skills:

• Strong analytical skills
• Excellent communication and interpersonal skills.
• Ability to build strong relationships and collaborate effectively with cross-functional teams.
• Strong problem-solving and decision-making skills.

Application Closing Date
28th March, 2024.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: People & Culture Manager

Location: Nigeria
Employment Type: Full-time

Description 

• We are looking to hire a People & Culture Manager who will lead a broad range of culturally informed bespoke People & Culture functions, including HR advisory, policy development and review, culture & change management, recruitment, learning & development, performance development & review processes, performance management, benefit administration/ for our clients in all sectors.
• The People & Culture Manager will support our clients to deliver on their business objectives by providing advice, guidance, and insight in the space of people & culture and performance. The functions of People & Culture Manager will continue to evolve with the needs of the our stakeholders.

Responsibilities
People & Culture Strategy:

• Develop and deliver on the People and Culture Strategy to meet the overall client’s business objectives.
• Deliver fit for purpose people solutions aligned to key issues within the client’s business.

Culture & Change Management:

• Identify and develop workplace culture and change management initiatives in consultation with the client.
• Provide specialist advice, coaching and development to our clients to achieve a productive and engaged workplace culture.
• Lead organisational development initiatives such as employee feedback and positive culture workshops.
• Develop action plans from employee feedback to address areas for improvement.

HR Advisory:

• Provide timely and accurate HR advice and support to the Client’s Leadership Team.
• Provide tailored and consistent HR solutions and advice in relation to supporting business objective.
• Manage grievances and lead workplace investigations in a fair, timely and efficient manner consistent.

Policy and Procedure:

• Develop and review bespoke People and Culture policies and procedures for our clients, ensure changes are communicated and compliance is monitored.
• Embed cultural safety and competence inpolicies, procedures and systems.

Talent Acquisition and Onboarding:

• Lead recruitment efforts, ensuring the selection of top-tier candidates.
• Develop and implement effective onboarding programs to integrate new hires seamlessly.

Employee Engagement:

• Design and execute initiatives to enhance employee satisfaction, motivation, and retention.
• Foster a culture of open communication, teamwork, and continuous improvement.

Performance Management:

• Implement performance review processes and provide guidance to clients.
• Work with client to identify training and development opportunities for their employees.

Learning and Development:

• Coordinate training programs to enhance employees’ skills and knowledge.
• Support career development initiatives and succession planning.

Benefits Administration:

• Oversee employee benefits programs and ensure competitive offerings.
• Manage relationships with benefit providers and optimize benefit packages.

Qualifications

• Interested candidates should possess a Bachelor’s Degree in relevant field.
• 2-3 years experience in People & Culture Management preferably in an HR consulting or advisory firm.
• Degree in Human Resources, Business Administration, or a related field.
• Strong understanding of consulting industry dynamics and client expectations.
• Strategic thinking with the ability to align HR initiatives with business goals.
• Proven ability to provide People and culture advice on employee and industrial relations matters and the confidence to research issues and obtain advice where necessary
• Thorough understanding of HR policies and procedures, and knowledge of Federal and State regulations relating around HR practices;
• Experience working with HRIS or Payroll systems.

Must Have Skills:

• Demonstrated superior written and verbal communication skills
• Excellent organisation and time management skills
• High level communication, negotiation, research and influ

Application Closing Date
25th February, 2024.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Key Account Manager (Sales Manager)

Location: Nigeria
Employment Type: Full-time

Job Description 

• Our client is looking to hire a highly skilled Key Account Manager to become an integral part of their team. The ideal candidate will excel in establishing robust connections with strategic clients, effectively discerning their needs and preferences, and advocating for the company’s solutions to ensure mutual satisfaction.
• The overarching objective is to contribute to the sustainable growth of the business and foster long-term success.
• Your primary responsibilities will include identifying and engaging new real estate developers, contractors, procurement managers, construction managers, and corporate organizations, among others.
• Additionally, you will play a crucial role in retaining key customers, comprehending their unique requirements, and assisting them in making successful transactions through the company’s platform

Responsibilities

• Cultivate solid relationships with clients to ensure continuous flow of sales revenue.
• Identify promising prospects through cold-calling, networking, and client referrals, and generate quality sales leads
• Responsible and accountable for Key Account Management team and their overall performance.
• Foster strategic partnerships that drive business growth
• Maintain up to date record of client information on CRM software
• Analyze sales metrics to determine whether current sales strategies are effective.
• Conduct in-depth research on competitors’ products, pricing, and market success to gain insight into clients’ preferences and interests.
• Develop a thorough understanding of key clients’ needs and requirements and preparing customized solutions.
• Address and resolve clients’ complaints and request in a timely and effective manner
• Act as the liaison between Clients and internal teams
• Compile weekly and monthly reports on sales and partnership performance vs targets for Account Management Team
• Develop and execute strategic roadmap for sales and partnerships
• Develop team KPIs and OKRs, reporting templates and structure, and effectively establish proper metrics such as costs of Client Acquisition, cost per leads, leads response time and other sales & growth metrics
• Any other duty in line with your role as Head of Key Account Management

Qualifications

• B.Sc in Marketing, Sales or other Business Management related roles.
• Minimum of 5 years’ experience in Tech Sales, B2B sales, B2C sales and Key Account Management role.
• Experience using CRMs and other tech skills.

Must have skills:

• Communication
• Organisation
• Time management
• Multitasking

Application Closing Date
17th March, 2024.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Financial Accountant

Location: Nigeria
Employment Type: Full-time

Job Description 

• Our client is looking to hire a talented Financial Accountant who will be responsible for running the accounting and financial activities of the company.
• This role involves daily analysis of transactions, balancing of accounts and reconciliations needed to scale up the business and have a big impact on the finance department.

Responsibilities

• Overall responsibility for handling daily accounting tasks such as preparation and posting of receipts, deposits, purchase orders, invoices and other standard tasks.
• Ensure daily balancing of transactions and account reconciliations.
• Preparing the monthly profit and loss, and balance sheet reports
• Preparing weekly cash flow statements, and controlling expenditure and cash flow
• Support Preparation of the Monthly, Quarterly and Annual Financial Statements;
• Responsible for ensuring all bills passed by card provider and processor are accurate by matching them with the number of cards and transactions for the period in view.
• Ensure all statutory filings such as PAYE, CIT, VAT and WHT and prepared and filed on a timely basis
• Assisting with the preparation of year-end accounts and statutory accounts
• Collecting and analyzing data, which is then used in the preparation of weekly and monthly estimates
• Collaborate with auditors to ensure seamless audit procedures and deliver financial accounts within stipulated timelines
• Use technology to streamline and amplify our finance capabilities
• Learn new technologies and transform your learnings into applicable tools to benefit our growth ambitions.
• Carry out any other assigned tasks for the purpose of preparing monthly management accounts.

Qualifications

• Bachelor’s Degree in Finance, Accounting, Economics, or a related quantitative discipline.
• 3+ years of experience in a Finance role; Finance industry experience highly preferred.
• Excellent analytical and numerical skills with experience in financial reporting and complex reconciliations.
• Ability to identify cause and effect relationships while making data-driven recommendations in a structured manner.

Must have skills:

• Excellent problem-solving skills
• High attention to detail and accuracy in a fast-paced work environment
• Good to have skills.

Application Closing Date
17th March, 2024.

Method of Application
Interested and qualified candidates should:
Click here to apply online