How To Apply for MTN Nigeria | Recruitment

How To Apply for MTN Nigeria | Recruitment

MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the position below:

Job Title: Advisor – Banking Services

Job Identification: 4447
Location: Nigeria
Schedule: Full-time

Mission

• To monitor the banking services provided to MTNN and ensure compliance across board with the Service Level Agreements (SLAs) between MTNN and banks.

Description

• Collate and analyze data on cash movements, bank charges, interest rates, exchange rate movements, and placements.
• Set up and manage MTN bank accounts, monitoring bank tariffs and price books for bank charges.
• Verify all general ledger balances relating to bank accounts, identifying banking service gaps across the business units that interface with banks.
• Monitor sweeps from various sub accounts to main accounts for compliance, ensuring credit interest is accurately entered and applied every month as agreed by the various banks.
• Review banking Service Level Agreements (SLAs) in line with changes in the banking environment, ensuring compliance issues and complaints relating to banking services are followed up and resolved.
• Implement Treasury policies, processes, and procedures, maintaining Treasury records and audit trails in strict compliance with MTNN policies and procedures.
• Coordinate the monthly reconciliation meeting, providing banking reports for the year-end audit as they relate to Treasury.
• Conduct research and compile data, benchmarking Treasury and banking services.
• Obtain feedback and recommendations from banks on service issues and standards, while monitoring and reporting on the quality of banking services.
• Manage information flow, ensuring clear correspondence and up-to-date communication with banks at all times.
• Interface with bankers and financial institutions on behalf of the Treasury department.

Requirements

Education:

• First Degree in Accounting, Economics, or any Finance related discipline.
• Fluent in English
• A full qualification or membership in a professional accounting association (ACA, ACCA, ACMA, ACT, CFA) will be an added advantage.

Experience:
3–7 years’ experience in an area of specialization, with experience working with others:

• Experience working in a medium-sized organization.
• Experience in a financial environment in Treasury or banking.
• Familiarity with good accounting practices and the Nigerian policy environment.
• Extensive bank reconciliation experience.
• Audit, compliance, and/or internal control experience.
• Knowledge of banking processes and products.
• Customer service or performance management experience will be an added advantage.

Application Closing Date
14th June, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Manager – Roaming Test, Bayobab

Job Identification: 4355
Location: Nigeria
Job Schedule: Full time
Job Category: MTN Level 3

Mission / Core Purpose of the Job

• At Bayobab, we Lead with Care, Can-do with Integrity, Collaborate with Agility, Serve with Respect and Act with Inclusion.
• The Test Manager has the overall responsibility to lead the end-2-end roaming testing strategy and implementation between the OpCo’s, the roaming partners, test equipment supplier.

Responsibilities
Core:

• The Test Manager will be accountable to achieve the following KPA’s:
• Deliver a GSMA-compliant roaming testing strategy for the Roaming Hub.
• Lead the Testing Team and ensure an efficient roaming testing process
• Deliver the Test Factory RVAS for all roaming partners and OpCo’s.
• End to end responsible for all IREG testing, TADIG testing and quality testing (GRQ) between MTN OpCo’s and the roaming partners
• Ensure that SLA’s for testing and troubleshooting are maintained.
• Ensure that monthly KPI’s are met for completed IREG tests, TADIG validation (TCC), IR.21 implementations, billing implementations and quality tests.
• Keep the roaming footprint for OpCo’s up to date.
• E2E onboarding of new customers
• Logging and tracking of roaming quality issues for OPCOs/partners.
• Monitor and report on international roaming performance.
• Conduct regular regression tests (QoS) with commercially launched partners
• Liaise with foreign operators,, internal departments, and external parties with regards to roaming related issues.
• Conduct analysis of roaming service abnormalities/performance functional tests.

Key Performance Areas Core, Essential Responsibilities / Outputs of the Position (KPA’s)
The Test Manager is responsible in this position to:

• Lead and be responsible for a team of IREG, TADIG and Quality coordinators, and Services Administrator
• Ensure day-to-day activities related to roaming testing, trouble-shooting, test prioritisation, test reporting, process escalations, and for setting test requirements in compliance with the GSMA.
• Ensure contact between roaming partners and Roaming Operations IREG and TADIG testing and technical integration teams.
• Lead a team for E2E technical roaming testing (i.e. IREG – TADIG- quality service launch).
• Assume full responsibility to approve tests.
• Efficiently use test units put at disposal to meet business objectives.
• Ensure successful test provisioning to expand the MTN roaming services footprint.
• Manage testing of all roaming services; e.g. GSM (IR.24), GPRS (IR.35), CAMEL (IR.32 & IR.60), 3G, 3.5G, 4G, and 5G.

Job Requirements
Educational Qualifications:

• Bachelor’s Degree in Engineering, IT, and/or Telecommunications
• Formal leadership certification training (preferred)
• English: verbal and written proficiency
• French: Advantage

Experience:

• 8 years’ experience in managing end-to-end roaming testing
• Minimum of 5 years’ experience leading roaming testing teams
• Experience with Quality of Services (QoS) and commercial launch processes
• Experience with SS7 and GPRS tracing, as well as GRX & IPX providers
• Experience with the technical troubleshooting of International Roaming; in a hub advantageous
• Experience with IR.21 creation, updates, distribution, and management in GSMA’s RAEX
• 5 + years’ experience in the leadership and development of teams
• Experienced in creating and conducting presentations in English.
• Experienced presenting to senior management and OpCo leadership.

Competencies:

• Deep understanding of telecom networks, billing flows, handsets, and roaming services
• Documented technical skills pertaining to GSMA regulations about IREG and TADIG testing (i.e. IR.24, IR.35, IR.32, IR.60, 3G, and 4G/LTE)
• Strong knowledge of SS7 signalling and core network management;
• Deep knowledge of GPRS platforms (i.e. SGSN, GGSN) and associated protocols
• Solid background, in-depth knowledge and experience GSM and LTE roaming.
• Deep technical understanding of the technology and E2E technical roaming.
• Excellent communications skills (both written and verbal)
• Demonstrated ability to successfully work well within and lead teams
• Strong written and verbal communication and presentation skills
• Strong analytical, investigative, problem-solving, and decision-making skills.
• Demonstrated interpersonal, written, and verbal communication skills.
• Excellent influencing skills, in particular with decision-makers.
• End-to-end understanding of mobile roaming operations
• Broad knowledge of roaming billing, network engineering, and roaming operations.
• Intermediate skills with MS Office, i.e. Word, Excel, PPT, and SharePoint. Automation of reporting on powerBi and other automation platforms.

Salary
Competitive

Application Closing Date
19th June, 2024; 08:52.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• Due to the nature of this role we will be reviewing applications on an ongoing basis and the role might be filled and closed before the closing date. Early applications are encouraged.
• Qualified female candidates are strongly advised to apply.
• To apply for this position, you will need to have the right to work in Nigeria.

Job Title: Manager – Business Strategy

Job Identification: 4435
Location: Nigeria
Schedule: Full-time

Mission

• Support the organization’s strategy development and review process.
• Collaborate with stakeholders across the business to monitor and report on the delivery of strategic objectives, priorities, initiatives, and KPIs.
• Support the cascade of Group and Opco strategic objectives, priorities, and initiatives across the business in collaboration with corporate communications and other stakeholders.
• Support the preparation and facilitation of board and leadership retreats by undertaking research, preparing presentations, guiding divisions in the preparation of required retreat documents, capturing highlights, preparing retreat reports, etc.

Description

• Provide an analytical mindset for solving complex business problems and providing relevant insights for leadership to make business decisions.
• Focus on content development for initiatives and projects that are required to be incubated by the Strategy and Innovation team.
• Facilitate diagnostics and problem-solving workshops, applying economic and business principles and recognizing the intricacies of complex problems, to develop innovative solutions.
• Deploy rigorous analytical and data synthesis skills; in particular, develop decision support models to guide strategy and key operational decisions.
• Support the identification and framing of projects in response to market/industry dynamics, business unit, and enterprise-wide priorities.
• Ensure content and solutions are aligned with global best practices.
• Articulate project scope, delivery requirements, business case requirements, and implementation milestones.
• Translate teams’ discussions and decisions into effective presentations (tailored to audience and purpose).
• Work with senior management to prioritize initiatives within strategy and innovation and allocate effort to mission-critical areas.
• Drive the implementation of strategic initiatives and projects, ensuring the delivery of business objectives and goals
• Collect feedback from stakeholders and incorporate it into the further detailing of strategic content.
• Develop knowledge repositories and playbooks for Strategy and Innovation to embed practices.

Requirements
Education:

• A First Degree in a related field
• Possession of project management certification and/or an MBA is advantageous.
• Fluent in English

Experience:
6–13 years’ work experience, which includes:

• Experience working on business transformation projects
• Minimum 4 years’ experience working in a global or multinational management consultancy (understanding emerging markets)
• Management experience is advantageous.
• Advanced experience working with Microsoft Excel, Microsoft PowerPoint, and Microsoft Project
• Creating strategy documents to address business problems
• Project management experience.

Application Closing Date
14th June, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Senior Manager – Platform Management

Requisition ID: 4436
Location: Nigeria 
Employment Type: Full-Time

Mission

• Execute Digital Services’ platform strategy by identifying, developing, and managing platforms that have compelling and competitive propositions to help MTNN acquire customers and grow revenues in alignment with the overall business strategy and market requirements.

Description

• Implement and monitor Digital Services’ platform (including but not limited to (ayoba, MyMTN App, e-Marketplace, MTN Play) strategy.
• Grow platform revenues and subscriptions to exceed targets as specified in the business plan.
• Adhere to, review, and update consistent, efficient, relevant, and standard policies, processes, and procedures for managing Digital Services’ platforms.
• Collaborate with cross-functional teams to identify and onboard new strategic platforms.
• Ensure platforms adhere to all MTNN and regulatory policies relating to digital products and services.
• Identify and fulfil the expectations, needs, and priorities of key internal stakeholders, e.g., CEX, CRX, CS, EB, Finance, Foundation, HR, IT, Marketing, Networks, Risk & Compliance, and S&D from a platform perspective.
• Implement an intra-divisional Internal Stakeholder Engagement Strategy which includes but is not limited to the rationale for regular engagements (cross-functional meetings, sessions, and workshops), engagement format, communication plan, implementation plan, monitoring and review plan, performance metrics.
• Monitor the documentation, development, testing, and launch of platforms according to the relevant Policies, Procedures, & Processes Document to exceed targets as specified in the business plan.
• Provide accurate, current, data-driven, relevant, and understandable analysis, FAQs, information, and reports – including but not limited to competitive intelligence, impacting trends, and weekly performance reports – as may be required to guide management decisions and support the business planning process.
• Implement an External Stakeholder Engagement Strategy which includes but is not limited to the rationale for regular engagements, engagement format, communication plan, implementation plan, monitoring and review plan, performance metrics.
• Contribute and participate in all Digital Services’ Employee Engagement Program events, initiatives, discussions, and workshops.
• Contribute to the growth, satisfaction, and well-being of the team and the development of a team culture focused on growth, innovation, and stakeholder management.
• Foster active collaboration and relationships with employees across all levels and divisions in line with MTNN’s VB and values
• Stay abreast of and share information about new and existing regulatory policies, digital, industry, marketplace, and platform trends with the team

Requirements
Education:

• A First Degree in any Applied / Social Sciences or related discipline
• Advanced proficiency in Microsoft Office (Excel, PowerPoint, and Word)
• Fluent in English
• Certification or training in marketing and (Agile) Project Management will be an added advantage.

Experience:
9 – 17 years’ experience which includes:

• A minimum of eight (8) years working in a small- or medium-sized digital organisation
• A minimum of five (5) years’ experience in customer acquisition, customer service, digital marketing, funnel optimization, lead generation, performance evaluation, product analytics, product and value proposition development, product life cycle management, and revenue generation on digital platforms
• Experience in A/B testing, channel optimization, Information Technology, messaging OTT, platform and product development, SEO, telecommunications, and UI/UX will be an added advantage.
• Excellent communication, interpersonal, and writing skills; Advanced ability to build strong working relationships at various levels within an established organization, influence stakeholders, and work as part of a cross-functional team.
• Experience in co-coordinating and dealing with external partners and suppliers and regulatory bodies such NITDA, NCC, Consumer Protection Council, etc. will also be an advantage

Application Closing Date
12th June, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Manager – Infrastruture Design

Job Identification: 4449
Location: Nigeria
Schedule: Full-time

Requirement

• Candidates should possess relevant qualifications.

Application Closing Date
14th June, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online