Vacancies at Outcess Solutions Nigeria Limited
Outcess Solutions Nigeria Limited is an integrated customer engagement and business process outsourcing company. We deliver innovative digital solutions that empower and optimize the performance of people, teams and organizations.
We are recruiting to fill the position below:
Job Title: KYC NIN Verification Agent
Location: Nigeria
Employment Type: Full-time
Job Description
- Provide customers with needed information and support.
- Verify customer identities.
- Ensure compliance with regulatory guidelines and internal policies.
- Maintain accurate and complete customer data.
- Generate and submit regular reports on kyc NIN verification activities.
Application Closing Date
31st July, 2024.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Field Sales Agent
Location: Nigeria
Employment Type: Full time
Job Description
- We require the services of a Field Sales Agent that is responsible for generating business revenue by prospecting new clients and selling financial products.
Responsibilities
- Making sales using various customer sales methods.
- Develop “out of the box” sales strategies and evaluate their effectiveness.
- Evaluate customers skills, needs and build productive long lasting relationships
- Meet personal and team sales targets.
- Research accounts and generate or follow through sales leads.
- Attend meeting, sales events and trainings to keep abreast of the latest development.
- Report and provide feedback to management.
- Maintain and expand client database within yourassigned territory.
Requirements & Skills
- Must have outstanding communication and negotiation skill.
- Must be vast inupselling and cross selling of company products and services
- Must have the ability toresolve customer complaints and issues and send feedback report
- Must becomputerproficient
- Self motivated and driven
- Minimum of an OND from an accredited educational institution.
- Maximum age 40.
- Should have customer service skills, Good communication skills, Ability to drive sales and achieve targets.
Salary
N95,000 monthly
Application Closing Date
31st December, 2024.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Customer Care Representative
Location: Nigeria
Employment Type: Full-time
Responsibilities
- Answers phone and responds to customer requests.
- Upsell/Sell products and services, place custom orders in the computer system.
- Provide customers with product and service information.
- Transfer customer calls to appropriate staff (as and when asked for)
- Identity, research, and resolve customer issues using computer systems and applications
- Follow up on customer inquiries, if not immediately resolved.
- Recognize, document, and alert the supervisor of trends in customer calls.
Requirements
- NCE, OND, HND / Bachelor’s Degree in any field of study.
- Candidate must be within the age bracket 20 – 35years
- Relevant experience (0 – 4 years) in Customer Service is an advantage
- Strong phone contact handling skills and active listening.
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Excellent written and verbal communication skills.
Application Closing Date
31st December, 2024.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: KYC / Simswap Compliance Officer
Location: Nigeria
Employment Type: Full-time
Responsibilities
- Update customers details
- Make outbound calls.
- Upsell/Sell product and services, place custom orders in computer system.
- Provide customers with product and service information.
- Accurately update NIN of customers
- Identify and process customers data
- Follow up on inconsistent data, if not immediately resolved.
- Recognize, document and alert the supervisor of trends in customer calls.
Requirements
- NCE, OND, HND, B.Sc, B.Ed
- Candidate must be within the age bracket 18 – 35years
- Relevant experience (0 – 4year) in Customer Service is an advantage
- Strong phone contact handling skills and active listening.
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Excellent written and verbal communication skills.
- Must reside in Ikeja or its environs.
Application Closing Date
31st December, 2024.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Regional Manager
Locations: Abuja (FCT), Adamawa, Kano and Lagos
Employment Type: Full Time
Job Description
- We are looking for an experienced regional manager to oversee our business operations in an assigned region.
- The regional manager will be responsible for leading and managing daily operations to achieve business goals and maximize profitability.
- As a regional manager, your duties also include guiding management staff in your region, setting performance objectives, evaluating and optimizing operational performance, ensuring regulatory and company standards are upheld, and preparing operations and financial reports.
Responsibilities
- Achieving business goals and revenue targets.
- Overseeing daily operations, managing budgets, and setting performance objectives.
- Developing and implementing business, marketing, and advertising plans.
- Managing internal and external stakeholder relations and negotiating contracts.
- Planning, evaluating, and optimizing operations to be efficient and cost-effective.
- Ensuring products and services comply with regulatory and quality standards.
- Ensuring company standards and procedures are followed.
- Preparing and presenting monthly, quarterly, and annual statements, analyses, and reports of operations and finances.
- Dealing with escalated customer issues, incident reports, and legal actions.
Requirements
- Must have a Degree from a recognized institution, Bachelor’s Degree in Business Administration / Management, or a similar field preferred.
- 2 – 3 years experience working in a leadership role.
- Excellent communication skills, both verbal and written.
- Proficiency in Microsoft Office
- Excellent leadership and decision-making skills.
- Ability to multitask and work efficiently under pressure.
- Strong analytical and problem-solving skills.
Salary
N150,000 monthly
Application Closing Date
31st July, 2024.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Field Sales Agent
Locations: Abuja (FCT), Delta, Lagos, Oyo and Rivers
Employment Type: Full-time
Slots: 150
Responsibilities
- Making sales using various customer sales methods.
- Develop “out of the box” sales strategies and evaluate their effectiveness.
- Evaluate customers skills, needs and build productive long lasting relationships
- Meet personal and team sales targets.
- Research accounts and generate or follow through sales leads.
- Attend meeting, sales events and trainings to keep abreast of the latest development.
- Report and provide feedback to management.
- Maintain and expand client database within yourassigned territory.
Requirements and Skills
- Must have outstanding communication and negotiation skill.
- Must be vast inupselling and cross selling of company products and services
- Must have the ability toresolve customer complaints and issues and send feedback report
- Must becomputerproficient
- Self motivated and driven
- Minimum of an OND from an accredited educational institution.
- Maximum age 40.
- Should have customer service skills. Good communication skills, Ability to drive sales and achieve targets.
Salary
N80,000 Monthly.
Application Closing Date
30th September, 2024.
How to Apply
Interested and qualified candidates should
Click here to apply online
Job Title: Field Sales Representative
Location: Abuja (FCT)
Employment Type: Contract
Responsibilities
- Making sales using various customer sales methods.
- Develop “out of the box” sales strategies and evaluate their effectiveness.
- Evaluate customers skills, needs and build productive long lasting relationships
- Meet personal and team sales targets.
- Research accounts and generate or follow through sales leads.
- Attend meeting, sales events and trainings to keep abreast of the latest development.
- Report and provide feedback to management.
- Maintain and expand client database within yourassigned territory.
Requirements and Skills
- Must have outstanding communication and negotiation skill.
- Must be vast in upselling and cross selling of company products and services
- Must have the ability to resolve customer complaints and issues and send feedback report
- Must be computer proficient
- Self motivated and driven
- Minimum of an OND from an accredited educational institution.
- Maximum age 40.
- Should have customer service skills. Good communication skills, Ability to drive sales and achieve targets.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Field Sales Representative
Location: Port Harcourt, Rivers
Employment Type: Contract
Responsibilities
- Making sales using various customer sales methods.
- Develop “out of the box” sales strategies and evaluate their effectiveness.
- Evaluate customers skills, needs and build productive long lasting relationships
- Meet personal and team sales targets.
- Research accounts and generate or follow through sales leads.
- Attend meeting, sales events and trainings to keep abreast of the latest development.
- Report and provide feedback to management.
- Maintain and expand client database within yourassigned territory.
Requirements and Skills
- Must have outstanding communication and negotiation skill.
- Must be vast in upselling and cross selling of company products and services
- Must have the ability to resolve customer complaints and issues and send feedback report
- Must be computer proficient
- Self motivated and driven
- Minimum of an OND from an accredited educational institution.
- Maximum age 40.
- 0 – 1 years work experience.
- Should have customer service skills. Good communication skills, Ability to drive sales and achieve targets.
Salary
N70,000 – N90,000 monthly.
Application Closing Date
15th July, 2024.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Vacancies at Outcess Solutions Nigeria Limited
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Important Notes
- The above statements are intended to describe the general nature and level of work to be performed by those assigned to this function.
- It should not be construed as an exhaustive list of all responsibilities, tasks and skills required of persons so classified.
- All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
- We do not charge any application, processing, training, interview, testing or any other fees in connection with the application or recruitment process. If you receive a fee request, please ignore it.
- Also, please note that logos, slogans, names and titles are easily copied and reproduced. Therefore, particular care should be taken when submitting personal information on the web.
- We are an equal opportunity employer that values inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
- Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
- We encourage all applicants to apply and do not discriminate in any recruitment process.
- Applications submitted after the deadline will not be considered.
- Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
- Only qualified candidates will be invited for an interview
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