Vacancies at Byteworks Technology Solutions Limited

Vacancies at Byteworks Technology Solutions Limited

Byteworks Technology Solutions Limited is a fast-growing software and technology company indigenously owned; constituted of smart and committed young professionals. The thrust of Byteworks is that by implementing its products through excellence, commitment, innovation, and integrity, there is a consistent increase in revenue generation in Nigeria as a whole by employing its products in every state/sector it is applied.

We are recruiting to fill the position below:

Job Title: Business Analyst / Software Project Manager

Location: Nigeria 
Employment Type: Full-time

Job Description

• We are looking for a Business Analyst/Software Project Manager to work closely with the Team and our Customers, to analyze business domain, document its processes and systems, outline business requirements, and match software being built to meet the customers needs.
• You will be responsible for software project management from establishing and documenting customer needs to value realization. It is an added advantage if you have experience in developing leads for Business Analysis and Projects.

Responsibilities

• Ensuring timely completion of deliverables for customers by applying foresight and the 4 Disciplines of Execution (4DX)
• Bench-marking project delivery performance in line with CMMI tracking same for improvement
• Performing SPM/BA tasks in line with the organisations Production Process

Requirements

• Proven work experience as a Business Analyst/Software Project Manager
• Proficiency in the use of spreadsheets and project tracking tools (e.g. Excel, MS Projects)
• Excellent communication and negotiation skills
• Proficient in technical writing and documentation
• Relevant Professional Certification is an added advantage
• Effective Time Management skills
• Good team management and motivation skills

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Head of Service Management

Location: Nigeria
Employment Type: Full time

Job Summary

• As the head of service management, you will maintain above 90% customer fulfillment score across our products and services.  Ensure Value Creation Process and Task Management with (JIRA), ITIL, ISO 9001.
• To Develop and implement service strategies to meet customers’ needs and improve service quality. Monitor service metrics, analyze customer feedback, and address any gaps or areas for improvement.

Responsibilities

• Execute your deliverables using the 4DX framework and approved systems at work.
• Provide the highest level of customer service to our customers.
• Develop lasting customer relationships through methodical and excellent service.
• Manage the service team members.
• Keep abreast of industry standards and practices and maintain a strong working knowledge of the company’s products and services.
• Manage and maintain the organization’s knowledge base (wiki) and provide documentation service.
• Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure customer fulfillment. You are also to ensure that the team’s objectives and goals are met.
• Handling customer complaints or concerns quickly using ITIL standards and processes to maintain good customer relationships and satisfaction.
• Provide asset management services in line with the industry standards (ISO 9001, ITIL).
• Setting up and maintaining a service desk by evaluating and ensuring its effectiveness.
• Provide training services for new employees in line with the organization’s culture, values, processes, and onboarding Curriculum.
• Problem management.  The ideal candidate should be able to monitor department issues and customer complaints and also address root causes through standards and processes to prevent recurrence.

Requirements

• Bachelor’s Degree from a reputable University.
• Certification: ITIL 4 Certification
• Minimum of  3-5 years experience in a similar role Eg. Information Technology.

Competencies:

• Track record of driving initiatives to benefit the realization
• Can work with minimal supervision, and proper accountability
• Good people relationship and management skills
• Excellent leadership, communication, sales, and customer service skills
• Sales-minded attitude. Have an eye to generate leads or revenue for the company and minimize costs.
• Effective time management skills.
• Attention to detail.

Interpersonal Competencies:

• Can work well under pressure, manage stress effectively, and respect timelines.
• Proficiency with word processing, spreadsheet, and diagramming tools, as well as database systems.
• Proficiency in technical writing and ability to read and understand technical documentation
• Good interpersonal skills, team management, and motivation skills.
• High level of discretion in handling sensitive information learned in the course of work.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Accountant (Finance)

Location: Nigeria 
Employment Type: Full-time

Description

• The Accountant must be chartered or an associate fellow and will be responsible for managing all financial transactions, from fixed payments and variable expenses to bank deposits and budgets.
• Ultimately, the accountant provides accurate quantitative information on the financial position, liquidity and cash flows of the business, while ensuring compliance with all tax regulations.
• Also to collect, analyze, record and report the financial data, audit financial documents and procedures, and reconcile bank statements of the company in order to make data-driven business decisions.

Key Roles and Responsibilities

• Manage all accounting transactions
• Prepare budget forecasts
• Publish financial statements in time
• Handle monthly, quarterly and annual closings
• Reconcile accounts payable and receivable
• Ensure timely bank payments
• Compute taxes and prepare tax returns
• Manage balance sheets and profit/loss statements
• Report on the company’s financial health and liquidity
• Audit financial transactions and documents
• Comply with financial policies and regulations
• Reconciling the company’s bank statements and bookkeeping ledgers
• Completing analysis of the employee expenditures
• Managing income and expenditure accounts
• Generating the company’s financial reports using income and expenditure data
• Keeping a check on the company’s finances based on financial status
• Filing and remitting taxes and other financial obligations
• Initiating and managing financial and accounting software used by the company

Requirements

• BSc in Accounting or Finance with First class honors
• Additional Certification (ICAN or ANAN) is a plus
• Minimum of 4 years working experience as an Accountant
• Excellent knowledge of accounting regulations and procedures, including the Generally Accepted Accounting Principles (GAAP and ACCA.)
• Hands-on experience with accounting software like FreshBooks and QuickBooks etc
• Advanced MS Excel skills including VLOOKUPs and pivot tables
• Experience with general ledger functions, Auditing and Tax Filling.
• Strong attention to detail and good analytical skills

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Devop Engineer 

Location: Nigeria
Employment Type: Full-time

• Successful candidate must be agile enough to wear a technical hat and manage operations simultaneously.
• You are passionate about excellent communication and coordination to successfully integrate various functions in a coordinated manner and deliver the responsibilities to the customer’s satisfaction.

Roles / Responsibilities

• Understanding customer requirements and project KPIs
• Implementing various development, testing, automation tools, and IT infrastructure
• Planning the team structure, activities, and involvement in project management activities
• Managing stakeholders and external interfaces
• Setting up tools and required infrastructure
• Defining and setting development, test, release, update, and support processes for DevOps operation
• Have the technical skill to review, verify, and validate the software code developed in the project.
• Troubleshooting techniques and fixing the code bugs
• Monitoring the processes during the entire lifecycle for its adherence and updating or creating new processes for improvement and minimizing the wastage
• Encouraging and building automated processes wherever possible
• Identifying and deploying cyber security measures by continuously performing vulnerability assessment and risk management
• Incidence management and root cause analysis
• Coordination and communication within the team and with customers
• Selecting and deploying appropriate CI/CD tools
• Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline)
• Mentoring and guiding the team members
• Monitoring and measuring customer experience and KPIs
• Managing periodic reporting on the progress to the management and the customer

Requirements
Educational Qualification and professional qualification:

• Bachelors/ Masters Degree in Software Engineering, Computer Science, Management Information Systems, other Engineering fields or any of the Physical Sciences from a reputable University.
• Certification is compulsory

Skills/Experience:

• Experience working on Linux based infrastructure
• Excellent understanding of Ruby, Python, Perl, and Java
• Configuration and managing databases such as MySQL, Mongo
• Excellent troubleshooting
• Working knowledge of various tools, open-source technologies, and cloud services
• Awareness of critical concepts in DevOps and Agile principles

Competencies:

• Critical thinking.
• Good communication skills.
• Ability to communicate effectively verbally and in writing.
• Knowledge of current computer hardware, software and ability to work on multiple assignments with efficiency.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online