Vacancies at Workforce Group

Vacancies at Workforce Group

Workforce Group is a top business and HR consulting firm in Nigeria, offering advisory, outsourcing, recruitment and assessment, learning and development, market entry and technology services and solutions. Our reputation for excellence in service was built from over a decade of providing business and human resource consulting across several states in Nigeria.

We are recruiting to fill the position below:

Job Title: Business Operations Manager

Location: Nigeria
Employment Type: Full-time

Job Summary

• We are seeking an experienced and dynamic Business Operations Manager to lead our Sales and Operations team in our Lagos office.
• This role is critical in driving the achievement of sales targets for both our mature products and new products imported to the country, managing the day-to-day operations, and ensuring the seamless integration and performance of new business lines in the market.
• The ideal candidate should possess strong leadership skills, a strategic mindset, and a proven track record in sales and operations management.

Key Responsibilities
Sales Management:

• Develop and execute strategies to achieve sales targets the company’s new product line.
• Manage the market research on various products that might be introduced to the Nigeria market, make detailed analysis, and create market entry strategies.
• Lead and provide guidance to the sales team to develop sales and distribution channels.
• Monitor market trends, competitor activities, and customer needs to identify growth opportunities.
• Drive sales initiatives and campaigns to boost product visibility and market share.
• Analyze sales data and provide regular performance reports to senior management.

Operations Management:

• Oversee daily operations to ensure efficiency, quality, and cost-effectiveness.
• Manage levels, distribution logistics, and supply chain activities to meet customer demands.
• Collaborate with cross-functional teams (e.g., sales and marketing, documentation and logistics, finance) to streamline operations.
• Ensure compliance with local regulations and company policies.

Team Leadership:

• Recruit, train, and develop a high-performing sales and operations team.
• Set clear goals and performance expectations, providing regular feedback and coaching.
• Foster a collaborative and results-driven work environment.
• Implement training programs to enhance team skills and knowledge, particularly in relation to new product lines.

New Product Integration:

• Lead the introduction and market integration of new products being imported to the country.
• Coordinate with Head office and local teams to ensure successful product launches.
• Develop and execute go-to-market strategies, including pricing, positioning, and distribution plans.

Customer Relationship Management:

• Build and maintain strong relationships with key customers, distributors, and partners.
• Address customer inquiries and concerns promptly and effectively.
• Gather customer feedback and insights to improve products and services.

Qualifications
Education:

• Bachelor’s degree in science and Engineering, Industrial Automation, Business Administration, Sales, Operations Management, or a related field.
• An MBA or equivalent is a plus.

Experience:

• Minimum of 7-10 years of experience in sales and operations management, preferably in industrial equipment, industrial chemicals, automobile and machinery, spare parts and tyres.
• Proven experience in managing sales teams and achieving sales targets.
• Experience with product launches and market entry strategies is highly desirable.

Skills:

• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Strategic thinker with strong business acumen.
• Proficient in using CRM and ERP systems.
• Ability to analyze data and make informed decisions.

Personal Attributes:

• Results-oriented with a focus on achieving goals.
• Ability to work under pressure and manage multiple priorities.
• Adaptable and open to change, with a continuous improvement mindset.
• Strong ethical standards and integrity.

Working Conditions:

• This role may require occasional travel within the country and to regional/global headquarters.
• Flexibility in working hours may be required to meet business needs.

Salary
N80,000 – N120,000 Monthly.

Application Closing Date
25th September, 2024.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Our client that operates in a technology and security solutions industry is recruiting to fill the position below:

Job Title: E-Commerce Sales Specialist

Location: Nigeria
Employment Type: Full-time

Job Description

• The ideal candidate will be responsible for driving e-commerce sales through strategic online marketing, analyzing market trends, and managing customer interactions.
• They will oversee SEO, SEM, and social media campaigns, ensuring effective digital presence and customer engagement.
• Additionally, the candidate will collaborate with teams to optimize marketing strategies, manage e-commerce platforms, and provide insights for continuous improvement.

Job Qualifications

• Candidates must possess a Bachelor’s Degree in Marketing or a related field
• Minimum of 3 years of cognate experience
• Proven experience in e-commerce sales and marketing

Job Requirements:

• Strong knowledge of e-commerce platforms and online marketing techniques
• Excellent communication and negotiation skills
• Proficiency in digital marketing tools and analytics
• Ability to analyze market trends and consumer insights
• Experience with SEO, SEM, and social media advertising
• Knowledge of customer service principles
• Strong problem-solving and decision-making abilities
• Ability to work independently and in a team environment
• Strong attention to detail and organizational skills.

Salary
N200,000 – N250,000 monthly.

Application Closing Date
30th September, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: Only suitable candidates will be contacted.

Job Title: Unix / Linux Administrator 

Location: Nigeria
Job type: Full-time

Job Summary

• The role involves ensuring the smooth operation, security, and performance of the Unix and Linux systems, which are often used in servers, workstations, and other critical infrastructure.

Requirements
The ideal candidate should have:

• Proficiency in Linux package management and shell scripting
• Strong understanding of TCP/IP networking and VPN technologies.
• Experience with LDAP/Active Directory integration, SSL certificates, and backup/restore procedures is essential.
• Candidates should also possess knowledge of e-mail server administration and filesystem management.
• Familiarity with Java/JDK is advantageous.
• The successful candidate will be responsible for maintaining the stability, security, and performance of our Unix/Linux infrastructure, ensuring seamless operations and optimal functionality across all systems.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Our client, a Real Estate Industry is recruiting to fill the position below:

Job Title: Customer Service Manager

Location: Nigeria
Job type: Full-time

Responsibilities

• Provide oversight on the development and execution of customer experience management strategy
• Manage customer satisfaction through the design, implementation and monitoring of customer relations policies and activities
• Take ownership of customers issues and follow problems through to resolution
• Set a clear mission and deploy strategies focused towards that mission
• Keep ahead of industry’s developments and apply best practices to areas of improvement
• Develop service procedures, policies and standards
• Provide oversight on customer complaint management and resolution
• Provide oversight on the maintenance of a customer database for customer follow-up and tracking
• Meet with key clients, assisting marketers with maintaining relationships and negotiating and closing deals.
• Take part in direct or indirect marketing and promotional activities.
• Representation of a positive organizational image to the public, clients and community.
• Compile unit needs for input into the departmental budget
• Prepare/ compile agreed periodic activity and performance reports for the attention of management
• Manage the human and material resources of the department to optimize performance and enhance output

Requirements

• First degree or its equivalent from a reputable university
• Minimum of five (5) years’ experience, of which at least three (2) years must be at management level
• Proven working experience in Customer Service Management
• Excellent knowledge of management methods and techniques
• Working knowledge of customer service software, databases and tools such as CRM e.t.c
• Ability to think strategically and to lead
• Strong client-facing and communication skills
• Advanced troubleshooting and multi-tasking skills
• Excellent communication, business presentation, persuasion, negotiation, documentation and analytical skills
• Experience in [Telecommunications, Real estate, Construction, Banking, FMCG, Logistics,], or related fields is strongly preferred

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Account / Finance Manager

Location: Nigeria
Job type: Full-time

Responsibilities

• General accounting tasks, including reconciling and maintaining balance sheet accounts and general ledger operations
• Perform finance analysis, reporting and management tasks
• Oversee the validation of transactions and verification of their overall impact on the general accounts
• Lay down and validate the accounting systems and tools
• Review financial paperwork and procedures, provide recommendations and make necessary changes
• Ensure account receivables and payables activities are performed accurately and timely
• Settle amounts due, or recover outstanding receivables
• Identify and resolve invoicing issues, accounting discrepancies and other financial related issues
• Ensure timely and effective follow up to audit observations and recommendations
• Prepare staff payroll administrations, including fringe benefit computations.

Requirement / Qualifications

• Bachelor’s degree in Accounting, Finance, Management or related field
• 5 years’ experience in accounting
• Professional Qualification such as ICAN, ACCA is an added advantage
• Advanced use of Microsoft Word & Excel
• Knowledge of accounting software such as Sage, QuickBooks etc.
• Experience in Construction, Real estate, Banking, Finance, FMCG, Energy, or related fields is strongly preferred.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Expat Commercial Sales Manager

Location: Nigeria
Job type: Full-time

Job Description

• The primary responsibility of this position will be to plan, lead and manage activities related to the identification, pursuit, and capture of commercial sales opportunities.
• This will be accomplished by identifying potential leads, assisting in managing the CRM (Customer Relationship Management) process, working with leadership to coordinate and respond to requests for proposals (RFPs), and partnering with marketing to prepare messaging and collateral information for client distribution.
• This position requires STRONG organizational abilities, time management skills, ensuring deadlines and deliverable are met, relationship building characteristics and strong leadership attributes.
• Frequent interaction with clients and colleagues – a high degree of confidentiality and discretion is required.

Responsibilities

• Formulates marketing strategies in conjunction with MD/CE or Directors, with responsibility to implement.
• Identifies and generates prospects through marketing strategies that focus on potential customers in target markets.
• Consistently tracks the development of marketing strategies and their performance in order to achieve organizational goals and objectives.
• Generate qualified leads via pre-existing relationships, cold calls, face to face meetings, property/office visits, and other means as appropriate
• Represent company at networking events/meetings to promote the company’s products and services.
• Establish and maintain relationships with clients, industry influencers and key strategic partners.
• Develop proposals that speak to clients’ needs, concerns, and objectives while maintaining company profitability.
• Excellent targeting and prospecting skills within the construction industry

Requirements

• Minimum of 10 years’ experience
• Relevant academic qualification.
• Individual must have local and multinational experience. Construction industry experience an advantage
• Proven ability to close deals

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online