Recruitment at MTN Nigeria
MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.
We are recruiting to fill the position below:
Job Title: Specialist – Regional Implementation (Field Sales)
Job Identification: 4820
Location: Nigeria
Job Schedule: Full time
Job Category: MTN Level 2
Reports To: Manager – Regional Implementation
Division: MoMo Payment Service Bank (MoMo PSB)
Mission
- Responsible for the development and implementation of innovative marketing and trade initiatives.
- The role coordinates the execution of regional fintech and merchant strategies to drive OpCo’s value and growth aspirations.
- Supports the proposal of effective route-to-market options in the implementation of defined strategies for merchants;
- Assists in the distribution of financial services and products through various channels; and
- Coordinates the execution of regional trade marketing strategies to drive growth aspirations in the financial services space.
Description
- Assist in the evaluation baseline of Service Level Agreements (SLAs) and KPIs, when required.
- Assist in the preparation of proposals on change initiatives, SLAs, policies, and procedures, when required.
- Support the execution of the OpCo Fintech strategy in the territory to achieve business objectives, mind share, and loyalty in the region.
- Assist in conducting demand planning, forecasting product performance for the upcoming year, and implementing plans to achieve the desired targets.
- Execute territory-specific initiatives and assist in managing profitable and sustainable partnerships to ensure achievement of the fintech objectives in the region.
- Execute OpCo-specific trade promotional activities to achieve push and pull effects for financial services products and services, and implement customer and channel reward and recognition initiatives.
- Achieve Below the Line (BTL) visibility objectives across all outlet types and categories in the region through the effective execution of merchandising.
- Undertake the collection and analysis of regional marketing surveys on current and new product concepts and assist in developing recommendations for future product development within the region.
- Execute territory-specific MoMo PSB trade marketing initiatives to ensure achievement of the business objectives in the region.
- Execute specific activities for the integration of Fintech strategy within all relevant channels in the region.
- Prepare periodic reports on sales performance, profitability, and operator performance trends, and generate periodic channel assessment reports for channel performance reviews.
- Ensure a standard look and feel across all fintech retail outlet types in the territory.
- Ensure effective communication of the fintech proposition at the customer and retail layers of the distribution channel.
- Ensure effective communication of the fintech services to customers, agents, and merchants within the region.
Educational Qualifications
- Degree (B.Sc. or HND) in any related discipline or its equivalent in the area of specialization
- Relevant postgraduate qualifications are an advantage.
Experience:
- 3–7 years of work experience, which includes
- A minimum of 2 to 3 years’ total experience in regional implementation or an allied field is required.
- Experience in fintech, banking, or mobile money is preferred.
- Experience working in a global or multinational enterprise with a good understanding of emerging markets is preferred.
Application Closing Date
17th September, 2024; 22:59.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Engineer – IP.MTN Global Connect
Job Identification: 4370
Location: Nigeria
Job Schedule: Full time
Job Category: MTN Level 2
Mission/ Core purpose of the Job
- The Principal IP Engineer will form a part of a highly skilled group of technical and management experts who are responsible of the technical overview of the MTN Infraco global fixed connectivity infrastructure as well as to support other business units with the utilization of the assets.
- The role will oversee implementation of a secure Global IP/MPLS network to support Bayobab Services and/or service provider environment
Responsibilities
Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA’s):
The Principal IP Engineer will be accountable to achieve the following objectives:
- Conduct the operation and maintenance on Bayobab IP MPLS and IP transit nodes.
- Develop and maintain an IP address management strategy across the OpCos and Global Network
- Support the implementation of new product and services
- Ensure the proper implementation of high- and Low-Level Design submit by Planning department
- Align the Quality of Services definition and KPI across the Global and OpCo IP/MPLS networks
- Developing policies and procedures for the Global IP/MPLS network
- Maintain the service assurance at/above the service level agreement signed with customers.
- Perform automated off-line MPLS traffic engineering, leveraging exclusive algorithms that optimize resource utilization and ensure service survivability
- Be proactive in recommending improvements to the Global and OpCo IP/MPLS network infrastructure in the drive for best-in-class service availability and reliability
- Support SLAs and customer-specific reporting of this service, both internal (OpCos) and external end customers
- Provide higher technical support to Global NOC and OpCo operations teams with regards to IP/MPLS infrastructure and escalate to vendors the major issues
- Act as an interface between the engineering team and internal / external customers and provide all parties with expert engineering support
- Define and update the existing installed base of networks & products across MTN Group as part of a product catalogue
- Manage vendors about maintenance agreements, incident management and software deployment and circuit provision
- Supervise IP/MPLS services’ implementation covering the installations, testing & handover
Role Deliverables:
- O&M of Bayobab IP Network
- Service assurance (incident, Change, fault, problem management)
- Customer service satisfaction
Qualifications
Job Requirements (Education, Experience and Competencies):
Education:
- Minimum 4 Year Academic Degree in Commercial/Financial and/or Technical/ Engineering Degree/Diploma or similar qualification
- English, French and Arabic (as advantage)
Experience:
- 8+ years in relevant experience in the international telecommunication wholesales infrastructure industry in IP/MPLS Network Solution and Architecture design, configuration and testing
- Relevant experience with managed networks, Minimum of 5 years of experience with multi-services platforms, routing platforms, routing protocols SIS/RIP/RSVP/OSPF/BGP/ IbGP/ and troubleshooting down to packet level
Competencies:
- Ability to maintain a large network with complex network technology
- Excellent TCP/ IP networking skills
- Detailed knowledge on the international telecommunication infrastructure industry in regard to latest industry trends and competitive landscape within the MTN footprint
- Strong understanding of managed networks, with proven experience with MPLS technology including L2/L3 VPN and traffic engineering
- Effectively manage processes and solutions to maximize efficient work within the business unit
- Desire to provide inputs for new product development and management
- High communication and presentation skills to efficiently manage partners, customers an colleagues within MTN Infraco business units
- Strong analytical skills to be able to execute market analysis, competitor landscape reports and customer monitoring
- Understanding the connectivity infrastructure wholesales landscape with a focus of emerging markets
- Work proactively across multiple cultures and languages within the MTN footprint countries
- Strong computer literacy
Others:
- Regional and international travel
- Able to motivate and inspire team members across multiple MTN footprints
Application Closing Date
22nd September, 2024; 9:58pm.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Recruitment at MTN Nigeria
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Important Notes
- The above statements are intended to describe the general nature and level of work to be performed by those assigned to this function.
- It should not be construed as an exhaustive list of all responsibilities, tasks and skills required of persons so classified.
- All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
- We do not charge any application, processing, training, interview, testing or any other fees in connection with the application or recruitment process. If you receive a fee request, please ignore it.
- Also, please note that logos, slogans, names and titles are easily copied and reproduced. Therefore, particular care should be taken when submitting personal information on the web.
- We are an equal opportunity employer that values inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
- Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
- We encourage all applicants to apply and do not discriminate in any recruitment process.
- Applications submitted after the deadline will not be considered.
- Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
- Only qualified candidates will be invited for an interview
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