Vacancies at Zipline Nigeria

Zipline – Do you want to change the world? Zipline uses drones to deliver critical and life-saving medicine to thousands of hospitals serving millions of people in multiple countries. Our mission is to provide every human on Earth with instant access to vital medical supplies. Join Zipline and help us make this a reality for billions of people.

We are recruiting to fill the position below:

Job Title: Product Marketing Manager, Africa

Location: Lagos, Nigeria

About You and the Role  

• As a key member of the Africa marketing team, you’ll help build the foundation for a world-class product marketing function.
• Partnering closely with the Sales and Impact Evaluation teams, you’ll create compelling sales materials and assets, provide strategic and tactical support for important conferences and events, and develop content that tells inspiring stories.
• The end goal is to ensure that Zipline’s work and impact are thoroughly visible and recognizable within the markets where we operate, as well as to global audiences who care about health and development.
• The ideal candidate is a systems thinker who excels at making the complex feel understandable and relatable.
• We’re looking for an excellent communicator, skilled collaborator, and adept problem solver who can run strategy in parallel with brass tacks tactical execution.
• You work well across different backgrounds and cultures, as well as time zones!

What You’ll Do

• Partner closely with the Africa Sales team to drive awareness of Zipline’s work and impact in the areas that matter to our core audiences – in health, agriculture, economic development, and climate
• Write and develop marketing assets that convey the value, benefits, features and functionality of Zipline’s system, including case studies, blog posts, social media content, sales enablement material, and other promotional materials
• Position Zipline in front of the right audiences at aligned global conferences; partner with our research team to develop and pitch abstracts that feature us and our research
• Work with our customers to tell their stories across our owned channels and partner with Comms to identify earned media opportunities
• Partner with social media and editorial leads to develop and execute content calendars
• Manage local vendors to produce multimedia content (photo, video), printed materials, and branded swag

What You’ll Bring

• 7+ years of proven experience in marketing with a focus on product marketing preferred
• Experience in health and/or development sectors a plus
• Experience defining and driving product marketing for B2B or B2G technology products in complex, fast-moving markets
• Exceptional written and verbal communication skills
• Understanding of social media platforms, algorithms, and analytics a plus
• Comfort managing ambiguity and experience quickly building content and processes from the ground up
• Ability to prioritize and balance conflicting demands while leading multiple simultaneous projects
• Self-starter, highly motivated and solution-oriented
• Fluency in English (fluency in French is a bonus)
• Ability to travel: ~25%

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Partnerships Director

Location: Yenagoa, Bayelsa
Job type: Full time
Ability to travel: 30%

About You and the Role

• One of Zipline’s core values is customer obsession. We are seeking a proven sales strategist and client advocate to lead and oversee growth of our key partnerships in Bayelsa State, Nigeria.
• As the Partnerships Director, you’ll be responsible for developing a partnership strategy and act as the principal driver of use case growth by coordinating activities between Sales and Operations teams and the state.
• This will involve developing value propositions to introduce new use cases and scale existing ones, leveraging data to demonstrate impact and value to existing clients, working hand-in-hand with decision-makers to ensure our logistics and data services are maximizing health and economic impact, and managing relationships with key stakeholders in government and at funding and implementing organizations in the state.

What You’ll Do

• Own the client experience from the time a deal is closed through implementation and growth
• Lead impact and economic value discussions with stakeholders to shape ongoing integration of our service into government systems for maximal return on investment
• Leverage insights to support government, sub-agencies, and other partners to improve public health planning, forecasting, and decision-making, consistently demonstrating Zipline’s value proposition around data
• Monitor health trends against Zipline utilization and partner with the government to refine standard operating procedures that reflect the desired service terms, usage, and impact
• Manage quarterly forecasts and projected impact against governments’ health and economic goals; ensure Zipline is represented in government’s annual and quarterly forecasts
• Collaborate closely with Operations to ensure programs, projects, and new use cases are implemented against their planned timelines and in line with client expectations
• Support joint research planning and development, including use case pilots, research studies, and new monitoring projects with government and other local partners
• Actively monitor bilateral and multilateral funds and commitments in-country and proactively partner with the government to shape relevant projects
• Partner with Marketing to ensure our partnerships in Bayelsa are adequately promoted and visible on social media platforms

What You’ll Bring

• 5+ years of experience in sales, partnerships, and/or government affairs
• Track record of owning and driving account growth over time
• Experience selling complex, high-value products or services preferred
• Experience partnering with government and/or funding institutions preferred
• Experience in health or development sectors a plus
• Ability to deeply understand a client’s current situation and needs, identify gaps and opportunities, and align proposed solutions to fit the client’s strategy and goals
• Exceptional communication and presentation skills
• Strong project management skills
• Collaborative approach that includes working with multiple internal and external stakeholders
• Inherent self-motivation, adaptability, and creativity
• Fluency in English.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Flight Operator

Location: Yenagoa, Bayelsa
Job type: Full-time

About You and the Role  

• As a member of Zipline’s Flight Operations team in Nigeria, you’ll be responsible for ensuring that the delivery of medical products to health facilities is done safely and on time.
• This will involve working with a team of flight operators to conduct regular preflight inspections, launching, and recovery of the drones (aircraft).
• You’ll learn how to effectively and safely handle zip components, assembling and disassembling components right after recovery.
• You’ll be expected to provide feedback and ideas to the flight operators on how to make our operations safer and ultimately help us scale to 400+ deliveries per day.
• Safety is your priority: your goal is to never harm people or property and report potential safety risks ahead of time.

Responsibilities

• Launch and Recovery: You will be responsible for the safe assembly of drones in preparation for flights, perform critical checks, communicate with Zipline controllers in readiness for flight, launch and disassemble drones on return to the Distribution Center
• Collaboration: Work with a team to scale drone deliveries at our distribution center.

Qualifications

• Candidates should possess an OND / HND in Engineering, Computer Science/Technology, Physics, Mathematics relevant field
• Computer literacy
• Languages: Professional Proficiency in spoken and written English
• Commitment to maintaining a safe working environment and following safety guidelines.
• Reliable and flexible to work occasional overtime and weekends as needed.
• Committed to living the Zipline values: Ownership, Transparency, Customer Obsession, Servant leadership & Continuous improvement.
• Experience: 0-2 years of experience in engineering or a similar environment preferred.

Requirements:

• Hands-On Attitude: Must enjoy hands-on work and have a high learning agility
• Extremely process & detail-oriented
• Strength: Able to lift up to 23Kg objects
• Poise: Maintain a cool head under high-pressure situations
• Critical thinking
• Ability to maintain focus during extended daily flight operations
• Must be willing and able to work night shifts and weekends

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• Once hired you will go through a rigorous training program with Zipline Academy to gain a deep understanding of our history, our mission, our impact, and our UAS systems.
• The program includes thorough Flight Operations training that covers different parts of our system and our drone.
• This role is on a two-year fixed-term contract.
• Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.
• We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position, please apply!

Job Title: Fulfillment Operations Professional

Location: Ogoja, Cross River
Employment Type: Full-time

About You and the Role

• As a member of Zipline’s Fulfillment operations team in Nigeria, you’ll be responsible for building a strong supply chain of health commodities to enable health facilities to provide the best services to their patients.
• By joining us, you’ll be contributing to providing access to healthcare for all.
• Your main responsibilities will involve performing and coordinating a variety of tasks within the Fulfillment Operations team to ensure that our customers get their requests/orders on time.
• At Zipline, we believe that where you live should not influence your access to vital medical supplies.
• If this opportunity sounds like something you’d want to be a part of, then keep reading.

What You’ll Do

• As a Fulfillment Operations Professional, you will be part of the team that ensures that blood products, medical products and animal health products are delivered from our distribution centers to healthcare facilities in a safe, reliable, and fast manner.
• By joining us, you will therefore be contributing to our mission of ensuring that every human on Earth has instant access to vital medical supplies.

Your main responsibilities will include:
Customer Service & Order Fulfillment:

• You will be the first line when it comes to fielding orders from customers & ensuring they have high-quality & excellent experience.
• Responding to calls from customers and collaborating with other members to process their orders.
• Product Handling: Manage & prepare packages to be delivered via drone to the hospitals and clinics to ensure quality & speed of delivery.

Inventory & Warehouse Management:

• Leading the Storage and management of health care commodities at the distribution center with tasks including but not limited to, forecasting of commodities, management of requisition, engagement of suppliers, and documentation.
• Leading the Storage and management of operations consumables inventory and ensuring that operations teams have the right quantity of consumables at all times.

Quality Management and Safety:

• Working with a team to perform daily quality control, self-audits, and performing actions that comply with the Quality Management System.
• Adhering to all standard operating procedures and ensuring that operations are being executed under the prescribed safety standards.

Stakeholder Management:

• Ensuring Operational continuity by engaging effectively with operational stakeholders with the sole purpose of building effective relationships that lead to positive operational outcomes.
• Gathering regular feedback from stakeholders and escalating issues for quick resolution.

Continuous Improvement:

• Self: Adhering to all training and development requests aimed at setting you on a defined growth path by improving your skill set.
• Operations: Building a culture of continuous improvement by consistently developing new and more efficient ways of executing operations at scale.

Program or Project Management:

• Ensuring that all projects assigned to you have been completed on time, with the best quality outcomes achieved.
• Collaborating effectively with other cross-functional teams on various operations-related issues or projects.

What You’ll Bring

• Preferred: Bachelor’s / PharmD in Pharmacy.
• Full professional proficiency in spoken and written English
• 1+ years of practical experience in a laboratory setting, manufacturing plant, hospital, or clinic
• Passionate about making sure that each component of our supply chain and order processing is handled perfectly
• Proactive with excellent organization and attention to detail
• Obsessed with customer experience and making sure the quality of our deliveries always exceeds expectations
• Upbeat and positive attitude, a collaborator who wants to succeed while also helping teammates grow.

What Else You Need To Know:

• Must be willing and able to work nights/weekends
• Must be willing to work for a period of 48 hours/week
• This job will involve regular communication with customers to process their requests answer their queries about our stock and seek support.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note

• Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.
• We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech.
• If you like the sound of this position but are not sure if you are the perfect fit, please apply!

Job Title: Flight Operator

Location: Ogoja, Cross River
Job type: Full-time

About You and the Role  

• As a member of Zipline’s Flight Operations team in Nigeria, you’ll be responsible for ensuring that the delivery of medical products to health facilities is done safely and on time.
• This will involve working with a team of flight operators to conduct regular preflight inspections, launching, and recovery of the drones (aircraft).
• You’ll learn how to effectively and safely handle zip components, assembling and disassembling components right after recovery.
• You’ll be expected to provide feedback and ideas to the flight operators on how to make our operations safer and ultimately help us scale to 400+ deliveries per day.
• Safety is your priority: your goal is to never harm people or property and report potential safety risks ahead of time.

Responsibilities

• Launch and Recovery: You will be responsible for the safe assembly of drones in preparation for flights, perform critical checks, communicate with Zipline controllers in readiness for flight, launch and disassemble drones on return to the Distribution Center
• Collaboration: Work with a team to scale drone deliveries at our distribution center.

Qualifications

• Candidates should possess an OND / HND in Engineering, Computer Science/Technology, Physics, Mathematics relevant field
• Computer literacy
• Languages: Professional Proficiency in spoken and written English
• Commitment to maintaining a safe working environment and following safety guidelines.
• Reliable and flexible to work occasional overtime and weekends as needed.
• Committed to living the Zipline values: Ownership, Transparency, Customer Obsession, Servant leadership & Continuous improvement.
• Experience: 0-2 years of experience in engineering or a similar environment preferred.

Requirements:

• Hands-On Attitude: Must enjoy hands-on work and have a high learning agility
• Extremely process & detail-oriented
• Strength: Able to lift up to 23Kg objects
• Poise: Maintain a cool head under high-pressure situations
• Critical thinking
• Ability to maintain focus during extended daily flight operations
• Must be willing and able to work night shifts and weekends

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• Once hired you will go through a rigorous training program with Zipline Academy to gain a deep understanding of our history, our mission, our impact, and our UAS systems.
• The program includes thorough Flight Operations training that covers different parts of our system and our drone.
• This role is on a two-year fixed-term contract.
• Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.
• We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position, please apply!

Job Title: Warehouse Operator

Location: Yenagoa, Bayelsa
Job type: Full-time

About You and the Role  

•  The Warehouse Operator will be a member of the Fulfillment Operations team, executing several tasks related to but not limited to the preparation of life-saving packages meant for delivery to Zipline’s customers. These responsibilities encompass picking and packing orders, conducting cycle counts, completing checklists, and ensuring the overall organization and cleanliness of the warehouse.
• This role demands attention to detail, adherence to safety protocols and standard operating procedures, as well as the ability to perform repetitive tasks accurately and efficiently.

Key Responsibilities
Inventory Receipt, Storage, and Audits:

• Accurately receive inventory into the Zipline inventory management software system.
• Utilize inventory management systems to track and record all movements of goods.
• Ensure the received inventory is stored properly within the required storage locations and conditions (temperature requirements).
• Assist in the periodic completion of Stock audits and audit reconciliations.

Picking and Packing:

• Accurately pick products from storage based on incoming orders
• Pack and label picked orders accurately ensuring items are securely packaged while following the standard operating procedures
• Perform quality checks on items picked and packed to ensure compliance with regulatory standards and customer requirements.

General Warehouse Cleanliness and Safety:

• Maintain a clean and organized work environment, adhering to safety and hygiene protocols.
• Complete Accurately, routine checklists for operations.
• Ensure compliance with company policies and safety regulations.

Communication and Collaboration:

• Collaborate closely with specialist ops, flight ops, and customer care teams to coordinate daily operations and prioritize tasks.
• Communicate effectively with team members and supervisors regarding operational issues and opportunities for improvement.
• Support other warehouse functions and team members as required. Participate in continuous improvement initiatives and team meetings.

Required Qualifications

• Candidates should possess an OND / HND & or Fresh graduate Biology, Chemistry, Environmental Science, Agricultural Science, Microbiology, Medical Lab Tech, Community, Pharmacy Technician, Purchasing and Supply Chain or a related field is a plus.
• Experience: 0-2 years of experience in a warehouse or similar environment preferred.

Key Competencies:

• Strong attention to detail and accuracy in performing repetitive tasks.
• Ability to work efficiently both independently and as part of a team in a fast-paced environment.
• Computer literacy.
• Efficiency in written and spoken communication.
• Proficiency in using inventory management software and handheld devices for order processing.
• Excellent organizational and time management skills.
• Commitment to maintaining a safe working environment and following safety guidelines.
• Reliable and flexible to work occasional overtime and weekends as needed.
• Committed to living the Zipline values: Ownership, Transparency, Customer Obsession, Servant leadership & Continuous improvement.

Working Conditions:

• Environment: Warehouse environment with exposure to varying temperatures and noise levels.
• Physical Demands: Requires standing, walking, and lifting products and objects regularly.
• Schedule: Full-time position, may require overtime and weekend work.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• This role is on a two-year fixed-term contract.
• Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.
• We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

Job Title: Warehouse Operator

Location: Ogoja, Cross River
Job type: Full-time

About You and the Role  

• The Warehouse Operator will be a member of the Fulfillment Operations team, executing several tasks related to but not limited to preparing life-saving packages meant for delivery to Zipline’s customers. These responsibilities encompass picking and packing orders, conducting cycle counts, completing checklists, and ensuring the overall organization and cleanliness of the warehouse.
• This role demands attention to detail, adherence to safety protocols and standard operating procedures, as well as the ability to perform repetitive tasks accurately and efficiently.

Key Responsibilities
Inventory Receipt, Storage, and Audits:

• Accurately receive inventory into the Zipline inventory management software system.
• Utilize inventory management systems to track and record all movements of goods.
• Ensure the received inventory is stored properly within the required storage locations and conditions (temperature requirements).
• Assist in the periodic completion of Stock audits and audit reconciliations.

Picking and Packing:

• Accurately pick products from storage based on incoming orders
• Pack and label picked orders accurately ensuring items are securely packaged while following the standard operating procedures
• Perform quality checks on items picked and packed to ensure compliance with regulatory standards and customer requirements.

General Warehouse Cleanliness and Safety:

• Maintain a clean and organized work environment, adhering to safety and hygiene protocols.
• Complete Accurately, routine checklists for operations.
• Ensure compliance with company policies and safety regulations.

Communication and Collaboration:

• Collaborate closely with specialist ops, flight ops, and customer care teams to coordinate daily operations and prioritize tasks.
• Communicate effectively with team members and supervisors regarding operational issues and opportunities for improvement.
• Support other warehouse functions and team members as required. Participate in continuous improvement initiatives and team meetings.

Required Qualifications

• Candidates should possess an OND / HND & or Fresh graduate in Biology, Chemistry, Environmental Science, Agricultural Science, Microbiology, Medical Lab Tech, Community, Pharmacy Technician, Purchasing and Supply Chain or a related field is a plus.
• Experience: 0-2 years of experience in a warehouse or similar environment preferred.

Key Competencies:

• Strong attention to detail and accuracy in performing repetitive tasks.
• Ability to work efficiently both independently and as part of a team in a fast-paced environment.
• Computer literacy.
• Efficiency in written and spoken communication.
• Proficiency in using inventory management software and handheld devices for order processing.
• Excellent organizational and time management skills.
• Commitment to maintaining a safe working environment and following safety guidelines.
• Reliable and flexible to work occasional overtime and weekends as needed.
• Committed to living the Zipline values: Ownership, Transparency, Customer Obsession, Servant leadership & Continuous improvement.

Working Conditions:

• Environment: Warehouse environment with exposure to varying temperatures and noise levels.
• Physical Demands: Requires standing, walking, and lifting products and objects regularly.
• Schedule: Full-time position, may require overtime and weekend work.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• This role is on a two-year fixed-term contract.
• Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.
• We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfe