Recruitment at Interswitch Group

Recruitment at Interswitch Group

Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organizations on a timely and consistent basis. Our vision is to build a prosperous Africa driven by a seamless exchange of value and commerce.

We are recruiting to fill the position below:

Job Title: Lead, IT Service Management

Location: Nigeria

Job Summary

• As a Lead in IT Service Management, you will facilitate improved IT services for businesses by developing and implementing necessary action plans and setting and enforcing standards for IT practices and operations.

Responsibilities

• Lead and coordinate activities between various teams as needed to facilitate the provision of services and incident remediation.
• Identifies and implements opportunities for improvement for Incident, Problem, Capacity, Service Request and Service Management.
• Actively participate in major incident service restoration and problem management activities by leveraging technical knowledge of systems supported.
• Perform incident analysis and suggest action plans for remediation.
• Maintain accurate inventory of all IT equipment for all sites and ensure relevant Asset Management policies and guidelines are followed.
• Coordinates with Service Owners/Process Owners to identify improvement opportunities, define key performance indicators and develop metrics for improvement.
• Coordinate technical report writing for Incident and Problem Management.
• Proactively ensure service continuity and improvement through the review of improvement plans, the use of Problem Management, and quality tools, and reporting on activities.
• Review and approve communications plans, and awareness plans, and communicate as necessary by working within established internal communication systems and procedures
• Ensure compliance with Service Management and IT security policies and standards, technical architecture, and service level agreements – reporting non-compliance as appropriate.
• Serve as a primary escalation point for end-user and operational issues (Incidents & Service Requests) not resolved within established SLAs and ultimately accountable for IT service management process
• Responsible and accountable for ISO 20000 certification and annual surveillance/recertification.
• Define service level agreements (SLAs) and operational level agreements (OLAs) across all relevant business functions and Monitor Service Level performance targets (internal)
• Identify process optimisation opportunities (with guidance) and contribute to the implementation of proposed solutions
• Produce relevant reports in a standard format in an agreed timeframe and add a commentary that interprets the data set.

Educational Qualification
Academic Qualification(s):

• Good First Degree in Computer Science / Computer Engineering or other related area

Professional Qualification(s):

• Service Management Certifications (e.g. ITIL)
• ISO 20000, 27001 and/or 22301 Experience (Number of relevant years):
• Minimum of Five (5) to Seven (7) years of experience

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Vice President, Real Estate Ecosystem

Location: Nigeria

Job Summary

• To develop product propositions and implement a go-to-market strategy for the real estate ecosystem vertical, and to grow Interswitch’s profitability, generate new stream of income in the new markets, optimize existing businesses, and grow market share

Responsibilities
Functional Strategy Formation and Implementation:

• Lead the development of the Real Estate Ecosystem Business strategy, anticipating complex issues, challenges and opportunities and ensuring incorporation with overarching Interswitch Industry Ecosystems (INDECO) strategy.
• Oversee strategic and tactical growth modelling and scenario planning to support business strategy and drive operationalizing business goals.
• Lead the Real Estate Ecosystem business vision and objectives, through internal and external engagements aimed at achieving set goals.
• Oversee Interswitch’s market share in the Real Estate economic vertical and monitor strategy implementation. Keep abreast of trends and developments in the industry, including product propositions, best practices, risk and operational excellence.

Business Development and Management:

• Identify and assess new business opportunities for the Real Estate Ecosystem business vertical.
• Conceptualize and build business cases and pricing models for new businesses in line with Interswitch’s policies.
• Develop and implement plans to expand into new business/market segments for Real Estate Ecosystem verticals
• Lead market research and analyses to monitor local and international environments for the emergence of new market segments in the Real Estate vertical market.
• Prepare budget, obtain approval, execute, control, evaluate and report budget variances.

Team Management:

• Manage and drive the performance of direct reports, set appropriate performance objectives and hold them accountable for achieving these, provide constructive performance feedback and take appropriate corrective action where necessary to ensure the achievement of team/personal objectives.
• Motivate, develop and grow the team by providing training, coaching, mentoring and identifying talent and successors for pivotal roles
• Motivate people to commit to set objectives and to doing extraordinary things to achieve business goals.
• Prepare and manage short-term and annual workforce plans using existing analytical frameworks and tools to identify the number and mix of staff required to meet the revenue forecast.

Client and Customer Management:

• Act as a business partner to key internal customers and manage relationships with them.
• Deploy Team Leads and support teams to ensure customer satisfaction.
• Screen potential investment (M&A) deals by analysing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities; recommending equity investments.
• Drive product feature enhancements and service platform optimization that creates unique long-term value for the value chain (customers/shareholders/markets).
• Provide first-level product overview of the requisite to clients via the sales team.
• Ensure availability of detailed specification (Requirement) documents for new products and work with the relevant team to deliver as approved.
• Form partnerships and alliances with partners / OEMs and maintain relationships with the partners/OEMs.
• Grow existing market share, develop, and penetrate new market/ segments through value offerings to key high-value and high-volume customers.
• Close new business deals by coordinating requirements, developing and negotiating contracts, and integrating contract requirements with business operations.

Business Risk and Contract Management:

• Provide authoritative specialist advice to Senior and Executive Management teams to enable the implementation of the Real Estate Ecosystem verticals policies, risks and change initiatives.
• Manage the portion of the Real Estate ecosystems Compliance and Risk Management processes in Interswitch.
• Follow closely with regulatory policies that dictate the rules and guidelines of the Real Estate Ecosystem
• Drive identification of the latest trends and technological tools to establish frameworks and procedures to achieve a successful business revenue budget.
• Develop appropriate initiatives to mitigate business risk exposure levels and secure the buy-in of management.
• Develop and monitor an integrated view of the business vertical across Interswitch in response to emerging trends and opportunities within the organization.
• Manage a portfolio of contracts and negotiate service level agreements as well as plan, coordinate and manage activities relating to major contracts with qualified potential partners.
• Lead communication with relevant internal stakeholders to raise awareness of the Real Estate Ecosystem.

Requirements

• University Post Graduate Degree in Business Management, Energy Management, Finance, Business Law, Accounting, or other related fields.
• At least 10 years of business Management experience.
• Managerial Experience At least 5 years’ experience in planning, managing and organising resources within short/medium timescales.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Data Scientist

Locations: Nigeria
Job type: Full-time

Job Summary

• We are on the lookout for an amazing Data Scientist to work on big data and data science projects that gather and integrate large volumes of data, perform analysis, interpret results and patterns and develop actionable insights and recommendations to inform decision making and enhance Interswitch’s products and platforms.
• To act as a strategic thought partner for cross-functional teams to both generate and evaluate the viability and impact of new data models and initiatives.

Key Responsibilities
Data Architecture

• Consult and educate stakeholders on methods for streaming and standardizing data recording to ensure quality and accuracy.
• Build and maintain the Interswitch’s data warehouse to support reporting, analysis, dimensional modeling and data development for internal and external stakeholders.
• Empower key stakeholders to access reliable, clean, business data by emphasizing quality and best practices, identifying and implementing improvements to Interswitch’s data pipeline such as better documentation, anomaly detection, alerting and instrumentation.
• Performance Improvement through Business Intelligence
• Support creation of machine learning algorithms by applying standard statistical analysis or data preparation methods.
• Analyze Interswitch’s payment processing funnels, identify areas of improvement and brainstorm ways to leverage user experience, conversion and profitability.

Data Collection and Analysis:

• Collate and analyze data using pre-set tools, methods and formats.
• Work cross-functionally to understand and convert business needs into data science solutions and new innovative products that will deliver on the payment processing agenda in line with Interswitch business requirements and strategy.
• Perform deep dive data science and data analysis to understand drivers of products and platforms performance and customers’ behaviors, to identify investment opportunities for growth, to expand and sustain Interswitch’s user base and to shape ongoing and future enhancements.

Benchmarking and Identifying Opportunities:

• Conduct industry benchmarking to identify improvement opportunities, data science, artificial intelligence and machine learning related trends and best practices and implement them to optimize revenue growth and brand preference.

Internal Communications:

• Help others get the most out of internal communications systems by offering support and advice.
• Serves as an advocate for data-driven product design, evangelize insights on what is working and what is not to help drive incremental gains in pipeline and revenue.
• Act as a mentor and coach to team members while fostering an environment of mutual respect and trust among senior-level team members.

Information and Business Advice:

• Resolve complex queries from internal or external customers or suppliers by providing information on policies and procedures, referring the most complex issues to others.
• Assist in building and prototype analysis pipelines iteratively, including analytics algorithms, business enablers and models related to predictive analytics, acquisition, lifecycle stage, purchase propensity, customer segmentation, marketing attribution models and forecast, experimentation metrics, data acquisition processes.
• Harness data that are applied to products that need to respond with payment processing analytics.
• Interface with business functions sharing actionable insights based upon multiple data sources to inform and assist decision makers on the most expedient ways to improve and optimize products and platforms performance in cost, quality, delivery and user experience.

General Education Requirements
:

• University First Degree in Computer Science, Information Technology, Statistics,
  Mathematics, Finance or related fields.

Experience:

• At least 5 years’ relevant experience in Analytical roles ideally within financial or FinTech institutions, including a minimum of 3 years in data science.

Application Closing Date
30th October, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Business Development Manager

Locations: Nigeria
Job type: Full-time

Job Summary

• To develop and implement strategic initiatives to enhance Paymate’s Remittance business payment services, oversee and manage all aspects of Paymate’s Remittance business, while ensuring exceptional customer experiences and driving growth.

Key Responsibilities
Business Case Development and Viability Analysis:

• Lead the creation of comprehensive business plans for new remittance services, including financial modelling, market opportunity assessments, and cost-benefit analyses.
• Conduct feasibility studies to evaluate the commercial viability of new remittance products or market entries.
• Present business cases to senior management, highlighting potential risks, return on investment (ROI), and strategic alignment with company goals.
• Continuously review and refine the business plan based on market trends, customer feedback, and financial performance.

Market Research and Strategy Development:

• Conduct market research to identify emerging trends, customer needs, and potential growth areas in the remittances industry.

• Develop strategic plans to drive revenue growth, market expansion, and competitive positioning in the remittances sector.

Partnership Development:

• Identify and establish partnerships with International Money Transfer Organisations, banks, fintech companies, payment processors, and other financial institutions to expand remittance networks.
• Negotiate and manage contracts with international partners, agents, and distributors.
• Foster relationships with key stakeholders to secure partnerships that will enhance service offerings and market reach.

Customer Acquisition and Retention:

• Develop and implement strategies to acquire new customers and increase the volume of remittance transactions.
• Collaborate with marketing teams to create customer engagement campaigns, loyalty programs, and promotions to drive usage.
• Monitor customer satisfaction and feedback, making improvements where necessary to enhance the remittance experience.

Regulatory Compliance:

• Stay updated on remittance regulations, anti-money laundering (AML) laws, and other relevant legal requirements in target markets.
• Work closely with compliance teams to ensure all remittance operations meet regulatory standards.

Product Development and Innovation:

• Collaborate with product and tech teams to develop and launch new remittance products or features, ensuring alignment with customer needs and market trends.
• Lead initiatives for digital transformation, exploring new technologies such as blockchain, mobile wallets, and payment APIs to improve the remittance process.

Financial Planning, Budgeting and Performance Management:

• Prepare financial forecasts, set sales targets, and monitor budgets to ensure the profitability of the remittance business.
• Analyse performance metrics and adjust strategies to optimize revenue streams and operational costs.
• Set clear financial goals, including revenue, profit margins, and transaction volume targets, in alignment with company objectives.
• Monitor financial performance regularly, using key metrics to assess progress toward meeting business development and revenue targets.
• Implement strategies to optimize profitability, manage costs, and ensure sustainable growth of the remittance business.
• Proactively identify and address any shortfalls in financial performance, adjusting plans and tactics as necessary to meet or exceed targets.

Sales and Account Management:

• Drive the sales pipeline, manage leads, and close deals to meet business development targets.
• Build and maintain relationships with key clients, ensuring a high level of service and support for their remittance needs.

Reporting and Analytics:

• Track and report on key performance indicators (KPIs), such as transaction volume, revenue growth, and customer acquisition.
• Use data and insights to refine business strategies, increase efficiency, and enhance customer experiences.

Cross-functional Collaboration:

• Work closely with internal teams (marketing, sales, operations, legal, and compliance) to execute business development strategies.
• Coordinate with international teams to manage remittance services across multiple geographies.

Requirements
General Education:

• Bachelor’s Degree in Science (Degree in Computer Technology, Electronic or Computer Engineering or similar discipline) or Social Science or a degree in any other relevant discipline

Experience Requirement:
General Experience:

• At least 10 years of Managing and operating complex IT systems, preferably in a reputable Financial Institution or FinTech company.
• Deep knowledge of remittances and payment systems, as well as financial regulations and compliance requirements.

Managerial Experience:

• At least 3 years experience in planning, managing, and organising resources within short/medium timescales within the overall policy framework.

Application Closing Date
18th October, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Head, Change Management

Location: Nigeria
Job type: Full-time

Job Description

• As Head, Change Management, you will create and execute agreed change plans and initiatives to maximize usage
• Adoption, and minimize resistance, while partnering with stakeholders to drive changes in people, business processes, systems, technology, job roles, and organizational structures
• Ensuring that all projects meet objectives on time and within budget by enhancing employee adoption and usage.

Responsibilities
Designing Change Management Plans:

• Preparing change management strategies to reduce expenses, increase revenue, and maximize efficiency.
• Apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative.
• Support the design, development, delivery, and management of change communications.
• Conduct impact analyses, assess change readiness, and identify key stakeholders.
• Work with identified stakeholders to develop a change management project scope and articulate the impact of the changes to be executed.
• Provide adequate reporting and communication throughout the life cycle of change project

Performance Drive / Service Focus:

• Achieve buy-in and support from Management and Leads at delivering the required changes by harnessing change objectives and goals.
• Drive implementation and monitor successes and failures experienced during the lifecycle of the change.
• Coordinate the execution of change projects.
• Provide periodic reports to track and monitor change impacts

Sustain Change Implementation:

• Organize training engagement when and where required.
• Design a feedback platform to promote and enhance continuous improvement.
• Support the process management team to define and document more efficient processes.

Risk Identification & Analysis:

• Define systems or control tools that would be used to implement successful changes and reduce or eliminate change failures.
• Manage systems and tools that ensures all change stages are delivered successfully and within agreed set timelines.
• Research and proffer strategies for resolving foreseeable challenges that may emanate from human resistance to change.

Required Qualifications
Academic Qualification(s):

• Bachelor’s Degree in Business Administration, Engineering or a relevant discipline
• Master’s in Business Administration or any Management (Postgraduate) related degree (preferred)

Relevant professional qualifications such as:

• Lean Six Sigma Green Belt
• Project Management Professional Certification
• Change Management Certification

Experience (Number of relevant years):

• Minimum of 7 years cumulative relevant working experience
• Understanding of Continuous Improvement and Project Management methodologies
• At least 2 years’ work experience in Change Management

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Service Management Executive

Location: Nigeria
Job type: Full time

Job Summary

• To deliver key operational service management tasks using ITIL and ITSM methodologies and principles to achieve quality service thereby realizing customer’s retention and growth along new and existing business lines.

Responsibilities
Drive Service Quality:

• Conduct regular audits of service activities, documenting findings and executing prescribed quality checks.
• Implement agreed-upon quality initiatives, measuring impact and effectiveness, following Continual Service Improvement methodology
• Compile and analyze quality data for trend analysis, preparing detailed reports.
• Verify service delivery against compliance checklists, ensuring all standards are met.
• Act upon identified non-compliance issues, follow through with relevant stakeholders to rectify in line with set SLA

Customer Service Engagement:

• Respond directly to customer inquiries, resolving standard requests and documenting
• interactions.
• Escalate complex customer issues with a full context report to relevant support teams for resolution.
• Synthesize customer feedback into actionable insights for service improvement.
• Drive communication plans for service updates, ensuring clear and accurate messages to customers.
• Ensure onboarded customers are transitioned seamlessly to support.
• Develop and deliver customer service reports, providing detailed analysis and findings.
• Implement customer service protocols, ensuring consistency and quality in customer interactions

Knowledge Management:

• Participate in specialized training sessions, applying new knowledge to daily tasks, incorporating standard principles.
• Share best practices learned with the team, leading focused knowledge-sharing sessions.
• Act on performance feedback, targeting specific areas for skill development.
• Document personal learning and development activities, tracking progression and impact based on ITIL’s Knowledge Management.
• Collaborate in service delivery projects, applying cross-functional skills to enhance service quality

Governance and Team Support:

• Drive strategic business initiatives for compliance (Product ATF, Maturity Models, Process automation)
• Contribute to the development of team resource materials, creating and updating procedural documentation.
• Participate in team problem-solving sessions, offering detailed input based on operational experience.
• Support the team in continuous improvement efforts, analysing processes for potential enhancements.
• Acts as liaison between the business and other line of businesses (Backbone team)

Qualifications

• A First or Post Graduate Degree from a recognized institution.
• SQL scripting skills
• ITIL and ITSM knowledge/certification
• Lean Six Sigma certification

Experience:

• 2 – 4 Years of Experience in a Technical Service Management Role, Technical Customer Support or Customer Service Management

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Backend Developer

Locations: Nigeria
Job type: Full-time (Hybrid)

Job Purpose 

• To develop and maintain applications using Spring Boot framework.
• Collaborate with cross-functional teams to design, develop, and deploy high-quality software solutions that meet business requirements.

Responsibilities

• Develop and maintain Spring Boot applications using Java programming language.
• Collaborate with cross-functional teams to design, develop, and implement software solutions.
• Write clean, efficient, and well-documented code that meets industry standards and best practices.
• Troubleshoot and debug issues in existing applications and provide timely resolutions.
• Stay up to date with emerging trends and technologies in software development and apply them to improve the quality and performance of applications.
• Write and execute unit tests to ensure the reliability and functionality of code.
• Work with databases and data structures to store, retrieve, and manipulate data.
• Leverage database migration to manage and apply database changes in a consistent and reliable way.
• Implement security measures to protect applications from potential threats and vulnerabilities.
• Document technical specifications, user manuals, and other relevant documentation to ensure effective communication and knowledge transfer.

Skills and Qualifications

• Bachelor’s Degree in Computer Science or related field.
• Strong proficiency in Java programming language.
• Experience with Spring Boot framework.
• Knowledge of RESTful web services and API development
• Familiarity with database technologies such as MSSQL, MySQL, MongoDB, or PostgreSQL
• Experience with Queuing systems like Kafka, Rabbit MQ, or Apache ActiveMQ.
• Understanding of software development principles and methodologies.
• Ability to work in a team environment and collaborate effectively with other developers and stakeholders.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Team Lead, Operations Assurance

Location: Nigeria
Job type: Full-time

Job Summary

• To ensure that all operational activities adhere to the highest standards of quality, efficiency, and reliability by monitoring, analyzing, and facilitating the resolution of incidents to guaranty complete delivery of operations commitments, as well as managing risk and compliance.

Responsibilities
Team Leadership and Management:

• Lead, mentor, and develop a team of operations assurance analysts, fostering a culture of collaboration, accountability, and continuous improvement.
• Set clear performance goals for the team, provide regular feedback, and conduct performance evaluations.
• Coordinate the team’s activities and workload to ensure timely and efficient completion of tasks and projects.

Operations Assurance:

• Monitor and assess the effectiveness of operational processes, identifying areas for improvement to enhance quality, efficiency, and reliability.
• Develop and implement frameworks for continuous monitoring and assurance of operational performance.
• Ensure that all operational activities comply with internal policies, industry standards, and regulatory requirements.
• Lead initiatives to address operational issues, working closely with cross-functional teams to implement solutions and improvements.

Risk Management and Compliance:

• Identify, assess, and manage risks associated with operational processes, implementing mitigation strategies to minimize potential impact.
• Ensure the team adheres to compliance requirements, maintaining up-to-date knowledge of relevant regulations and industry standards.
• Conduct regular audits and reviews of operational processes to ensure compliance and identify areas of risk.

Process Improvement:

• Lead the analysis of operational data and trends to identify problems which when resolved result in process optimization and efficiency gains.
• Work with stakeholders to design and implement process improvements that enhance operational performance and reduce costs.
• Promote a culture of continuous improvement and risk/assurance awareness within the team, encouraging innovation and the adoption of best practices.

Reporting and Communication:

• Prepare and present regular reports on operational performance, risks, and compliance to senior management.
• Communicate effectively with stakeholders across the organization to ensure alignment on operational goals and priorities.
• Serve as the primary point of contact for operational assurance issues, providing expert guidance and support as needed.

Strategic Planning:

• Contribute to the development of the operations assurance strategy, aligning team goals with broader organizational objectives.
• Lead the planning and execution of operations assurance projects, ensuring alignment with strategic priorities and timely delivery of outcomes.
• Stay informed about industry trends and emerging technologies, applying relevant insights to the operations assurance function.

Required Qualifications

• Candidates should possess a B.Sc or B.Eng. in Computer Science / Business Information Technology with relevant experience/certifications in EFT payments and Fintech Product Operations is required
• Must have 4 – 6 years experience
• SQL scripting skills
• ITIL knowledge/certification
• Leans Six Sigma certification
• Intermediate understanding of Project management principles is also a plus

Technical:

• Advanced Understanding of SQL
• Intermediate Understanding of Electronic funds transfer processing
• Intermediate Understanding of operational risk management and compliance requirements.
• Intermediate Understanding of Operations around Interswitch’s products
• Data analysis
• Fintech Backoffice Operations.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Operations Assurance Analyst

Location: Nigeria
Job type: Full-time

Job Summary

• To ensure operations delivery processes run smoothly, completely, and in accordance with company standards, regulatory requirements, and customer expectations by monitoring and analyzing operational delivery performance, identifying areas for improvement, and ensuring that all key performance indicators (KPIs) are consistently met.

Responsibilities
Performance Monitoring & Reporting:

• Monitor daily operational activities to ensure compliance with internal standards, customer service agreements (SLAs), and regulatory requirements.
• Develop and generate regular reports on key performance indicators (KPIs) to track operational completeness/accuracy and identify any gaps or areas for improvement.
• Analyze data from various operational processes to assess performance trends and recommend necessary improvements.

Risk Identification & Mitigation:

• Identify potential risks or bottlenecks in operational processes and propose solutions to mitigate them.
• Collaborate with relevant teams to implement corrective actions and ensure operational risks are managed effectively.
• Ensure compliance with all industry regulations and internal policies, escalating compliance issues as necessary.

Process Improvement:

• Review and audit operational processes to identify inefficiencies, areas for optimization, or process failures.
• Participate in process improvement initiatives, such as automation or streamlining procedures, to enhance operational effectiveness.
• Work closely with process owners to document standard operating procedures (SOPs) and maintain process documentation.

Incident Management & Root Cause Analysis:

• Investigate and analyse operational incidents, identify root causes, and recommend corrective actions to prevent future occurrences.
• Collaborate with internal stakeholders to resolve issues promptly and ensure that any operational disruptions are minimized.

Stakeholder Collaboration:

• Work closely with internal departments such as IT Governance, Operations delivery, Internal control, and compliance to ensure smooth operation across functions.
• Provide regular updates and reports to line manager on operational performance and issues requiring attention.

Regulatory Compliance:

• Ensure that all operational activities comply with industry regulations, company policies, and best practices.
• Stay updated on changes in regulations and ensure that the necessary adjustments are made to maintain compliance.

Required Qualifications

• Candidates should possess a B.Sc or B.Eng. in Computer Science / Business Information Technology with relevant experience/certifications in EFT payments and Fintech Product Operations is required
• Must have 0 – 2 years experience
• SQL scripting skills is a plus
• ITIL knowledge/certification is a plus
• Leans Six Sigma certification is a plus
• Basic understanding of Quality and Process Assurance principles is also a plus.

Technical:

• Basic Understanding of SQL
• Basic Understanding of Electronic funds transfer processing
• Basic Understanding of Operations around Interswitch’s collections and disbursement products
• Troubleshooting and Data analysis
• Quality Management fundamentals.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online