Recruitment at Payzeep Technologies
Payzeep is a leading fintech company revolutionizing digital payments in Nigeria. We provide a robust and secure payment gateway platform that enables businesses of all sizes to accept payments seamlessly across various channels. Our mission is to empower businesses with innovative payment solutions, helping them thrive in the digital economy.
We are recruiting to fill the position below:
Job Title: Agent Network Manager
Location: Nigeria
Job type: Full-time
Job Summary
- The Agent Network Manager will be a driving force behind Payzeep’s ambitious agent empowerment program.
- This role is responsible for recruiting, onboarding, training, and managing a network of agents across Nigeria.
- You will proactively seek partnerships with government empowerment initiatives, NGOs, and community organizations to identify and empower unemployed youth, particularly those in underserved areas.
Key Responsibilities
Agent Recruitment and Onboarding:
- Develop and execute a comprehensive agent recruitment strategy, targeting unemployed youth and leveraging various channels (online platforms, community outreach, referrals, etc.).
- Collaborate with government agencies, NGOs, and community organizations running empowerment programs to source potential agents.
- Design and implement a smooth onboarding process, including background checks, KYC verification, and agent training on Payzeep’s platform and services.
Agent Training and Support:
- Provide ongoing training and support to agents on product knowledge, customer service, sales techniques, and compliance requirements.
- Develop training materials and conduct workshops to enhance agent skills and performance.
- Establish a support system to address agent queries and challenges promptly.
Performance Management and Monitoring:
- Set performance targets for agents and monitor their progress regularly.
- Analyze agent performance data to identify areas for improvement and provide constructive feedback.
- Implement incentive programs and reward systems to motivate agents and drive productivity.
Partnership Development:
- Identify and build strategic partnerships with government ministries (e.g., Ministry of Youth and Sports Development), state government empowerment programs, NGOs focused on youth development, and other relevant organizations.
- Negotiate partnership agreements and collaborate on joint initiatives to expand Payzeep’s agent network and reach.
Compliance and Risk Management:
- Ensure agents adhere to all regulatory requirements and Payzeep’s internal policies.
- Conduct regular audits and risk assessments to mitigate potential fraud and operational risks.
- Stay updated on industry best practices and regulatory changes related to agency banking.
Key Performance Indicators (KPIs)
- Number of agents recruited and activated
- Agent retention rate
- Agent transaction volume and value
- Agent network growth
- Customer satisfaction with agent services
- Number of partnerships established
- Compliance adherence rate
Qualifications
- Bachelor’s Degree in Business Administration, Social Sciences, or a related field.
- 3+ years of experience in agent network management, microfinance, or community development.
- Proven track record in recruiting, training, and managing a network of agents or distributors.
- Strong understanding of the Nigerian financial inclusion landscape and government empowerment initiatives.
- Excellent communication, interpersonal, and presentation skills.
- Strong organizational, problem-solving, and leadership abilities.
- Passionate about social impact and empowering unemployed youth.
Benefits
- Competitive salary and benefits package.
- Be part of a mission-driven fintech startup making a difference in Nigeria.
- Contribute to Payzeep’s vision of financial inclusion and youth empowerment.
- Opportunities for professional growth and development.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Merchant Acquisition & Growth Manager
Location: Nigeria
Job type: Full-time
Job Summary
- The Merchant Acquisition and Growth Manager will play a crucial role in expanding Payzeep’s merchant network and driving transaction volume on our platform.
- This role involves end-to-end management of the merchant lifecycle, from onboarding and activation to retention and growth.
- You will focus on acquiring high-value merchants, e-commerce businesses, and online merchants, providing them with tailored payment solutions, including POS terminals and web payment integration.
Key Responsibilities
Merchant Acquisition:
- Develop and execute a comprehensive merchant acquisition strategy targeting various segments, including high-value merchants, e-commerce businesses, and online retailers.
- Identify and pursue leads through online channels, industry events, referrals, and partnerships.
- Create compelling marketing and sales materials showcasing the benefits of Payzeep’s payment gateway platform.
Onboarding and Activation:
- Design and implement a seamless onboarding process for new merchants, ensuring a positive first experience and rapid activation.
- Guide merchants through the technical integration of Payzeep’s payment solutions, including POS terminal setup and web payment integration.
- Provide comprehensive training and support to merchants on using the platform and its features.
Relationship Management:
- Build and maintain strong relationships with merchants, acting as their primary point of contact.
- Proactively address merchant queries and concerns, providing timely support and solutions.
- Conduct regular account reviews to identify opportunities for growth and optimization.
Product and Service Adoption:
- Encourage merchants to adopt the full range of Payzeep’s payment solutions, including POS terminals, web payments, mobile payments, and other relevant channels.
- Stay informed about new product developments and proactively introduce them to merchants.
- Analyze merchant transaction data to identify opportunities for cross-selling and upselling.
Retention and Growth:
- Implement strategies to maximize merchant retention and minimize churn.
- Develop loyalty programs and incentive schemes to reward active merchants and encourage continued platform usage.
- Monitor merchant satisfaction and gather feedback to improve services and address pain points.
Key Performance Indicators (KPIs)
- Number of merchants onboarded
- Merchant activation rate
- Transaction volume and value processed through the platform
- Merchant retention rate
- Number of payment channels adopted per merchant
- Customer satisfaction scores
- Revenue generated from merchant services
Qualifications
- Bachelor’s Degree in Business Administration, Marketing, or a related field.
- 3+ years of experience in merchant acquisition, payment processing, or fintech sales.
- Proven track record of success in acquiring and onboarding merchants.
- Strong understanding of the Nigerian payments landscape and e-commerce ecosystem.
- Excellent communication, negotiation, and relationship-building skills.
- Technical proficiency with payment gateways, POS terminals, and web payment integration.
- Data-driven and analytical, with the ability to track KPIs and make data-informed decisions.
Benefits
- Competitive salary and benefits package.
- Opportunity to be part of a leading fintech company driving innovation in the payments industry.
- Contribute to Payzeep’s mission of empowering businesses with cutting-edge payment solutions.
- Opportunities for professional growth and development.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: E-Hailing & Partnership Manager
Location: Nigeria
Job type: Full-time
Job Summary
- The E-Hailing & Partnership Manager will play a critical role in Payzeep’s mission to dominate the transportation and logistics industry.
- This role is responsible for the full lifecycle of driver engagement, from onboarding and activation to retention and maximizing daily transaction volume.
- You will build strategic partnerships with ride-hailing apps, transportation associations, and other key stakeholders to drive Payzeep’s growth and brand recognition within the sector.
Key Responsibilities
Driver Acquisition:
- Develop and execute a comprehensive driver acquisition strategy, including online and offline channels, to onboard 1,000 drivers this year and 10,000+ drivers next year.
- Build and manage relationships with ride-hailing companies, driver associations, and other relevant organizations to generate leads and drive sign-ups.
- Create compelling marketing and communication campaigns targeted at drivers, highlighting the benefits of Payzeep’s platform.
Onboarding and Activation:
- Design and implement a seamless onboarding process for new drivers, ensuring a positive first experience and rapid activation.
- Provide comprehensive training and support to drivers on how to effectively use Payzeep’s platform and services.
Engagement and Retention:
- Develop and implement strategies to maximize driver engagement and retention, with a focus on driving daily transactions (at least 10 per day).
- Monitor driver activity and identify trends to proactively address potential churn and optimize engagement initiatives.
- Implement loyalty programs, incentives, and gamification strategies to reward active drivers and encourage continued platform usage.
Partnership Management:
- Identify, negotiate, and secure strategic partnerships with key players in the transportation and logistics ecosystem.
- Manage existing partnerships to ensure mutual growth and success.
- Represent Payzeep at industry events and conferences to build brand awareness and network with potential partners.
Performance Monitoring and Reporting:
- Track key performance indicators (KPIs) related to driver acquisition, activation, retention, and transaction volume.
- Analyze data to identify areas for improvement and provide regular reports to the Head of Sales on progress toward goals.
Key Performance Indicators (KPIs)
- Number of drivers onboarded
- Driver activation rate
- Daily transaction volume
- Driver activity ratio (70% target)
- Driver retention rate
- Number of strategic partnerships secured
- Achievement of revenue targets
Qualifications
- Bachelor’s Degree in Business Administration, Marketing, or a related field.
- 5+ years of experience in sales, business development, or partnership management, with a focus on the transportation or logistics industry.
- Proven track record of success in acquiring, onboarding, and retaining customers/users.
- Strong understanding of the Nigerian transportation and logistics landscape, including the e-hailing app market.
- Excellent communication, negotiation, and relationship-building skills.
- Data-driven and analytical, with the ability to track KPIs and make data-informed decisions.
- Highly motivated, results-oriented, and passionate about driving growth.
- Experience working in a fast-paced startup environment is a plus.
Benefits
- Competitive salary and benefits package.
- Opportunity to be part of a dynamic and fast-growing fintech startup.
- Make a real impact on the Nigerian transportation and logistics industry.
- Be a key player in Payzeep’s mission to empower drivers and youth.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Recruitment at Payzeep Technologies
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Important Notes
- The above statements are intended to describe the general nature and level of work to be performed by those assigned to this function.
- It should not be construed as an exhaustive list of all responsibilities, tasks and skills required of persons so classified.
- All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
- We do not charge any application, processing, training, interview, testing or any other fees in connection with the application or recruitment process. If you receive a fee request, please ignore it.
- Also, please note that logos, slogans, names and titles are easily copied and reproduced. Therefore, particular care should be taken when submitting personal information on the web.
- We are an equal opportunity employer that values inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
- Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
- We encourage all applicants to apply and do not discriminate in any recruitment process.
- Applications submitted after the deadline will not be considered.
- Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
- Only qualified candidates will be invited for an interview
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