Recruitment at Reliance Health 

Reliance Health uses Technology to Make Healthcare Accessible and Affordable. Through an integrated approach that includes affordable health insurance, telemedicine, and a combination of partner and proprietary healthcare facilities, Reliance Health offers innovative healthcare solutions that meet the needs of emerging markets.

We are recruiting to fill the position below:

Job Title: Associate Product Manager

Location: Nigeria
Employment Type: Full-time

Description

• Reliance Health is on a mission to make quality healthcare accessible, affordable and delightful in Emerging Markets. Reliance Health uses technology to build an integrated health system that includes affordable health insurance, telemedicine and a combination of partner and proprietary healthcare facilities.
• This allows us to offer innovative healthcare solutions that meet the needs of our end users when they need us the most.

Responsibilities
As an Associate Product Manager, you will be required to:

• Shape a compelling vision and strategy for your part of our product, based on a deep understanding of users’ needs, the market and the competition
• Define and align meaningful objectives and key results and own the roadmap for your domain
• Formulate hypotheses that help validate what experiences to design, implement, run and evaluate product experiments to reach your objectives
• Ensure that valuable features, enhancements, and bug fixes are prioritized and shipped, making thoughtful product decisions along the way, and sharing insights with the rest of the company
• Manage internal and external stakeholders
• Set the priorities for a cross-functional product team on a day-to-day basis, prioritizing sprints, removing blockers and ultimately building and owning a product with a real impact on our users
• Be the expert in knowing who your customer is and what problems you are solving for, always making decisions in favour of the customer
• Be ultimately responsible for making that product valuable and viable

Requirements

• 1-2 years experience as Product Manager
• Experience in taking a product from concept to launch, creating product roadmaps, driving UX decisions
• Experience with Jira, Confluence or similar tools
• Experience at a high-growth company
• Experience working with consumer-facing products, and it is a plus if it is in healthcare!
• Improving product KPIs that are directly impacting revenue metrics
• Ability to create mind maps and PRDs
• Strong business acumen, attention to detail, strong analytical mindset and a passion for solving problems
• Ability to build trust with key stakeholders to align multiple teams and deliver on strategic initiatives; experience working with internal and external stakeholders
• Data-driven, who use numbers to back up priorities and estimate impact before implementation begins of new initiatives
• You have good verbal and written communication skills, the ability to clearly communicate your product vision in simple and easy-to-understand language for a broad audience, including senior management, your teams, as well as colleagues from within and outside the team
• You are an empathetic product manager and are genuinely excited about our mission.

Benefits
Why work with us?

• Competitive salary and benefits package.
• Premium health insurance package
• Opportunity to make a significant impact on improving customer experiences.
• Collaborative and inclusive work environment.
• Professional development and growth opportunities.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Associate Pharmacy Technician

Location: Nigeria
Job type: Full-time
Department: Clinical Services

Description

• Reliance Health aims to redefine healthcare accessibility, affordability, and delightfulness in Emerging Markets.
• Leveraging technology, we’ve built an integrated health system comprising affordable health insurance, telemedicine services, and a network of partner and proprietary healthcare facilities.
• This enables us to offer innovative healthcare solutions precisely when our users need them the most.
• We’re recruiting to fill the role of a Pharmacy Technician. This role is responsible for dispensing medications, packaging prescriptions and providing excellent counseling for the patients seen at our clinics.
• The pharmacy technician will also be responsible for maintaining adequate stocks of medications and ensuring medications are stored to preserve their quality.

Responsibilities

• Providing friendly and attentive customer service is paramount. Handle tickets/ escalations raise by the customer care team, answer inquiries, and direct them to appropriate team or personnel.
• Assisting in managing prescription orders. This involves data entry tasks such as creating new prescriptions, updating patient information, updating already created prescriptions, updating the statuses of prescriptions, and other relevant tasks.
• Maintaining adequate stock levels of medications and other pharmaceutical products. This includes monitoring inventory, restocking shelves, and alerting the pharmacist and pharmacy technician when stock levels are low.
• Providing administrative support to the pharmacy team, which may include filing paperwork, organizing records, and managing incoming and outgoing correspondence.
• Coordinating with suppliers and service providers is crucial for efficient pharmacy operations. You will manage relationships with vendors, place orders, track deliveries, and resolve any issues that may arise.
• Working closely with pharmacists, other pharmacy technicians, doctors, nurses and customer care staff to ensure smooth operations and provide excellent customer service

Requirements

• Certificate of Pharmacy Technician is compulsory.
• Registration with the Board of Pharmacy and current practicing license as a Pharmacy Technician is required.
• Minimum of 1 year experience working as a Pharmacy Technician.
• Ability to process prescriptions electronically and ensure all information is accurate and complete.
• Ability to provide patient counselling (advising in multiple relevant languages is a plus).
• Familiarity with and ability to use technological tools including Microsoft Office suite of products and inventory software.
• Excellent written and oral communication.
• Ability to communicate medical concepts in clear layman language.
• Supply and inventory management skills.
• Good knowledge of dispensing commonly prescribed medication.

Benefits

• Work alongside & learn from best-in-class talent
• Join a market leader within the Insurance space
• Attractive Salary & benefits
• Unlimited leave days
• Fantastic work culture
• Work and learn from some of the best in the industry
• Great work-life balance.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Pharmacy Technician

Location: Nigeria
Job type: Full-time

Job Summary

• This role is responsible for dispensing medications and providing excellent counseling for the patients seen at our clinics.
• The pharmacy technician will also be responsible for maintaining adequate stocks of medications and ensuring medications are stored to preserve their quality.

Responsibilities 
Your job responsibilities are as follows:

• Customer Service: Providing friendly and attentive customer service is paramount. Handle telephone inquiries and prescription pick-up/drop-off services, answer inquiries, and direct them to appropriate products or personnel.
• Prescription Management: While you will not dispense medications, you will be responsible for assisting in managing prescription orders. This involves data entry tasks such as entering patient information and prescriptions into the computer system accurately, updating the statuses of prescriptions, and other relevant tasks.
• Inventory Management: You will aid in maintaining adequate stock levels of medications and other pharmaceutical products. This includes monitoring inventory, restocking shelves, and alerting the pharmacist and pharmacy technician when stock levels are low.
• Administrative Support: You will provide administrative support to the pharmacy team, which may include filing paperwork, organizing records, and managing incoming and outgoing correspondence.
• Vendor/Provider management: Coordinating with suppliers and service providers is crucial for efficient pharmacy operations. You will manage relationships with vendors, place orders, track deliveries, and resolve any issues that may arise.
• Team Collaboration: You will work closely with pharmacists, pharmacy technicians, and other pharmacy staff to ensure smooth operations and provide excellent customer service.

Requirements

• Certificate of Pharmacy Technician is compulsory
• Registration with the Board of Pharmacy and current practicing license as a Pharmacy Technician is required.
• Minimum of 1 year experience working as a Pharmacy Technician.
• Ability to process prescriptions electronically and ensure all information is accurate and complete.
• Ability to provide patient counselling (advising in multiple relevant languages is a plus).
• Familiarity with and ability to use technological tools including Microsoft Office suite of products and popular social media platforms.
• Excellent written and oral communication.
• Ability to communicate medical concepts in clear layman language.
• Supply and inventory management skills.
• Good knowledge of dispensing commonly prescribed medications.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Direct Marketing Specialist

Location: Nigeria
Employment Type: Full-time

Job Summary

• The Direct Marketing Manager will focus on attracting new customers using direct channels like events, email, referrals, influencers, and offline advertising.
• This role involves planning and running campaigns, creating engaging content, and working closely with other teams to ensure everything aligns with the company’s goals.
• The manager will also track campaign performance, share results, and find ways to improve outcomes.

Responsibilities
You will be Responsible For:

• Drive customer acquisition through events, email, referral programs, influencer partnerships, and offline advertising.
• Plan and execute campaigns across events, email, referral programs, influencer partnerships, and offline advertising.
• Develop high-impact content aligned with business goals to support customer acquisition and engagement.
• Collaborate with Sales, Brand, and Digital Marketing teams to align strategies and objectives.
• Manage referral and influencer programs to increase brand visibility and conversions.
• Use analytics tools to track performance and optimize campaigns.
• Oversee events and offline marketing activities such as billboards, radio, and on-ground activations.
• Ensure consistent messaging and content distribution across channels for maximum reach.
• Provide actionable insights and performance updates to stakeholders.
• Build relationships with external partners, including media agencies and influencers.

Requirements
Must Have:

• 4+ years of experience in marketing, focused on customer acquisition.
• Proven success in managing campaigns across multiple channels.
• Strong content creation and copywriting skills.
• Experience using analytics tools to measure campaign success.
• Ability to manage multiple projects and work collaboratively.
• Experience with event and offline marketing.

Benefits

• A fantastic working environment that’s fully remote .
• Premium health insurance package.
• Collaborative and inclusive work environment.
• Professional development, mentoring and growth opportunities.
• Unlimited Leave Days: Take the time you need to recharge and rejuvenate.
• Learning & Development Benefit: We provide an allowance to support your ongoing professional growth and skill enhancement.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online